Upgrade Guide
Upgrading the BlackBerry Enterprise Server software by
overwriting the existing version
The in-place upgrade process upgrades the BlackBerry® Enterprise Server software by replacing the existing version of the
software.
Advantages
•
You do not require additional computers to perform
this upgrade.
•
When the upgrade process completes, user accounts
are active, and no additional administrative action is
required.
If you are upgrading from BlackBerry Enterprise Server Version 4.0 SP3 or later, use this upgrade process.
When you use the in-place upgrade process, the following events occur:
•
BlackBerry devices that are running BlackBerry® Device Software Version 4.0 or later receive new service books, and
wireless data synchronization occurs.
•
All BlackBerry devices receive new IT policies.
Prerequisites: Upgrading the BlackBerry Enterprise Server software
Item
inactive user accounts
credentials from the BlackBerry
Enterprise Server installation media
installation credentials from your
environment
Upgrading the BlackBerry Enterprise Server software by overwriting the existing version
Disadvantages
•
•
Requirement
Delete inactive user accounts from the BlackBerry® Enterprise Server.
•
CAL key
•
SRP identifier
•
SRP key
•
SRP host
•
computer name and port number of the messaging server
•
trusted application key
You cannot remove the BlackBerry Enterprise Server
and return to the earlier version of the software
automatically.
You must turn off the BlackBerry Enterprise Server
during the upgrade process, so the interruption to
services for BlackBerry devices lasts as long as it takes
the upgrade process to complete.
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