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Axis Q1961-TE User Manual

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AXIS Q1961-TE Thermal Camera
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  • Page 1 AXIS Q1961-TE Thermal Camera User Manual...

  • Page 2: Table Of Contents

    AXIS Q1961-TE Thermal Camera Table of Contents Get started ..........

  • Page 3: Get Started

    Get started Find the device on the network To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.

  • Page 4: Verify That No One Has Tampered With The Firmware

    Verify that no one has tampered with the firmware To make sure that the device has its original Axis firmware, or to take full control of the device after a security attack: 1. Reset to factory default settings. See Reset to factory default settings on page 50.

  • Page 5: Configure Your Device

    AXIS Q1961-TE Thermal Camera Configure your device Configure your device Basic settings Set the power line frequency 1. Go to Video > Installation > Power line frequency. 2. Click Change. 3. Select a power line frequency and click Save and restart.

  • Page 6: View And Record Video

    AXIS Q1961-TE Thermal Camera Configure your device 1. Depending on your device, turn the camera or the 3-axis lens in the camera 90° or 270°. 2. If the device doesn’t have automatic rotation of the view, go to Video > Installation.

  • Page 7: Set Up Rules For Events

    AXIS Q1961-TE Thermal Camera Configure your device Note The Zipstream settings are used for both H.264 and H.265. Turn on Dynamic FPS. Turn on Dynamic GOP and set a high Upper limit GOP length value. Note Most web browsers don’t support H.265 decoding and because of this the device doesn’t support it in its web interface.
  • Page 8 With the thermometry functionality, you can detect temperature changes in the monitored area. In this example, the camera monitors the temperature in a freezer. If the freezer gets too warm, the camera triggers an Axis strobe siren to alert staff on the premises.
  • Page 9 AXIS Q1961-TE Thermal Camera Configure your device Method: POST Body: "apiVersion": "1.0", "method": "start", "params": { "profile" : "Temperature alarm 15 sec" 3. Click Save. Detect tampering with input signal This example explains how to send an email when the input signal is cut or short-circuited. For more information about the I/O connector, see page 46.
  • Page 10 AXIS Q1961-TE Thermal Camera Configure your device 2. Set a duration for Trigger after. The value indicates the time that must pass before an email is sent. 3. Turn on Trigger on dark images to detect if the lens is sprayed, covered, or rendered severely out of focus.

  • Page 11: Audio

    Connect to a network speaker Network speaker pairing allows you to use a compatible Axis network speaker as if it is connected directly to the camera. Once paired, the speaker acts as an audio out device where you can play audio clips and transmit sound through the camera.

  • Page 12: The Device Interface

    AXIS Q1961-TE Thermal Camera The device interface The device interface To reach the device interface, type the device’s IP address in a web browser. Note Support for the features and settings described in this section varies between devices. Show or hide the main menu.

  • Page 13: Video

    AXIS Q1961-TE Thermal Camera The device interface Video Click to play the live video stream. Click to freeze the live video stream. Click to take a snapshot of the live video stream. The file is saved in the ‘Downloads’ folder on your computer. The image file name is [snapshot_YYYY_MM_DD_HH_MM_SS.jpg].
  • Page 14 AXIS Q1961-TE Thermal Camera The device interface • Refresh: Click to refresh the still image in the live view. Click to show the live view at full resolution. If the full resolution is larger than your screen size, use the smaller image to navigate in the image.
  • Page 15 AXIS Q1961-TE Thermal Camera The device interface Sharpness: Use the slider to make objects in the image appear sharper by adjusting the edge contrast. If you increase the sharpness, it may increase the bitrate and the amount of storage space needed as well.
  • Page 16 Zipstream: A bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example in scenes with moving objects.
  • Page 17 AXIS Q1961-TE Thermal Camera The device interface Click to calculate the target bitrate based on available storage, retention time, and bitrate limit. Target bitrate: Enter desired target bitrate. Retention time: Enter the number of days to keep the recordings. Storage: Shows the estimated storage that can be used for the stream.

  • Page 18: Thermometry

    AXIS Q1961-TE Thermal Camera The device interface : Select the position of the overlay in the image. Privacy masks : Click to create a new privacy mask. The maximum number of masks depend on the complexity of all masks combined.

  • Page 19: Audio

    AXIS Q1961-TE Thermal Camera The device interface With temperature detection, you can define up to ten areas in the scene where you want to monitor the temperature. In System > Events you can create rules using the detection areas as conditions.

  • Page 20: Recordings

    AXIS Q1961-TE Thermal Camera The device interface Input type: Select the type of input, for instance if it’s a microphone or line-in. Power type: Select power type for your input. Apply changes: Click to apply your selection. Separate gain controls : Turn on to adjust the gain separately for the different input types.
  • Page 21 AXIS Q1961-TE Thermal Camera The device interface Click to play the recording. Click to stop playing the recording.
  • Page 22 AXIS Q1961-TE Thermal Camera The device interface Click to show more information and options about the recording. Set export range: If you only want to export part of the recording, enter from when to when. Click to delete the recording.

  • Page 23: Apps

    • Activate license with a key: If the app requires a license, you need to activate it. Use this option if your device doesn’t have internet access. If you don’t have a license key, go to axis.com/applications. You need a license code and the Axis product serial number to generate a license key.
  • Page 24 AXIS Q1961-TE Thermal Camera The device interface Network IPv4 Assign IPv4 automatically: Select to let the network router assign an IP address to the device automatically. We recommend automatic IP (DHCP) for most networks. IP address: Enter a unique IP address for the device. Static IP addresses can be assigned at random within isolated networks, provided that each address is unique.
  • Page 25 One-click cloud connection One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services. Allow O3C: • One-click: The default setting. Press and hold the control button on the device to connect to an O3C service over the internet.
  • Page 26 Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
  • Page 27 To install test firmware or other custom firmware from Axis on the device, you need a custom-signed firmware certificate. The certificate verifies that the firmware is approved by both the device owner and Axis. The firmware can only run on a specific device which is identified by its unique serial number and chip ID.
  • Page 28 AXIS Q1961-TE Thermal Camera The device interface Users Add user: Click to add a new user. You can add up to 100 users. Username: Enter a unique username. New password: Enter a password for the user. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example letters, numbers, punctuation, and some symbols.
  • Page 29 AXIS Q1961-TE Thermal Camera The device interface Use this condition as a trigger: Select to make this first condition function only as a starting trigger. It means that once the rule is activated it remains active for as long as all the other conditions are met, no matter the state of the first condition. If you don’t select this option, the rule will simply be active whenever all the conditions are met.
  • Page 30 RSA is the preferred method during negotiation, followed by ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.
  • Page 31 IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device firmware can simplify integration of data and events produced in the device to systems which are not video management systems (VMS).
  • Page 32 AXIS Q1961-TE Thermal Camera The device interface Keep alive interval: The keep alive interval enables the client to detect when the server is no longer available without having to wait for the long TCP/IP timeout. Timeout: The time interval in seconds to allow a connect to complete. Default value: 60 Device topic prefix: Used in the default values for the topic in the connect message and LWT message on the MQTT client tab, and in the publication conditions on the MQTT publication tab.
  • Page 33 DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share, since each device gets its own folder.
  • Page 34 AXIS Q1961-TE Thermal Camera The device interface Important Risk of data loss and corrupted recordings. Do not remove the SD card while the device is running. Unmount the SD card before you remove it. Unmount: Click to safely remove the SD card.
  • Page 35 Delete user: Delete the user. You can’t delete the root user. By creating an ONVIF user, you automatically enable ONVIF communication. Use the username and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com. ONVIF media profiles An ONVIF media profile consists of a set of configurations that you can use to change media stream settings.
  • Page 36 Network speaker pairing Network speaker pairing allows you to use a compatible Axis network speaker as if it is connected directly to the camera. Once paired, the speaker acts as an audio out device where you can play audio clips and transmit sound through the camera.
  • Page 37 AXIS Q1961-TE Thermal Camera The device interface Use digital input to connect external devices that can toggle between an open and closed circuit, for example PIR sensors, door or window contacts, and glass break detectors. Use digital output to connect external devices such as relays and LEDs. You can activate connected devices through the VAPIX®...

  • Page 38: Maintenance

    Severity: Select which messages to send when triggered. CA certificate set: See the current settings or add a certificate. Plain config Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page. SSH server Secure Shell (SSH): Turn on to allow a user to securely log on and perform shell and network services over the network.
  • Page 39 The device interface Note All Axis device firmware is digitally signed to ensure that you only install verified firmware on your device. This further increases the overall minimum cybersecurity level of Axis devices. For more information, see the white paper “Signed firmware, secure boot, and security of private keys”...

  • Page 40: Learn More

    AXIS Q1961-TE Thermal Camera Learn more Learn more Color palettes To help the human eye distinguish details in a thermal image, you can apply a color palette to the image. The colors in the palette are artificially created pseudocolors that emphasize temperature differences.

  • Page 41: Streaming And Storage

    H.264 or MPEG-4 Part 10/AVC Note H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller. H.264 can, without compromising image quality, reduce the size of a digital video file by more than 80% compared to the Motion JPEG format and by as much as 50% compared to older MPEG formats.
  • Page 42 AXIS Q1961-TE Thermal Camera Learn more Maximum bitrate (MBR) Maximum bitrate lets you set a target bitrate to handle bitrate limitations in your system. You might see a decline in image quality or frame rate as the instantaneous bitrate is kept below the specified target bitrate. You can choose to prioritize either image quality or frame rate.

  • Page 43: Applications

    Applications With applications you can get more out of your Axis device. AXIS Camera Application Platform (ACAP) is an open platform that makes it possible for third parties to develop analytics and other applications for Axis devices. Applications can be preinstalled on the device, available for download for free, or for a license fee.

  • Page 44: Security

    AXIS Q1961-TE Thermal Camera Learn more Security TPM module The TPM (Trusted Platform Module) is a component that provides cryptographic features to protect information from unauthorized access. It is always activated and there are no settings you can change.

  • Page 45: Specifications

    AXIS Q1961-TE Thermal Camera Specifications Specifications Product overview Mounting bracket Connection lid Camera unit Network connector (PoE) Power connector Part number (P/N) & serial number (S/N) Status LED indicator Control button Audio connector 10 I/O connector 11 SD memory card slot...

  • Page 46: Sd Card Slot

    SD card while the product is running. This product supports microSD/microSDHC/microSDXC cards. For SD card recommendations, see axis.com. microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.
  • Page 47 AXIS Q1961-TE Thermal Camera Specifications Digital output - For connecting external devices such as relays and LEDs. Connected devices can be activated by the VAPIX® Application Programming Interface, through an event or from the product’s webpage. 4-pin terminal block Function...
  • Page 48 AXIS Q1961-TE Thermal Camera Specifications...

  • Page 49: Cleaning Recommendations

    AXIS Q1961-TE Thermal Camera Cleaning recommendations Cleaning recommendations If the device gets grease stains or becomes heavily soiled, you can clean it with mild, solvent-free soap or detergent. NOTICE TICE TICE Never use harsh detergent, for example gasoline, benzene, or acetone.

  • Page 50: Troubleshooting

    Using firmware from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.

  • Page 51: Technical Issues, Clues, And Solutions

    3. Go to Maintenance > Firmware upgrade and click Upgrade. When the upgrade has finished, the product restarts automatically. You can use AXIS Device Manager to upgrade multiple devices at the same time. Find out more at axis.com/products/axis-device-manager. Technical issues, clues, and solutions If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support.

  • Page 52: Performance Considerations

    IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed by DHCP changed, use AXIS IP Utility or AXIS Device Manager to locate the device on the network. Identify the device using its model or serial number, or by the DNS name (if the name has been configured).

  • Page 53: Contact Support

    Heavy network utilization due to poor infrastructure affects the bandwidth. • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. Contact support Contact support at axis.com/support.
  • Page 54 User Manual Ver. M2.2 AXIS Q1961-TE Thermal Camera Date: January 2023 © Axis Communications AB, 2022 Part No. T10180249...

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