Upgrading The Blackberry Device Software; Permitting Users To Upgrade The Blackberry Device Software At Their Computers; Upgrading The Blackberry Device Software At A Central Computer - Blackberry ENTERPRISE SERVER FOR NOVELL GROUPWISE Upgrade Manual

Upgrade Guide

Upgrading the BlackBerry Device Software

If you want to make the new features of the BlackBerry® Enterprise Server available to your users, you can upgrade the
BlackBerry® Device Software when you upgrade the BlackBerry Enterprise Server.
If you want to upgrade the BlackBerry Device Software, you can also choose to upgrade the BlackBerry® Desktop
Software.
For more information about BlackBerry Device Software and BlackBerry Desktop Software, visit
support.

Permitting users to upgrade the BlackBerry Device Software at their computers

If you want users to upgrade the BlackBerry® Device Software at their computers, you can install the BlackBerry Device
Software and the application loader tool on a network drive.
Advantages
• You can automate the process for upgrading the
BlackBerry Device Software so that users do not have
to complete any upgrade tasks for BlackBerry devices
that use a USB connection.
• You can upgrade BlackBerry devices remotely.
This upgrade process only applies if users have one of the following desktop software versions:
• BlackBerry® Desktop Software Version 3.6 or later
• BlackBerry® Handheld Manager Version 3.6 or later
After the upgrade process completes, the application loader tool connects to the messaging server to provision the BlackBerry
devices.

Upgrading the BlackBerry Device Software at a central computer

If you want to upgrade the BlackBerry® Device Software for users, or if you want users to upgrade their BlackBerry devices
at a central computer, you can upgrade the BlackBerry Device Software at the central computer.
Disadvantages
• You cannot manage BlackBerry Device Software
upgrades using software configurations.
• You cannot make users upgrade the BlackBerry Device
Software.
• This upgrade process increases network traffic to the
network drive.
Upgrading the BlackBerry Device Software
www.blackberry.com/
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