Axis Q1972-E User Manual

Hide thumbs Also See for Q1972-E:

Installation manual (32 pages)

page of 60

/ 60
Bookmarks

Quick Links

Download this manual

AXIS Q19 Thermal Camera Series

AXIS Q1971-E Thermal Camera

AXIS Q1972-E Thermal Camera

User manual

Need help?

Do you have a question about the Q1972-E and is the answer not in the manual?

Questions and answers

Summary of Contents for Axis Q1972-E

Page 1 AXIS Q19 Thermal Camera Series AXIS Q1971-E Thermal Camera AXIS Q1972-E Thermal Camera User manual...
Page 2 Check the current AXIS OS version ........
Page 3 To set up perimeter protection, you need to install an analytics application for perimeter surveillance and protection on your thermal camera. Axis provides the AXIS Perimeter Defender application for this purpose. You can read more about AXIS Perimeter Defender at axis.com/products/axis-perimeter-defender...
Page 4 AXIS Q19 Thermal Camera Series Solution overview • To let possible intruders know that your perimeter is protected, use a flashing beacon (3). See . • To warn and deter, connect a horn speaker (2) that plays a pre-recorded warning message. See .
Page 5 AXIS Q19 Thermal Camera Series Installation Installation Preview mode Preview mode is ideal for installers when fine tuning the camera view during the installation. No login is required to access the camera view in preview mode. It is available only in factory defaulted state for a limited time from powering up the device.
Page 6 Get started Find the device on the network To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.
Page 7 Verify that no one has tampered with the device software To make sure that the device has its original AXIS OS, or to take full control of the device after a security attack: 1. Reset to factory default settings. See .
Page 8 AXIS Q19 Thermal Camera Series Configure your device Configure your device This section covers all the important configurations that an installer needs to do to get the product up and running after the hardware installation has been completed. Basic settings Set the power line frequency 1.
Page 9 Use corridor format to better utilize the full field of view in a long and narrow area, for example a staircase, hallway, road, or tunnel. 1. Depending on your device, turn the camera or the 3-axis lens in the camera 90° or 270°.
Page 10 AXIS Q19 Thermal Camera Series Configure your device ABC 123 1. Go to Video > Image. 2. Click 3. Click for Pixel counter. 4. In the camera’s live view, adjust the size and position of the rectangle around the area of interest, for example where you expect license plates to appear.
Page 11 AXIS Q19 Thermal Camera Series Configure your device 2. Select Image and click 3. Click Images. 4. Drag and drop an image. 5. Click Upload. 6. Click Manage overlay. 7. Select the image and a position. You can also drag the overlay image in the live view to change the position.
Page 12 AXIS Q19 Thermal Camera Series Configure your device Note The Zipstream settings are used for both H.264 and H.265. Select the Zipstream Strength that you want to use. Turn on Optimize for storage. This can only be used if the video management software supports B-frames.
Page 13 Configure your device 1. Go to Video > Stream > General and turn on Signed video. 2. Use AXIS Camera Station (5.46 or later) or another compatible video management software to record video. For instructions, see the AXIS Camera Station user manual.
Page 14 Provide visual indication of an ongoing event You have the option to connect the AXIS I/O Indication LED to your network camera. This LED can be configured to turn on whenever certain events occur in the camera. For example, to let people know that video recording is in progress.
Page 15 1. Go to System > Accessories > I/O ports. 2. Make sure that the port you connected the AXIS I/O Indication LED to is set to Output. Set the normal state to Circuit open. 3. Go to System > Events.
Page 16 AXIS Q19 Thermal Camera Series Configure your device 2. Type a name for the rule. 3. In the list of conditions, under Audio, select Audio Detection. 4. In the list of actions, under Recordings, select Record video. 5. In the list of storage options, select SD_DISK.
Page 17 AXIS Q19 Thermal Camera Series Configure your device 2. Type a name for the recipient. 3. Select Email. 4. Type an email address to send the email to. 5. The camera doesn’t have it’s own email server, so it has to log into another email server to send mails. Fill in the rest of the information according to your email provider.
Page 18 AXIS Q19 Thermal Camera Series Configure your device 11. Type a name for the rule. 12. In the list of conditions, under I/O, select Digital input. 13. In the list of ports, select Port 1. 14. In the list of actions, under Notifications, select Send notification to email.
Page 19 Connect to a network speaker Network speaker pairing allows you to use a compatible Axis network speaker as if it is connected directly to the camera. Once paired, the speaker acts as an audio out device where you can play audio clips and transmit sound through the camera.
Page 20 Device info Shows the device information, including AXIS OS version and serial number. Upgrade AXIS OS: Upgrade the software on your device. Takes you to the Maintenance page where you can do the upgrade. Time sync status Shows NTP synchronization information, including if the device is in sync with an NTP server and the time remaining until the next sync.
Page 21 AXIS Q19 Thermal Camera Series The web interface Ongoing recordings Shows ongoing recordings and their designated storage space. Recordings: View ongoing and filtered recordings and their source. For more information, see Shows the storage space where the recording is saved.
Page 22 AXIS Q19 Thermal Camera Series The web interface Sharpness: Use the slider to make objects in the image appear sharper by adjusting the edge contrast. If you increase the sharpness, it may increase the bitrate and the amount of storage space needed as well.
Page 23 Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects.
Page 24 AXIS Q19 Thermal Camera Series The web interface • Average: Select to automatically adjust the bitrate over a longer time period and provide the best possible image quality based on the available storage. Click to calculate the target bitrate based on available storage, retention time, and bitrate limit.
Page 25 Label: Enter the text label for the x axis. Time window: Enter how long time the data is visualized. Time unit: Enter a time unit for the x axis. Y axis Label: Enter the text label for the y axis.
Page 26 AXIS Q19 Thermal Camera Series The web interface Privacy masks : Click to create a new privacy mask.Privacy masks: Click to change the color of all privacy masks, or to delete all privacy masks permanently.Cell size: If you choose mosaic color, the privacy masks appear as pixilated patterns. Use the slider to change the size of the pixels.
Page 27 Show recordings based on storage type. Apps Add app: Install a new app.Find more apps: Find more apps to install. You will be taken to an overview page of Axis apps.Allow unsigned apps : Turn on to allow installation of unsigned apps.Allow root-privileged apps : Turn on to allow apps with root privileges full access to the device.
Page 28 AXIS Q19 Thermal Camera Series The web interface Synchronization: Select an option for the device’s date and time synchronization. • Automatic date and time (manual NTS KE servers): Synchronize with the secure NTP key establishment servers connected to the DHCP server.
Page 29 AXIS Q19 Thermal Camera Series The web interface Hostname Assign hostname automatically: Select to let the network router assign a hostname to the device automatically.Hostname: Enter the hostname manually to use as an alternative way of accessing the device. The server report and system log use the hostname.
Page 30 Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
Page 31 Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).To allow the device to access a network protected through certificates, you must install a signed client certificate on the device.Authentication method: Select an EAP type used for...
Page 32 To install test software or other custom software from Axis on the device, you need a custom signed AXIS OS certificate. The certificate verifies that the software is approved by both the device owner and Axis. The software can only run on a specific device which is identified by its unique serial number and chip ID.
Page 33 AXIS Q19 Thermal Camera Series The web interface Accounts Accounts Add account: Click to add a new account. You can add up to 100 accounts.Account: Enter a unique account name.New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols.Repeat password: Enter...
Page 34 AXIS Q19 Thermal Camera Series The web interface Note You can create up to 256 action rules. Add a rule: Create a rule.Name: Enter a name for the rule.Wait between actions: Enter the minimum time (hh:mm:ss) that must pass between rule activations. It is useful if the rule is activated by, for example, day-night mode conditions, to avoid that small light changes during sunrise and sunset activate the rule repeatedly.Condition: Select a condition from the list.
Page 35 RSA is the preferred method during negotiation, followed by ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.
Page 36 IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device software can simplify integration of data and events produced in the device to systems which are not video management software (VMS).Set up the device as an MQTT client.
Page 37 AXIS Q19 Thermal Camera Series The web interface prefix: Used in the default values for the topic in the connect message and LWT message on the MQTT client tab, and in the publication conditions on the MQTT publication tab.Reconnect automatically: Specifies whether the client should reconnect automatically after a disconnect.Connect messageSpecifies if a message should be sent out when a connection is established.Send...
Page 38 DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share since each device gets its own folder.
Page 39 When you create an ONVIF account, you automatically enable ONVIF communication. Use the account name and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com. Add accounts: Click to add a new ONVIF account.Account: Enter a unique account name.New password: Enter a password for the account.
Page 40 AXIS Q19 Thermal Camera Series The web interface Add media profile: Click to add a new ONVIF media profile.Profile name: Add a name for the media profile.Video source: Select the video source for your configuration. • Select configuration: Select a user-defined configuration from the list. The configurations in the drop-down list correspond to the device's video channels, including multiviews, view areas and virtual channels.
Page 41 AXIS Q19 Thermal Camera Series The web interface conditions are correct, and the camera doesn’t point at a scene that lacks contours, for example, a blank wall. Camera tampering can be used as a condition to trigger actions. Trigger delay: Enter the minimum time that the tampering conditions must be active before the alarm triggers. This can help prevent false alarms for known conditions that affect the image.Trigger on dark images: It is very difficult to generate alarms...
Page 42 The web interface Pairing allows you to use a compatible Axis network speaker or microphone as if it’s part of the camera. Once paired, the network speaker acts as an audio out device where you can play audio clips and transmit sound through the camera. The network microphone will take up sounds from the surrounding area and make it available as an audio input device, usable in media streams and recordings.
Page 43 AXIS OS upgrade: Upgrade to a new AXIS OS version. New releases can contain improved functionality, bug fixes, and completely new features. We recommend you to always use the latest AXIS OS release. To download the latest release, go to axis.com/support.
Page 44 H.264 or MPEG-4 Part 10/AVC Note H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.
Page 45 H.265 can, without compromising image quality, reduce the size of a digital video file by more than 25% compared to H.264. Note • H.265 is licensed technology. The Axis product includes one H.265 viewing client license. Installing additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.
Page 46 AXIS Q19 Thermal Camera Series Learn more Target bitrate Average bitrate (ABR) With average bitrate, the bitrate is automatically adjusted over a longer period of time. This is so you can meet the specified target and provide the best video quality based on your available storage. Bitrate is higher in scenes with a lot of activity, compared to static scenes.
Page 47 Speaker pairing Edge-to-edge speaker pairing allows you to use a compatible Axis network speaker as if it’s part of your camera. Once paired, the speaker's features are integrated in the camera's web interface and the network speaker acts as an audio out device where you can play audio clips and transmit sound through the camera.
Page 48 AXIS Perimeter Defender consists of a desktop interface (B), from where you install and set up the application on the cameras (A). You can then configure the system to send alarms to the Video Management Software (C).
Page 49 Signed OS Signed OS is implemented by the software vendor signing the AXIS OS image with a private key. When the signature is attached to the operating system, the device will validate the software before installing it. If the device detects that the integrity of the software is compromised, the AXIS OS upgrade will be rejected.
Page 50 This ensures no data stored in the file system can be extracted or tampered with when the device is not in use, unauthenticated access to the device is achieved and/or the Axis device is stolen. During the secure boot process, the read-write filesystem is decrypted and can be mounted and used by the Axis device.
Page 51 AXIS Q19 Thermal Camera Series Specifications Specifications Product overview Mounting bracket Connection lid Camera unit Network connector (PoE) Power connector Part number (P/N) & serial number (S/N) Status LED indicator Control button Audio connector 10 I/O connector 11 SD memory card slot...
Page 52 Don’t remove the SD card while the product is running. This device supports microSD/microSDHC/microSDXC cards. For SD card recommendations, see axis.com. microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.
Page 53 AXIS Q19 Thermal Camera Series Specifications Digital input - For connecting devices that can toggle between an open and closed circuit, for example PIR sensors, door/window contacts, and glass break detectors. Supervised input - Enables possibility to detect tampering on a digital input.
Page 54 AXIS Q19 Thermal Camera Series Specifications Power connector 2-pin terminal block for DC power input. Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either a rated output power limited to ≤100 W or a rated output current limited to ≤5 A.
Page 55 AXIS Q19 Thermal Camera Series Clean your device Clean your device You can clean your device with lukewarm water and mild, nonabrasive soap. NOTICE TICE TICE • Harsh chemicals can damage the device. Don’t use chemicals such as window cleaner or acetone to clean your device.
Page 56 Using AXIS OS from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.
Page 57 Note When you upgrade the device with the latest AXIS OS version in the active track, the product receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release before you upgrade. To find the latest AXIS OS version and the release notes, go to axis.com/support/device-software.
Page 58 • AXIS Camera Station Edge: free of charge, ideal for small systems with basic surveillance needs. • AXIS Camera Station 5: 30-day trial version free of charge, ideal for small to mid-size systems. • AXIS Camera Station Pro: 90-day trial version free of charge, ideal for small to mid-size systems.
Page 59 • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. • Using palettes affects the product’s CPU load which in turn affects the frame rate.
Page 60 User manual Ver. M2.2 AXIS Q19 Thermal Camera Series Date: November 2024 © Axis Communications AB, 2024 Part no. T10209446...

This manual is also suitable for:

Q19 series Q1971-e