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Dell XPS Consumer Information

Re-image "how-to" guide
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Dell XPS Notebook Reimage "How-To" Guide
Dell
Consumer Client
Re-Image "How-To" Guide
XPS
Notebook
Revision 3.5
Aug
3
th
, 2016

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Table of Contents
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  Summary of Contents for Dell XPS

  • Page 1 Dell XPS Notebook Reimage “How-To” Guide Dell Consumer Client Re-Image “How-To” Guide Notebook Revision 3.5 , 2016...
  • Page 2: Table Of Contents

    Supported Operating Systems ........................4 XPS New Features & Image Impact ......................5 Latest Drivers / Applications and Utilities.....................6 Important Information..........................7 2.4.1 Updating the Dell Thunderbolt Dock TB15 driver set..............7 2.4.2 Updating the Graphics drivers for your computer................8 Installation Sequence..........................9 BIOS..............................11 Recommended Drivers / Applications Installation Order ..............15 Appendix A - .NET Requirements ........................
  • Page 3: Overview

    Dell recommended software stack and settings, drivers, and applications which are tested and validated with the system. Drivers and applications must be installed on Dell XPS systems in a prescribed order to ensure optimal performance. Failure to install drivers and applications as detailed in this document may result in undesirable performance.
  • Page 4: "How To

    Dell XPS Notebook Reimage “How-To” Guide 2 “How-To” 2.1 Supported Operating Systems The following Microsoft operating systems have been validated for use on notebook computers:  Windows 7 64-Bit: Validated on XPS-15-9550  Windows 8.1 64-Bit: Validated on XPS-15-9550 ...
  • Page 5: Xps New Features & Image Impact

    2.2 XPS New Features & Image Impact Dell XPS systems feature new hardware technologies which require a new software stack, drivers, and / or applications. These products are not compatible with previous images built or installed on none XPS Dell products.
  • Page 6: Latest Drivers / Applications And Utilities

    Dell XPS Notebook Reimage “How-To” Guide Latest Drivers / Applications and Utilities Dell recommends always obtaining the latest and most updated BIOS, drivers, firmware, and applications. Dell validated and tested drivers and applications are located on Dell’s support web site http://support.dell.com/...
  • Page 7: Important Information

    (dell.com/support) under the “Docks/Stands” section. Restart system before next step. 7. For Windows 8.1 and Windows 10 OS only, install Patch for the USB audio/mouse issue on Dell Thunderbolt Dock and Dell Dock available to the system. This is posted on Dell’s driver &...
  • Page 8: Updating The Graphics Drivers For Your Computer

    2.4.2 Updating the Graphics drivers for your computer The Microsoft Windows operating systems include the VGA graphics drivers only. Therefore, for optimum graphics performance, it is recommended that Dell graphics drivers applicable for your computer be installed from dell.com/support under the “Video” section.
  • Page 9: Installation Sequence

    Dell XPS Notebook Reimage “How-To” Guide 2.5 Installation Sequence The list below is a general overview of drivers and applications that must be installed on Dell XPS systems in a prescribed order to ensure optimal performance. Actual system configurations may vary.
  • Page 10 Intel Chipset - Helps Windows control system board components and controllers. o Dell Desktop System Software - A compilation of critical Microsoft QFEs updates o Media Memory Card / SmartCard controller - Enables and enhances the Media Memory / SmartCard...
  • Page 11: Bios

    Dell XPS Notebook Reimage “How-To” Guide BIOS Dell recommends flashing the latest BIOS available to the system. This is posted on Dell’s driver & downloads support web site (support.dell.com) under the “BIOS” section. Some of the BIOS settings are critical to Operating System performance and installation. These are as follows: Settings ...
  • Page 12 Dell XPS Notebook Reimage “How-To” Guide TPM Security: These options enable and configure the Trusted Platform Module (TPM). If TPM is to be deployed, TPM must be enabled in the BIOS Setup program 2. Security  TPM Security  TPM Security: ...
  • Page 13 Operating System installation stages on PCIe SSD sku. The IRST driver is only available from Dell If SATA configuration mode in the BIOS is set to AHCI/RAID, install the Dell IRST driver and application available on Dell’s driver & downloads support web site (support.dell.com) under the “Serial...
  • Page 14  Boot to the Operating System DVD or Boot from PXE , then start the OS installation  After completing the OS installation, insert the Dell RDVD  Select the IRST driver and follow the installation procedure Note: the latest IRST driver can also be obtained from support.dell.com...
  • Page 15: Recommended Drivers / Applications Installation Order

    NVIDIA driver available on Dell’s driver & downloads support web site (support.dell.com) under the “Video” section 2.7.6 Audio: o Microsoft Operating Systems do not include the Audio driver recommended by Dell. The HD Audio driver is available on Dell’s driver & downloads support web site (support.dell.com) under the “Audio” section 2.7.7 Dell Command Power Management –...
  • Page 16 Microsoft Windows 10 Operating System includes the Touchpad drivers, users don’t need to install additional Touchpad drivers. But need to install Intel Serial IO Driver for Precision Touchpad enabled. Intel Serial IO driver is found under the “ System Utilities” section posted on Dell’s driver & downloads support web site(support.dell.com) Microsoft Windows 7 64-Bit Operating Systems do not include the Dell Touchpad drivers o The Microsoft Windows 7/8.1 native OS mouse driver only provides basic point and click...
  • Page 17 USB 3.0 driver available on Dell’s driver & downloads support web site (support.dell.com) under the “Chipset” section  Dell recommend to install USB 3.0 driver on Windows 8.1 64-Bit Operating Systems even it has native driver already. Install the USB 3.0 driver available on Dell’s driver &...
  • Page 18 Dell XPS Notebook Reimage “How-To” Guide 2.7.15 Windows Update o Dell recommends performing Microsoft Windows updates to ensure the latest security, reliability, and compatibility updates are installed. These updates can be downloaded from Windowsupdate.Microsoft.com 2.7.16 Intel® Responsiveness Technologies o Intel® Smart Response Technology- Support HDD with 32GB SSD Configuration on XPS-9550.
  • Page 19 Dell XPS Notebook Reimage “How-To” Guide Appendix...
  • Page 20: Appendix A - .Net Requirements

    Dell XPS Notebook Reimage “How-To” Guide Appendix A .NET Framework Requirements What is .NET Framework? The .NET Framework is a software framework from Microsoft, which is bundled with Windows operating systems. The .NET Framework is intended to be used by most applications created for the Microsoft Windows platform.
  • Page 21: Appendix B - Enable Intel Smart Response Technology Guidelines

    Dell XPS Notebook Reimage “How-To” Guide Appendix B Enable Intel Smart Response Technology Guidelines 1 Requirement BIOS SATA setting should be Raid on mode Intel Rapid Storage Driver should be installed The configuration should be HDD+32GB SSD/mSATA OS installed on HDD and leave 5MB unallocated disk space at the max LBA of the disks for writing metadata to the disk that stores all the configuration information and describe the volume.
  • Page 22: Appendix C - Bios Sata Mode Selection

    Appendix C BIOS SATA Mode Selection for image installation 1. Choose mode before building your Operating System a. Boot system and press F2 while Boot to POST screen (Dell Logo) until shows yellow word “ Preparing to enter Setup..” on up-right corner.”...
  • Page 23 Dell XPS Notebook Reimage “How-To” Guide 2. If OS setup in AHCI mode, need to confirm the setting is not changed to RAID or load to BIOS default a. If the mode is different from the original setting while OS installation, will meet the problem that system can’t boot to OS with BSOD(Blue Screen of Death)- INACCESSIBLE BOOT DEVICE.
  • Page 24: Appendix D Upgrade To Win10 From Win7/8.1

    Dell XPS Notebook Reimage “How-To” Guide Appendix D Upgrade to Win10 from Win7/8.1 1. Boot to Win7/Win8.1 OS 2. Connect to Wireless 3. Go to https://www.microsoft.com/EN-US/windows and Upgrade for free 4. Follow the instruction to process the OS upgrade. 5. If meet problem to launch OS with BSOD-INACCESSIBLE BOOT DEVICE. Please refer to Appendix C about...
  • Page 25: Appendix E - Dell Dock Wd15 Support

    64 bit Windows OS . a. Connect the AC adapter to the Dell Dock (WD15), and then connect the USB Type-C connector to the system b. Flash the latest BIOS available to the system. This is posted on Dell’s driver & downloads support web site (dell.com/support) under the “BIOS”...
  • Page 26 & driver update experience. This application is located under the "Systems Management" section of the Dell Support website (www.dell.com/support). Be sure to pick your system type from the list or enter your service tag to ensure you get the right version for your system.
  • Page 27: Appendix F - Dell Thunderbolt Dock Tb15 Support

    Connect the AC adapter to the Dell Thunderbolt Dock (TB15), and then connect the USB Type-C connector to the system b. Flash the latest BIOS available to the system. This is posted on Dell’s driver & downloads support web site (dell.com/support) under the “BIOS” section. Restart system before next step.
  • Page 28 & driver update experience. This application is located under the "Systems Management" section of the Dell Support website (www.dell.com/support). Be sure to pick your system type from the list or enter your service tag to ensure you get the right version for your system.
  • Page 29: Appendix G - Faqs

    The Dell System Software utility provides critical updates and patches for your operating system necessary for the correct operation of your system. It is important to install this utility first after re- imaging your system. It is found under the System Utilities folder on the Dell Drivers and Download page 3.