ARC-1238 Document Amendment History Revision Date Comment February 2023 Avalue Initial Release January 2024 Avalue Add A/B Model October 2024 Avalue Update 1.2 Packing List 2 ARC-1238 Quick Reference Guide...
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ARC-1238 to change without notice. It does not represent a commitment on the part of Avalue. This product might include unintentional technical or typographical errors. Changes are periodically made to the information herein to correct such errors, and these changes are incorporated into new editions of the publication.
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Quick Reference Guide Product Warranty (Returns & Warranties policy) 1. Purpose Avalue establishes the following maintenance specifications and operation procedures for providing the best quality of service and shortened repair time to our customers. 2. Warranty 2.1 Warranty Period Avalue endeavors to offer customers the most comprehensive post-sales services and protection;...
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ARC-1238 As for other conditions, Avalue will handle defects by way of repair. The customer will be requested to send the defective product to an Avalue authorized service center, and Avalue will return the repaired product back to the customer as soon as possible. 2.3 Ruling of an out-of-warranty defect The following situations are not included in the warranty: •...
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Quick Reference Guide In case the customer can’t define the cause of problem, please contact Avalue application engineers. Sometimes when the problem can be resolved even before the customer sends back the product. On the other hand, if the customer only returns the key parts to Avalue for repair, it is necessary that the serial number of the entire unit is given in the “Problem Description”...
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ARC-1238 or other causes. Avalue reserves the right for the ruling of the aforementioned situations. • Product damage resulting from lightning, flood, earthquake or other calamities. • The warranty rules for non-Avalue products and accessories shall be in accordance with standards set up by the original supplier. These products and accessories include RAM, HDD, FDD, CD-ROM, CPU, FAN, etc.
Quick Reference Guide 4. Service Products Avalue provides service products to manage with different customer needs. Should you have any need, please consult to Avalue Sales Department. Defect Analysis Report (DAR) Avalue provides DAR (Defect Analysis Report) services aiming to elevating customer satisfaction.
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ARC-1238 avoid damage by transient overvoltage. 12. Never pour any liquid into an opening. This may cause fire or electrical shock. 13. Never open the equipment. For safety reasons, the equipment should be opened only by qualified service personnel. If one of the following situations arises, get the equipment checked by service personnel: •...
Quick Reference Guide Explanation of Graphical Symbols A WARNING statement provides important information about a Warning potentially hazardous situation which, if not avoided, could result in death or serious injury. A CAUTION statement provides important information about a potentially hazardous situation which, if not avoided, may result Caution in minor or moderate injury to the user or patient or in damage to the equipment or other property.
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ARC-1238 Fragile Packaging Beware of water damage, moisture-proof Carton recyclable Handle with care Follow operating instructions of consult instructions for use. 12 ARC-1238 Quick Reference Guide...
Quick Reference Guide Disposing of your old product WARNING: There is danger of explosion if the battery is mishandled or incorretly replaced. Replace only with the same type of battery. Do not disassemble it or attempt to recharge it outside the system.
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ARC-1238 4.5 In Case of Problems ....................59 4.6 BIOS setup ......................60 4.6.1 Main Menu ..........................60 4.6.1.1 System Language ......................61 4.6.1.2 System Date ........................61 4.6.1.3 System Time ........................61 4.6.2 Advanced Menu ........................61 4.6.2.1 Connectivity Configuration ....................62 4.6.2.2 CPU Configuration ......................
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Quick Reference Guide 4.6.4 Security ..........................83 4.6.4.1 Secure Boot ........................84 4.6.4.1.1 Key Management ........................ 85 4.6.5 Boot ............................86 4.6.6 Save and exit ........................87 4.6.6.1 Save Changes and Reset ....................87 4.6.6.2 Discard Changes and Reset ..................... 87 4.6.6.3 Restore Defaults ........................
1.2 Packing List Before installation, please ensure all the items listed in the following table are included in the package. Item Description Q’ty ARC-1238/ARC-1238-B/ARC-1238-WMB Panel PC Power Adapter Screws for VESA Screws for HDD HDD shockproof Rubber Screws/brackets/plastics spacer for Wall...
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Quick Reference Guide Purposes and Applications ARC-1238 is used the Intel Atom® X-series (Tiger Lake platform), which has stronger performance and lower power consumption. it also inherits from ARC-series strength, Modularized, Flexible Expansion, Reliability and Stability. ARC series have been passed stricter vibration and shock testing. It can be used on extreme environment like manufacture or factory.
ARC-1238 1.3 System Specifications Component Mother Board ARC-TGL On board 11th Gen. Intel® Core™ i7/i5/i3 BGA Processor Intel® Core™ i7- 1185G7E (15W, 12M Cache, up to 2.80 GHz), ST Intel® Core™ i5- 1145G7E (15W, 8M Cache, up to 2.60 GHz), ST Intel®...
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Quick Reference Guide 1 x M.2 Key-B 2242/3042/3052 for M.2 SATAIII SSD Other Storage Device (PCIeIII x 2 for NVMe by BOM option) Panel A model (Resistive Touch): 12.1" XGA LED PANEL, 600nits LCD Panel B model (P-cap Touch):12.1" XGA LED PANEL, 600nits B/L Inverter/Converter Panel built in A model (Resistive Touch): 5-wire resistive touch screen...
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ARC-1238 Power Type ATX/AT by jumper (Default ATX) Power button 1 x Power Switch on the side Power Connector Lockable DC in power jack Type (phoenix connector by option) A model (Resistive Touch): 283 x 222.1 x 51.2 mm Dimension B model (P-cap Touch): 293.77 x 226.31 x 54.5 mm Weight 2.4 Kgs...
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Quick Reference Guide 1. Wave form:Half Sine wave 2. Acceleration Rate:20g for operation mode 3. Duration Time:11ms Mechanical Shock 4. No. of Shock:+/- X,Y,Z axis 3 times Test 5. Test Axis: +/- X,Y,Z axis 6. Operation mode 7. Reference IEC 60068-2-27 Testing procedures Test Eb: Shock Test Package drop test Reference ISTA 2A, Method: IEC-60068-2-32 Test:Ed Test Ea : Drop Test...
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ARC-1238 IET DB-F OBDII - CAN Bus Kit for ARC Series (OBDII/EOBD for Small ACC-ARC-OBDII-1R Vehicle) (ARC-EHL is used eSPI EC, so need to add eSPI to LPC IC for UART) IET DB-F OBDII - CAN Bus Kit for ARC Series (J1939J1708 for Large ACC-ARC-OBDII-2R Vehicle) (ARC-EHL is used eSPI EC, so need to add eSPI to LPC IC for UART)
Quick Reference Guide 1.4 System Overview 1.4.1 I/O View Connectors Label Function Note Default: Lockable DC Jack DC-IN DC Power-in connector Option: Phoenix Connector(MOQ apply) COM1/2 Serial port 1/2 connector DB-9 male connector 4 x USB 3.2 connector LAN1/2 RJ-45 Ethernet 1/2 HDD/Power LED indicator Power Switch Power on button...
Quick Reference Guide 2. Hardware Configuration For advanced information, please refer to: 1- ARC-TGL, ARC-BYT DB-A/B/C/D/G/H/K included in this manual. Note: If you need more information, please visit our website: www.avalue.com ARC-1238 Quick Reference Guide 29...
ARC-1238 2.1 ARC-1238 connector mapping 2.1.1 Serial port 1 connector (COM1) RS-232 Signal PIN PIN Signal NDCDA# NDSRA# NRXDA NRTSA# RS-485 NTXDA NCTSA# Signal PIN PIN Signal NDTRA# NRIA# DATA- DATA+ RS-422 Signal PIN PIN Signal TxD- Please set BIOS & JCOM1_SEL1 TxD+ RxD+ RxD-...
Quick Reference Guide 2.2 Powering On the System To power on the system, follow the steps below. Step 1: Connect the power cord to the power adapter. Connect the other end of the power cord to a power source. Ensure to connect the power cord to a socket-outlet with earthing connection.
Quick Reference Guide 2.5.3 AT/ATX Input power select (JSATX1) ATX* * Default 2.5.4 Serial port 1 in RS-232/422/485 mode (JCOM_SEL1) RS232* RS422 RS485 Signal Signal Signal 422RX1- 11 COM1-4 10 NDTRA# 485_422TX1+ COM1-2 NRXDA 422RX1+ COM1-3 NTXDA COM1 485_422TX1- NDCDA# Note: * Default This connector is available after modify the mode of COM1 in...
ARC-1238 2.5.15 General purpose I/O connector (JGPIO1) Signal PIN PIN Signal SMB_SCL_S0 SMB_SDA_S0 +3.3V 2.5.16 SATA Power connector (SATAPW1) Signal 42 ARC-1238 Quick Reference Guide...
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ARC-1238 Removing the Top Cover Warning To prevent electric shock or system damage, before removing the chassis cover, must turn off power and disconnect the unit from power source. Electrostatic discharge (ESD) can cause serious damage to electronic components. Dry climates are especially susceptible to ESD.
Quick Reference Guide 3.1 Installing Memory Step 1. Remove 2 screws to release the chassis cover and remove it. Step 2.1 Insert the SODIMM into the memory socket. Step 2.2 Re-assemble your system back through previous steps to complete the installation. ARC-1238 Quick Reference Guide 55...
Quick Reference Guide 4.1 Introduction The BIOS setup program allows users to modify the basic system configuration. In this following chapter will describe how to access the BIOS setup program and the configuration options that may be changed. 4.2 Starting Setup AMI BIOS™...
ARC-1238 4.3 Using Setup In general, you use the arrow keys to highlight items, press <Enter> to select, use the PageUp and PageDown keys to change entries, press <F1> for help and press <Esc> to quit. The following table provides more detail about how to navigate in the Setup program using the keyboard.
Quick Reference Guide 4.4 Getting Help Press F1 to pop up a small help window that describes the appropriate keys to use and the possible selections for the highlighted item. To exit the Help Window press <Esc> or the F1 key again.
ARC-1238 4.6 BIOS setup Once you enter the Aptio Setup Utility, the Main Menu will appear on the screen. The Main Menu allows you to select from several setup functions and exit choices. Use the arrow keys to select among the items and press <Enter> to accept and enter the sub-menu. 4.6.1 Main Menu This section allows you to record some basic hardware configurations in your computer and set the system clock.
Quick Reference Guide 4.6.1.1 System Language This option allows choosing the system default language. 4.6.1.2 System Date Use the system date option to set the system date. Manually enter the month, day and year. 4.6.1.3 System Time Use the system time option to set the system time. Manually enter the hours, minutes and seconds.
ARC-1238 4.6.2.1 Connectivity Configuration Item Options Description This option configures Connectivity. [Auto Detection] means that if Discrete solutions is discovered it will be enabled by default. Disables Integrated CNVi Mode Otherwise Integrated solution (CNVi) will be enabled; [Disable Auto Detection[Default] Integrated] disables Integrated Solution.
Quick Reference Guide Item Options Description When enabled, a VMM can utilize the additional Intel (VMX) Virtualization Disabled hardware capabilities provided by Vanderpool Technology Enabled[Default] Technology. All[Default] Number of cores to enable in each processor Active Processor Cores package. 4.6.2.3 Power & Performance ARC-1238 Quick Reference Guide 63...
ARC-1238 4.6.2.3.1 CPU – Power Management Control Item Option Description Enabled[Default], Allows more than two frequency ranges to be Intel® SpeedStep™ Disabled supported. Eanble/Disable Intel® Speed Shift Technology Intel® Speed Shift Enabled[Default], support. Enabling will expose the CPPC v2 Technology Disabled interface to allow for hardware controlled P-states.
ARC-1238 4.6.2.5 Trusted Computing Item Options Description Enables or Disables BIOS support for security device. Disable, Security Device Support O.S. will not show Security Device. TCG EFI protocol Enable[Default] and INT1A interface will not be available. 4.6.2.6 APCI Settings Item Options Description Enables or Disables System ability to...
Quick Reference Guide Select the highest ACPI sleep state the Suspend Disabled, ACPI Sleep State system will enter when the SUSPEND S3 (Suspend to RAM)[Default] button is pressed. 4.6.2.7 Super IO Configuration You can use this item to set up or change the Super IO configuration for serial ports. Please refer to 4.6.2.7.1 ~ 4.6.2.7.5 for more information.
ARC-1238 4.6.2.7.1 Serial Port 1 Configuration Item Option Description Enabled[Default], Serial Port Enable or Disable Serial Port (COM). Disabled UART 232[Default] UART 232 422 485 UART 422 Change the Serial Port as RS232/422/485. UART 485 4.6.2.7.2 Serial Port 2 Configuration Item Option Description...
Quick Reference Guide 4.6.2.7.3 Serial Port 3 Configuration Item Option Description Enabled[Default], Serial Port Enable or Disable Serial Port (COM). Disabled 4.6.2.7.4 Serial Port 4 Configuration Item Option Description Enabled[Default], Serial Port Enable or Disable Serial Port (COM). Disabled ARC-1238 Quick Reference Guide 69...
ARC-1238 4.6.2.7.5 Serial Port 5 Configuration Item Option Description Enabled[Default], Serial Port Enable or Disable Serial Port (COM). Disabled 4.6.2.8 HW Monitor 70 ARC-1238 Quick Reference Guide...
Quick Reference Guide 4.6.2.9 S5 RTC Wake Settings Item Options Description Enable or disable System wake on alarm event. Select Disabled[Default], Fixed Time, system will wake on the hr::min::sec specified. Wake system from S5 Fixed Time Select Dynamic Time, System will wake on the current time Dynamic Time + Increase minute(s).
ARC-1238 Item Options Description 1 sec 5 sec The time-out value for Control, Bulk, and USB transfer time-out 10 sec Interrupt transfers. 20 sec[Default] 10 sec 20 sec[Default] USB mass storage device Start Unit command Device reset time-out 30 sec time-out.
Quick Reference Guide 4.6.3.2.1.1 PCI Express Root Port 5(LAN2-I225) Item Option Description PCI Express Root Port Enabled[Default], Control the PCI Express Root Port. 5(LAN2-I225) Disabled Disabled[Default], Set the ASPM Level: Force L0s – Force all links to L0s State AUTO – BIOS auto ASPM configure DISABLE –...
ARC-1238 4.6.3.2.1.2 PCI Express Root Port 6(M.2 KeyE) Item Option Description PCI Express Root Port 6(M.2 Enabled[Default], Control the PCI Express Root Port. KeyE) Disabled Disabled[Default], Set the ASPM Level: Force L0s – Force all links to L0s State AUTO – BIOS auto ASPM configure DISABLE –...
Quick Reference Guide 4.6.3.2.1.3 PCI Express Root Port 8(JB2B1) Item Option Description PCI Express Root Port Enabled[Default], Control the PCI Express Root Port. 8(JB2B1) Disabled Disabled[Default], Set the ASPM Level: Force L0s – Force all links to L0s State AUTO – BIOS auto ASPM configure DISABLE –...
ARC-1238 4.6.3.2.2 SATA And RST Configuration Item Options Description Enabled[Default] SATA Controller(s) Enable/Disable SATA Device. Disabled, Enabled[Default] Port 0 Enable or Disable SATA Port. Disabled Enabled[Default] Port 1 Enable or Disable SATA Port. Disabled 80 ARC-1238 Quick Reference Guide...
Quick Reference Guide 4.6.3.2.3 HD Audio Configuration Item Option Description Control Detection of the HD-Audio device. Disable = HDA Disabled HD Audio will be unconditionally disabled Enabled = HDA will be Enabled[Default] unconditionally enabled. 4.6.3.3 Board & Panel Configuration ARC-1238 Quick Reference Guide 81...
Quick Reference Guide 20db[Default] Amplifier Gain Amplifier Gain adjust. 26db Disabled Onboard USB Touch Onboard USB Touch Enabled/Disabled. Enabled[Default] 4.6.3.3.1 SHOW DMI INFO 4.6.4 Security ARC-1238 Quick Reference Guide 83...
Quick Reference Guide Item Option Description Secure Boot feature is Active if Secure Boot is Enable, Disabled[Default] Secure Boot Platform Key(PK) is enrolled and the System is in User Enabled mode. The mode change requires platform reset. Secure Boot mode selector: Standard/Custom. In Standard Secure Boot Mode Custom mode Secure Boot Variables can be configured...
ARC-1238 4.6.5 Boot Item Option Description Number of seconds to wait for setup activation Setup Prompt Timeout 1~ 65535 key. 65535(0xFFFF) means indefinite waiting. On[Default] Bootup NumLock State Select the keyboard NumLock state Disabled[Default] Quiet Boot Enables or disables Quiet Boot option Enabled Enables or disables boot with initialization of a Disabled[Default]...
Quick Reference Guide 4.6.6 Save and exit 4.6.6.1 Save Changes and Reset Reset the system after saving the changes. 4.6.6.2 Discard Changes and Reset Any changes made to BIOS settings during this session of the BIOS setup program are discarded. The setup program then exits and reboots the controller. 4.6.6.3 Restore Defaults This option restores all BIOS settings to the factory default.
ARC-1238 5. Maintenance & Troubleshooting System Maintenance Introduction If the components of the product fail they must be replaced. Please contact the system reseller or vendor to purchase the replacement parts. Please follow the safety precautions outlined in the sections that follow 88 ARC-1238 Quick Reference Guide...
Quick Reference Guide General Safety Precautions Please ensure the following safety precautions are adhered to at all times. Follow the electrostatic precautions outlined below whenever the device is opened. Make sure the power is turned off and the power cord is disconnected whenever the product is being installed, moved or modified.
ARC-1238 Anti-Static Precautions WARNING: Failure to take ESD precautions during the installation of the product may result in permanent damage to the product and severe injury to the user. Electrostatic discharge (ESD) can cause serious damage to electronic components, including the product. Dry climates are especially susceptible to ESD. It is therefore critical that whenever the product is opened and any of the electrical components are handled, the following anti-static precautions are strictly adhered to.
Quick Reference Guide Maintenance and Cleaning When maintaining or cleaning the product, please follow the guidelines below. WARNING: ⚫ For safety reasons, turn-off the power and unplug the panel PC before cleaning. ⚫ If you dropped any material or liquid such as water onto the panel PC when cleaning, unplug the power cable immediately and contact your dealer or the nearest service center.
ARC-1238 Cleaning Tools Some components in the panel PC may only be cleaned using a product specifically designed for the purpose. In such case, the product will be explicitly mentioned in the cleaning tips. Below is a list of items to use when cleaning the panel PC. ⚫...
Quick Reference Guide Basic Troubleshooting PEI Beep Codes # of Beeps Description Memory not Installed Recovery started Typically for development use. The beep code is generated when DXEIPL PPI or DXE Core is not found. Recovery failed S3 Resume failed Typically for development use.
ARC-1238 6. Product Application For detailed instructions on the operation of the Watchdog Timer and Digital I/O (DIO) features of this Panel PC, please refer to the comprehensive guide available in the "AvalueIOAPI" manual. Please reaching out to your respective distributors, Avalue technical support team, or Avalue customer service representatives for further information.
Quick Reference Guide 7. Operating the Device The Multi-Touch mode was pre-installed on the Panel PC and need tools for any customizations. Should you have specific requirements or encounter scenarios where a customized touch mode is necessary, we recommend reaching out to your local distributors, Avalue technical support team, or Avalue customer service representatives.
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