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Schwinn Journey 1.0 Troubleshooting Manual
Schwinn Journey 1.0 Troubleshooting Manual

Schwinn Journey 1.0 Troubleshooting Manual

Speed isn't reading properly
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3/12/24, 8:43 AM
Schwinn Journey 1.0:  Why isn't my speed reading properly?
Follow this troubleshooting guide to help resolve issues involving incorrect speed readings on the Schwinn Journey 1.0 upright
bike.
Some common complaints may include:
Speed is displayed incorrectly
Speed is not displayed
Console turns off during a workout
Console displays "Please Pedal" error
 
Follow these steps to troubleshoot the issue
 
Tools you may need:
Phillips head screwdriver
Flathead screwdriver
Pedal wrench or 15mm open ended wrench
6mm hex/Allen wrench, or the wrench from the hardware
card included with your machine
1.
Begin a workout using the Quick Start or Manual Workout button on your console. Pedal your bike while checking for
speed, RPM, or intensity change on the display. The speed and RPM should display on the lower display and the
intensity bar should go up while pedaling [12315.A].
2.
If the issue persists, inspect the console for any damage. If damage is present,
3.
Using a Phillips head screwdriver, remove the console and disconnect the upper Mast Cable connector (reference 1).
Inspect the cable for crimps, cuts, bent pins, or other damage. If damage is present,
about:blank
Schwinn Journey 1.0:  Why isn't my speed reading properly?
(Reference 1)
ID: 12315.1
order a
Console [12315.B].
order a Mast
Cable [12315.C].
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Summary of Contents for Schwinn Journey 1.0

  • Page 1 Schwinn Journey 1.0:  Why isn't my speed reading properly? Schwinn Journey 1.0:  Why isn't my speed reading properly? ID: 12315.1 Follow this troubleshooting guide to help resolve issues involving incorrect speed readings on the Schwinn Journey 1.0 upright bike. Some common complaints may include:...
  • Page 2 3/12/24, 8:43 AM Schwinn Journey 1.0:  Why isn't my speed reading properly? The screws attaching the console to the mast are on the back side of the console. Remove the screws to remove the console from the mast and inspect the cable.
  • Page 3 3/12/24, 8:43 AM Schwinn Journey 1.0:  Why isn't my speed reading properly? The RPM Sensor (A) is located on the frame of the bike. Inspect both the sensor (A) and cable (B). Using a 6mm Allen wrench, remove the 4 bolts attaching the mast to the frame. Lift and remove the mast. Disconnect the lower mast cable connector and inspect for crimps, cuts, bent pins, or other damage (reference 3).
  • Page 4 A Customer Care Agent will be able to assess your current warranty eligibility and provide you with your options. Please note that if you did not purchase your machine directly from BowFlex, Schwinn, or Nautilus, we will need a copy of your purchase receipt in order to register your machine for warranty.
  • Page 5 3/12/24, 8:43 AM Schwinn Journey 1.0:  Why isn't my speed reading properly? Mast Cable 8003165 Mast Cable (2020 model only) 8025650 RPM Sensor 8002222 Servo Motor 8005831 3 Contact Tech Team / Advanced Troubleshooting If the issue was not resolved in the steps listed, contact the Tech Team or send an Advanced Troubleshooting case.

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