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Support Services
NEC Solutions America also offers direct technical support through
Support Services. NEC Solutions America Support Services is for U.S.
and Canadian customers only.
Direct assistance is available 24 hours a day, 7 days a week. Call NEC
Solutions America Support Services, toll free, at
(U.S. and Canada only) for system hardware support and to find out
about the extended service programs available for purchase.
Please have your system accessible while calling for technical support
to ensure that NEC Solutions America support personnel can
successfully troubleshoot your system.
For outside the U.S. or Canada, please contact your local NEC office
or dealer for the support and service available in your country.
E-mail to Support Services
NEC Solutions America Support Services offers technical support by
e-mail if you have Internet access. The e-mail address is:
When using the e-mail support service, you should include the word
"Tablet PC" in the subject field for prompt response from the
appropriate technical person.
You should provide as much specific information about your questions
as possible. You will receive a response to your questions, usually
within one business day.
9-4 Getting Service and Support
op.system.support@necsam.com
1-800-632-4525
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