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ㆍDescription of your software (operating system, version, application software, etc.) ㆍA complete description of the problem ㆍThe exact wording of any error messages To receive the latest version of the user’s manual; please visit our Web site at: www.avalue.com 4 HPM-ERSDE User’s Manual...
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On the other hand, if the new product defect is resulting from incorrect configuration or erroneous use by the user instead of any problem of the hardware itself, the customer will also be requested to pay for relevant handling fees. HPM-ERSDE User’s Manual...
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Lacking detailed statement of fault steps also makes the problem hard to be identified, sometimes resulting in second-time repairs. 6 HPM-ERSDE User’s Manual...
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• Product has been altered or its label of the serial number has been torn off. • Product functionality issues resulting from improper use by the user, unauthorized dismantle or alteration, unfit operation environment, improper maintenance, accident HPM-ERSDE User’s Manual...
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If the customer demands an additional maintenance analysis report, a service fee of various level will be charged depending on the warranty status. In case the analysis result shows that the defect attributes to Avalue’s faulty design or process, the analysis fee will be exempted. 8 HPM-ERSDE User’s Manual...
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CPU, memory, HDD, SSD, storage devices; also replacements motherboards of systems. Please contact Avalue sales for details to evaluate the possibility of system upgrade service and obtain information of lead time and price. HPM-ERSDE User’s Manual...
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A NOTE provides additional information intended to avoid Note inconveniences during operation. Direct current. Alternating current Stand-by, Power on FCC Certification CE Certification Follow the national requirements for disposal of equipment. Stacking layer limit This side up 10 HPM-ERSDE User’s Manual...
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User’s Manual Fragile Packaging Beware of water damage, moisture-proof Carton recyclable Handle with care Follow operating instructions of consult instructions for use. HPM-ERSDE User’s Manual 11...
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EXPLOSION ou une fuite de liquide ou de gaz inflammable. - UNE BATTERIE soumise à une pression d'air extrêmement basse pouvant entraî ner une EXPLOSION ou une fuite de liquide ou de gaz inflammable. 12 HPM-ERSDE User’s Manual...
électrostatique. Placez tous les composants électroniques sur une surface antistatique ou dans un sac antistatique quand ils ne sont pas dans le châssis. Risque d'explosion si la batterie est remplacée par un type incorrect. Jetez les piles usagées selon les instructions HPM-ERSDE User’s Manual 17...
1.2 Packing List Before installation, please ensure all the items listed in the following table are included in the package. Item Description Q’ty HPM-ERSDE motherboard I/O Shield LGA4677 CPU carrier-E1B 18 HPM-ERSDE User’s Manual...
We strongly recommend that you study this manual carefully before attempting to set up HPM-ERSDE or change the standard configurations. Whilst all the necessary information is available in this manual we would recommend that unless you are confident, you contact your supplier for guidance.
Other 3 x Slim SAS 8i (SFF-8654) connector (from 1st CPU) Edge I/O 1 x DB-9 male connector (Connector: DB-9(male) and DB-15(female) dual port right angle) 5 x RJ45 (Including MGMT, LAN1, 2, 3, and 4) 20 HPM-ERSDE User’s Manual...
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Pin 6 USB1+ Pin 7 Pin 8 Pin 9 Pin 10 No Connection 2 x USB 3.1 Gen1 ports (1 x USB 3.1 Gen1 2.0mm pitch Box Header (Pinrex 52X-8020GB52 or equivalent) +5VSB/0.9A Pin definition : HPM-ERSDE User’s Manual 21...
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1 x Avalue HD audio interface (1 x 6x2 2.0mm pitch wafer connector) Signal Signal ACZ_VCC3 ACZ_SYNC ACZ_BITCLK Audio ACZ_SDOUT ACZ_SDIN0 ACZ_SDIN1 ACZ_RST# ACZ_5VSB GND-Chassis Display 1 x VGA port (DB15 on edge I/O) Graphic Chipset AST2600 BMC controller Spec. & Resolution VGA:1920x1200@60Hz 32bpp 22 HPM-ERSDE User’s Manual...
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1 x 2.5G Base-T Ethernet controller 1 x Dual 10G Base-T Ethernet controller 1G LAN: 2.5G LAN: LED Indicator 10G LAN: Mechanical & Environmental 1 x Std. 24 pin ATX Connector Power Requirement 3 x 8 Pin SSI 12V Connectors HPM-ERSDE User’s Manual 23...
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System condition : Operation mode IEC60068-2-64 Test Fh Storage : mSATA Random vibration test (Non-operation) Reference IEC60068-2-64 Testing procedures PSD: 0.00808G²/Hz , 2.0 Grms Non-Operation mode Test Frequency : 5-500Hz Test Axis : X,Y and Z axis 24 HPM-ERSDE User’s Manual...
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Windows Server IoT 2019 with VT-d disabled. OS Information Windows Server IoT 2022. Linux : Ubuntu 21.10, 22.04 LTS or later Red Hat Enterprise Linux (RHEL) 8.4 LTS/8.5 or later Note: Specifications are subject to change without notice. HPM-ERSDE User’s Manual 25...
User’s Manual 1.5 Architecture Overview—Block Diagram The following block diagram shows the architecture and main components of HPM-ERSDE. HPM-ERSDE User’s Manual 27...
3 x 1 header, pitch 2.00mm Connectors Label Function Note SYS_FAN1-6 System fan connector 1-6 4 x 1 wafer, pitch 2.54mm CPU_FAN1-2 CPU fan connector 1-2 4 x 1 wafer, pitch 2.54mm VGA_COM1 Serial port 1 connector 30 HPM-ERSDE User’s Manual...
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NVMe JRAID_KEY1 VROC Header 4 x 1 header, pitch 2.00mm DIMM1-12 12 x DDR5 RDIMM socket JVR_PRG1 SMBUS VR connector 3 x 1 header, pitch 2.54mm JCASE_OPEN1 CASE OPEN connector 2 x 1 wafer, pitch 2.50mm HPM-ERSDE User’s Manual 31...
User’s Manual 2.3.9 System fan connector 2 (SYS_FAN2) Signal SYS_PWM2 FAN_TACH2 +12V 2.3.10 System fan connector 3 (SYS_FAN3) Signal SYS_PWM3 FAN_TACH3 +12V HPM-ERSDE User’s Manual 37...
HPM-ERSDE User’s Manual 2.3.11 System fan connector 4 (SYS_FAN4) Signal SYS_PWM4 FAN_TACH4 +12V 2.3.12 System fan connector 5 (SYS_FAN5) Signal +12V FAN_TACH5 SYS_PWM5 38 HPM-ERSDE User’s Manual...
User’s Manual 2.3.13 System fan connector 6 (SYS_FAN6) Signal +12V FAN_TACH6 SYS_PWM6 2.3.14 CPU fan connector 1 (CPU_FAN1) Signal +12V FAN_TACH0 CPU0_PWM HPM-ERSDE User’s Manual 39...
HPM-ERSDE User’s Manual 2.3.19 Serial General Purpose I/O connector (JSGPIO1) Signal PIN PIN Signal SGPIO_DATAOUT SGPIO_LOAD SGPIO_CLOCK 2.3.20 ATX 12V power connector 1 (ATX12V1) Signal Signal +12V +12V +12V +12V 42 HPM-ERSDE User’s Manual...
The processor assembly contains the Intel Xeon SP with carrier and CPU cooler. -1x Intel 4th /5th Xeon SP(MCC & LCC SKU) -1x E1B CPU Carrier (In the HPM-ERSDE package) -1x Cooler module (Avalue P/N:BCC-FAN-467-01R) Please ensure the carrier model on the CPU is consistent with the carrier silkscreen.
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CPU1: Make sure the lever on the carrier is on the same side as the fan. CPU2: Make sure the lever on the carrier is on a different side than the fan. (Only applicable to HPM-ERSDE and Avalue Cooler BCC-FAN-467-01R.) Note: The Thermal grease must be pre-applied on the heatsink before installation.
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HPM-ERSDE User’s Manual Press down to fix. Press down to fix. Here is the lever CPU1 54 HPM-ERSDE User’s Manual...
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★ The cooler module with CPU pin1 must be aligned with the CPU socket pin1 mark, and the direction cannot be changed at will, or it may cause the CPU to damage after pressing. CPU Socket Cooler Module with CPU Upside down Pin1 HPM-ERSDE User’s Manual 55...
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HPM-ERSDE User’s Manual Pin 1 ▲Figure A ▲Figure B ▲Figure C 56 HPM-ERSDE User’s Manual...
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Install the cooling fan and holder on the cooler module and tighten two locking screws (T30) on the top of the fan holder. Note: The 4U cooler’s fan for Xeon SP dual sockets is facing the opposite side of Edge I/O. HPM-ERSDE User’s Manual 57...
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HPM-ERSDE User’s Manual Connect the cooling fan connector to the fan header labeled for the CPU on the motherboard. 58 HPM-ERSDE User’s Manual...
Enter to find all the relevant software, utilities, and documentation. Note: Installation procedures and screen shots in this section are for your reference and may not be exactly the same as shown on your screen. HPM-ERSDE User’s Manual 59...
Windows 10 operation system. If the warning message appears while the installation process, click Continue to go on. Step 3. Click Install. Step1. Click Next. Step 4. Setup completed. Step 2. Click Accept. 60 HPM-ERSDE User’s Manual...
Note: The installation procedures and screen shots in this section are based on Windows 10 operation system. Step 3. Click Next. Step 1. Click Next to continue installation. Step 4. Click Next. Step 2. Click Next. Step 5. Click Install. HPM-ERSDE User’s Manual 61...
All drivers can be found on the Avalue Official Website: www.avalue.com. Note: The installation procedures and screen shots in this section are based on Windows 10 operation system. Step 1. Click Yes to continue installation. Step 2. Setup completed. HPM-ERSDE User’s Manual 63...
All drivers can be found on the Avalue Official Website: www.avalue.com. Note: The installation procedures and screen shots in this section are based on Windows 10 operation system. Step 1. Click OK to continue installation. Step 2. Setup completed. 64 HPM-ERSDE User’s Manual...
Note: The installation procedures and screen shots in this section are based on Windows 10 operation system. Step 3. Click Accept. Step 1. Click Install to continue installation. Step 4. Click Next. Step 2. Click Next. Step 5. Click Install. 66 HPM-ERSDE User’s Manual...
If the message disappears before you respond and you still wish to enter Setup, restart the system to try again by turning it OFF then ON or pressing the "RESET" button on the system case. You may also restart by simultaneously pressing <Ctrl>, <Alt>, and <Delete> keys. HPM-ERSDE User’s Manual 69...
Note: Some of the navigation keys differ from one screen to another. • To Display a Sub Menu Use the arrow keys to move the cursor to the sub menu you want. Then press <Enter>. A “➢” pointer marks all sub menus. 70 HPM-ERSDE User’s Manual...
BIOS Vendor and your systems manufacturer to provide the absolute maximum performance and reliability. Even a seemingly small change to the chipset setup has the potential for causing you to use the override. HPM-ERSDE User’s Manual 71...
Note: The BIOS setup screens shown in this chapter are for reference purposes only, and may not exactly match what you see on your screen. Visit the Avalue website (www.avalue.com) to download the latest product and BIOS information. 72 HPM-ERSDE User’s Manual...
4.6.2.1 Trusted Computing Item Options Description Enables or Disables BIOS support for security device. Disable, Security Device Support O.S. will not show Security Device. TCG EFI protocol Enable[Default] and INT1A interface will not be available. HPM-ERSDE User’s Manual 73...
Enable ACPI Auto Disabled[Default] Enables or Disables BIOS ACPI Auto Configuration. Configuration Enabled Enables or Disables System ability to Hibernate Disabled Enable Hibernation (OS/S4 Sleep State). This option may not be effective Enabled[Default] with some operating systems. 74 HPM-ERSDE User’s Manual...
User’s Manual 4.6.2.3 AST2600 Super IO Configuration Item Description Serial Port 1 Configuration Set Parameters of Serial Port 1 (COMA). Serial Port 2 Configuration Set Parameters of Serial Port 2 (COMB). 4.6.2.3.1 Serial Port 1 Configuration HPM-ERSDE User’s Manual 75...
Item Option Description Enabled[Default], Serial Port Enable or Disable Serial Port (COM). Disabled 4.6.2.3.2 Serial Port 2 Configuration Item Option Description Enabled[Default], Serial Port Enable or Disable Serial Port (COM). Disabled 4.6.2.4 Serial Port Console Redirection 76 HPM-ERSDE User’s Manual...
USB devices are Legacy USB Support Disabled connected. DISABLE option will keep USB Auto devices available only for EFI applications. XHCI Hand-off Enabled[Default], This is a workaround for OSes without XHCI 78 HPM-ERSDE User’s Manual...
Mass Storage Devices Forced FDD format. Optical drives are emulated as ‘CDROM’, drives with no media will be Hard Disk CD-ROM emulated according to a drive type. 4.6.2.7 Network Stack Configuration HPM-ERSDE User’s Manual 79...
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If disabled, IPv4/6 HTTP boot Disabled[Default] support will not be available. Wait time to press ESC key to abort the PXE boot wait time PXE boot. Number of times presence of media will Media detect count be checked. 80 HPM-ERSDE User’s Manual...
PSFx). The option is invalid if POSTBOOT SAI is set. Flash Protection Range Disabled[Default] Enable Flash Protection Range Registers. Registers(FRRR) Enabled Enable/Disable setting SPD Write Disable Disabled SPD Write Disable bit. For sucurity recommendations, SPD Enabled[Default] write disable bit must be set. 82 HPM-ERSDE User’s Manual...
User’s Manual 4.6.3.1.2 SATA And RST Configuration 4.6.3.1.2.1 Controller 2 SATA And RST Configuration HPM-ERSDE User’s Manual 87...
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SATA Port 2(Mini SAS SATA 3) Enable or Disable SATA Port. Enabled[Default] If enabled for any of ports Staggerred Disabled[Default] Spin Up Device Spin Up will be performed and only the Enabled drives which have this option enabled will 88 HPM-ERSDE User’s Manual...
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Otherwise all drives spin up at boot. Hard Disk Drive[Default] Identify the SATA port is connected to SATA Device Type Solid State Drive Solid State Drive or Hard Disk Drive. 4.6.3.1.2.2 Software Feature Mask Configuration for Controller 2 HPM-ERSDE User’s Manual 89...
USB overcurrent is not Enabled[Default] disabled, USB DbC does not work. Selectively Enable/Disable the corresponding USB Disable[Default] USB Port Disable Override port from reporting a Device Connection to the Select Per-Pin controller. 90 HPM-ERSDE User’s Manual...
Server ME Configuration Item Option Description The altitude of the platform location above the sea level, expressed in meters. The hex number is decoded as 2’s Altitude 8000 complement signed integer. Provide the 8000h value if the HPM-ERSDE User’s Manual 91...
4.6.4.1.1.2 CPU Socket 1 Configuration Item Option Description 0: Enable all cores. FFFFFFFFFFFFFFFF: Disable all cores. NOTE: AT least one core per CPU must be Disable Bitmap: enabled. Disabling all cores is an invalid configuration. 94 HPM-ERSDE User’s Manual...
MT/s. If Enforce POR is disabled, user will 4000 Memory Frequency be able to run at higher frequencies than 4400 the memory suppot (limited by processor 4800 support). Do not select Reserved. 5200 5600 4.6.4.2.1 Memory Topology HPM-ERSDE User’s Manual 95...
HPM-ERSDE User’s Manual 4.6.4.3 IIO Configuration 4.6.4.3.1 Socket0 Configuration Item Options Description Auto Selects PCIe port Bifurcation for selected IOU0 PCIe Slot6 x16 x4x4x4x4 slot(s) Port Format: xDxCxBxA The port x4x4x_x8 96 HPM-ERSDE User’s Manual...
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Auto x4x4x4x4 x4x4x_x8 Selects PCIe port Bifurcation for selected x_x8x4x4 IOU2 PCIe Slot2 x16 x_x8x_x8 slot(s) Port Format: xDxCxBxA The port x_x_x_x16[Default] can further be x2x2. x2x2x4x_x8 x4x2x2x_x8 x_x8x2x2x4 HPM-ERSDE User’s Manual 97...
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Auto x4x4x4x4[Default] x4x4x_x8 x_x8x4x4 x_x8x_x8 x_x_x_x16 Selects PCIe port Bifurcation for selected x2x2x4x_x8 IOU4 PCIe SAS2/SAS3 x4x2x2x_x8 slot(s) Port Format: xDxCxBxA The port x_x8x2x2x4 can further be x2x2. x2x2x4x4x4 x4x2x2x4x4 x4x4x2x2x4 x2x2x2x2x_x8 x2x2x2x2x4x4 x2x2x4x2x2x4 98 HPM-ERSDE User’s Manual...
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Auto: Auto select Force CXL: There is no training discovery, the attached device must also supports this mode. Enable/Disable PCIe Port VC1 support. IIO PCIe VC1 Port Bitmap Port 0 is allocated to DMI or DMI as PCIe. HPM-ERSDE User’s Manual 99...
Gen 5 (32 GT/s) -6.0 dB[Default] De-Emphais control (LNKCON2[6]) for this PCIe PCI-E Port DeEmphasis -3.5 dB port. Disabled[Default] This option can disable ASPM support in a PCIe PCI-E ASPM Support root port. ‘Auto’ keeps hardware default. Auto 100 HPM-ERSDE User’s Manual...
Enable/Disable data link feature negotiation in the Data Link Feature Exchange Enable[Default] Data Link Feature Capabilities (DLFCAP) register. 128B Configure Max Payload Size Supported in PCIe PCI-E Port MPSS Device Capabilities register. ‘Auto’ keeps hardware 256B HPM-ERSDE User’s Manual 101...
Item Options Description Auto x4x4x4x4 x4x4x_x8 x_x8x4x4 x_x8x_x8 Selects PCIe port Bifurcation for selected x_x_x_x16[Default] IOU0 PCIe Slot7 x16 x2x2x4x_x8 slot(s) Port Format: xDxCxBxA The port x4x2x2x_x8 can further be x2x2. x_x8x2x2x4 x2x2x4x4x4 x4x2x2x4x4 x4x4x2x2x4 x2x2x2x2x_x8 102 HPM-ERSDE User’s Manual...
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Selects PCIe port Bifurcation for selected x_x8x2x2x4 IOU2 PCIe Slot3 x16 x2x2x4x4x4 slot(s) Port Format: xDxCxBxA The port x4x2x2x4x4 can further be x2x2. x4x4x2x2x4 x2x2x2x2x_x8 x2x2x2x2x4x4 x2x2x4x2x2x4 x4x2x2x2x2x4 x2x2x2x2x2x2x4 x_x8x4x2x2 x4x4x4x2x2 HPM-ERSDE User’s Manual 103...
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Select PCIe Subsystem Mode for selected slot(s) Gen4: Gen4 controller Gen5 Port 3 Subsystem Mode Protocol Auto Negotiation[Default] only Gen5: Gen5 with or without mix mode Auto: Auto select Force CXL: There 104 HPM-ERSDE User’s Manual...
Uncorrectable Err interrupt on a non-fatal error. Applies to root ports only. Enabled Sck1 RP Fatal No[Default] Uncorrectable Err MSI/INTx interrupt on fatal errors. 4.6.4.3.2.1 Port 1A(PCIe Slot7), Port 2A(PCIe Slot5), Port 3A(PCIe Slot3), Port 5A(PCIe Slot1) HPM-ERSDE User’s Manual 105...
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Compliance Mode port. MCTP Enable/Disable MCTP. Yes[Default] Equalization Bypass To Disable Equalization Bypass To Highest Rate Support Highest Rate Enable[Default] Enable/Disable. Disable[Default] Enable/Disable CXL Drift Buffer if there is a CXL Drift Buffer Enable common reference clock. 106 HPM-ERSDE User’s Manual...
Eneble/Disable Intel Virtualization Technology for Directed I/O (VT-d) by reporting the I/O device Enable[Default] Intel VT for Directed I/O Disable assignment to VMM through DMAR ACPI Tables. To disable VT-d, X2APIC must also be disabled. 4.6.4.3.4 Intel VMD technology HPM-ERSDE User’s Manual 107...
This Option allows SST-BF to be enabled. NOTE: HWP Native Mode is a pre-requisite Disable[Default] Activate SST-BF for enabling SST-BF; HWP Native Mode Enable with No Legacy is a pre-requisite for configuring SST-BF. SpeedStep (Pstates) Disable Enable/Disable EIST (P-States). HPM-ERSDE User’s Manual 109...
Core C1E auto promotion Control. Takes effect Disable Enhanced Halt State (C1E) after reboot. Will be enforced to enable when Enable[Default] Optimized Power Mode is enabled. ACPI C2[Default] OS ACPI Cx Report CC3/CC6 to OS ACPI C2 or ACPI C3. ACPI C3 110 HPM-ERSDE User’s Manual...
If enabled, starts a BIOS timer which can only be shut off by Management Software after the OS loads. Helps Enabled OS Watchdog Timer Disabled[Default] determine that the OS successfully loaded or follows the OS Boot Watchdog Timer policy. HPM-ERSDE User’s Manual 111...
Choose options for reactions to a full SEL. Delete Oldest Record Disabled Both Disable the logging of EFI Status Codes or log Log EFI Status Codes Error code[Default] only error code or only progress code or both. Progress code 112 HPM-ERSDE User’s Manual...
Bmc self test log Item Option Description Yes, On every reset[Default] Erase Log Erase Log Options. Clear Log[Default] When log is full Select the action to be taken when log is full. Do not log any more HPM-ERSDE User’s Manual 113...
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BIOS or BMC). Static Address source Unspecified option will not modify any BMC DynamicBmcDhcp network parameters during BIOS phase. Enabled Enable VLAN Support to specify the 802. 1q VLAN Support Disabled VLAN ID. Unspecified[Default] 116 HPM-ERSDE User’s Manual...
HPM-ERSDE User’s Manual 4.6.5.4.2 BMC Delete User Details Item Description User Name Enter BMC User Name. 4.6.5.4.3 BMC Change User Settings Item Description User Name Enter BMC User Name. 118 HPM-ERSDE User’s Manual...
Enables or disables Quiet Boot option Enabled Hard Disk[Default] NVME CD/DVD Boot Option #1 Set the system boot order. USB Device Network Hard Disk NVME[Default] CD/DVD Boot Option #2 Set the system boot order. USB Device Network 120 HPM-ERSDE User’s Manual...
Optimized Boot will disable Csm support and Disabled[Default] disable connecting Network devices to decrease Optimized Boot Enabled boot time. While disabling Optimized Boot, make sure to restore Csm Support option to previous value before enabling Optimized Boot. 4.6.8 Save and exit HPM-ERSDE User’s Manual 121...
This option saves a copy of the current BIOS settings as the User Defaults. This option is useful for preserving custom BIOS setup configurations. 4.6.8.9 Restore User Defaults This option restores all BIOS settings to the user defaults. This option is useful for restoring previously preserved custom BIOS setup configurations. 122 HPM-ERSDE User’s Manual...
System Maintenance Introduction If the components of the product fail they must be replaced. Please contact the system reseller or vendor to purchase the replacement parts. Please follow the safety precautions outlined in the sections that follow HPM-ERSDE User’s Manual 125...
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This equipment is not suitable for use in locations where children are likely to be present. DO NOT: ⚫ Drop the device. ⚫ In a site where the ambient temperature exceeds the rated temperature. 126 HPM-ERSDE User’s Manual...
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This reduces the possibility of ESD damage. ⚫ Only handle the edges of the electrical component. When handling the electrical component, hold the electrical component by its edges. Please ensure the following safety precautions are adhered to at all times. HPM-ERSDE User’s Manual 127...
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Never drop any objects or liquids through the openings of the device. ⚫ Be cautious of any possible allergic reactions to solvents or chemicals used when cleaning the device. ⚫ Avoid eating, drinking and smoking within vicinity of the device. 128 HPM-ERSDE User’s Manual...
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No Console Input Devices are found Flash update is failed Typically for development use. The beep code is generated when platform cannot be reset because reset protocol is not available. Platform PCI resource requirements cannot be met HPM-ERSDE User’s Manual 129...
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