NOTE:
If the error message is not listed, see the documentation for the operating system or the program that was running when the me]ssage
appeared.
IEEE 1394 Device Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Ensure that the cable for the IEEE 1394 device is properly inserted into the device and into the connector on the computer
If you have problems with a Dell IEEE 1394 device —
Contact Dell (see
Contacting
Dell).
If you have problems with an IEEE 1394 device not provided by Dell —
Keyboard Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Check the keyboard cable —
Ensure that the keyboard cable is firmly connected to the computer.
l
Shut down the computer (see
l
diagram for your computer, and then restart the computer.
Ensure that the cable is not damaged or frayed and check cable connectors for bent or broken pins. Straighten any bent pins.
l
Remove any keyboard extension cables and connect the keyboard directly to the computer.
l
Test the keyboard —
Connect a properly working keyboard to the computer, then try using the keyboard.
Run the Hardware Troubleshooter —
See
Resolving Software and Hardware
Lockups and Software Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
The computer does not start up
Check the diagnostic lights —
See
Ensure that the power cable is firmly connected to the computer and to the electrical outlet
The computer stops responding
NOTICE:
You may lose data if you are unable to perform an operating system shutdown.
Preparing to Work Inside Your
Computer), reconnect the keyboard cable as shown on the setup
Incompatibilities.
Diagnostic
Lights.
Contact the IEEE 1394 device manufacturer.