Rockwell Automation Allen-Bradley PanelView 5510 User Manual
Rockwell Automation Allen-Bradley PanelView 5510 User Manual

Rockwell Automation Allen-Bradley PanelView 5510 User Manual

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PanelView 5510 Terminals
Catalog Numbers: 2715P-BxCD, 2715P-BxCD-B, 2715P-BxCD-K, 2715P-CxWD,
2715P-CxWD-B, 2715P-TxCD, 2715P-TxCD-B, 2715P-TxCD-BSK, 2715P-TxCD-K,
2715P-TxWD, 2715P-TxWD-B, 2715P-TxWD-BSK, 2715P-TxWD-K
User Manual
Original Instructions

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Summary of Contents for Rockwell Automation Allen-Bradley PanelView 5510

  • Page 1 PanelView 5510 Terminals Catalog Numbers: 2715P-BxCD, 2715P-BxCD-B, 2715P-BxCD-K, 2715P-CxWD, 2715P-CxWD-B, 2715P-TxCD, 2715P-TxCD-B, 2715P-TxCD-BSK, 2715P-TxCD-K, 2715P-TxWD, 2715P-TxWD-B, 2715P-TxWD-BSK, 2715P-TxWD-K User Manual Original Instructions...
  • Page 2: Important User Information

    If this equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be impaired. In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the use or application of this equipment.
  • Page 3: Table Of Contents

    Initial Startup ............40 Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 4 Connect to USB Ports ............86 Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 5 ..............107 Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 6 Table of Contents Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 7: Preface

    Corresponding Source for open-source packages that are included in this product Packages can be found at the websites that are identified in the product documentation. You can also obtain complete Corresponding Source by contacting Rockwell Automation via our Contact form on the Rockwell Automation website: https://www.rockwellautomation.com/ en-us/company/about-us/contact-us.html.
  • Page 8: Catalog Numbers

    Provides specifications and certifications for the PanelView 5510 terminal. Industrial Automation Wiring and Grounding Guidelines, publication 1770-4.1 Provides general guidelines for installing a Rockwell Automation industrial system. Guidelines for Handling Lithium Batteries Technical Data, publication AG-5.4 Provides guidelines to store, handle, install, and dispose of lithium batteries.
  • Page 9: Overview

    View Designer or Studio 5000 Logix Designer applications can support up to 1000 Logix-based alarms. For more information about the Logic-based alarms, see footnote 2. (2) The PanelView 5510 terminal supports up to 4000 Logix tag-based alarms or up to 1000 Logix instruction-based alarms per controller. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 10: Hardware Features

    Light-emitting diode indicators on the back of the unit provide status and fault conditions. Secure Digital (SD) card slot One slot that supports an SD™ or SDHC™ card that is recommended in Table 8 on page Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 11: Capacitive Touch Terminal Hardware Features

    Light-emitting diode indicators on the back of the unit provide status and fault conditions. Secure Digital (SD) card slot One slot that supports an SD™ or SDHC™ card that is recommended in Table 8 on page Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 12: Operator Control

    All PanelView 5510 terminals also support a virtual keyboard and numeric keypad that opens on PanelView 5510 terminal screens during runtime and the use of a physical keyboard and mouse connected via USB ports. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 13: Touch Gestures

    Figure 4 - How Studio 5000 Applications Work Together Logix Designer View Designer Application Application Tag Browser Offline ACD File HMI Project (VPD File) HMI Device Controller LINK NET OK Runtime Communication Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 14: Ethernet/Ip Communication

    Traditional DLR linear, and star network topologies are supported. See these topics for examples: • Device Level Ring Network Topology on page 38 • Linear Network Topology on page 39 • Star Network Topology on page 39 Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 15: Catalog Number Explanation

    — 19 in. SXGA TFT Color 1280 x 1024 2715P-T19CD-K 2715P-C22WD — — 21.5 in. widescreen HD TFT Color 16:9 1920 x 1080 2715P-C22WD-B (1) Nonvolatile memory that is available to store projects. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 16: Accessories

    Hygienic gasket, blue, silicone, with ribs 2711P-RGST10 For 10 in. stainless-steel terminals Hygienic gasket, blue, silicone, with ribs 2711P-RGST15 For 15 in. stainless-steel terminals (1) The gasket material is FDA approved according to FDA 21 CFR 177.2600. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 17: Ethernet Cables

    SD and SD HC accessory cards in this table have been designed to meet industrial robustness and environmental requirements. Rockwell Automation recommends you use these accessory cards with the terminal to help reduce the chances of corruption. Studio 5000 View Designer software requires the following for SD cards that are inserted into the HMI device: •...
  • Page 18 Chapter 1 Overview Notes: Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 19: Install The Panelview 5510 Terminal

    • Industrial Automation Wiring and Grounding Guidelines, publication 1770-4.1, for additional installation requirements. • NEMA 250 and IEC 60529, as applicable, for explanations of the degrees of protection provided by different types of enclosure. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 20: Wiring And Safety Guidelines

    If possible, avoid placing the terminal on the south (north in the southern hemisphere) or west side of the cabinet, which helps reduce the heat rise due to solar heating during the hottest part of the day. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 21 ATTENTION: Failure to follow the recommended installation practices for outdoor use can substantially reduce terminal life and void its warranty. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 22: North American Hazardous Locations

    The terminals have a temperature code of T4 when operating in a 55 °C (131 °F) maximum ambient temperature. Do not install the product in environments where atmospheric gases have ignition temperatures less than 135 °C (275 °F). Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 23: Required Circuit Port Parameters For Usb Peripheral Devices

    National Electrical Code (NEC) ANSI/NFPA 70 or other local codes as applicable. This associated nonincendive field wiring apparatus has not been evaluated for use in combination with another associated nonincendive field wiring apparatus. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 24: Mounting Considerations

    102 mm (4 in.) 25 mm (1 in.) Side 102 mm (4 in.) is required to insert and remove an SD™ or SDHC™ card, or cable on one side Back 0 mm (0 in.) Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 25: Product Dimensions

    Touch 411 mm (16.18 in.) 485 mm (19.09 in.) (1) When mounted in a panel, the front of the bezel extends less than 6.36 mm (0.25 in.) from the front of the panel. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 26 534.2 mm (21.80 in.) 67.9 mm (2.67 in.) 57.4 mm (2.26 in.) (1) When mounted in a panel, the front of the bezel extends less than 10.6 mm (0.42 in.) from the front of the panel. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 27: Prepare The Panel Cutout

    18.5 in. Capacitive touch 274 mm (11.18 in.) 453 mm (18.48 in.) 19 in. Resistive touch 383 mm (15.08) 457 (17.99) 21.5 in. Capacitive touch 311.5 mm (12.71 in.) 520 mm (21.22 in.) Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 28: Prepare The Terminal For Mounting

    Typical Gauge 1.50…2.01 mm (0.060…0.079 in.) Orientation of Slot Varies 2.03…2.64 mm (0.080…0.104 in.) 2.67…3.15 mm (0.105…0.124 in.) 3.17…3.66 mm (0.125…0.144 in.) 3.68…4.16 mm (0.145…0.164 in.) Notch Alignment Mark 4.19…4.80 mm (0.165…0.188 in.) Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 29 Then adjust each lever to its final lock position in the same sequence as shown in Mounting Lever Orientation and Lock Sequence on page IMPORTANT This process equalizes the pressure of the levers against the panel at a gradual rate that reduces the probability of broken clamps. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 30 The mounting lever orientations that are shown are required to maintain NEMA, UL Type, and IP seals. If you require a NEMA, UL Type, or IP seal, do not use a mounting lever in another orientation than shown. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 31: Mount The Terminal In A Panel

    The mounting levers for PanelView 5510 terminals are black (catalog number 2711P-RMCP). Do not use gray mounting levers; they are not compatible with PanelView 5510 terminals. Flat side Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 32 See Mounting Lever Orientation and Lock Sequence on page 30 to get the locking sequence. g. Rotate each lever until its flat side comes in contact with the panel. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 33 ATTENTION: All levers must be in the correct and same locked position to provide an adequate gasket seal between the terminal and the panel. Rockwell Automation assumes no responsibility for water or chemical damage to the terminal or other equipment within the enclosure because of improper installation.
  • Page 34: Remove And Replace The Dc Power Terminal Block

    See Table 6 on page 2. Tighten the two screws that secure the terminal block to the connector. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 35: Connect To Dc Power

    Electromagnetic Compliance (EMC) with the European Union (EU) EMC Directive for CE marking conformance. This connection is required for safety by Underwriters Laboratory (UL). 5. Apply power to the operator terminal. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 36: Connect To A Network

    An electric arc can cause an explosion in hazardous location installations. Before you proceed, make sure that the power is off or the area is nonhazardous. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 37 Each Ethernet port has two indicators that provide the activity status. Table 18 - Ethernet Status Indicators Indicator Color Description Link Integrity Green On when a link is present. Activity Yellow Blinks when activity is detected on the Ethernet link. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 38: Device Level Ring Network Topology

    Connected Via Two DLR Ports Kinetix® 350 Drive Connected Via a 1783-ETAP EtherNet/IP Tap Kinetix 6500 Drives with Motors 1794-AENTR FLEX™ I/O Adapter with 1734-AENTR POINT I/O™ Adapter FLEX I/O Modules with POINT I/O Modules Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 39: Linear Network Topology

    Figure 12 - PanelView 5510 Terminal in a Star Topology Network ControlLogix Controller with Computer 1756-EN2T Module PanelView 5510 Terminal Connected Via One Ethernet Port Stratix® 6000 Switch Kinetix 350 Drive Kinetix 350 Drive 1734-AENTR POINT I/O Adapter with POINT I/O Modules Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 40: Initial Startup

    When power is turned on, the terminal goes through its startup sequence. The Welcome screen displays with a Configure the Ethernet Network button. To configure the Ethernet settings and update the firmware, follow these steps. 1. Boot up the terminal. The Welcome dialog box displays. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 41 Begin the update at Get the Terminal Firmware on page You can now download a View Designer application to the terminal. After the application is downloaded, the terminal resets then automatically launches the application. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 42 Chapter 2 Install the PanelView 5510 Terminal Notes: Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 43: Configure Terminal Settings

    • Navigate screens and their graphic elements • View and manage alarms • View and perform operations on a trend chart • Display error information • Configure terminal settings and view diagnostic information Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 44 You can tab to menu items to open the screens of the project. Tap a Navigation menu menu item to display that project in the screen. The navigation menu also provides access to the Settings menu for the terminal. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 45: Enter Data With Virtual Keyboards

    Tap this key to toggle the keyboard between uppercase or lowercase letters. The Caps lock keyboard remains in the selected state until you tap this key again. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 46 Tap the backspace button to delete one number to the left at a time. Tap the positive-negative value button to toggle between a positive or negative – number. Cancel Tap Cancel to cancel the entry. Tap OK to complete the entry. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 47: Specify Keypad Or Keyboard Size

    Figure 15 - Normal Versus Large Keypad Normal Size Keypad Large Size Keypad Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 48: Log On To The Terminal

    • You can only be logged on under one account at a time. • To switch to a different account if you’re already logged on to the terminal, open the Log On dialog box, enter a different user name and password, and tap Log On. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 49: Log Off Of The Terminal

    1. In the status banner at the top of the screen, tap the Log On button that is showing your user name. The Log On dialog box opens. 2. Tap Log Off. You are logged off the terminal. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 50: Settings Menu

    • View data logging status • Select a default or imported profile for troubleshooting Troubleshooting • Save the troubleshooting log to a USB drive or SD card for Rockwell Automation technical support Date and Time • Set the date, time, and time zone on the terminal Controllers •...
  • Page 51: Configure The Ip Address Of The Terminal

    1. Press the navigation button on the terminal. 2. On the Settings screen, tap Network. 3. Tap the Obtain IP settings automatically using the DHCP radio button. 4. To close the dialog, tap X. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 52: Assign A Static Ip Address For The Terminal

    5. To enter the IP address, use the virtual keyboard. 6. Tap OK to close the virtual keyboard. 7. Repeat steps 4...6 for the Subnet mask and the Gateway address fields. 8. To close the dialog, tap X. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 53: Configure A Dns Address For The Terminal

    5. To enter the DNS address, use the virtual keyboard. 6. Tap OK to close the virtual keyboard. 7. Repeat steps 4…6 for the Secondary DNS and the Tertiary DNS fields. 8. To close the dialog, tap X. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 54: Configure The Ethernet Ports

    - To set the speed and duplex options, tap the Auto negotiate checkbox to remove the check mark from the box. Then tap the speed and duplex options for your network. 5. To close the dialog, tap X. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 55: View The Network Diagnostics

    To view the Network Diagnostics screen, follow these steps. 1. Press the navigation button on the terminal. 2. On the Settings screen, tap Network. 3. Tap the network diagnostic icon. 4. Tap X to close the dialog. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 56: Use The Data Export Feature

    After the data export completes and the progress bar disappears, tap Safely Remove SD Card. b. Verify that the Data Logger status changes from Stopped to Remove SD card. c. You can safely remove the SD card. 8. To close the dialog, tap X. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 57: Adjust The Brightness Of The Display

    To use these tags, bind them to Numeric Input elements you put on your custom screen. The default value for each color is 50. To make the color more or less pronounced, enter higher or lower values using your Numeric Inputs. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 58: Configure The Display Screen Saver

    6. Tap OK. 7. Tap the Brightness (%) field. The virtual numeric keyboard opens. 8. Enter the value for the brightness in increments from 1…100%. 9. Tap OK. 10. To close the dialog, tap X. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 59: Calibrate The Touch Screen

    A red target appears on the screen. 4. Press and hold the center of the target until the target completes the circle. The next target appears. Touch inside the target areas before the progress indicator completes a circle. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 60 A red circle with an X indicates a failed calibration. If the calibration fails, the process automatically repeats. Continue the calibration until the calibration is successful. The calibration is retained after a reset or power cycle. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 61: Disable Downloads To The Terminal

    4. To close the dialog, tap X. While this setting is unchecked, you cannot download another application to the terminal or update the terminal firmware. Attempts to download an application from the View Designer application results in an error. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 62: Change The Hmi Device Name

    • You can enter up to 15 characters including letters, numbers, and hyphens. • The first character of the terminal name must be an upper or lowercase letter. 5. Tap OK. 6. To close the dialog, tap X. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 63: View The Firmware Revision

    To view the firmware revision, follow these steps. 1. Press the navigation button on the terminal. 2. On the Settings screen, tap HMI Device. View the firmware revision under Product Information. 3. To close the dialog, tap X. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 64: Display Terminal Diagnostics

    The total nonvolatile memory that is in use. Memory free (Flash) The total nonvolatile memory that is remaining. • Normal Battery state • Low • Depleted 4. To close the dialog, tap X. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 65: Enable The Vnc Server

    - Enabled with full-control access: You can view content and interact with the HMI device A warning displays with full-control access that the full-control connection is unprotected. 4. To close the dialog, tap X. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 66: Load An Application From Removable Media

    The HMI device performs a firmware update if needed and then loads and runs the runtime application. The Home screen of the runtime application opens on the HMI device. 10. To close the dialog, tap X. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 67: Reboot The Terminal

    4. To reboot the terminal, tap Yes. If you tap Yes to reboot the terminal, it restarts and displays the project that is downloaded to the terminal. To cancel, tap No, and then tap X to close the dialog. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 68: Change The Date And Time

    Or tab to the list and use the arrows keys on the physical keypad of the terminal. b. Tap the time zone for the terminal. The time on the terminal is adjusted to match the selected time zone. 5. To close the dialog, tap X. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 69: View Information For The Configured Controller

    The number of Class 1 Common Industrial Protocol (CIP™) connections to HMIBC (I/O) the controller. Alarm The number of alarm CIP connections to the controller. Data The number of Class 3 CIP connections to the controller. 3. To close the dialog, tap X. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 70: Manage Certificates

    6. Under Source, select SD Card or USB Device. 7. From the Certificate files list, select a certificate file to import. You can only import one certificate file at a time. 8. Select Import. The HMI device imports the digital certificate. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 71: Delete A Digital Certificate From The Hmi Device

    The Certificates pop-up dialog opens. 3. From the certificates list, select the certificate file to delete. You can only select one certificate file at a time. 4. Select Delete and then select OK. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 72 Chapter 3 Configure Terminal Settings Notes: Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 73: Monitor And Manage Control System Alarms

    • Controller unknown — no controller in the project is visible and it is unclear if a controller should be visible to the HMI device. This may occur when a controller is on a disconnected side of the network. Time and date Displays the current time and date. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 74: Alarm Help Menu

    You cannot enable an individual alarm condition. Faulted Provides a count of the alarms in a faulted state. Help Provides a description of the help buttons and alarm status. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 75 Unshelves the selected alarm in the alarm manager table, which allows notification of new state changes to alarms. From the condition list in Unshelve the details pane of the alarm manager table, unshelve individual alarm conditions. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 76: View The Alarm Summary

    Alarm Help Menu on page 74 for a description of the keys. 4. To return to the navigation menu, tap the navigation button on the terminal. 5. To return to the application screens, tap an application icon. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 77: Manage The Alarms

    Alarm Help Menu on page 74 for a description of the keys. 5. To return to the navigation menu, tap the navigation button on the terminal. 6. To return to the application screens, tap an application icon. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 78: Alarm Detail Pane Descriptions

    77) screen. 2. Tap The details pane displays a list of alarm states and conditions. 3. Tap again to toggle off the details pane. Table 22 for a description of the alarm details. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 79 The time the selected alarm was unshelved. If the alarm is shelved, this time is the time that the alarm is unshelved automatically when the shelve Unshelve Time duration expires. Unsuppress Time The time the selected alarm was unsuppressed. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 80: Filter The Alarms

    3. Tap the alarm filter that you want to use. The selected filter displays in the filter dropdown menu. To change the filter, tap the filter dropdown menu and select another filter. To turn off the filter, tap No Filter. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 81: View The Alarm History

    The Alarm History Viewer displays the alarm history. 3. To change the way information is presented, you can sort columns by clicking the column header or select filters by following the instructions in Filter the Alarms on page Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 82: Export The Alarm History

    Select either USB Device or SD Card. d. Click Export. The alarm history is saved as a .zip file containing a .csv file. The .csv file can be opened in Excel for further analysis. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 83: View Automatic Diagnostics

    The history element shows the past 1000 diagnostic events. These events are maintained through power cycles and project downloads, and they can be cleared by a firmware update or with a Clear Automatic Diagnostics History command. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 84 Chapter 4 Monitor and Manage Control System Alarms Notes: Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 85: Install And Replace Components

    Use properly grounded tools and equipment. • Avoid touching pins, leads, or circuitry. • Always hold components with a printed circuit board (PCB) by its edges and place it with the assembly side down. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 86: Connect To Usb Ports

    USB Cables Use only high-speed, USB 2.0 certified cables for error-free transmissions. IMPORTANT The terminals have not been tested with USB 3.0 cables. We recommend only the use of USB 2.0 certified cables. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 87: Insert An Sd Card

    Install and Replace Components Insert an SD Card Only use a SD™ or SD HC™ card to load troubleshooting profiles and to save troubleshooting logs. For a list of cards recommended by Rockwell Automation, see Table 8 on page 17. The SD cards are hot-swappable;...
  • Page 88: Replace The Battery

    2. Loosen the screws that secure the logic module to the back of the display. Logic Module Display Module SHOCK HAZARD: This equipment is sensitive to electrostatic discharge (ESD). Follow ESD prevention guidelines when handling this equipment. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 89 Logic Module Display Module Module Connectors 8. Push down on the logic module and make sure that it is fully seated. 9. Tighten the screws to a torque of 0.68…0.90 N•m (6…8 lb•in). Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 90: Install A Protective Overlay

    Remove the Overlay Remove the overlay if it is damaged or needs replacement. Lift a corner and slowly pull off the overlay. Use isopropyl alcohol to remove any residual adhesive. Do not reuse the overlay. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 91: Update Firmware

    ControlFLASH Plus or ControlFLASH™ software is required to update firmware on the PanelView 5510 terminal. This software is included in the Studio 5000® installation package. Plus Software For details on how to install ControlFLASH software, see the ControlFLASH Plus Quick Start Guide, publication CFP-QS001. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 92: Update The Firmware By Using Controlflash Plus Software

    3. Select your PanelView 5000 terminal, and click OK. 4. Select the firmware revision to use in the Flash To column, make sure the checkbox to the left of your PanelView 5000 terminal is selected, and then press Next. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 93: Verify The Firmware Update

    7. To exit ControlFLASH Plus, press Done. Verify the Firmware Update To verify that the firmware revision is updated, use the HMI Device settings. For instructions on how to do this, see View the Firmware Revision on page Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 94 Chapter 6 Update Firmware Notes: Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 95: Troubleshooting

    Recoverable firmware error. Reload the firmware. Restore factory defaults. Blinking Recoverable configuration failure Refer to Restore Factory Defaults on page 103. Fatal hardware error Replace the terminal. Blinking Fatal display hardware error Replace the terminal. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 96: View Diagnostic Information For The Configured Controller

    The number of Class 1 Common Industrial Protocol (CIP™) connections to the controller. Alarm connections The number of alarm CIP connections to the controller. Data connections The number of Class 3 CIP connections to the controller. 4. To close the dialog, tap X. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 97: Troubleshooting Profiles

    Chapter 7 Troubleshooting Troubleshooting Profiles Rockwell Automation compiles data about your system in a secure, encrypted format. This profile is stored on the terminal and can be used to improve usability and assist with troubleshooting. If you contact technical support, a representative can ask you to export the troubleshooting log to a USB drive, or SD™...
  • Page 98: Export A Troubleshooting Log

    1. Press the navigation button on the terminal. 2. On the Settings screen, tap Troubleshooting. 3. Insert a USB drive or SD card into the appropriate slot on the terminal. 4. Tap Export. 5. Tap Save Troubleshooting Profile. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 99: Terminal Does Not Start Up

    Otherwise, the USB drive or SD card can become corrupt. 8. To close the dialog, tap X. Your technical support contact at Rockwell Automation can provide you with information on where to send the profile. Terminal Does Not Start Up If the terminal does not start up normally, check the table for possible causes.
  • Page 100: Touch Screen Issues

    Low brightness level of screen saver Configure the Display Screen Saver on page Extend the life of the backlight by reducing the display brightness, by using the screen saver with reduced brightness, or operating at lower temperatures. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 101: Ethernet Issues

    For more information on the chemical resistance of the product, go to https://www.rockwellautomation.com/knowledgebase and search the Knowledgebase for keywords ‘Chemical Resistance PanelView™ Plus’. IMPORTANT Do not operate the terminal in direct sunlight. Direct exposure to ultraviolet light can discolor the touch screen. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 102: Clean The Display

    If you ship the enclosure with the terminal installed, make sure that the terminal is properly secured and guarded against damage from impact, sharp objects, or abrasive materials. ATTENTION: Rockwell Automation is not responsible for damage to a product that is shipped or transported while installed in a panel or enclosure.
  • Page 103: Restore Factory Defaults

    6. Download an application to the terminal by using the View Designer application. 7. From the Settings menu, update any remaining terminal settings as appropriate. For details on how to modify device configuration settings, see Disable Downloads to the Terminal on page 61 Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 104: Dispose Of The Terminal

    At the end of its life, collect the terminal separately from any unsorted municipal waste. These terminals contain heavy metals that can contaminate the earth. Therefore, check with local health and sanitation agencies for ways to dispose this equipment safely. Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 105: History Of Changes

    Added information about the lower temperature range for certain terminal sizes Added information about SELV and PELV power supplies Added information about using an SELV or PELV power source when connecting to DC power Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 106 Appendix A History of Changes Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 107: Index

    20 data 64 mounting 28 network 55 panel cutouts 27 dimensions IP address panel cutout 27 DHCP 51 disable downloads to the terminal 61 static 52 IP settings configuration 52 Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 108 16 keyboard 45 cleaning 90 numeric keypad 45 installing 90 VPD file 14 removing 90 reboot the terminal 67 wash downs 102 restore factory defaults 103 ring nodes 38 runtime 14 Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 109 PanelView 5510 Terminals User Manual Rockwell Automation Publication 2715P-UM001F-EN-P - January 2025...
  • Page 110: Rockwell Automation Support

    Rockwell Automation maintains current product environmental compliance information on its website at rok.auto/pec. Allen-Bradley, CompactLogix, ControlFLASH, ControlFLASH Plus, ControlLogix, expanding human possibility, FLEX I/O, Kinetix, PanelView, POINT I/O, Rockwell Automation, Rockwell Software, Stratix, Studio 5000, Studio 5000 Logix Designer, and Studio 5000 View Designer are trademarks of Rockwell Automation, Inc.

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