Dell Diagnostics; When To Use Dell Diagnostics - Dell XPS DC01L Owner's Manual

book.book Page 86 Tuesday, November 27, 2007 10:29 AM
Message
KB/Interface
Error
No ROM Basic

Dell Diagnostics

CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.

When to Use Dell Diagnostics

If you experience a problem with your computer, perform the checks in
"Solving Problems" on page 61 and run Dell Diagnostics before you contact
Dell for technical assistance.
NOTE:
Dell Diagnostics only operate on Dell computers.
It is recommended that you print these procedures before you begin.
Start Dell Diagnostics from your hard drive or from the Drivers and Utilities
media.
86
Troubleshooting
Possible Cause Corrective Action
An error occurred with Ensure that nothing is
the keyboard resting on the keyboard; if
connector. a key appears to be stuck,
carefully pry it up. If the
problem persists, you may
need to replace the
keyboard.
The operating system Enter the system setup
cannot be located on program (see "Entering
drive A or drive C. System Setup" on
page 179) and confirm
that drive A or drive C is
properly identified.