Blackberry ENTERPRISE SERVER FOR IBM LOTUS DOMINO Upgrade Manual
For ibm lotus domino
Hide thumbs
Also See for ENTERPRISE SERVER FOR IBM LOTUS DOMINO:
- Installation manual (57 pages) ,
- Administration manual (179 pages)
Related Manuals for Blackberry ENTERPRISE SERVER FOR IBM LOTUS DOMINO
Summary of Contents for Blackberry ENTERPRISE SERVER FOR IBM LOTUS DOMINO
- Page 1 BlackBerry Enterprise Server for IBM Lotus Domino Version: 4.1 | Service Pack: 6 Upgrade Guide...
- Page 2 SWD-427926-1105015340-001...
-
Page 3: Table Of Contents
Back up the BlackBerry Enterprise Server log files........................Consolidate user license keys................................ Testing the transfer of user information during the upgrade process..................Create a preview BlackBerry Configuration Database....................... Test the transfer of user information to the preview BlackBerry Configuration Database........... Configure wireless data synchronization for BlackBerry devices.................... - Page 4 Managing a mixed-version environment............................. Upgrade the BlackBerry Enterprise Server Version 4.0 SP3 in phases..................Upgrade BlackBerry Enterprise Server Version 4.0 and earlier versions in phases and create a new BlackBerry Configuration Database................................. Upgrading BlackBerry Enterprise Server Version 4.0 and earlier versions in phases............
- Page 5 Upgrade BlackBerry Enterprise Server Version 4.0 and earlier versions in phases and upgrade the existing BlackBerry Configuration Database............................. Upgrade BlackBerry Enterprise Server Version 2.2 in phases....................9 Troubleshooting the BlackBerry Enterprise Server upgrade process.................. A third-party tool did not install successfully and the BlackBerry Enterprise Server setup application closed....
- Page 6 Install the BlackBerry Device Software on the network drive....................Synchronizing wireless data automatically..........................Send the installation files for the BlackBerry Desktop Software and the BlackBerry Device Software to users using a third-party application................................... Confirming that the BlackBerry Device Software upgrade process completed successfully..........
-
Page 7: Choosing A Blackberry Enterprise Server Upgrade Option
BlackBerry devices lasts as long as it takes the upgrade process to complete. If you are upgrading from BlackBerry Enterprise Server Version 2.2 or Version 4.0 SP3 or later, use this upgrade process. When you use the in-place upgrade process, the following events occur: •... -
Page 8: Upgrading The Blackberry Enterprise Server Software In Phases
Enterprise Server until you start the new one. This upgrade process uses the same SRP credentials on both the old and the new BlackBerry Enterprise Server instances. When you use the cutover process, the following events occur: •... -
Page 9: Verify The Blackberry Enterprise Server Version From Which You Are Upgrading
Upgrade Guide Verify the BlackBerry Enterprise Server version from which you are upgrading • BlackBerry devices that are running BlackBerry® Device Software Version 4.0 or later receive new service books, and wireless data synchronization occurs • all BlackBerry devices receive new IT policies •... -
Page 10: System Requirements
• read/write permissions • SERVERKEYFILENAME value set to the server.id name messaging server application Any of the following applications installed on the computer that hosts the BlackBerry Enterprise Server: • IBM Lotus Domino version 5.0.12 or later • IBM Lotus Domino version 6.0.1 Critical Fixpack 2 or later with a primary... - Page 11 A messaging server application with the following permissions: application • membership in the LocalDomainServers group • manager-level access to the mail files for BlackBerry device user accounts email application Any of the following email applications for your organization's users: • IBM® Lotus Notes® version 5.0.12 or later •...
- Page 12 A firewall or proxy firewall with the following conditions: • support for the BlackBerry Enterprise Server to initiate an outgoing, two-way TCP/IP connection to an external server on port 3101 • support for the resolution of Internet addresses using DNS •...
-
Page 13: System Requirements: Blackberry Attachment Service
Upgrade Guide System requirements: BlackBerry Attachment Service System requirements: BlackBerry Attachment Service The following system requirements apply when installing the BlackBerry® Attachment Service on a computer separate from the BlackBerry® Enterprise Server. Item Requirement operating system Any of the following operating systems: •... - Page 14 MDAC version 2.8 SP2 (version 2000.86.1830.00) printer and file sharing To support BlackBerry device implementation, printer and file sharing turned on USB hub To support BlackBerry device implementation that uses a hub, a USB driver that supports USB 1.1-compliant hubs...
-
Page 15: System Requirements: Blackberry Mds Connection Service
Upgrade Guide System requirements: BlackBerry MDS Connection Service System requirements: BlackBerry MDS Connection Service The following system requirements apply when installing the BlackBerry® MDS Connection Service on a computer separate from the BlackBerry® Enterprise Server. Item Requirement operating system Any of the following operating systems: •... -
Page 16: System Requirements For Optional Environments And Features
Common subcomponent must be selected. Windows Messenger with TLS The BlackBerry Collaboration Service supports Windows Messenger with TLS if one of the following certificates is installed on the computer that hosts the BlackBerry Collaboration Service: •... - Page 17 Description IBM® Lotus® Sametime® The BlackBerry Collaboration Service supports IBM Lotus Sametime when you add the IP address of the computer that hosts the BlackBerry Collaboration Service to the CommunityConnectivity document on the IBM Lotus Sametime server. Novell® GroupWise® Messenger...
- Page 18 For more information, visit www.blackberry.com/support to read article KB15161. searching for free and busy times in The BlackBerry Enterprise Server supports searching for free and busy times in the calendar calendar when you install the Calendar Connector service (ncalconn.exe) on the computer.
-
Page 19: Unsupported Environments
Unsupported environments Unsupported environments Item Description The BlackBerry® Enterprise Server and its components, with the exception of the BlackBerry Router, do not support installation in a DMZ. email application The BlackBerry Enterprise Server and its components do not support the installation of email applications on the same computer. -
Page 20: Preparing To Upgrade From Blackberry Enterprise Server Version 4.0
Back up the BlackBerry Configuration Database Back up the BlackBerry® Configuration Database so that you can restore it if the upgrade process does not complete successfully. If your database environment is Microsoft® SQL Server®, use the backup and restore tools that Microsoft Corporation provides. -
Page 21: Blackberry Configuration Database Backup Tool Parameters
The default is sa. [-P] <password> This parameter specifies the password for database authentication. [-p] <percentage> This parameter specifies the interval, in percentages, that you want the BlackBerry Configuration Database Backup Tool to report progress at. The default is 10. [-?] This parameter specifies information about the tool. -
Page 22: Preparing To Upgrade From Blackberry Enterprise Server Version 2.2
Document your current IT policy settings The default wireless IT policy in BlackBerry® Enterprise Server Version 4.0 or later replaces the serial IT policies in BlackBerry Enterprise Server Version 2.2. You must re-create the IT policies after the upgrade process completes. -
Page 23: Back Up Ibm Lotus Domino Server Information
Copy the log files to a backup location. Consolidate user license keys Before you upgrade multiple BlackBerry® Enterprise Server instances, you must consolidate all of the user license keys on the first BlackBerry Enterprise Server that you want to upgrade. -
Page 24: Testing The Transfer Of User Information During The Upgrade Process
Perform this task to ensure that the upgrade of the BlackBerry® Configuration Database will complete successfully. Copy the installation media for the new version of BlackBerry® Enterprise Server software to the database server that will host the preview BlackBerry Configuration Database. -
Page 25: Test The Transfer Of User Information To The Preview Blackberry Configuration Database
After you create the preview BlackBerry® Configuration Database, you can test the transfer of user information to estimate how long it might take to move user accounts to a new BlackBerry® Enterprise Server when you upgrade the BlackBerry Enterprise Server software. -
Page 26: Configure Wireless Data Synchronization For Blackberry Devices
BlackBerry devices that can synchronize data over the wireless network. If you do not perform the following task for BlackBerry devices that can synchronize data over the wireless network, the BlackBerry Enterprise Server cannot update the service books automatically after the upgrade process completes, and the BlackBerry devices cannot send or receive email messages. -
Page 27: Setting Up The Database Connection
Microsoft® Windows® authentication, the Microsoft Windows account that you use must have permissions on the database server. The type of permissions depends on the BlackBerry Enterprise Server setup option that you choose, and on whether you create the BlackBerry Configuration Database on the same computer as the BlackBerry Enterprise Server or on another database server. -
Page 28: Assign Ibm Db2 Udb Permissions To A Local System Account
Configure the local system account for Microsoft Windows authentication Perform this task if you want to use a local system account to access the BlackBerry® Enterprise Server, install the BlackBerry Configuration Database on a separate computer, and use Microsoft® Windows® authentication to connect to the BlackBerry Configuration Database. -
Page 29: Configuring The Local System Account For Database Authentication
Configure the local system account for database authentication by changing the ODBC data source This task applies to IBM® DB2® UDB environments only. On the computer on which you plan to install the BlackBerry® Enterprise Server, click Start > All Programs > Administrative Tools > Data Sources (ODBC). -
Page 30: Configure Authentication To The Blackberry Configuration Database In An Ibm Db2 Udb Environment
Upgrade Guide Configure authentication to the BlackBerry Configuration Database in an IBM DB2 UDB environment Create the following Microsoft Windows groups: • rim_db_admin_audit_enterprise • rim_db_admin_audit_handheld • rim_db_admin_audit_jr_helpdesk • rim_db_admin_audit_sr_helpdesk • rim_db_admin_enterprise • rim_db_admin_handheld • rim_db_admin_jr_helpdesk • rim_db_admin_sr_helpdesk Configure authentication to the BlackBerry Configuration Database in an IBM DB2 UDB environment On your database server, in the IBM®... -
Page 31: Upgrading The Blackberry Enterprise Server Software By Overwriting The Existing Version
BlackBerry devices lasts as long as it takes the upgrade process to complete. If you are upgrading from BlackBerry Enterprise Server Version 2.2 or Version 4.0 SP3 or later, use this upgrade process. When you use the in-place upgrade process, the following events occur: •... -
Page 32: Upgrade The Blackberry Enterprise Server Software
Upgrade the BlackBerry Enterprise Server software The upgrade process includes a restart of the computer. Before you begin: If you are running BlackBerry® Enterprise Server Version 2.1, upgrade to Version 2.2 SP3a before upgrading to the new version of the BlackBerry Enterprise Server. -
Page 33: Improve The Startup Performance Of The Blackberry Enterprise Server
Improve the startup performance of the BlackBerry Enterprise Server After an upgrade, the BlackBerry® Enterprise Server might send new service books to every BlackBerry device. If it sends all the new service books at the same time, the BlackBerry Enterprise Server startup time might be affected. You can improve the startup performance of the BlackBerry Enterprise Server by configuring how many service books the BlackBerry Enterprise Server sends each hour. -
Page 34: Upgrading The Blackberry Enterprise Server By Using A New Computer
Upgrading the BlackBerry Enterprise Server by using a new computer The cutover upgrade process installs the BlackBerry® Enterprise Server on a new computer and moves user accounts and server information from the old BlackBerry Enterprise Server to the new one. -
Page 35: Install And Configure Blackberry Enterprise Server Version 2.2 On The New Computer
Install and configure BlackBerry Enterprise Server Version 2.2 on the new computer Before you can upgrade to the new version of the BlackBerry® Enterprise Server, you need to install and configure BlackBerry Enterprise Server Version 2.2 on the new computer. -
Page 36: Move User Accounts To The New Blackberry Enterprise Server
When prompted to move user accounts, click No. 10. Before you complete the setup application, clear the Start Service(s) option. After you finish: Inform users of the new IBM Lotus Domino server name so that they can update the settings in their BlackBerry® Desktop Manager. -
Page 37: Nbesmigration Tool Parameters
Prevent the old BlackBerry Enterprise Server from connecting to the BlackBerry Infrastructure If you try to connect two BlackBerry® Enterprise Server instances to the BlackBerry® Infrastructure using the same SRP credentials, the BlackBerry Infrastructure deactivates the credentials and wireless traffic cannot occur. -
Page 38: Improve The Startup Performance Of The Blackberry Enterprise Server
Improve the startup performance of the BlackBerry Enterprise Server After an upgrade, the BlackBerry® Enterprise Server might send new service books to every BlackBerry device. If it sends all the new service books at the same time, the BlackBerry Enterprise Server startup time might be affected. You can improve the startup performance of the BlackBerry Enterprise Server by configuring how many service books the BlackBerry Enterprise Server sends each hour. -
Page 39: Upgrading The Blackberry Enterprise Server Software In Phases
BlackBerry Messaging Agent copies user state databases to the new BlackBerry Enterprise Server Managing a mixed-version environment After you upgrade the BlackBerry® Configuration Database to Version 4.1 or later, you must use BlackBerry Manager Version 4.1 to administer all BlackBerry® Enterprise Server instances that use the BlackBerry Configuration Database. -
Page 40: Upgrade The Blackberry Enterprise Server Version 4.0 Sp3 In Phases
The administrative tools that you use to manage a mixed-version environment depend on the versions of the BlackBerry Enterprise Server that you continue to use. In a mixed-version environment, the BlackBerry Manager version must not be later than the BlackBerry Configuration Database version. -
Page 41: Upgrading Blackberry Enterprise Server Version 4.0 And Earlier Versions In Phases
Replacing the existing BlackBerry® Configuration Database results in more administrative tasks; however, you might choose to do this as part of a change to your overall BlackBerry® Enterprise Server environment (for example, a change in hardware). For more information about installing the BlackBerry Enterprise Server, see the BlackBerry Enterprise Server Installation Guide. -
Page 42: Blackberry Configuration Database
Guide. For more information about moving users, see the BlackBerry Enterprise Server System Administration Guide. Install the new version of the BlackBerry Enterprise Server software on a new computer. The setup application prompts you to specify a BlackBerry Configuration Database. You must specify the existing BlackBerry Configuration Database. -
Page 43: Troubleshooting The Blackberry Enterprise Server Upgrade Process
The registry keys that identify your BlackBerry® Configuration Database must exist in the Microsoft® Windows® Registry. On the computer on which you plan to upgrade the BlackBerry® Enterprise Server, open the Registry Editor. In the left pane, navigate to HKEY_LOCAL_MACHINE\Research In Motion\BlackBerry Enterprise Server\Database. -
Page 44: You Cannot Resolve Errors That Occur When You Move Users
Microsoft .NET Framework version 1.1 When the BlackBerry® Enterprise Server setup application installs Microsoft® .NET Framework version 1.1 SP1 on a computer that hosts a previously installed version of Microsoft .NET Framework version 1.1, it prompts you for access to the installation media for Microsoft .NET Framework version 1.1. -
Page 45: Restore A Blackberry Configuration Database
Restore a BlackBerry Configuration Database Restore a BlackBerry Configuration Database If you created a copy of the BlackBerry® Configuration Database using the CreateDB tool, you can restore the copy. In the Microsoft® Windows® Services, stop the BlackBerry® Enterprise Server services. -
Page 46: Upgrading The Blackberry Device Software
Upgrading the BlackBerry Device Software at a central computer If you want to upgrade the BlackBerry® Device Software for users, or if you want users to upgrade their BlackBerry devices at a central computer, you can upgrade the BlackBerry Device Software at the central computer. -
Page 47: Pushing The Blackberry Device Software And The Blackberry Desktop Software To Users' Computers
Software to users' computers You can use third-party applications to create a single upgrade file that contains the BlackBerry® Desktop Software and the BlackBerry® Device Software, and send the upgrade file to the computers of your BlackBerry device users. The application loader tool on the computers upgrades the BlackBerry Device Software on the BlackBerry device. -
Page 48: Permitting Users To Upgrade The Blackberry Device Software At Their Computers
Permitting users to upgrade the BlackBerry Device Software at their computers If you want users to upgrade the BlackBerry® Device Software at their computers, you can install the BlackBerry Device Software and the application loader tool on a network drive. -
Page 49: Verify The Version Of The Application Loader Tool
Send the BlackBerry Device Manager installation file to users' computers You can send the BlackBerry® Device Manager to users so that they can perform actions such as charging their BlackBerry devices, synchronizing organizer items through the BlackBerry Router, and upgrading the BlackBerry® Device Software at their computers. -
Page 50: Send The Blackberry Desktop Software Installation File To Users' Computers
• instructions to double-click blackberry device manager v4.1.msi Send the BlackBerry Desktop Software installation file to users' computers You can send users the BlackBerry® Desktop Software so that they can synchronize organizer data items and manage message forwarding at their computers. -
Page 51: Confirming That The Blackberry Device Software Upgrade Process Completed Successfully
When you upgrade the BlackBerry Device Software, the version of the BlackBerry Device Software on the BlackBerry device does not update immediately in the BlackBerry Manager. You might have to wait for a short period of time while the BlackBerry Configuration Database synchronizes the version of the BlackBerry Device Software that displays in the BlackBerry Manager with the version of the BlackBerry Device Software that is installed on the BlackBerry device. -
Page 52: Upgrading The Blackberry Device Software At A Central Computer
Upgrading the BlackBerry Device Software at a central computer If you want to upgrade the BlackBerry® Device Software for users, or if you want users to upgrade their BlackBerry devices at a central computer, you can upgrade the BlackBerry Device Software at the central computer. -
Page 53: Create A Software Configuration For The Blackberry Device Software
In the Device Software Location field, click the Change button. Navigate to the network location where you installed the BlackBerry® Device Software. In the Application Name list, select the check box for the BlackBerry device series that you want to upgrade the BlackBerry Device Software for. -
Page 54: Verify That The Blackberry Device Software Upgrade At A Central Computer Completed Successfully
When you upgrade the BlackBerry Device Software, the version of the BlackBerry Device Software on the BlackBerry device does not update immediately in the BlackBerry Manager. You might have to wait for a short period of time while the BlackBerry Configuration Database synchronizes the version of the BlackBerry Device Software that displays in the BlackBerry Manager with the version of the BlackBerry Device Software that is installed on the BlackBerry device. -
Page 55: Configure A Network Drive
BlackBerry Desktop Software to users' computers You can use third-party applications to create a single upgrade file that contains the BlackBerry® Desktop Software and the BlackBerry® Device Software, and send the upgrade file to the computers of your BlackBerry device users. The application loader tool on the computers upgrades the BlackBerry Device Software on the BlackBerry device. -
Page 56: Install The Blackberry Device Software On The Network Drive
Install the BlackBerry Device Software on the network drive If you want to automate the BlackBerry® Device Software upgrade process and the provisioning process, you can install the application loader tool. The application loader tool installs as a component of both BlackBerry Device Software Version 4.1 and BlackBerry®... -
Page 57: Verify That The Upgrade From Blackberry Device Software Version 4.0 Or Later Completed Successfully
Confirming that the BlackBerry Device Software upgrade process completed successfully After you finish: If you want to make sure that users upgrade the BlackBerry Device Software, set the Force Load Count IT policy rule and the Force Load Message IT policy rule. For more information, see the BlackBerry Enterprise Server Policy Reference Guide. -
Page 58: Troubleshooting The Blackberry Device Software Upgrade Process
The application loader might not be shared. Possible solution Connect a BlackBerry® device to a computer on which the BlackBerry Manager is installed. At the command prompt, type \\<shared network drive>\Research In Motion\Apploader\loader.exe If the application loader tool starts, the tool is shared successfully. -
Page 59: Glossary
BlackBerry® Mobile Data System BlackBerry Mobile Data Service After you upgrade to BlackBerry® Enterprise Server Version 4.1 or later, the BlackBerry® Mobile Data Service name changes to the BlackBerry MDS Connection Service. A client access license (CAL) limits how many users you can add to the BlackBerry® Enterprise Server. - Page 60 Upgrade Guide Glossary A messaging server sends and processes messages and provides collaboration services, such as updating and communicating calendar and address book information. MSDE Microsoft® SQL Server® Desktop Engine MSMQ Microsoft® Message Queuing MTLS Mutual Transport Layer Security ODBC Open Database Connectivity S/MIME Secure Multipurpose Internet Mail Extensions...
-
Page 61: Legal Notice
Legal notice Legal notice ©2008 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™ and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. - Page 62 Some airtime service providers might not offer Internet browsing functionality with a subscription to the BlackBerry® Internet Service. Check with your service provider for availability, roaming arrangements, service plans and features. Installation or use of Third Party Products and Services with RIM's products and services may require one or more patent, trademark, copyright, or other licenses in order to avoid infringement or violation of third party rights.
- Page 63 Upgrade Guide Legal notice Certain features outlined in this documentation require a minimum version of BlackBerry® Enterprise Server, BlackBerry® Desktop Software, and/or BlackBerry® Device Software. The terms of use of any RIM product or service are set out in a separate license or other agreement with RIM applicable thereto.
Need help?
Do you have a question about the ENTERPRISE SERVER FOR IBM LOTUS DOMINO and is the answer not in the manual?
Questions and answers