BZBGEAR BG-COMMANDER-ULTRA User Manual

4k uhd serial and ip 4-channel production switcher/joystick controller combo with touchscreen and poe

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BG-COMMANDER-ULTRA
4K UHD Serial and IP 4-Channel Production Switcher/Joystick
Controller Combo with Touchscreen and POE
User Manual

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Summary of Contents for BZBGEAR BG-COMMANDER-ULTRA

  • Page 1 BG-COMMANDER-ULTRA 4K UHD Serial and IP 4-Channel Production Switcher/Joystick Controller Combo with Touchscreen and POE User Manual...
  • Page 2 BZBGEAR BG-COMMANDER-ULTRA PRODUCT MANUAL · · Address: 830 National Drive #140, Sacramento, CA 95834, USA Tel: +1(888)499-9906 Email: support@bzbgear.com...
  • Page 3: Table Of Contents

    BZBGEAR BG-COMMANDER-ULTRA PRODUCT MANUAL TABLE OF CONTENTS Statement Safety Precaution Introduction Features Packing List Specifications Operation Controls and Functions Front Board Button Overview Operation Approach OSD Menu Settings Overview PTZ Camera Controller Mode Overview Switcher Mode Overview (Front Board Method)
  • Page 4: Statement

    ● This product does not contain parts that can be maintained or repaired by users. Damage caused by dismantling the product without authorization from BZBGEAR is not covered under the warranty policy. ● Installation and use of this product must strictly comply with local electrical safety standards.
  • Page 5: Introduction

    BZBGEAR BG-COMMANDER-ULTRA PRODUCT MANUAL Introduction The BG-COMMANDER-ULTRA integrates a 4K HDMI switcher with a PTZ joystick controller. Supporting resolutions up to 4K2K@60Hz with both HDR and SDR capabilities, this device ensures superior video quality and color accuracy. It adheres to HDMI 2.0 standards with an 18Gbps bandwidth, offering secure content protection through HDCP 1.4/2.2.
  • Page 6: Packing List

    BZBGEAR BG-COMMANDER-ULTRA PRODUCT MANUAL Packing List ● 1x BG-COMMANDER-ULTRA ● 1x 12V5A DC Adapter ● 1x User Manual · · Address: 830 National Drive #140, Sacramento, CA 95834, USA Tel: +1(888)499-9906 Email: support@bzbgear.com...
  • Page 7: Specifications

    BZBGEAR BG-COMMANDER-ULTRA PRODUCT MANUAL Specifications Technical Specifications HDCP Compliance 1.4/2.2 HDMI Compliance HDMI 2.0 Video Bandwidth Single-link 600MHz [18Gbps] HDMI In/Out Video Up to HDR 4K2K@60 (4:2:0 10bits) / 4K2K@60 (4:4:4 8bits) Support Video Format Support HDMI 2.0 Audio Support...
  • Page 8: Operation Controls And Functions

    BZBGEAR BG-COMMANDER-ULTRA PRODUCT MANUAL Operation Controls and Functions Rear Panel 1. Micro SDXC card Slot 2. USB-C Output Port 3. USB Port (Firmware Upgrade Port) 4. AUX Input 5. HDMI Input 1-4 6. HDMI Output 1-4 7. XLR-L Input 8. XLR-R Input 9.
  • Page 9 BZBGEAR BG-COMMANDER-ULTRA PRODUCT MANUAL Front Panel 1. LCD Display: for PGM output image 2. Knobs: for PTZ speed adjustment, IRIS on/off, focus adjustment, and R/B GAIN white balance adjustment 3. LCD Display: for camera controller OSD menu 4. Buttons: zoom tele/wide to control the camera’s optical zoom 5.
  • Page 10: Front Board Button Overview

    BZBGEAR BG-COMMANDER-ULTRA PRODUCT MANUAL Front Board Button Overview Button “Search” Overview 1. Press the “Search” button to search for IP cameras. 2. The keyboard screen will display "Searching." Please wait. 3. Once the search is complete, the discovered VISCA Over IP cameras will be displayed.
  • Page 11 BZBGEAR BG-COMMANDER-ULTRA PRODUCT MANUAL Keyboard Hotkey CAM 1–7 1. Press hotkeys 1–7 to select the camera to be controlled. Keyboard HOME 1. Press the “HOME” key to return the camera to its default position. (Works with VISCA, VISCA Over IP, and VISCA TCP protocols) Keyboard Auto Focus 1.
  • Page 12 BZBGEAR BG-COMMANDER-ULTRA PRODUCT MANUAL 2. CALL Button: 1. Press the “CALL” button, then press a number key (0–9) to move the camera to the preset position. 3. CLEAR Button: 1. Press the “CLEAR” button, then press a number key (0–9) to delete a preset position.
  • Page 13: Operation Approach

    BZBGEAR BG-COMMANDER-ULTRA PRODUCT MANUAL Operation Approach Mode Selection Move the joystick up or down, or press the number button '2' for up or '8' for down to select the "PTZ Camera Controller" or "4 Channel Switcher Mode." Press the 'Enter' button to enter the selected mode.
  • Page 14: Switcher Mode Overview (Front Board Method)

    BZBGEAR BG-COMMANDER-ULTRA PRODUCT MANUAL Switcher Mode Overview (Front Board Method) ● PGM CH 1-4: Set the input 1-4 video as PGM ● PVW CH 1-4: Set the input 1-4 video as PVW ● WFM CAM 1-4: Analysis of the input 1-4 video by WFM ●...
  • Page 15: Troubleshooting

    BZBGEAR BG-COMMANDER-ULTRA PRODUCT MANUAL Troubleshooting Problems Causes Solutions No Power / All LED off Power supply not connected, Check if the power supply is connected fully, or wrong power connected correctly and the supply. output voltage value is within recommended specifications.
  • Page 16: Tech Support

    Copyright All the contents in this manual and its copyright are owned by BZBGEAR. No one is allowed to imitate, copy, or translate this manual without BZBGEAR’s permission. This manual contains no guarantee, standpoint expression or other implies in any form. Product specification and information in this manual is for reference only and subject to change...

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