Dvd Drive Problems; Hard Drive Problems; E-Mail, Modem, And Internet Problems - Dell Dimension K0004 Owner's Manual

DVD drive problems

T
E S T T H E D R I V E W I T H A N O T H E R
eliminate the possibility that the original DVD is defective.
E W
N S U R E T H A T I N D O W S R E C O G N I Z E S T H E D R I V E
button and click My Computer. If the DVD drive is not listed, perform a full scan
with your antivirus software to check for and remove viruses. Viruses can
sometimes prevent Windows from recognizing the drive.
C — See the
L E A N T H E D I S C
cleaning your DVDs. To access help files, see page 38.
C
H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S

Hard drive problems

R C D —
U N H E C K I S K
Click the Start button and click My Computer.
1
Right-click the drive letter (local disk) that you want to scan for errors, and
2
then click Properties.
Click the Tools tab.
3
Under Error-checking, click Check Now.
4
Click Start.
5

E-Mail, Modem, and Internet Problems

C
H E C K T H E T E L E P H O N E L I N E C O N N E C T I O N
line is connected to the jack on the modem. (The jack has either a green label or
a connector-shaped icon next to it.) Ensure that you hear a click when you insert
the telephone line connector into the modem.
C
H E C K T H E T E L E P H O N E J A C K
modem and connect it to a telephone. Listen for a dial tone.
DVD — Insert another DVD to
Tell Me How
help file for instructions on
— See page 70.
— Verify that the telephone
— Disconnect the telephone line from the
— Click the Start
HINT: Because of
different regions
worldwide and different
disc formats, not all DVD
titles work in all DVD
drives.
HINT: Connect the
modem to an analog
telephone jack only. The
modem does not operate
while it is connected to a
digital telephone network.
So l vi n g Pro b l em s
41