Austroflamm Perry Operating Manual
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Summary of Contents for Austroflamm Perry

  • Page 1 Operating manual Perry www.austroflamm.com...
  • Page 2 Printing, spelling and typographical errors reserved. The information in this document is subject to change without prior notice and should not be construed as a commitment by Austroflamm GmbH. Austroflamm GmbH assumes no responsibility for any errors that may appear in this document.
  • Page 3: Table Of Contents

    Operating manual Perry Contents Contents General information ............................Copyright.............................. Information about the document ...................... Purpose of the manual............................Storing the manual ..........................Structure of the manual........................Representations used.......................... Version control ............................. Abbreviations ............................Safety..................................Importance of the safety instructions ....................
  • Page 4 Contents Operating manual Perry 11.2 Operating modes ..........................33 11.2.1 Pellet operation............................ 33 12 Commissioning ..............................34 12.1 First start-up............................34 12.1.1 Setting time and date.......................... 35 12.1.2 Setting the fuel quality ........................35 12.1.3 Statistics function ..........................35 12.1.4 Timer function (heating times) ......................
  • Page 5 Operating manual Perry Contents 16 Cleaning ................................51 16.1 Cleaning the pellet stove, flue gas paths and flue pipe ..............51 16.2 Stove models with automatic riddling grate ..................51 16.3 Cleaning the exhaust gas pipes......................52 16.4 Cleaning the door window......................... 55 16.5...
  • Page 6: General Information

    Information about the document The information in this document is subject to change without prior notice and should not be con- strued as a commitment by Austroflamm GmbH. Austroflamm GmbH assumes no responsibility for any errors that may appear in this document.
  • Page 7: Purpose Of The Manual

    Use only the recommended fuel! Version control We update our manuals on a continual basis. The current version can be found at our homepage www.austroflamm.com. This manual applies to all Perry pellet stoves with the article number 813101 and newer.
  • Page 8: Abbreviations

    2 | Purpose of the manual Operating manual Perry Abbreviations Abbreviation Meaning Heat Memory System Air distribution module...
  • Page 9: Safety

    Operating manual Perry 3 | Safety Safety In this manual we give you numerous safety instructions for the safe operation of your pellet stove. These instructions are characterized differently as follows, depending on their importance: Importance of the safety instructions NOTICE Particular behaviour and/or activities that are required for safe working.
  • Page 10 3 | Safety Operating manual Perry • Please alert children to these dangers, and keep them away from the pellet stove when it is operat- ing. • Placing non-heat-resistant objects on the stove or in its vicinity is forbidden. • Do not place any items of laundry on the pellet stove to dry. Even laundry racks or the like must be placed at a sufficient distance from the hybrid stove - fire risk! •...
  • Page 11: Special Types Of Danger And Personal Protective Equipment

    Operating manual Perry 3 | Safety • Never use petrol, petroleum-like lamp oils, petroleum, barbecue lighters, ethyl alcohol or similar li- quids to ignite or “reignite” a fire in the pellet stove. All such liquids are to be kept away from the space heater when it is in operation.
  • Page 12: Product Overview

    4 | Product overview Operating manual Perry Product overview Intended use Compliance with the instructions contained here will guarantee the safety of people and the appli- ance, economic operation and a long service life. The pellet stove has been designed based on tech- nical data standards.
  • Page 13: Positioning Of The Nameplate

    The nameplate of your pellet stove is located on the inside of the hopper lid. Fig. 2: Nameplate Energy label -80% Austrof amm Perry -60% -40% -20% ENERGIA · ЕНЕРГИЯ · ΕΝΕΡΓΕΙΑ · ENERGIJA · ENERGY · ENERGIE · ENERGI 2015/1186 Fig. 3: Perry energy efficiency label...
  • Page 14: Technical Data

    5 | Technical data Operating manual Perry Technical data Technical data under Directive (EU) 2015/1185 and del. as per Regulation (EN) 2015/1186 Contact details for the manufacturer or their authorised representative Manufacturer: Austroflamm GmbH Contact: Address: Austroflamm-Platz 1 4631 Krenglbach...
  • Page 15 Operating manual Perry 5 | Technical data Particular precautions for assembly, installation or maintenance Described in the individual sections of the operating manual. Fuel Preferred Other suit- Space heating emis- Space heating emis- ηs fuel able fuel(s) [x%]: sions at nominal heating...
  • Page 16 5 | Technical data Operating manual Perry Properties for exclusive operation with the preferred fuels Specification Symbol Value Unit Specification Symbol Value Unit Heat output Thermal efficiency (fuel efficiency) (based on the NCV) Nominal heat effi- Pnom Thermal efficiency (fuel ef- ηth,nom...
  • Page 17: General Specifications

    Operating manual Perry 5 | Technical data General specifications Dimensions and weight Height [mm] 1121 Width [mm] Depth [mm] Combustion chamber width [mm] Combustion chamber height [mm] Combustion chamber depth [mm] Flue pipe outlet, diameter [mm] Outside air connection diameter [Ø mm]...
  • Page 18: Transport, Handling And Storage

    6 | Transport, handling and storage Operating manual Perry Transport, handling and storage Transportation Every Austroflamm hybrid stove is packed for protection and environmental friendliness. The packaging consists of • the pallet, • crate and • protective film. The packaging consists of untreated local wood or materi- als.
  • Page 19: Storage

    Operating manual Perry 6 | Transport, handling and storage Storage The hybrid stove must be stored in a dry room/warehouse. Protect against dirt, heat and moisture. The following illustrations are attached to the crate and must be observed: • Fragile – always place upright – protect against moisture and store dry.
  • Page 20: Requirements At The Installation Location

    Safety distances to be observed If your floor is made of a combustible material, a non-combustible material must be used as protection in the area in front of the appliance. For more detailed information, please contact an Austroflamm dealer. NOTICE A floor protection plate must be used if your floor is made from a combustible material.
  • Page 21: Requirements At The Room Of Installation

    When connecting the flue pipes to the chimney, national and/or local safety regulations must be com- plied with. Your Austroflamm pellet stove is fitted at the factory with a flue pipe outlet at the rear (see chapter Technical data). When connecting with other pipe diameters the approval of your responsible chimney sweep is required.
  • Page 22: Fuel Material/-Quantity

    8 | Fuel material/-quantity Operating manual Perry Fuel material/-quantity Fuel material Pellets Poor pellet quality will cause significant residues in the pel- let stove when burnt. We therefore urge the use of pellets that have no artificial binding agents. That way only a small unburnt residue is left.
  • Page 23: Installation

    These allow you to move the pellet stove carefully. For proper installation we recommend original flue pipes from our Austroflamm flue pipe range. In the following sections we will give you information on •...
  • Page 24: Procedure

    9 | Installation Operating manual Perry Procedure 9.1.1 Mounting ceramic cladding 1) Open hopper lid. Fig. 7: Opening the hopper 2) Undo screws. Fig. 8: Undoing the screws 3) Detach lid. Fig. 9: Detaching the lid...
  • Page 25 Operating manual Perry 9 | Installation 4) First fit the lower side parts. Fig. 10: fitting the lower side parts 5) Now bring the side part to the pellet stove and use the screws to fasten it on the back of the pellet stove.
  • Page 26 9 | Installation Operating manual Perry 11) Attach upper side parts as marked and fasten with the screws. 12) Repeat the last two steps to mount the other ceramic cladding. Fig. 14: fastening the upper side parts 13) Attach the front upper ceramic cladding and fasten with the screws.
  • Page 27: Mounting Complete Steel Side Cladding

    Operating manual Perry 9 | Installation 15) Reattach and refit lid. Fig. 17: Refitting the lid 9.1.2 Mounting complete steel side cladding 1) Open hopper lid. Fig. 18: Opening the hopper 2) Undo screws. Fig. 19: Undoing the screws...
  • Page 28 9 | Installation Operating manual Perry 3) Detach lid. Fig. 20: Detaching the lid 4) First fit and fasten the lower side parts. Fig. 21: fastening the lower side parts 5) Now bring the side part to the pellet stove and use the screws to fasten it on the back of the pellet stove.
  • Page 29 Operating manual Perry 9 | Installation 7) Open cladding door. 8) Use the screws to mount the front steel cladding on the cladding door. 9) Close cladding door. Fig. 23: mounting front steel cladding 10) Attach steel cladding and mount with the screws.
  • Page 30: Mounting The Keramott

    9 | Installation Operating manual Perry 11) Reattach and refit lid. Fig. 25: Refitting the lid 9.1.3 Mounting the Keramott Numbering in the round brackets = installation sequence (10) 355.1 Fig. 26: Keramott...
  • Page 31: Installation

    Operating manual Perry 10 | Installation Installation Installation should only be carried out by an Austroflamm service engineer or an authorised specialist company. Please observe the regionally applicable safety and construction regulations and contact your master chimney sweep in this regard.
  • Page 32: Operation

    11 | Operation Operating manual Perry Operation 11.1 Requirements for operation External combustion air supply Every combustion requires oxygen. This is drawn from the environment of the heating appliance. In modern buildings the outside covering is very thick. Therefore there is an insufficient flow of fresh combustion air.
  • Page 33: Operating Modes

    • The chimney must provide at least 3-12 Pa draught in order to be able to adequately draw off ex- haust gases even in the event of a power failure. • Austroflamm GmbH accepts no liability or responsibility for the connection of our heating appli- ances to shared exhaust pipes/chimneys – multiple occupancy. For more information consult a chimney sweep and check your national, regional and local building regulations.
  • Page 34: Commissioning

    Commissioning 12.1 First start-up For the initial commissioning of your pellet stove you will be assisted by an authorised Austroflamm service engineer. In the process he will show you the correct operation and the functions of the appli- ance. He will also inform you of options for your stove, e.g. WLAN OPTION, wireless SMARTSPOT for adjusting the desired room temperature.
  • Page 35: Setting Time And Date

    This is set via the display. The settings are made by an Austroflamm service technician. • Fuel quality “1” corresponds to the best possible quality.
  • Page 36: Timer Function (Heating Times)

    12.1.4 Timer function (heating times) This function can be set via the display or via the WLAN module in conjunction with the Austroflamm pellet control APP. A maximum of 6 heating times per week and 3 heating times per day can be set and saved.
  • Page 37: Operation

    13.1 Operation using APP and Smartphone Please refer to the manual for your WLAN module for in- structions on installing and setting up the data connection, or follow the installation instructions for the Austroflamm PelletControl app. Download the required “Austroflamm PelletControl” app here and then start: Fig. 34: Apple iOS QR code...
  • Page 38: Operation Using Ir Remote Control

    13 | Operation Operating manual Perry 13.2 Operation using IR remote control Optionally, your hybrid stove can also be operated with the IR remote control. This makes the following functions avail- able to you: Make sure that there is a line of sight between the remote control and the control panel.
  • Page 39: Operation Using Touch Display

    Operating manual Perry 13 | Operation 13.3 Operation using touch display 13.3.1 Display - room temperature display, various functions You can switch to the relevant setting or function by press- ing the corresponding symbol. The desired target temperature can be set between 5°C and 40 °C by pressing the buttons in 0.2°C incre-...
  • Page 40: Display - Status Display

    13 | Operation Operating manual Perry 13.3.3 Display - status display The stove is started or stopped by pressing the start / stop button for longer than 2 seconds. Fig. 40: Status display 1 Status line 2 Start / stop func-...
  • Page 41: Setting / Editing New Heating Times

    Operating manual Perry 13 | Operation Set heating times can overlap one another. If individual heating times overlap, if different temperatures are specified then the heating time with the higher target temperature is enabled. Example of heating times for a whole week:...
  • Page 42: Adjustments

    14 | Adjustments Operating manual Perry Adjustments 14.1 Display - settings Pressing the “SET” button on the menu list takes you to the “Settings” menu. You can now scroll up and down with the arrow keys. Pressing the desired menu item switches you to that func- tion.
  • Page 43: Menu Item - Time/Date

    Operating manual Perry 14 | Adjustments 14.2 Menu item - time/date Setting the time of day is necessary for the correct heating time, the statistics function and the logging of errors. Set the hour, minutes, weekday, month and year and con- firm the setting with OK.
  • Page 44: Menu Item - Eco-Mode

    Operating manual Perry 14.5 Menu item - eco-mode Activation of ECO mode can be set on the display or via the optional WLAN module using the Austroflamm Pelletcon- trol APP. When ECO mode is activated, the pellet stove switches off...
  • Page 45: Menu Item - Anti-Frost

    Operating manual Perry 14 | Adjustments 14.7 Menu item - anti-frost The anti-frost menu is used to automatically start the stove at a specified temperature. The menu only functions when the timer function is enabled (set in the timer menu).
  • Page 46: Menu Item - Temperature Unit

    14 | Adjustments Operating manual Perry Display clean To ensure that when the display is being cleaned no func- tion is unintentionally started, press “Start”. The display is locked for 30 seconds. Works only when the pellet stove is off.
  • Page 47: Menu Item - Service Due

    The service must be carried out by an authorised Austro- flamm service engineer. Fig. 56: Service due 14.13 Menu item - service menu This menu is reserved for the Austroflamm service engineer. 14.14 Menu item - display lock You have the option to restrict functions on the display (“Child safety”).
  • Page 48: Menu Item - Heating Statistics

    14 | Adjustments Operating manual Perry 14.17 Menu item - Heating statistics Usage data is displayed in the heating statistics. This can be shown for different time periods. Fig. 60: Heating statistics 14.18 Menu item - tips Here you can find important “tips” for the correct operation of your stove and answers to queries for possible problems.
  • Page 49: Maintenance

    Operating manual Perry 15 | Maintenance Maintenance 15.1 Intervals Servicing falls due after a number of hours specific to the appliance has been reached, but at least 1x annually in order to GUARANTEE THE WARRANTY! NOTICE Only carry out maintenance when the pellet stove is cold and currentless.
  • Page 50: Service Due

    Your pellet stove must be regularly maintained. The requirement to be serviced is determined by a built-in operating hours counter. The hours of operation performed can be read off via the engineer display of your Austroflamm service engineer or via the optional WLAN module with the pellet control APP.
  • Page 51: Cleaning

    Operating manual Perry 16 | Cleaning Cleaning 16.1 Cleaning the pellet stove, flue gas paths and flue pipe The pellet stove, the flue gas paths and flue pipes should be annually if not even more often, e.g. • after the chimney has been cleaned, •...
  • Page 52: Cleaning The Exhaust Gas Pipes

    16 | Cleaning Operating manual Perry 16.3 Cleaning the exhaust gas pipes 1) Open hopper lid. Fig. 65: Opening the hopper 2) Undo screws. Fig. 66: Undoing the screws 3) Detach lid. Fig. 67: Detaching the lid...
  • Page 53 Operating manual Perry 16 | Cleaning 4) First remove the sheet metal heat deflector (1) then the cast iron top plate (2). Fig. 68: Removing sheet metal heat deflector and cast iron top plate 5) Clean the coloured cavity with a brush.
  • Page 54 16 | Cleaning Operating manual Perry 6) Open door and clean the firebox with a vacuum cleaner. Fig. 70: Cleaning the firebox 7) Turn lever upwards and take out the ash box. Fig. 71: Turning lever upwards Fig. 72: Taking out the ash box...
  • Page 55: Cleaning The Door Window

    During cleaning and maintenance, the glass must also be cleaned. If it is not regularly cleaned then the soot particles may end up being burned in. This makes regular maintenance all the more important. • We recommend cleaning the glass with our Austroflamm glass cleaner or a commercially available window cleaner.
  • Page 56: Cleaning Surfaces

    16 | Cleaning Operating manual Perry 16.5 Cleaning surfaces • Surfaces can be cleaned with a dry or slightly damp cloth. • Use of alcohol- or solvent-based cleaning products is to be avoided. • Varnished surfaces may only be cleaned with a soft cloth (if necessary damp).
  • Page 57: Help

    Operating manual Perry 17 | Help Help 17.1 List of alarms and errors Alarms are displayed on the control panel in yellow. When an alarm is displayed the pellet stove can continue to be used. Errors are displayed in red. When errors are displayed, the pellet stove is not ready for operation.
  • Page 58 17 | Help Operating manual Perry Warning Description Possible cause Solution code Error code Error - E102 Automatic ignition failed. 1. The automatic Ignition has ATTENTION: Only carry out when Negative pressure too low been manually cancelled. stove is cold! 2.
  • Page 59: Resetting Alarm And Error Messages

    Operating manual Perry 17 | Help Warning Description Possible cause Solution code Error code Error - E114 Ignition phase 2 failed fire- 1. The pellet hopper is empty. ATTENTION: Only carry out when box temperature too low stove is cold! 2.
  • Page 60: Safety Temperature Limiter

    17 | Help Operating manual Perry 17.3 Safety temperature limiter Your pellet stove is fitted on the back with a safety temper- ature limiter (1). This automatically switches off in the event of overheating (temp. ≥ 105 °C). In the event of a switch-off the cause must be determined.
  • Page 61: Electrical Connection

    18 | Electrical connection Electrical connection NOTICE Repairs to your pellet stove must only be carried out by authorised Austroflamm engineers. Your pellet stove is designed for connection to a 230 V / 50 Hz mains. The connection cable is included. The mains socket connection is located on the rear of the appliance and is protected with a T2.5 A glass tube fuse.
  • Page 62: Dismantling

    19 | Dismantling Operating manual Perry Dismantling For correct uninstallation and dismantling of the pellet stove, contact your Austroflamm specialist dealer.
  • Page 63: Accessories

    Have defective parts (accessories, spare parts) replaced by your specialist pellet stove dealer. This guarantees that your pellet stove is and remains safe and functional. Item Article Article no. PERRY 2.0 basic appliance 813101 Cladding, ceramic, complete 813002-xx Cladding, steel, complete...
  • Page 64: Spare Parts

    21 | Spare parts Operating manual Perry Spare parts Spare parts can be ordered through our dealers. For ordering spare parts, it is necessary to provide the type plate picture or data from the type plate of your pellet stove. This guarantees proper spare parts for your specific pellet stove.
  • Page 65: Disposal

    (Ker- amott), ceramic, sensors and baffle plates and dispose of them in the household waste. NOTICE For correct uninstallation and dismantling of the pellet stove, contact your Austroflamm specialist dealer. Electric and electronic components Remove the electric and electronic components from the appliance by dismounting them.
  • Page 66 22 | Disposal Operating manual Perry Handles and decorative elements made of metal If present, disassemble or remove handles and decorative elements made of metal and dispose of as metal scrap. Local disposal options must be observed.
  • Page 67: Warranty And Guarantee

    For the replaceability of the warranty case the start-up log must be received by Austroflamm within one month at the latest of the initial commissioning. In order to make a claim on the warranty, repairs to your pellet stove must only be carried out by a service engineer authorized by Austroflamm.
  • Page 68: Start-Up Log

    24 | Start-up log Operating manual Perry Start-up log Operator / Customer Dealer / Engineer Name Company Street Street Town and postal code Town and postal code Telephone Telephone Email Email Pellet stove Model Control software version Serial number Control panel software version...
  • Page 69: Service Report

    Operating manual Perry 25 | Service Report Service Report Date Technicians Notes Work carried out, replacement parts installed...
  • Page 70 25 | Service Report Operating manual Perry Date Technicians Notes Work carried out, replacement parts installed...
  • Page 71 Notizen / notes / appunti / remarques...
  • Page 72 AUSTROFLAMM GMBH Austroflamm-Platz 1 A- 4631 Krenglbach Tel: +43 (0) 7249 / 46 443 www.austroflamm.com info@austroflamm.com 813101 - 945184...

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