Name
Call Routing Mailbox
Call Screening
Caller ID and Voice Mail
Calling the Automated Attendant
Centrex Transfer
Conversation Record
Dial Action Table
Directory Dialing
Erasing All Messages
Exiting a Mailbox
External Transfer
DSX Feature Handbook
Description
The mailbox associated with an Answer Table that specifies
which dialing options (Dial Action Table) and announce-
ments are available to Automated Attendant callers.
•
See Call Routing Mailbox (page 32) for more.
Call Screening allows a display keyset extension user to
listen to (screen) a voice mail message as it is being left in
their mailbox. Unlike Personal Answering Machine emu-
lation, Call Screening does not require the extension user
to forward their calls immediately to voice mail.
•
See Call Screening (page 33) for more.
A telephone company service that provides a caller's number
and optional name. The telephone system can pass this infor-
mation to IntraMail to enable Caller ID with Return Call.
•
See Caller ID and Voice Mail (page 36) for more.
Automated Attendant callers can use various IntraMail
features and then return to the Automated Attendant for
additional dialing options.
•
See Calling the Automated Attendant (page 37) for
more.
The Automated Attendant to transfer a caller from a Cen-
trex line to an outside number using the features of that
Centrex line.
•
See Centrex Transfer (page 38) for more.
Allows an extension user to record their active call as a mes-
sage in their mailbox. IntraMail will broadcast a beep and a
voice prompt to the callers as Conversation Record begins.
•
See Conversation Record (page 39) for more.
Defines the dialing options for a Call Routing Mailbox
chosen by the active Answer Table, which in turn provides
those dialing options to Automated Attendant callers.
•
See Dial Action Table (page 41) for more.
Directory Dialing allows an Automated Attendant caller to
reach an extension by dialing the first few letters in the
extension user's name.
•
See Directory Dialing (page 42) for more.
Lets the System Administrator delete mailbox messages
system-wide.
•
See Erasing All Messages (page 46) for more.
An extension user can exit their mailbox by dialing a code
or by hanging up.
•
See Exiting a Mailbox (page 47) for more.
An Automated Attendant caller can automatically route to
an outside telephone number.
•
See External Transfer (page 48) for more.
IntraMail Feature Glossary
Automated Attendant
Automated Attendant
Automated Attendant
Automated Attendant
Automated Attendant
Automated Attendant
IntraMail Features ◆ 11
Usage
Voice Mail
System
Voice Mail
Maintenance
Voice Mail