Lockups And Software Problems - Dell XPS DC01L Owner's Manual

book.book Page 66 Tuesday, November 27, 2007 10:29 AM
T E S T T H E K E Y B O A R D
try using the keyboard.
W O R K I N G W I T H A N
system takes time to configure the USB keyboard. Reboot the system to configure the
keyboard faster.
U S B K E Y B O A R D O R
and check if it starts working.
R U N T H E H A R D W A R E
Hardware Problems in the Microsoft Windows Vista™ Operating System" on page 93.

Lockups and Software Problems

CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
The computer does not start up
C H E C K T H E D I A G N O S T I C L I G H T S
N S U R E T H A T T H E P O W E R C A B L E I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O
E
T H E E L E C T R I C A L O U T L E T
The computer stops responding
NOTICE:
You may lose data if you are unable to perform an operating system
shutdown.
T U R N T H E C O M P U T E R O F F
your keyboard or moving your mouse, press and hold the power button for at least
8 to 10 seconds (until the computer turns off), and then restart your computer.
A program stops responding
N D T H E P R O G R A M
E —
1
Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.
2
Click the Applications tab.
3
Click to select the program that is no longer responding.
4
Click End Task.
66
Troubleshooting
— Connect a properly working keyboard to the computer, then
U S B K E Y B O A R D — During the first system boot, the operating
M O U S E F A I L U R E — Connect the device to a different USB port
T R O U B L E S H O O T E R — See "Troubleshooting Software and
— See "Diagnostic Lights" on page 76.
— If you are unable to get a response by pressing a key on