Troubleshooting A Damaged Array - Dell POWERVAULT MD3600F Owner's Manual

Storage arrays
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Troubleshooting a Damaged Array

CAUTION:
Many repairs may only be done by a certified service technician.
You must only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Ensure that the following components are properly installed:
Hard drives
RAID controller modules
Power supply/cooling fan modules
Control panel
Backplane
2 Ensure that all the cables are properly connected and that there are no
damaged pins in the connectors.
3 Run diagnostics available in Dell PowerVault Modular Disk (MD) Storage
Manager software. In the AMW, select a component in the Physical pane of
the Physical tab. Select Advanced Troubleshooting Run Diagnostics.
If the test fails, see "Getting Help" on page 309.
Troubleshooting: Your Array
305

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