Autotech Service; Automated Order-Status Service; Problems With Your Order; Product Information - Dell XPS DC01L Owner's Manual

book.book Page 197 Tuesday, November 27, 2007 10:29 AM
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AutoTech Service

Dell's automated support service—AutoTech—provides recorded answers to the
questions most frequently asked by Dell customers about their portable and
desktop computers.
When you call AutoTech, use your touch-tone telephone to select the subjects
that correspond to your questions. For the telephone number to call for your
region, see "Contacting Dell" on page 200.

Automated Order-Status Service

To check on the status of any Dell products that you have ordered, you can go to
support.dell.com, or you can call the automated order-status service. A recording
prompts you for the information needed to locate and report on your order. For
the telephone number to call for your region, see "Contacting Dell" on page 200.

Problems With Your Order

If you have a problem with your order, such as missing parts, wrong parts, or
incorrect billing, contact Dell for customer assistance. Have your invoice or
packing slip handy when you call. For the telephone number to call for your
region, see "Contacting Dell" on page 200.

Product Information

If you need information about additional products available from Dell, or if you
would like to place an order, visit the Dell website at www.dell.com. For the
telephone number to call for your region or to speak to a sales specialist, see the
"Contacting Dell" on page 200.
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