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Troubleshooting
Handling Unusual Thermostat Wiring
When a B or X wire is a common wire
Most thermostat manufacturers use C to designate the connector for the common wire. However, there are
some Trane, American Standard, and York thermostats that use B for the common wire.
The NEMA standard designated the B wire as one of the change-over wires for some heat pump
manufacturers. This is a simple issue to address:
1.
If you're installing a Nest thermostat to control a heat pump system and the current thermostat has both
an B and a C, connect B to the Nest O/B connector and connect the C to the Nest C connector.
2.
If you're installing a Nest thermostat to control a heat pump system and the current thermostat has both
an O and a B, connect O to the Nest O/B connector and connect the B to Nest's C connector.
3.
If you're installing a Nest thermostat to control a heat pump system and the current thermostat only has a B
wire, connect B to the Nest O/B connector.
4.
If you're installing a Nest thermostat to control a conventional system (non heat pump) and you see a B
wire connected to the current thermostat, that B is a common wire and should be connected to the C
connector on the Nest base.
Important Note: If you have a B wire that is actually a common wire, not following the rules above can lead to
blowing a fuse on your HVAC controller board and, most likely, damaging the Nest thermostat.
When X, W1, or W2 is an AUX wire
Some heat pump installations may have the auxiliary heat connection labelled as X, W1, or W2 on
the thermostat.
You should verify that the X wire on the old thermostat is not a common wire. Once you're sure, you can
assume that the X is the auxiliary heat and should be inserted into the AUX/W2 connector on the
Nest thermostat.
Compressor and Auxiliary Heat Lockout Temperatures for Heat Pumps Require Wi-Fi
The lockout temperatures are only enforced when the Nest thermostat is connected to Wi-Fi so it can track
outdoor temperatures. If Wi-Fi is not enabled, auxiliary heat will come on automatically when it takes longer than
expected to reach the current target temperature.
Search
nest.com/support
for auxiliary heat for more details.
Troubleshooting - Handling Unusual Thermostat Wiring
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Need help?
Do you have a question about the Nest Learning Thermostat 4th Gen and is the answer not in the manual?
Questions and answers
Where is the 4th generation wiring guide
The wiring guide for the Google Nest Learning Thermostat (4th Gen) can be found in its manual.
This answer is automatically generated