Rockwell Automation Allen-Bradley PanelView 5310 User Manual
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Rockwell Automation Allen-Bradley PanelView 5310 User Manual

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PanelView 5310 Terminals
Catalog Numbers
2713P-T6CD1, 2713P-T6CD1-B, 2713P-T6CD1-K,
2713P-T7WD1, 2713P-T7WD1-B, 2713P-T7WD1-K, 2713P-T9WD1,
2713P-T9WD1-B, 2713P-T9WD1-K, 2713P-T10CD1, 2713P-T10CD1-B,
2713P-T10CD1-K, 2713P-T12WD1, 2713P-T12WD1-B, 2713P-T12WD1-K
User Manual
Original Instructions

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Summary of Contents for Rockwell Automation Allen-Bradley PanelView 5310

  • Page 1 PanelView 5310 Terminals Catalog Numbers 2713P-T6CD1, 2713P-T6CD1-B, 2713P-T6CD1-K, 2713P-T7WD1, 2713P-T7WD1-B, 2713P-T7WD1-K, 2713P-T9WD1, 2713P-T9WD1-B, 2713P-T9WD1-K, 2713P-T10CD1, 2713P-T10CD1-B, 2713P-T10CD1-K, 2713P-T12WD1, 2713P-T12WD1-B, 2713P-T12WD1-K User Manual Original Instructions...
  • Page 2 If this equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be impaired. In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the use or application of this equipment.

  • Page 3: Table Of Contents

    Log On to the Terminal ........44 Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 4 Replace the Battery ..........90 Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 5 ............. 109 Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 6 Table of Contents Notes: Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 7: Summary Of Changes

    Item Description Hardware • Mounting levers for panel installation • Removable DC power terminal block Documents • PanelView 5310 Terminals Product Information, publication 2713P-PC001 • Cutout Templates for PanelView 5310 Terminals, publication 2713P-DS001 Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 8: Request Corresponding Source For Open Source Packages

    You may alternately obtain complete Corresponding Source by contacting Rockwell Automation via our Contact form on the Rockwell Automation website: http://www.rockwellautomation.com/global/about-us/contact/ contact.page. Please include ‘Open Source’ as part of the request text.

  • Page 9: Additional Resources

    PanelView 5310 Terminals Specifications Provides specifications and certifications for the PanelView 5310 terminal. Technical Data, publication 2713P-TD001 Industrial Automation Wiring and Provides general guidelines for installing a Rockwell Automation industrial Grounding Guidelines, publication system. 1770-4.1 Guidelines for Handling Lithium Batter-...
  • Page 10 Preface Notes: Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 11: About The Panelview 5310 Terminals

    5 and Studio 5000 Logix Designer application version 32 or higher. Of the 4,000 alarms, no more than 1,000 can be instruction-based. Earlier versions of the Studio 5000 View Designer or Studio 5000 Logix Designer applications can support up to 1,000 Logix-based alarms. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 12: Hardware Features

    One slot that supports an SD™ or SDHC™ card that is recommended in Table 5 on page Status Indicators STS indicator (green) indicates that the terminal is on and in use. ERR indicator (red) indicates hardware and firmware faults. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 13: Operator Control

    • Drag – Move your fingertip over the target on the HMI display without contact loss. For a list of actions you can perform by using touch gestures, see the View Designer help. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 14: Studio 5000 Environment

    Figure 1 - How Studio 5000 Applications Work Together Logix Designer View Designer Application Application Tag Browser Offline ACD File HMI Project (VPD File) HMI Device Controller LINK NET OK Runtime Communication Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 15: Ethernet/Ip Communication

    Ethernet connection with linear network topologies. Star technology is also supported when using switches. Typical Configuration Linear and star network topologies are supported. See these topics for examples: • Linear Network Topology on page 36 • Star Network Topology on page 36 Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 16: Catalog Number Explanation

    DIN rail power supply, 24…28V DC output voltage, 120 W 1606-XLP100E DIN rail power supply, 24…28V DC output voltage, 100 W 1606-XLP95E DIN rail power supply, 24…28V DC output voltage, 95 W 2711-TBDC 3-pin DC power terminal block Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 17: Ethernet Cables

    1784-SDHC32 32-GB SDHC card (1) To help reduce the chance of corruption when you use SD Cards or USB drives with the terminal, Rockwell Automation recommends that you use only the above SD card catalog numbers. SD™ and SDHC™ accessory cards in...
  • Page 18 Chapter 1 Notes: Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 19 ATTENTION: Do not use a PanelView™ 5310 terminal for emergency stops or other controls critical to the safety of personnel or equipment. Use separate hard-wired operator interface devices that do not depend on solid-state electronics. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 20: Installation Precautions

    • Industrial Automation Wiring and Grounding Guidelines, publication 1770-4.1, for additional installation requirements. • NEMA 250 and IEC 60529, as applicable, for explanations of the degrees of protection provided by different types of enclosure. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 21: Wiring And Safety Guidelines

    50 °C (122 °F). Adequately ventilate all sun shields to help prevent excess heat rise on the terminal display. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 22 ATTENTION: Failure to follow the recommended installation practices for outdoor use can substantially reduce terminal life and void its warranty. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 23: Mounting Considerations

    102 mm (4 in.) Side 25 mm (1 in.) 102 mm (4 in.) is required to insert and remove an SD™ or SDHC™ card, or cable on one side Back 0 mm (0 in.) Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 24: Panel Guidelines

    Height, Width, Size (in.) Input Type mm (in.) mm (in.) Touch 123 (4.84) 156 (6.14) 150 (5.9) 210 (8.25) 162 (6.38) 252 (9.92) 10.4 224 (8.82) 269 (10.59) 12.1 218 (8.58) 312 (12.28) Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 25: Terminal Dimensions

    280 (11) 10.4 252 (9.92) 297 (11.69) 12.1 246 (9.7) 340 (13.4) (1) When mounted in a panel, the front of the bezel extends less than 6 mm (0.24 in.) from the panel. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 26: Prepare For Panel Mounting

    After sliding the mounting lever to a specific notch, rotate the mounting lever toward the panel to lock it in position. The flat side of the mounting lever must come into contact with the panel. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 27 Figure 4 - Mounting Levers Shown in Locked Position All mounting levers are locked in position 4, which is appropriate for a panel thickness of 3.17…3.66 mm (0.125…0.144 in.). The notch shows the locked position. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 28 The mounting lever orientations that are shown are required to maintain NEMA, UL Type, and IP IMPORTANT seals. If you require a NEMA, UL Type, or IP seal, do not use a mounting lever in another orientation than shown. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 29: Mount The Terminal In A Panel

    The mounting levers for PanelView 5310 terminals are black (catalog number 2711P-RMCP). Do not use gray mounting levers; they are not compatible with PanelView 5310 terminals. Flat Side Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 30 See Table 10 on page 26 to get the final lock position of the levers. b. See Figure 5 on page 28 to get the locking sequence. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 31 ATTENTION: All levers must be in the correct and same locked position to provide an adequate gasket seal between the terminal and the panel. Rockwell Automation assumes no responsibility for water or chemical damage to the terminal or other equipment within the enclosure because of improper installation.

  • Page 32: Remove And Replace Power Terminal Block

    1. Press the terminal block base in first with the terminal block leaning outward. 2. Gently push the top of the terminal block back to vertical position to snap in the locking tab. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 33: Connect Power

    2. Strip 7 mm (0.28 in.) of insulation from your power supply wires. 20 mm 7 mm 3. Secure the DC power wires to the marked terminals (+ and –) on the terminal block. DC+ DC– Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 34: Connect To A Network

    Ethernet cable. • To help prevent pulling on the cable when the panel door is opened and closed, do not install the Ethernet cable too tightly. Leave some slack in the cable. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 35 The Ethernet port has two indicators that provide the status of activity. Table 14 - Ethernet Status Indicators Indicator Color Description Link integrity Green On when a link is present. Activity Yellow Blinks when activity is detected on the Ethernet link. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 36: Linear Network Topology

    Figure 7 - PanelView 5310 Terminal Connected Via a Stratix 6000 Switch 1769-L27ERM-QBFC1B Control System Computer PanelView 5310 Terminal Stratix® 6000 Kinetix 350 Switch Drive Kinetix 350 Drive 1734-AENTR POINT I/O Adapter with POINT I/O Modules Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 37: Initial Startup

    When power is turned on, the terminal goes through its startup sequence. The Welcome screen displays with a Configure the Ethernet Network button. To configure the Ethernet settings and update the firmware, follow these steps. 1. Start up the terminal. The Welcome dialog box displays. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 38 Begin the update at Get the Terminal Firmware on page You can now download a View Designer application to the terminal. After the application is downloaded, the terminal resets then automatically launches the application. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 39: Runtime Environment

    • Navigate screens and their graphic elements • View and manage alarms • View and perform operations on a trend chart • Display error information • Configure terminal settings and view diagnostic information Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 40 You can tab to menu items to open the screens of the project. Tap a menu item to display that project in the screen. The navigation menu also provides access to the Settings menu for the terminal. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 41: Enter Data With Virtual Keyboards

    Caps lock Tap this key to toggle the keyboard between uppercase or lowercase letters. The keyboard remains in the selected state until you tap this key again. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 42: Specify Keypad Or Keyboard Size

    Size To specify the keypad or keyboard size, follow these steps. 1. In View Designer, select Project Properties. 2. In the Project Properties dialog box, select Application in the left panel. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 43 Figure 10 - Normal versus Large Keypad Large Size Keypad Normal Size Keypad Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 44: Log On To The Terminal

    • If you are already logged on to the terminal, you can log on as another user. Open the Log On dialog box, enter another user name and password, then tap Log On. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 45: Log Off Of The Terminal

    You are logged off the terminal. Settings Menu You can access configuration parameters and systemwide information for the terminal from the Navigation menu. To open the Settings menu, follow these steps. 1. On an application screen, press Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 46 HMI Device • Enable or disable downloads and firmware updates • Enter an HMI device name • View the catalog number and current firmware revision • View terminal diagnostic information • Restart the terminal Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 47 • Configure the VNC server and view the connection status Email • Configure the terminal to send and receive email Certificates • Import a digital certificate from removable media • Delete a digital certificate from the HMI device Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 48: Configure The Ip Address Of The Terminal

    To configure DHCP for the terminal, follow these steps. 1. On an application screen, press 2. On the Settings screen, tap 3. Tap the Obtain IP settings automatically using DHCP radio button. 4. To close the window, tap Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 49: Assign A Static Ip Address For The Terminal

    5. To enter the IP address, use the virtual keyboard. 6. Tap OK to close the virtual keyboard. 7. Repeat steps 4…6 for the subnet mask and the Gateway address fields. 8. To close the window, tap Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 50: Configure A Dns Address For The Terminal

    5. To enter the DNS address, use the virtual keyboard. 6. Tap OK to close the virtual keyboard. 7. Repeat steps 4…6 for the Secondary DNS and the Tertiary DNS fields. 8. To close the window, tap Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 51: Configure The Ethernet Port

    • To set the speed and duplex options, tap the Auto negotiate checkbox to remove the check mark from the box. Then tap the speed and duplex options for your network. 5. To close the window, tap Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 52: View The Network Diagnostics

    To view the Network Diagnostics screen, follow these steps. 1. On an application screen, press 2. On the Settings screen, tap 3. Tap the network diagnostic icon. 4. To close the window, tap Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 53: Use The Data Export Feature

    After the data export completes and the progress bar disappears, b. Verify that the Data Logger status changes from Running to Remove SD card. c. You can safely remove the SD card. 7. To close the window, tap Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 54: Adjust The Brightness Of The Display

    2. On the Settings screen, tap 3. Tap the Brightness field. The virtual numeric keypad opens. 4. Enter the value for the brightness in increments from 1…100%. 5. Tap OK. 6. To close the window, tap Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 55: Modify Screen Color Settings By Using Hmi Device Tags

    After the screen saver is deactivated, touch or keypad input is ignored for at least 0.5 seconds. To configure the brightness and screen saver for the display, follow these steps. 1. On an application screen, press 2. On the Settings screen, tap Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 56 6. Tap OK. 7. Tap the Brightness (%) field. The virtual numeric keyboard opens. 8. Enter the value for the brightness in increments from 1…100%. 9. Tap OK. 10. To close the window, tap Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 57: Calibrate The Touch Screen

    Touch inside the target areas before the progress indicator completes a circle. 5. Continue to press and hold the centers of all remaining targets as they appear. All processed targets are replaced with white targets. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 58 If the calibration fails, the process automatically repeats. Continue the calibration until the calibration is successful. The calibration is retained after a reset or power cycle. 6. Tap OK. 7. To close the window, tap Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 59: Disable Downloads To The Terminal

    4. To close the window, tap While this setting is unchecked, you cannot download another application to the terminal or update the terminal firmware. Attempts to download an application from the View Designer application results in an error. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 60: Change The Hmi Device Name

    • You can enter up to 15 characters including letters, numbers, and hyphens. • The first character of the terminal name must be an upper or lowercase letter. 5. Tap OK. 6. To close the window, tap Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 61: View The Firmware Revision

    To view the firmware revision, follow these steps. 1. On an application screen, press 2. On the Settings screen, tap View the firmware revision under Product Information. 3. To close the window, tap Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 62: Display Terminal Diagnostics

    Memory used (Flash) The total nonvolatile memory that is in use. Memory free (Flash) The total nonvolatile memory that is remaining. Battery state • Normal • Low • Depleted 4. To close the window, tap Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 63: Enable The Vnc Server

    • Enabled with full-control access: You can view content and interact with the HMI device A warning displays with full-control access that the full-control connection is unprotected. 4. To close the window, tap Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 64: Load An Application From Removable Media

    8. Under HMI to controller path, specify the path to use to load the runtime application: • Keep path currently in use on HMI device: Use the controller path currently used on the HMI device; the current HMI to controller path appears Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 65: Reboot The Terminal

    4. To reboot the terminal, tap Yes. If you tap Yes to reboot the terminal, it restarts and displays the project that is downloaded to the terminal. To cancel, tap No, and then tap to close the window. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 66: Change The Date And Time

    Or tab to the list and use the arrows keys on the physical keypad of the terminal. b. Tap the time zone for the terminal. The time on the terminal is adjusted to match the selected time zone. 5. To close the window, tap Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 67: View Information For The Configured Controller

    (UNINITIATED). Mode The operating mode of the controller. For example, the mode can be Run, Program, or Fault. The mode does not appear if the controller is disconnected from the network. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 68 The number of Class 1 Common Industrial Protocol (CIP) connections to the controller. Alarm The number of alarm CIP connections to the controller. Data The number of Class 3 CIP connections to the controller. 3. To close the window, tap Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 69: Manage Certificates

    2. Verify that the certificate files are in the root directory of the SD card or the USB drive. 3. On the HMI device or in the System Banner, select Navigation and then select Settings. 4. Select Certificates. The Certificates popup opens. 5. Select Import. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 70: Delete A Digital Certificate From The Hmi Device

    To delete a digital certificate from the HMI device, follow these steps: 1. On the HMI device or in the System Banner, select Navigation, and then select Settings. 2. Select Certificates. The Certificates popup opens. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 71 Chapter 3 3. From the certificates list, select the certificate file to delete. You can only select one certificate file at a time. 4. Select Delete and then select OK. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 72 Chapter 3 Notes: Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 73: Alarm Indicator

    Log On Logs you on and off the project. The name of the logged-on user appears in the system banner. IMPORTANT: The logged-on user sees only the screens for which the user has access. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 74 • Controller unknown — no controller in the project is visible and it is unclear if a controller should be visible to the HMI device. This may occur when a controller is on a disconnected side of the network. Time and date Displays the current time and date. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 75: Alarm Help Menu

    Disable Stops the alarm condition from being evaluated. In effect, turns off the selected alarm. You can only disable an entire alarm. You cannot disable an individual alarm condition. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 76 Unshelves the selected alarm in the alarm manager table, which allows notification of new state changes to alarms. From the condition list in the details pane of the alarm manager table, unshelve individual alarm conditions. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 77: View The Alarm Summary

    Alarm Help Menu on page 75 for a description of the keys. 4. To return to the navigation menu, tap the navigation button on an application screen. 5. To return to the application screens, tap an application icon. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 78: Manage The Alarms

    Alarm Help Menu on page 75 for a description of the keys. 4. To return to the navigation menu, tap on an application screen. 5. To return to the application screens, tap an application icon. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 79: Alarm Detail Pane Descriptions

    • Digital events are categorized as discrete. • Analog events are categorized as level. Event Time The date and time the alarm event occurred. In Alarm Time The time the selected alarm entered the In Alarm state. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 80 The time the selected alarm was unshelved. If the alarm is shelved, this time is the time that the alarm is unshelved automatically when the shelve duration expires. Unsuppress Time The time the selected alarm was unsuppressed. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 81: Filter The Alarms

    1. To the right of the filter field, tap 2. To scroll through the filter choices, tap the up or down arrows on the scroll bar. 3. Tap the alarm filter that you want to use. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 82 Chapter 4 The selected filter displays in the filter pull-down menu. To change the filter, tap the filter pull-down menu and select another filter. To turn off the filter, tap Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 83: View The Alarm History

    3. Click Data Export. 4. In the Data Export dialog box, do the following: a. Select Alarm history. b. In the File name field, type a name for the file to be exported. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 84: View Automatic Diagnostics

    To view automatic diagnostics, press the automatic diagnostics icon in the system banner. A diagnostics summary displays current diagnostic notifications. You can switch the terminal language at runtime, and view the diagnostic messages in the following languages: • Portuguese • French Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 85 The history element shows the past 1000 diagnostic events. These events are maintained through power cycles and project downloads, and they can be cleared by a firmware update or with a Clear Automatic Diagnostics History command. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 86 Chapter 4 Notes: Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 87: Accessories And Replacement Parts

    SHOCK HAZARD: Disconnect all power to the terminal before you remove components. Failure to disconnect power can result in severe electrical shock to an individual or damage to the terminal. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 88: Electrostatic Discharge Precautions

    0.5 A at 5V DC. Connected USB devices must not exceed this power load. Table 19 - USB Connector Pinout USB Port USB Icon USB Connector Signal Description Host Data - Device Data + Ground Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 89: Usb Cables

    Insert an SD Card Only use a SD™ or SDHC™ card to load troubleshooting profiles and to save troubleshooting logs. For a list of cards recommended by Rockwell Automation, Table 5 on page 17. The SD cards are hot-swappable; they can be inserted and removed while the terminal is powered on and in operation.

  • Page 90: Replace The Battery

    Perchlorate material – special handling may apply. See www.dtsc.ca.gov/ hazardouswaste/perchlorate. This perchlorate warning only applies to primary Lithium Manganese Dioxide (LiMnO ) cells or batteries, and products containing these cells or batteries, sold or distributed in California, USA. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 91 4. Locate the coin-cell battery on the circuit board. Battery 5. Remove the battery by lifting the side of the battery. 6. Insert the new battery so the positive (+) polarity faces up. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 92 Logic Module Display Module Module Connectors 8. Push down on the logic module and make sure that it is fully seated. 9. Torque the screws to 0.68…0.90 N•m (6…8 lb•in). Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 93: Before You Begin

    Get the Terminal Firmware To download terminal firmware and release notes, see Product Firmware and Release Notes on page The terminal firmware is also typically installed along with Studio 5000 in default folder C:\Users\Public\Documents\Rockwell Automation\Firmware Kits. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 94: Install The Controlflash Plus Software

    3. Select your PanelView 5000 terminal, and click OK. 4. Select the firmware version to use in the Flash To column, make sure the checkbox to the left of your PanelView 5000 terminal is selected, and then press Next. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 95: Verify The Firmware Update

    7. To exit ControlFLASH Plus, press Done. Verify the Firmware Update To verify that the firmware revision is updated, use the HMI Device settings. For instructions on how to do this, see View the Firmware Revision on page Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 96 Chapter 6 Notes: Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 97: Troubleshooting

    Terminal Restarts Intermittently Touch Screen Issues Display Issues Ethernet Issues Cannot Download Application to Terminal Performance Is Slow Resistance to Chemicals Clean the Display Ship the Terminal Restore Factory Defaults Dispose of the Terminal Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 98: Status Indicators

    Troubleshooting Profiles Rockwell Automation compiles data about your system in a secure, encrypted format. This profile is stored on the terminal and can be used to improve usability and assist with troubleshooting. If you contact technical support, a representative can ask you to export the troubleshooting log to a USB drive, or SD™...

  • Page 99: Import A Troubleshooting Profile

    3. Insert a USB drive or SD card that contains the troubleshooting profile into the appropriate slot on the terminal. 4. Tap Import Profile. 5. Tap to select the target USB device or SD card that contains the profile. 6. Tap Save. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 100 Chapter 7 7. To close the window, tap OK. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 101: Export A Troubleshooting Log

    8. Tap OK. The file is stored on the terminal and captures data in an encrypted format for use by Rockwell Automation technical support. Export a Troubleshooting Log To export the troubleshooting log to a USB device or SD card, follow these steps.
  • Page 102 Otherwise, the USB drive or SD card can become corrupt. 5. To close the window, tap Your technical support contact at Rockwell Automation can provide you with information on where to send the profile. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 103: Terminal Does Not Start Up

    Multiple operations cannot be conducted simultaneously. Doing so results in an unintended operation. • Do not touch multiple input elements at one time. • Do not rest a hand or multiple fingers on the display. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 104: Display Issues

    Low brightness level of screen saver Configure the Display Screen Saver on page 55 Extend the life of the backlight by reducing the display brightness, by using the screen saver with reduced brightness, or operating at lower temperatures. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 105: Ethernet Issues

    • Application screens that contain too many elements • The controller has sufficient bandwidth for communications. • Slow network performance or noise that result in retries Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 106: Resistance To Chemicals

    UL Type, or IP rated enclosure, follow these steps. 1. Rub lightly with isopropyl alcohol (70% concentration). 2. To remove residue, use a mild soap or detergent solution. 3. Rinse with clean water. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...

  • Page 107: Equipment Wash Downs

    ATTENTION: Rockwell Automation is not responsible for damage to a product that is shipped or transported while installed in a panel or enclosure. Restore Factory Defaults Restore a terminal to its default settings to refresh the terminal or to recover from an invalid application configuration.

  • Page 108: Dispose Of The Terminal

    At the end of its life, collect the terminal separately from any unsorted municipal waste. These terminals contain heavy metals that can contaminate the earth. Therefore, check with local health and sanitation agencies for ways to dispose this equipment safely. Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 109 DHCP 48 fault 98 diagnostics status 98 data 62 STS 98 network 52 installation dimensions environment and enclosure 22 product 25 hazardous location 21 disable downloads to the terminal 59 product dimensions 25 Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 110 View Designer 14 wire specifications 32 virtual power supply keyboard 41 PELV 33 numeric keypad 41 SELV 33 VPD file 15 product compatibility and download center 8 product dimensions 25 publications download 9 Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 111 Index wash downs 107 wiring and safety guidelines 21 Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 112 Index Notes: Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 113 User Manual Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022...
  • Page 114 Rockwell Automation maintains current product environmental information on its website at rok.auto/pec. Allen-Bradley, CompactLogix, ControlFLASH, ControlFLASH Plus, ControlLogix, expanding human possibility, FLEX I/O, Kinetix, PanelView, POINT I/O, Rockwell Automation, RSLinx, Stratix, Studio 5000 Logix Designer, and Studio 5000 View Designer are trademarks of Rockwell Automation, Inc.

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