Avaya IP Office 1608 Quick Reference Manual

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IP Office 160~ telephone quick
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reference guide
Your 1608 telephone
The IP Office supports the 1608 telephone.
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The telephone supports 8 programmable call appearance and feature buttons . The labels for these are displayed In the
main display and can be controlled by the adjacent buttons.
Your system administrator can assign functions to the telephone call appearance and feature buttons, or you can assign
them yourself. However, you cannot replace the call appearance buttons set by your system administrator. There are
features that the system administrator can set, but you cannot assign those features.
More information
Log on to www.avaya.com/support for the latest support Information, lncludlng user guide, lnstallatlon and maintenance
guide, interactive document and software downloads.
1608 Phone Quick Guide
Page
1
IP Office Issue 01 (J/10/2011)
Making calls
If you are not already on a call, just dial the number. Use the first avallable appearance button for the call. Alternatively,
press a specific appearance button In order to make a call using that button.
Setting a callbaclt
If the call ls to an Internal user and they do not answer, press the >> double-arrow soft key to access additional optio ns.
For example, to set a callback, press the AutCB soft key.When the user ends their current or next call, the system wlll
call you and, when you answer, automatlcally make another call attempt to the user.
Calling a person from the contacts list
You can call directory contact. You can
also use the directory In any function where Dir Is dlsplayed.
1. Press the~ CONTACTS key. The console displays the directory menu.
2. Use the
•
left and right
•
arrow keys to select the type of directory entries you want; External, Users, Groups,
Personal and All.
3.
Use the
A
up and down • arrow keys to scroll through the list or to dial the name you want to find to display
matching entries. To return to the full list, press Clear.
4.Press Call .
Redialling a previous number
1, Press Redial . Use the• up and down • arrow keys to scroll through the 10 most recent outgoing calls.
2. Press Call
or
OK to call the number displayed In the call record .
Answering calls
A slow flashing appearance button indicates an alerting call . This
may
also be accompanied by ringing and a flashing
message lamp. If you are currently not on a call:
To make the ringing quite, press the >> double-arrow soft key and then press the Ignore soft key. The call will st/II
continue alerting visually.
To redirect the call to voicemail, press the >> double·arrow soft key and then press the To VM soft key,
To answer the call using the handset, lift the handset.
To answer the call without using the handset, press the
0
SPEAKER
key.
To answer the call using a headset, press the
C2::
HEADSET key.
After you have answered the call, you can switch between different talk modes :
To switch to the handset, 11ft the handset.
To switch to the handsfree mode, press t he
0
SPEAKER key and the~ n replace the handset.
To switch to the headset mode, press the
C2::
HEADSET
key and then replace the handset.
To put a call on hold, press the call appearance
key
or any other appearance key.
Answering a new call
If you are already on a call , answering a new call automatically places the existing call on hold.
To answer a new call, press the appearance button. The existing call Is placed on hold.
• Alternatively, use the • up and down • arrow keys, to scroll the display and highllght the waiting call then press
the double-arrow(>>) soft key and do one of the following : Answer, To VM, Ignore or Drop.
Diverting a call to volcemall
You can transfer a call dlrectly to
your
volcemall mailbox.
1. Use the .& up and down • an-ow keys to highlight the call If It Is not highlighted.
2. Press the>> double-arrow soft key.
3 . Press To VM . The call ls redirected to
your
mailbox.
Silence a ringing call
You can silence the ringer of a currently alerting call. The call will continue alerting visually but with no audible ring .
1. Use the .& up and down • an-ow keys to highlight the call If It Is not highlighted.
2. Press the >> double-arrow soft key.
3. Press Ignore.
1608 Phone Quick Guide
Page2
IP Office
Issue 01 (J/10/2011)