Keyboard Problems; Lockups And Software Problems; The Computer Does Not Start Up; The Computer Stops Responding - Dell XPS 210 Owner's Manual

Keyboard Problems

CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in the
Product Information Guide.
H E C K T H E K E Y B O A R D C A B L E
C
• Ensure that the keyboard cable is firmly connected to the computer.
• Reconnect the keyboard cable as shown on the setup diagram for your computer.
• Ensure that the cable is not damaged or frayed and check cable connectors for bent or broken pins.
Straighten any bent pins.
• Remove any keyboard extension cables and connect the keyboard directly to the computer.
E S T T H E K E Y B O A R D
T — Connect a properly working keyboard to the computer, then try using the
keyboard.
R U N T H E H A R D W A R E T
on page 56.

Lockups and Software Problems

CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in the
Product Information Guide.

The computer does not start up

C H E C K T H E D I A G N O S T I C
N S U R E T H A T T H E P O W E R C A B L E I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L
E
O U T L E T

The computer stops responding

NOTICE:
You may lose data if you are unable to perform an operating system shutdown.
T U R N T H E C O M P U T E R O F F
moving your mouse, press and hold the power button for at least 8 to 10 seconds, until the computer
turns off, and then restart your computer.
—
R O U B L E S H O O T E R — See "Resolving Software and Hardware Incompatibilities"
L I G H T S — See "Diagnostic Lights" on page 49.
— If you are unable to get a response by pressing a key on your keyboard or
39
Solving Problems