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V500 Series Quick Start Guide Overview At the time of writing, this Quick Start Guide covers the following models: • V500: IP Phone. • V501: IP Phone with Power over Ethernet (PoE). This Quick Start Guide shows you how to set up and use your V500. It includes the following sections: •...
V500 Series Quick Start Guide 1 Hardware and Connections Handset LCD screen Account keys Softkeys Line keys Menu Navigator Phonebook Action keys 10 Alphanumeric keypad 11 Microphone 12 Volume keys 13 Function keys 14 Custom keys The following table describes some of the hardware features used for basic operations. See the hardware chapter in your User’s Guide for full descriptions of all features.
V500 Series Quick Start Guide FEATURE DESCRIPTION Softkeys These keys’ functions depend on the screen currently displayed on the LCD screen. A word or symbol displayed on the LCD screen above a softkey shows its current function. Line keys Press these to select the phone line you want to use. The V500 has four phone lines.
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V500 Series Quick Start Guide If you want to stand the V500 at its lower angle (nearer the horizontal) use the holes marked 1 in the following figure. Use the holes marked 2 to stand the V500 at its higher angle (nearer the vertical).
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V500 Series Quick Start Guide 1.2 Rear Panel Hardware Connections 1 WAN: Use an Ethernet cable to connect the V500 to your network. V501 only: if you are using Power over Ethernet (PoE), connect the Ethernet cable supplying power to this port. See Section 1.3 on page 6 for more information on PoE.
V500 Series Quick Start Guide 1.3 V501 Only: Power over Ethernet (Optional) Power over Ethernet (PoE) is the ability to provide power to your V501 via an 8-pin CAT 5 Ethernet cable, eliminating the need for a nearby power source. A PoE injector (not included) is also needed to supply the Ethernet cable with power.
Voice over Internet (VoIP) account registration status in the tabs on the right, and time and date details in the top section. Unused ZyXEL The V500 allows you to configure up to four VoIP Unused accounts (also known as SIP accounts). When a VoIP account is not active, Unused displays.
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V500 Series Quick Start Guide 2 Select Network Setting. Advanced Setting Choose from the following options: 1 Network Setting • If you were given a username and password for 2 SIP Configuration network access, go to section 2.1.1 on page 8. 3 Auto Provision (Off) •...
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V500 Series Quick Start Guide 3 The PPPoE Username screen displays. Press PPPoE Username Edit and enter your user name. Current: New: User123 Number mode Save <- Back Press Save when you are done, then press 2 to enter the PPPoE Password screen. Press Edit. 4 Enter your password, then go down to Confirm Edit Password and re-enter it.
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V500 Series Quick Start Guide 1 If you have an IP address to use, select Static Network Setting IP (Off) in the Advanced Setting > Network 1 PPPoE (Off) Setting menu. Press the On softkey to have the 2 Static IP (On) V500 use a static IP address.
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V500 Series Quick Start Guide 2.2 Set up Your Voice Account Follow these steps to configure your VoIP account. 1 Press the Menu key, then press 6 to enter the Advanced Setting menu. 2 Press 2 to enter the SIP Configuration menu. SIP Configuration 3 If VoIP 1 Configuration does not display Active, 1 VoIP 1 Configuration (On)
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LCD screen displays the SIP account name you registered (“SIP1”, in this example). Unused 6 See section for how to test your V500’s ZyXEL configuration by making a call. Unused Unused If your SIP account does not register successfully (Unused or No Reg is still displayed in the main screen) or you cannot make a call, check your connections and re-enter your SIP settings.
V500 Series Quick Start Guide 3 Phone Operation This section describes how to use your V500’s basic telephone functions. For more information on the V500’s telephone functions, see the hardware chapter in your User’s Guide. MAKING A CALL Pick up the handset. A Line key LED turns on.
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Wait for the other person to answer, then end the call. Viewing a Product’s Certification(s) 1 Go to www.zyxel.com. 2 Select your product from the drop-down list box on the ZyXEL home page to go to that product's page. 3 Select the certification you wish to view from this page.
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