Video And Monitor Problems - Dell XPS DC01L Owner's Manual

book.book Page 73 Tuesday, November 27, 2007 10:29 AM
No sound from headphones
C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N
securely inserted into the headphone connector (see "Front and Back View of the
Computer" on page 15).
A D J U S T T H E W I N D O W S V O L U M E C O N T R O L
in the lower-right corner of your screen. Ensure that the volume is turned up and that
the sound is not muted.

Video and Monitor Problems

CAUTION:
safety instructions in the Product Information Guide.
NOTICE:
If your computer came with a PCI graphics card installed, removal of the
card is not necessary when installing additional graphics cards; however, the card
is required for troubleshooting purposes. If you remove the card, store it in a safe
and secure location. For information about your graphics card, go to
support.dell.com.
The screen is blank
NOTE:
For troubleshooting procedures, see the monitor's documentation.
The screen is difficult to read
C H E C K T H E M O N I T O R C A B L E C O N N E C T I O N
• Ensure that the monitor cable is connected to the correct graphics card (for dual
graphics card configurations).
• If you are using the optional
correctly attached to the graphics card and monitor.
• Ensure that the monitor cable is connected as shown on the setup diagram for your
computer.
• Remove any video extension cables and connect the monitor directly to the computer.
• Swap the computer and monitor power cables to determine if the monitor's power
cable is defective.
• Check the connectors for bent or broken pins (it is normal for monitor cable
connectors to have missing pins).
Before you begin any of the procedures in this section, follow the
DVI-to-VGA
— Ensure that the headphone cable is
— Click or double-click the speaker icon
—
adapter, ensure that the adapter is
Troubleshooting
73