4.
Image Quality Troubleshooting
• If an image quality problem occurs, replace the toner cartridge and drum cartridge with
new ones, and then determine whether the cause of the problem is due to one of the car-
tridges or another part of the main unit.
Symptom
Blank print
Faulty PC drum
Improper laser exposure
Poor developing bias
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Black print
Improper laser exposure
Improper charging
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White spots
Damp paper
Poor image transfer
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Cause
Replace the drum cartridge.
Replace the print head unit.
Replace the master board
(PWB-A).
Replace the controller control
board.
Replace the master board
(PWB-A).
Replace the controller control
board.
Replace the print head.
Replace the controller control
board.
Replace the master board
(PWB-A).
Replace the controller
control board
Change the paper.
Replace the Second image
transfer roller.
Replace the master board
(PWB-A).
Replace the transport image
transfer belt unit.
Replace the controller control
board.
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Remedy