In no event shall ASRock Rack, its directors, officers, employees, or agents be liable for any indirect, special, incidental, or consequential damages (including damages for loss of...
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ASRock Rack follows the green design concept to design and manufacture our products, and makes sure that each stage of the product life cycle of ASRock Rack product is in line with global environmental regulations. In addition, ASRock Rack disclose the relevant in- formation based on regulation requirements.
In case any modifications of this manual occur, the updated version will be available on ASRock Rack website without further notice. Find the latest memory and CPU support lists on ASRock Rack website as well. ASRock Rack’s Website: www.ASRockRack.com Please visit the website for more specific information about the using model.
1.2 Specifications ALTRAD8UD2-1L2Q Physical Status Form Factor Deep Micro-ATX Dimension 9.6” x 10.5” (24.4cm x 26.7cm) Processor System Supports Ampere® Altra® Max/Ampere® Altra® Processor Socket 1 Socket (LGA4926) Chipset System on Chip System Memory Supported DIMM 8 DIMM slots (1DPC) Quantity...
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System BIOS Type AMI UEFI BIOS; 256 Mb (32MB) SPI Flash ROM Features ASRock Rack Instant Flash, ACPI 6.2, SMBIOS 3.4.0 and above, Plug and Play(PnP) Internal Connectors/Headers PSU Connector 1 (4-pin, ATX PSU signal) w/ ATX 24-pin adapter cable, 3 (8-...
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LED Indicators Standby Power 1 (5VSB) Fan Fail LED BMC Heartbeat Supported OS - RHEL 8.5 aarch64 - RHEL 9.2 aarch64 - CentOS-Stream 8 aarch64 - CentOS-Stream 9 aarch64 Please refer to the website for the latest OS support list. Environment Temperature Operation temperature: 10°C ~ 35°C (50 - 95 degF)/ Non...
With this utility, press the <F6> key during the POST or the <F2> key to enter into the BIOS setup menu to access ASRock Rack Instant Flash. Just launch this tool and save the new BIOS file to the USB flash drive, floppy disk or hard drive, then update the BIOS only in a few clicks without preparing an additional floppy diskette or other complicated flash utility.
ALTRAD8UD2-1L2Q 1.6 I/O Panel No. Description No. Description VGA Port (VGA1) 1G LAN RJ-45 Port (LAN3)** 25G SFP28 (Fiber) USB 3.2 Gen1 Ports (USB3_3_4) (SFP1, shared NIC)*** 25G SFP28 (Fiber) (SFP2)*** LAN RJ-45 Port (IPMI)* USB 3.2 Gen1 Ports (USB3_1_2)
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**There is an LED on each side of 1G LAN port. Please refer to the table below for the LAN port LED indications. ACT/LINK LED SPEED LED LAN Port 1G LAN Port LED Indications Activity / Link LED Speed LED Status Description Status...
Chapter 2 Installation This is a deep micro-ATX form factor (9.6” x 10.5”) motherboard. Before installing the motherboard, study the configuration of the chassis to ensure that the motherboard fits into it. Make sure to unplug the power cord before installing or removing the motherboard. Failure to do so may cause physical injuries and motherboard damages.
ALTRAD8UD2-1L2Q Do not over-tighten the screws! Doing so may damage the motherboard. 2.2 Pre-installation Precautions Take note of the following precautions before installing motherboard components or change any motherboard settings. 1. Unplug the power cord from the wall socket before touching any components.
2.4 Installation of Memory Modules (DIMM) This motherboard provides eight 288-pin DDR4 (Double Data Rate 4) DIMM slots in two groups, and supports Single Channel Memory Technology. CPU1 DDR4_A1, B1, C1, D1 DDR4_E1, F1, G1 H1 1. For Eight channel configuration, it always needs to install identical (the same brand, speed, size and chip-type) DDR4 DIMM groups.
2.5 Expansion Slots (PCI Express Slots) There are 4 PCI Express slots on this motherboard. PCIE slots: PCIE7 (PCIE 4.0 x16 slot, from CPU1) is used for PCI Express x8 or x16 lane width cards. PCIE6 (PCIE 4.0 x16 slot, from CPU1) is used for PCI Express x8 or x16 lane width cards. PCIE5 (PCIE 4.0 x16 slot, from CPU1) is used for PCI Express x16 lane width cards.
ALTRAD8UD2-1L2Q 2.6 Jumper Setup The illustration shows how jumpers are setup. When the jumper cap is placed on the pins, the jumper is “Short”. If no jumper cap is placed on the pins, the jumper is “Open”. The illustration shows a 3-pin jumper whose pin1 and pin2 are “Short” when a jumper cap is placed on these 2 pins.
2.7 Onboard Headers and Connectors Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these headers and connectors. Placing jumper caps over the headers and connectors will cause permanent damage to the motherboard. System Panel Header Connect the power switch, PLED+ PLED-...
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ALTRAD8UD2-1L2Q Auxiliary Panel Header This header supports multiple (18-pin AUX_PANEL1) functions on the front panel, (see p.6, No. 27) including the front panel SMB, internet status indicator and chassis intrusion pin. A. Front panel SMBus connecting pin (6-1 pin FPSMB) This header allows user to connect SMBus (System Management Bus) equipment.
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Thermal Sensor Header Please connect the thermal (3-pin TR1) sensor cable to this header (see p.6, No. 33) and the other end to the device which can monitor its temperature. PWM Configuration The header is used for PWM Header configurations. (3-pin PWM_CFG1) (see p.6, No.
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ALTRAD8UD2-1L2Q Backplane PCI Express This connector is used for the Hot-Plug Connector hot plug feature of HDDs on CPU_HP_SCL CPU_HP_SDA (5-pin HSBP1) the backplane. P0_HP_ALERT_L (see p.6, No. 30) Clear CMOS Pad This allows user to clear (CLRMOS1) the data in CMOS. To clear (see p.6, No.
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PSU SMBus Header PSU SMBus monitors the ALERT SMBCLK (5-pin PSU_SMB1) status of the power supply, fan (see p.6, No. 8) and system temperature. SMBDATA ATX 12V Power This motherboard provides Connectors three 8-pin ATX 12V power (8-pin ATX12V1) connectors. (see p.6, No.
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ALTRAD8UD2-1L2Q Intelligent Platform This 4-pin connector is IPMB_SDA IPMB_SCL Management Bus Header used to provide a cabled (4-pin IPMB1) base-board or front panel No connect (see p.6, No. 34) connection for value added features and 3rd-party add- in cards, such as Emergency...
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Slimline NVMe These connectors are used for B Side (Latch) Connectors the NVME PCIE devices. (SLIMLINE1) (see p.6, No. 9) (SLIMLINE2) (see p.6, No. 10) (SLIMLINE3) (see p.6, No. 14) (SLIMLINE4) (see p.6, No. 16) 77 79 78 80...
2.8 ATX PSU / DC-IN Power Connections This motherboard supports both +12V DC and ATX power input. Please refer to the table below for the required connections between the motherboard and the power supply. Connector DC-IN ATX PSU 12V 8pin ATX 4pin (with the bundled ATX 24pin-to-4pin converter cable)
ALTRAD8UD2-1L2Q 2.9 Unit Identification purpose LED/Switch With the UID button, user can locate the server working on from behind a rack of servers. Unit Identification When the UID button on the purpose LED/Switch front or rear panel is pressed, (UID1) the front/rear UID blue LED indicator will be turned on.
2.10 Dual LAN and Teaming Operation Guide Dual LAN with Teaming enabled on the motherboard allows two single connections to act as one single connection for twice the transmission bandwidth, making data transmission more effective and improving the quality of transmission of distant images. Fault tolerance on the dual LAN network prevents network downtime by transferring the workload from a failed port to a working port.
ALTRAD8UD2-1L2Q 2.11 M.2 SSD Module Installation Guide The M.2 Socket (M2_1/M2_2, Key M) supports type 2230/2280 SATA3 6.0 Gb/s module or a M.2 PCI Express module up to Gen4 x4 (16GT/s x4). Installing the M.2 SSD Module Step 1 Prepare a M.2 SSD module and the screw.
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Step 3 Move the standoff based on the module type and length. Skip Step 3 and 4 and go straight to NUT80 NUT30 Step 5 when using the default nut. Otherwise, release the standoff by hand. Step 4 Peel off the protective film on the nut to be used.
ALTRAD8UD2-1L2Q 2.12 Host Console Debug Code Using Putty Configuration to see the boot progress before UEFI loading, which makes troubleshooting even easier. The screenshots in this user manual are examples and for references only. The actual im- ages may slightly vary depending on the ip and port used.
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3. The terminal window will list the boot process as below. Command for Example: >> ssh root@<bmcip> -p 2200: host console ssh root@<bmcip> -p 2201: ATF console ssh root@<bmcip> -p 2202: SCP console ssh root@<bmcip> -p 22 : BMC console...
ALTRAD8UD2-1L2Q Chapter 3 UEFI Setup Utility 3.1 Introduction This section explains how to use the UEFI SETUP UTILITY to configure the system. The UEFI chip on the motherboard stores the UEFI SETUP UTILITY. Run the UEFI SETUP UTILITY when starting up the computer. Please press <F2> or <Del> during the Power- On-Self-Test (POST) to enter the UEFI SETUP UTILITY;...
3.1.2 Navigation Keys Please check the following table for the function description of each navigation key. Navigation Key(s) Function Description Moves cursor left or right to select Screens Moves cursor up or down to select items + / - To change option for the selected items <Tab>...
ALTRAD8UD2-1L2Q 3.2 Main Screen Once entering the UEFI SETUP UTILITY, the Main screen will appear and display the system overview. The Main screen provides system overview information and allows user to set the system time and date.
3.2.1 Mother Board Information Press <Enter> to view the information of the motheboard. 3.2.2 Processor Information Press <Enter> to view the information of the processor.
3.3 Advanced Screen In this section, set the configurations for the following items: CPU Configuration, RAS Configuration, Chipset Configuration, NVME Configuration, ACPI Configuration, USB Configuration, Serial Port Console Redirection, H/W Monitor, Trusted Computing, Net- work Stack Configuration, Driver Health, Tls Auth Configuration and Instant Flash. Setting wrong values in this section may cause the system to malfunction.
ALTRAD8UD2-1L2Q 3.3.1 CPU Configuration Enable number of cores Use this item to enable the number of cores for the sysem. ARM ERRATA 1542419 workaround This item includes Disable, Workaround and Disable options used for trapping each IC IVAU to EL3.
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SLC as L3$ Use this item to enable or disable PPTT to indicate SLC as L3$ (Cache). This is limited to only 1P Monolithic mode.
ALTRAD8UD2-1L2Q 3.3.2 RAS Configuration Hardware EINJ Use this item to enable or disable hardware EINJ support. If disabled, the EINJ is software simulated. DRAM EINJ No Trigger Avoid triggering DRAM errors with Hardware EINJ. If enabled, DRAM Hardware EINJ requests will only flip bits at the desired DRAM address and not force the hardware to immediately detect those bit flips.
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Processor OS-first Use this item to enable the operating system to prioritize processor errors through the AEST ACPU table. DDR CE Threshold This specifies the Number of DDR CEs to occur before using interrupt based notification to the OS rather than allowing the OS to poll for CEs. Processor CE Threshold This specifies the Number of processor CEs to occur before using interrupt based notification to the OS rather than allowing the OS to poll for CEs.
ALTRAD8UD2-1L2Q 3.3.3 Chipset Configuration PCI Subsystem Settings Use this item to enable or disable PCI Subsystem Settings. Re-Size BAR Support If system has Resizable BAR capable PCIe Devices, this option enables or disables Resizable BAR support. SR-I0V Support If system has SR-I0V capable PCIe Devices, this option enables or disables Single Root IO Virtualization Support.
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PCIE5 Link Width Use this item to select PCIE5 Link Width. The default value is [Auto]-x16. PCIE7/PCIE6 Link Width Use this item to select PCIE7/PCIE6 Link Width. The default value for Altra CPU is [Auto]-x8x8, for Altra Max CPU is [Auto]-x16 . BCM57414 Link Width Use this item to select BCM57414 Link Width.
ALTRAD8UD2-1L2Q 3.3.4 NVMe Configuration NVMe Configuration The NVMe Configuration displays the NVMe controller and Drive information. Launch NVMe driver Select this item to enable or disable launch NVMe driver.
3.3.5 ACPI Configuration RTC Alarm Power On Configuration Use this item to set RTC Alarm Power On Time. RTC Alarm Power On Use this item to enable or disable RTC (Real Time Clock) to power on the system. RTC Alarm Date Use this item to set Date of RTC power on feature.
3.3.7 Serial Port Console Redirection COM1 Console Redirection Use this option to enable or disable Console Redirection. If this item is set to Enabled, user can select a COM Port to be used for Console Redirection. Console Redirection Settings Use this option to configure Console Redirection Settings, and specify how the computer and the host computer to which are connected exchange information.
ALTRAD8UD2-1L2Q Bits Per Second Use this item to select the serial port transmission speed. The speed used in the host computer and the client computer must be the same. Long or noisy lines may require lower transmission speed. The options include [9600], [19200], [38400], [57600] and [115200].
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Out-of-Band Mgmt Port Microsof t Windows Emergency Management Services (EMS) allows for remote management of a Windows Server OS through a serial port. Terminal Type EMS Use this item to select the preferred terminal emulation type for out-of-band management. It is recommended to select [VT-UTF8]. Option Description VT100...
ALTRAD8UD2-1L2Q 3.3.8 H/W Monitor In this section, it allows user to monitor the status of the hardware on the system, includ- ing the parameters of the CPU temperature, motherboard temperature, CPU fan speed, chassis fan speed, and the critical voltage.
3.3.9 Network Stack Configuration Network Stack Enable UEFI network stack can prevents user from performing single-user network boots and network installation. If disabled, the host does not use the network interface. IPv4 PXE Support Enable IPv4 PXE Boot support. If disabled, IPv4 PXE Boot Option is not supported. IPv4 HTTP Support Enable IPv4 HTTP Boot support.
ALTRAD8UD2-1L2Q 3.3.10 Driver Health Interl (R) PRO/1000 Open Source 9.2.06 PCI-E Healthy This provides Health Status for the drivers and controllers. Driver At Handle F1C71318 Healthy This provides Health Status for the drivers and controllers. Driver At Handle F34CF818 Healthy...
3.3.11 Tls Auth Configuration Server CA Configuration Press <Enter> to configure Server CA. Client Cert Configuration Enroll Cert Press <Enter> to enroll cert. Delete Cert Press <Enter> to delete cert.
ALTRAD8UD2-1L2Q 3.3.12 Instant Flash Instant Flash is a UEFI flash utility embedded in Flash ROM. This convenient UEFI update tool allows user to update system UEFI without entering operating systems. Just save the new UEFI file to the USB flash drive, floppy disk or hard drive and launch this tool, then updating the UEFI only in a few clicks without preparing an additional floppy diskette or other complicated flash utility.
3.4 Server Mgmt Wait For BMC Wait For BMC response for specified time out. BMC starts at the same time when BIOS starts during AC power ON. It takes around 90 seconds to initialize Host to BMC interfaces. Redfish Use this item to enable or disable AMI Redfish. FRB-2 Timer Use this item to enable or disable FRB-2 timer (POST timer).
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ALTRAD8UD2-1L2Q OS Wtd Timer Timeout Configure the OS Boot Watchdog Timer Expiration between 1 to 30 min value. If the OS Boot Watchdog Timer is disabled, this item is not available. OS Wtd Timer Policy Configure how the system should respond if the OS Boot Watchdog Timer expires. If the OS Boot Watchdog Timer is disabled, this item is not available.
3.4.1 BMC Network Configuration Manual Setting IPMI LAN If [No] is selected, the IP address is assigned by DHCP. If using a static IP address, toggle to [Yes], and the changes take effect after the system reboots. The default value is [No]. Configuration Address Source Select to configure BMC network parameters statically or dynamically(by BIOS or BMC).
ALTRAD8UD2-1L2Q When [DHCP] or [Static] is selected, do NOT modify the BMC network settings on the IPMI web page. The default login information for the IPMI web interface is: Username: root Password: 0penBmc For more instructions on how to set up remote control environment and use the IPMI man- agement platform, please refer to the IPMI Configuration User Guide or go to the Support website at: https://www.asrockrack.com/support/faq.asp...
3.4.2 System Event Log SEL Components Change this item to enable ro disable event logging for error/progress codes during boot. Erase SEL Use this item to choose options for earsing SEL. When SEL is Full Use this to choose options for reactions to a full SEL. Log EFI Status Codes Use this item to disable the logging of EFI Status Codes or log only error code or only progress code or both.
ALTRAD8UD2-1L2Q 3.4.3 BMC Tools Restore AC Power Loss Select the power state after a power failure. If [Power Off] is selected, the power will remain off when the power recovers. If [Power On] is selected, the system will start to boot up when the power recovers.
3.5 Security This section allows user to set or change the supervisor/user password for the system. For the user password also can clear it. Supervisor Password Set or change the password for the administrator account. Only the administrator has authority to change the settings in the UEFI Setup Utility. Leave it blank and press enter to remove the password.
ALTRAD8UD2-1L2Q 3.5.1 Key Management In this section, expert users can modify Secure Boot Policy variables without full authenti- cation. Factory Key Provision Allow to provision factory default Secure Boot keys when System is in Setup Mode. Install Default Secure Boot Keys Please install default secure boot keys if it’s the first time to use secure boot.
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Remove 'UEFI CA' from DB Device Guard ready system must not list ‘Microsoft UEFI CA’ Certificate in Autho- rized Signature database (db). Restore DB Defaults Restore DB variable to factory defaults. Platform Key (PK) Enroll Factory Defaults or load certificates from a file: 1.
ALTRAD8UD2-1L2Q 3.6 Boot In this section, it will display the available devices on the system for user to configure the boot settings and the boot priority. Boot Option #1 Use this item to set the system boot order. Boot Option #2 Use this item to set the system boot order.
UEFI Application Boot Priorities Specifies the Boot Device Priority sequence from available UEFI Application. Setup Prompt Timeout Configure the number of seconds to wait for the UEFI setup utility. Bootup NumLock State If this item is set to [On], it will automatically activate the Numeric Lock function after boot-up.
ALTRAD8UD2-1L2Q 3.7 Exit Screen Save Changes and Exit When selecting this item, the following message “Save configuration changes and exit setup?” will pop-out. Press <F10> key or select [Yes] to save the changes and exit the UEFI SETUP UTILITY. Discard Changes and Exit When selecting this item, the following message “Discard changes and exit setup?”...
4.3 Contact Information Contact ASRock Rack or want to know more about ASRock Rack, welcome to visit ASRock Rack’s website at http://www.ASRockRack.com; or contact the dealer for further information.
ALTRAD8UD2-1L2Q Chapter 5 Troubleshooting 5.1 Troubleshooting Procedures Follow the procedures below to troubleshoot the system. Always unplug the power cord before adding, removing or changing any hardware compo- nents. Failure to do so may cause physical injuries and motherboard damages.
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1. Verify if the battery on the motherboard provides ~3VDC. Install a new battery if it does not. 2. Confirm whether the power supply provides adaquate and stable power. Other problems... 1. Try searching keywords related to the problem on ASRock Rack’s FAQ page: http://www.asrockrack.com/support...
ALTRAD8UD2-1L2Q 5.2 Technical Support Procedures If the problems are still unsolved, please contact ASRock Rack’s technical support with the following information: 1. Contact information 2. Model name, BIOS version and problem type. 3. System configuration. 4. Problem description. Contact ASRock Rack’s technical support at: http://www.asrockrack.com/support/tsd.asp...
Contact Information If it needs to contact ASRock Rack or want to know more about ASRock Rack, you’re welcome to visit ASRock Rack’s website at http://www.asrockrack.com; or contact the dealer for further information. For technical questions, please submit a support request form at https://event.asrockrack.com/tsd.asp...
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