Rockwell Automation Allen-Bradley PanelView 5510 Series User Manual
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Rockwell Automation Allen-Bradley PanelView 5510 Series User Manual

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User Manual
Original Instructions
PanelView 5510 Terminals
Catalog Numbers 2715P-B7CD, 2715P-B7CD-B, 2715P-T7CD, 2715P-T7CD-B, 2715P-T7WD, 2715P-T7WD-B,
2715P-T9WD, 2715P-T9WD-B, 2715P-B10CD, 2715P-B10CD-B, 2715P-T10CD, 2715P-T10CD-B, 2715P-T12WD,
2715P-T12WD-B, 2715P-B15CD, 2715P-B15CD-B, 2715P-T15CD, 2715P-T15CD-B, 2715P-T19CD, 2715P-T19CD-B

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Summary of Contents for Rockwell Automation Allen-Bradley PanelView 5510 Series

  • Page 1 User Manual Original Instructions PanelView 5510 Terminals Catalog Numbers 2715P-B7CD, 2715P-B7CD-B, 2715P-T7CD, 2715P-T7CD-B, 2715P-T7WD, 2715P-T7WD-B, 2715P-T9WD, 2715P-T9WD-B, 2715P-B10CD, 2715P-B10CD-B, 2715P-T10CD, 2715P-T10CD-B, 2715P-T12WD, 2715P-T12WD-B, 2715P-B15CD, 2715P-B15CD-B, 2715P-T15CD, 2715P-T15CD-B, 2715P-T19CD, 2715P-T19CD-B...
  • Page 2 If this equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be impaired. In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the use or application of this equipment.

  • Page 3: Table Of Contents

    Initial Startup..........39 Update the Firmware Before You Use the Terminal ..40 Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 4 Remove the Overlay ........85 Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 5 ............. 105 Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 6 Table of Contents Notes: Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 7: Preface

    Item Description Hardware • Mounting levers for panel installation • Removable DC power terminal block Documents • PanelView 5510 Terminals Product Information, publication 2715P-PC001 • Cutout Templates for PanelView 5510 Terminals, publication 2715P-DS001 Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 8: Request Corresponding Source For Open Source Packages

    You can also obtain complete Corresponding Source by contacting Rockwell Automation via our Contact form on the Rockwell Automation website: http:// www.rockwellautomation.com/global/about-us/contact/contact.page. Please include ‘Open Source’ as part of the request text.

  • Page 9: Additional Resources

    How to install, configure, and maintain linear and device level Application Guide, publication ENET-AP005 ring (DLR) networks that use Rockwell Automation EtherNet/IP devices with embedded switch technology. ControlFLASH Firmware Upgrade Kit User Describes how to use the ControlFLASH™ software to upgrade...
  • Page 10 Preface Notes: Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 11: Overview

    1,000 alarms per controller. If a single Logix controller is supported, then up to 4,000 alarms can be used but only 1,000 of them can be instruction-based. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 12: Hardware Features

    • Keypad models are similar except for the number of function keys to the left (L ) and right (R ) of the display. Larger models have more keys. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 13 Performs specific commands when configured for a screen or any of its graphic elements. For example, L1 can be configured to go to another screen. • 6.5-in. terminal • L1…L6 and R1…R6 • 10.4-in. terminal • L1…L8 and R1…R8 • 15-in. terminal • L1…L10 and R1…R10 Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 14: Touch Gestures

    You can create an application for any PanelView 5510 terminal and reuse that same application across the entire platform. • Logix Designer – you can develop control logic for a CompactLogix or ControlLogix controller and download the logic to the controller. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 15 During runtime, the HMI device runs the downloaded project, exchanges data with the controller, animates displayed data, and responds to operator input. Controller A logic controller such as a ControlLogix or CompactLogix 5370 controller. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 16: Ethernet/Ip Communication

    (1) For the display size/display type combination, 7C designates the 6.5-in. standard display model, and 7W designates the 7-in. wide screen display model. (2) A catalog number with -B at its end (for example, 2715P-T7WD-B) is a terminal without the Allen-Bradley® logo and product identification on the front bezel. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 17: Product Selection

    • (1) Three overlays are shipped with each catalog number. Protective overlays help protect your PanelView terminal touch screen and keys from scratches, dust, fingerprints, and external damage from chemicals or abrasive materials. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 18: Ethernet Cables

    2711C-RCSD USB to SD adapter for SD card (1) To help reduce the chance of corruption when you use SD Cards or USB drives with the terminal, Rockwell Automation recommends that you use only the above SD card catalog numbers.

  • Page 19: Install The Panelview 5510 Terminal

    ATTENTION: Do not use a PanelView™ 5510 terminal for emergency stops or other controls critical to the safety of personnel or equipment. Use separate hard-wired operator interface devices that do not depend on solid-state electronics. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 20: Installation Precautions

    • Industrial Automation Wiring and Grounding Guidelines, publication 1770-4.1, for additional installation requirements. • NEMA 250 and IEC 60529, as applicable, for explanations of the degrees of protection provided by different types of enclosure. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 21: Wiring And Safety Guidelines

    55 °C (131 °F). Adequately ventilate all sun shields to help prevent excess heat rise on the terminal display. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 22 ATTENTION: Failure to follow the recommended installation practices for outdoor use can substantially reduce terminal life and void its warranty. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 23: North American Hazardous Locations

    The terminals have a temperature code of T4 when operating in a 55 °C (131 °F) maximum ambient temperature. Do not install product in environments where atmospheric gases have ignition temperatures less than 135 °C (275 °F). Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 24: Required Circuit Port Parameters For Usb Peripheral Devices

    Nonincendive field wiring must be wired and separated in accordance with 501.10(B)(3) of the National Electrical Code (NEC) ANSI/NFPA 70 or other local codes as applicable. This associated nonincendive field wiring apparatus has not been evaluated for use in combination with another associated nonincendive field wiring apparatus. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 25: Mounting Considerations

    (1) For terminals with a 15-in. or 19-in. display, the ambient temperature around the terminal must be 0…50 °C (32…122 °F) when mounted at an angle of less than 45° or greater than 135°. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 26: Panel Guidelines

    224 (8.82) 335 (13.19) Touch 224 (8.82) 269 (10.59) 12.1-in. Touch 218 (8.58) 312 (12.28) 15-in. Keypad and touch 290 (11.42) 418 (16.46) Touch 290 (11.42) 353 (13.90) 19-in. Touch 383 (15.08) 457 (17.99) Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 27: Product Dimensions

    318 (12.52) 381 (15.00) 19-in. Touch 411 (16.18) 485 (19.09) (1) When mounted in a panel, the front of the bezel extends less than 6.36 mm (0.25 in.) from the front of the panel. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 28: Prepare For Panel Mounting

    After sliding the lever to a specific notch, rotate the lever toward the panel to lock it in position. The flat side of the lever must come into contact with the panel. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 29 You then adjust each lever to its final lock position in the same sequence as shown Figure 5 on page IMPORTANT This process equalizes the pressure of the levers against the panel at a gradual rate that reduces the probability of broken clamps. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 30 The mounting lever orientations that are shown are required to maintain NEMA, UL Type, and IP seals. If you require a NEMA, UL Type, or IP seal, do not use a mounting lever in another orientation than shown. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 31: Mount The Terminal In A Panel

    The mounting levers for PanelView 5510 terminals are black (catalog number 2711P-RMCP). Do not use gray mounting levers; they are not compatible with PanelView 5510 terminals. Flat side Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 32 See Figure 5 on page 30 to get the locking sequence. c. Rotate each lever until its flat side comes in contact with the panel. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 33 ATTENTION: All levers must be in the correct and same locked position to provide an adequate gasket seal between the terminal and the panel. Rockwell Automation assumes no responsibility for water or chemical damage to the terminal or other equipment within the enclosure because of improper installation.

  • Page 34: Remove And Replace The Dc Power Terminal Block

    See Table 5 on page 2. Tighten the two screws that secure the terminal block to the connector. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 35: Connect To Dc Power

    Electromagnetic Compliance (EMC) with the European Union (EU) EMC Directive for CE marking conformance. This connection is required for safety by Underwriters Laboratory (UL). 5. Apply power to the operator terminal. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 36: Connect To A Network

    An electric arc can cause an explosion in hazardous location installations. Before you proceed, make sure that the power is off or the area is nonhazardous. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 37: Device Level Ring Network Topology

    (versus a faulted ring). For more information on DLR network topology, see EtherNet/IP Embedded Switch Technology Application Guide, publication ENET-AP005. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 38: Linear Network Topology

    Computer PanelView 5510 Terminal Using Two-port DLR option ControlLogix Controller with 1756-EN3TR (or EN2TR) Module Kinetix 350 Drive Connected Via a Kinetix 350 Drive Connected Via a 1783-ETAP EtherNet/IP Tap 1783-ETAP EtherNet/IP Tap Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 39: Star Network Topology

    Firmware Before You Use the Terminal on page If you attempt to configure the terminal settings without updating the firmware, the Settings menu shows an update firmware message at the bottom of the screen. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 40: Update The Firmware Before You Use The Terminal

    • To obtain an IP address automatically, see Use DHCP to Assign an IP Address For the Terminal on page • To configure IP settings manually, see Assign a Static IP Address For the Terminal on page Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 41 Begin the update at Get the Terminal Firmware on page You can now download a View Designer application to the terminal. After the application is downloaded, the terminal resets then automatically launches the application. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 42 Chapter 2 Install the PanelView 5510 Terminal Notes: Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 43: Runtime Environment

    • Navigate screens and their graphic elements • View and manage alarms • View and perform operations on a trend chart • Display error information • Configure terminal settings and view diagnostic information Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 44 11system banner above the screen. You can tab to menu items to open the screens of the project. Tap a menu item to display that project in the screen. The navigation menu also provides access to the Settings menu for the terminal. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 45: Entering Data Using Virtual Keyboards

    Caps lock Tap this key to toggle the keyboard between uppercase or lowercase letters. The keyboard remains in the selected state until you tap this key again. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 46 Tap the backspace button to delete one number to the left at a time. Tap the positive-negative value button to toggle between a positive or negative – number. Cancel Tap Cancel to cancel the entry. Tap OK to complete the entry. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 47: Log On To The Terminal

    4. Tap OK. 5. Tap the Password field. The virtual keyboard opens. 6. To enter your password with no spaces, tap the keys. Passwords are case-sensitive. 7. Tap OK. 8. Tap Log On. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 48: Log Off Of The Terminal

    Settings Menu You can access configuration parameters and system-wide information for the terminal from the Navigation menu. To open the Settings menu, follow these steps. 1. Press the navigation button on an application screen. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 49 • View general information for the controller • View diagnostic information for the controller Load from Media • Load an application to the HMI device from removable media • Configure the VNC server and view the connection status Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 50: Configure The Ip Address Of The Terminal

    1. Press the navigation button on the terminal. 2. On the Settings screen, tap Network. 3. Tap the Obtain IP settings automatically using DHCP radio button. 4. To close the window, tap X. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 51: Assign A Static Ip Address For The Terminal

    5. To enter the IP address, use the virtual keyboard. 6. Tap OK to close the virtual keyboard. 7. Repeat steps 4…6 for the Subnet mask and the Gateway address fields. 8. To close the window, tap X. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 52: Configure A Dns Address For The Terminal

    5. To enter the DNS address, use the virtual keyboard. 6. Tap OK to close the virtual keyboard. 7. Repeat steps 4…6 for the Secondary DNS and the Tertiary DNS fields. 8. To close the window, tap X. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 53: Configure The Ethernet Ports

    • To set the speed and duplex options, tap the Auto negotiate check box to remove the check mark from the box. Then tap the speed and duplex options for your network. 5. To close the window, tap X. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 54: View The Network Diagnostics

    To view the Network Diagnostics screen, follow these steps. 1. Press the navigation button on the terminal. 2. On the Settings screen, tap Network. 3. Tap the network diagnostic icon. 4. Tap X to close the window. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 55: Export A Data Log

    Safely Remove SD Card. b. Verify that the Data Logger status changes from Stopped to Remove SD card. c. You can safely remove the SD card. 8. To close the window, tap X. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 56: Adjust The Brightness Of The Display

    2. On the Settings screen, tap Display. 3. Tap the Brightness field. The virtual numeric keypad opens. 4. Enter the value for the brightness in increments from 1…100%. 5. Tap OK. 6. To close the window, tap X. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 57: Configure The Display Screen Saver

    6. Tap OK. 7. Tap the Brightness (%) field. The virtual numeric keyboard opens. 8. Enter the value for the brightness in increments from 1…100%. 9. Tap OK. 10. To close the window, tap X. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 58: Calibrate The Touch Screen

    Touch inside the target areas before the progress indicator completes a circle. 5. Continue to press and hold the centers of all remaining targets as they appear. All processed targets are replaced with white targets. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 59 A red circle with an indicates a failed calibration. If the calibration fails, the process automatically repeats. Continue the calibration until the calibration is successful. The calibration is retained after a reset or power cycle. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 60: Disable Downloads To The Terminal

    4. To close the window, tap X. While this setting is unchecked, you cannot download another application to the terminal or update the terminal firmware. Attempts to download an application from the View Designer application results in an error. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 61: Change The Hmi Device Name

    • You can enter up to 15 characters including letters, numbers, and hyphens. • The first character of the terminal name must be an upper or lowercase letter. 5. Tap OK. 6. To close the window, tap X. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 62: View The Firmware Revision

    To view the firmware revision, follow these steps. 1. Press the navigation button on the terminal. 2. On the Settings screen, tap HMI Device. View the firmware revision under Product Information. 3. To close the window, tap X. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 63: Display Terminal Diagnostics

    The total nonvolatile memory that is in use. Memory free (Flash) The total nonvolatile memory that is remaining. Battery state • Normal • Low • Depleted 4. To close the window, tap X. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 64: Enable The Vnc Server

    • Enabled with full-control access: You can view content and interact with the HMI device A warning displays with full-control access that the full-control connection is unprotected. 4. To close the window, tap X. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 65: Load An Application From Removable Media

    HMI device; the current HMI to controller path appears • Load path defined in the runtime application file: Use the controller path configured in the runtime application on the removable media Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 66: Reboot The Terminal

    4. To reboot the terminal, tap Yes. If you tap Yes to reboot the terminal, it restarts and displays the project that is downloaded to the terminal. To cancel, tap No, and then tap X to close the window. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 67: Change The Date And Time

    Or tab to the list and use the arrows keys on the physical keypad of the terminal. b. Tap the time zone for the terminal. The time on the terminal is adjusted to match the selected time zone. 5. To close the window, tap X. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 68: View General Information For The Configured Controller

    The major and minor revision numbers for the firmware in the controller. The firmware revision numbers do not appear if the controller is disconnected from the network. 3. To close the window, tap X. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 69: Alarm Indicator

    Alarm Detail Pane Descriptions Filter the Alarms Alarm Indicator The Unacked icon in the system banner displays the number of unacknowledged alarms for the system. to open the alarm summary and view the system alarms. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 70: Alarm Help Menu

    Disable Stops the alarm condition from being evaluated. In effect, turns off the selected alarm. You can only disable an entire alarm. You cannot disable an individual alarm condition. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 71 Unshelves the selected alarm in the alarm manager table, which allows notification of new state changes to alarms. From the condition list in the details pane of the alarm manager table, unshelve individual alarm conditions. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 72: View The Alarm Summary

    Alarm Help Menu on page 70 for a description of the keys. 4. To return to the navigation menu, tap the navigation button on the terminal. 5. To return to the application screens, tap an application icon. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 73: Manage The Alarms

    Alarm Help Menu on page 70 for a description of the keys. 5. To return to the navigation menu, tap the navigation button on the terminal. 6. To return to the application screens, tap an application icon. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 74: Alarm Detail-Pane Descriptions

    • Discrete conditions include: TRIP and TRIP_L Current Value The current tag input value that results in the alarm state. Disable Time The time the selected alarm was disabled. Enable Time The time the selected alarm was enabled. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 75 The time the selected alarm was unshelved. If the alarm is shelved, this time is the time that the alarm is unshelved automatically when the shelve duration expires. Unsuppress Time The time the selected alarm was unsuppressed. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 76: Filter The Alarms

    1. Tap the filter pull-down arrow. 2. Tap the up or down arrows on the scroll bar to scroll through the filter choices 3. Tap the alarm filter that you want to use. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 77 Monitor and Manage Control System Alarms Chapter 4 The selected filter displays in the filter pull-down menu. To change the filter, tap the filter pull-down menu and select another filter. To turn off the filter, tap No Filter. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 78 Chapter 4 Monitor and Manage Control System Alarms Notes: Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 79 SHOCK HAZARD: Disconnect all power to the terminal before you remove components. Failure to disconnect power can result in severe electrical shock to an individual or damage to the terminal. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 80: Connect To Usb Ports

    USB Connector Signal Description Host (type A) Data - Device (type B) Data + IMPORTANT: This port is not functional. Ground The port is expected to be available in a future software release. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 81: Usb Cables

    Insert an SD Card Only use a SD™ or SDHC™ card to load troubleshooting profiles and to save troubleshooting logs. For a list of cards recommended by Rockwell Automation, Table 6 on page 18. The SD cards are hot-swappable; they can be inserted and removed while the terminal is powered on and in use.

  • Page 82: Replace The Battery

    Perchlorate material – special handling apply. See www.dtsc.ca.gov/ hazardouswaste/perchlorate. This perchlorate warning only applies to primary Lithium Manganese Dioxide (LiMnO ) cells or batteries, and products containing these cells or batteries, sold or distributed in California, USA. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 83 4. Locate the coin-cell battery on the circuit board. 5. Remove the battery by lifting on the side of the battery. 6. Insert the new battery so the positive (+) polarity faces up. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 84: Install A Protective Overlay

    Before installing the overlay, clean the touch screen and keys, if present, by using a lint-free cloth and a mild glass cleaner. Remove all fingerprints, grease, or dust. Marks that are not removed get trapped underneath the overlay. Grease also affects the adhesion of the overlay. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 85: Clean The Overlay

    Remove the Overlay Remove the overlay if it is damaged or needs replacement. Lift a corner and slowly pull off the overlay. Use isopropyl alcohol to remove any residual adhesive. Do not reuse the overlay. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 86: Rockwell Automation Publication 2715P-Um001C-En-P - March

    Chapter 5 Install and Replace Components Notes: Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 87: Before You Begin

    ControlFLASH™ software is used to update firmware in the PanelView™ 5510 terminal on the network. The update performs these actions: • Installs updated binary files • Preserves configuration data, such as Ethernet settings, display brightness, time and date, and touch screen settings Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 88: Get The Terminal Firmware

    Know the catalog number of the PanelView 5510 terminal you want to update Know the RSLinx network path to the targeted PanelView 5510 terminal Get the Terminal Firmware Access the Rockwell Automation Product Compatibility and Downloads Center (PCDC), at https://compatibility.rockwellautomation.com/Pages/home.aspx. On the home page, click Available Versions.

  • Page 89: Update The Firmware By Using Controlflash Software

    2. Make sure that you know the required information in the Welcome dialog box, then click Next. 3. Select the catalog number of the PanelView 5510 terminal that you want to update and click Next. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 90 4. Browse to and select the device to update on the EtherNet/IP™ network and click OK. 5. Select the firmware revision to install and click Next. 6. Read the Danger information in the Summary dialog, then click Finish. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 91: Verify The Firmware Update

    ControlFlash firmware update Kit User Manual, publication 1756-UM105 for troubleshooting information. 9. Close the ControlFLASH software. Verify the Firmware Update View General Information for the Configured Controller on page 66 to view the current firmware revision for the terminal. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 92 Chapter 6 Update Firmware Notes: Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 93: Troubleshooting

    Terminal Restarts Intermittently Touch Screen Issues Display Issues Ethernet Issues Cannot Download Application to Terminal Performance Is Slow Resistance to Chemicals Clean the Display Ship the Terminal Restore Factory Defaults Dispose of the Terminal Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 94: Status Indicators

    Recoverable firmware error. Reload the firmware. Blinking Recoverable configuration failure Restore factory defaults. Refer to Restore Factory Defaults on page 103. Fatal hardware error Replace the terminal. Blinking Fatal display hardware error Replace the terminal. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 95: View Diagnostic Information For The Configured Controller

    The number of Class 3 CIP connections to the controller. 4. To close the window, tap X. Rockwell Automation compiles data about your system in a secure, encrypted Troubleshooting Profiles format. This profile is stored on the terminal and can be used to improve usability and assist with troubleshooting.

  • Page 96: Import A Troubleshooting Profile

    4. Tap Import Profile. 5. Tap to select the target USB device or SD card that contains the profile. 6. Tap Save. 7. To close the window, tap OK. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 97: Export A Troubleshooting Log

    8. Tap OK. The file is stored on the terminal and captures data in an encrypted format for use by Rockwell Automation technical support. Export a Troubleshooting Log To export the troubleshooting log to a USB device or SD card, follow these steps.
  • Page 98 Otherwise, the USB drive or SD card can become corrupt. 8. To close the window, tap X. Your technical support contact at Rockwell Automation can provide you with information on where to send the profile. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 99: Terminal Does Not Start Up

    Multiple operations cannot be conducted simultaneously. Doing so results in an unintended operation. • Do not touch multiple input element at one time. • Do not rest a hand or multiple fingers on the display. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 100: Display Issues

    Table 28 - Ethernet Connection Issues Check for Description Status of invalid Ethernet connection • Green indicator is on when a link is established. • Yellow indicator blinks when activity is detected. • Verify network connections. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 101: Cannot Download Application To Terminal

    For more information on chemical resistance of the product, go to http://www.rockwellautomation.com/knowledgebase and search the Knowledgebase for keywords ‘Chemical Resistance PanelView™ Plus’ . IMPORTANT Do not operate the terminal in direct sunlight. Direct exposure to ultraviolet light can discolor the touch screen. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 102: Clean The Display

    ATTENTION: Rockwell Automation is not responsible for damage to a product that is shipped or transported while installed in a panel or enclosure. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 103: Restore Factory Defaults

    Ethernet • DHCP-enabled or static IP address • DHCP-enabled • Speed: 10 Mbps, 100 Mbps, Auto sense • Auto sense link speed • Duplex: Half, full, auto sense • Auto sense duplex mode Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...

  • Page 104: Dispose Of The Terminal

    At the end of its life, collect the terminal separately from any unsorted municipal waste. These terminals contain heavy metals that can contaminate the earth. Therefore, check with local health and sanitation agencies for ways to dispose this equipment safely. Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 105 12 DC power SD card slot 12 bus 35 status indicators 12 connection 35 USB host ports 12 earth ground 35 hazardous location 21 device name 61 HMI keypad 13 DHCP 50 Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 106 Logix Designer Studio 5000 View Designer 7 button 13 keys 13 see also View Designer network diagnostics 54 supervisor nodes 37 nonincendive field wiring 24 numeric keypad 13 virtual 45 Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 107 38 star 39 touch screen wash downs 102 calibration 58 wiring and safety guidelines 21 troubleshooting 93 log, exporting 97 profile, importing 96 cables 81 circuit parameters 24 host ports 24 hubs 80 Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 108 Index Notes: Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 109 Index Notes: Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 110 Index Notes: Rockwell Automation Publication 2715P-UM001C-EN-P - March 2019...
  • Page 112 Rockwell Automation maintains current product environmental information on its website at http://www.rockwellautomation.com/rockwellautomation/about-us/sustainability-ethics/product-environmental-compliance.page. Allen-Bradley, CompactLogix, ControlFLASH, ControlLogix, FLEX I/O, Kinetix, PanelView, POINT I/O, Rockwell Automation, Rockwell Software, RSLinx, Stratix, Studio 5000 Logix Designer, and Studio 5000 View Designer are trademarks of Rockwell Automation, Inc.

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