Leaving A Message; Additional Options While Leaving A Message - NEC DSX INTRAMAIL FEATURE Handbook

Leaving a Message

Leaving a Message
Description
Leave a voice message in a mailbox from inside or outside the company.
An extension user or outside caller can leave a voice message in a co-worker's mailbox if that extension is
busy, unanswered, or in Do Not Disturb. Leaving a voice message is a handy and efficient way to communi-
cate with co-workers that avoids post-it notes, message pads, and unnecessary email.

Additional Options While Leaving a Message

The following chart shows the additional dialing options a caller may have while listening to the mailbox
greeting prior to leaving a message. What happens depends on the setting of the Next Call Routing and Dial-
ing Option options.
Next Call
Routing Mailbox
Undefined
1-16 (valid Call
Routing Mailbox)
1-16 (valid Call
Routing Mailbox)
54 ◆ IntraMail Features
Dialing Options While Leaving a Message
Digit
Dialing Option
Dialed
No 0
1-9
#
*
No 0
1-9
#
*
Yes 0
1-9
#
*
Action
Outside Call
Caller hears, "That is an invalid entry," and the
greeting repeats.
IntraMail hangs up.
Caller skips greeting and can immediately start
recording.
Caller follows 0 action
in Next Call Routing
Mailbox.
Caller hears, "That is an invalid entry," and the
greeting repeats.
Caller routes to the
Next Call Routing
Mailbox and hears its
Instruction Menu.
Caller skips greeting and can immediately start
recording.
Caller follows key's
action in Next Call
Routing Mailbox.
Caller routes to the
Next Call Routing
Mailbox and hears its
Instruction Menu.
Caller skips greeting and can immediately start
recording.
DSX Feature Handbook
Intercom Call
Caller hears, "That is
an invalid entry," and
the greeting repeats.
IntraMail hangs up.
Caller hears, "That is
an invalid entry," and
the greeting repeats.
IntraMail hangs up.