Blackberry ENTERPRISE SERVER FOR NOVELL GROUPWISE Upgrade Manual page 5

10 Upgrading the BlackBerry Device Software at a central computer.........................................................................
Configure a network drive..........................................................................................................................................................
Save the BlackBerry Device Software installation files to the network drive....................................................................
Create a software configuration for the BlackBerry Device Software................................................................................
Assign the software configuration to a user...........................................................................................................................
Upgrade the BlackBerry Device Software at a central computer........................................................................................
Verify that the BlackBerry Device Software upgrade at a central computer completed successfully...........................
11 Pushing the BlackBerry Device Software and the BlackBerry Desktop Software to users' computers............
Configure a network drive..........................................................................................................................................................
Save the BlackBerry Desktop Software installation files to the network drive.................................................................
Install the BlackBerry Device Software on the network drive..............................................................................................
Synchronizing wireless data automatically.............................................................................................................................
Send the installation files for the BlackBerry Desktop Software and the BlackBerry Device Software to users using
a third-party application............................................................................................................................................................
Verify that the upgrade from BlackBerry Device Software Version 4.0 or later completed successfully.....................
12 Troubleshooting the BlackBerry Device Software upgrade process........................................................................
When users click the link to the application loader tool in the upgrade instructions, the upgrade process does not
start................................................................................................................................................................................................
13 Glossary................................................................................................................................................................................
14 Legal notice..........................................................................................................................................................................
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