Axis Q19 Series User Manual

Thermal network camera
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AXIS Q19 Series
AXIS Q1941-E Thermal Network Camera
AXIS Q1942-E Thermal Network Camera

User Manual

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Summary of Contents for Axis Q19 Series

  • Page 1: User Manual

    AXIS Q19 Series AXIS Q1941-E Thermal Network Camera AXIS Q1942-E Thermal Network Camera User Manual...
  • Page 2: Table Of Contents

    AXIS Q19 Series Table of Contents Solution overview ......... . .
  • Page 3: Solution Overview

    To set up perimeter protection, you need to install an analytics application for perimeter surveillance and protection on your thermal camera. Axis provides the AXIS Perimeter Defender application for this purpose. You can read more about AXIS Perimeter Defender at www.axis.com.
  • Page 4 AXIS Q19 Series Solution overview • Use a flashing beacon (3) to let possible intruders know that your perimeter is protected (see How to connect a flashing beacon on page 7 ). • To further warn and deter, connect a horn speaker (2) that plays a pre-recorded warning message (see How to connect a...
  • Page 5: Setup

    HTTPS connection before resetting the passwords. The device password is the primary protection for the data and services. Axis’ devices do not impose a password policy as devices may be used in various types of installations, but to protect your data do the following: •...
  • Page 6: About The Product's Built-In Help

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and...
  • Page 7: How To Connect A Flashing Beacon

    1. Go to www.axis.com 2. To get a license key you need the license code and the Axis product serial number. 3. Save the license key file on the computer to be able to select it when the application asks for it.
  • Page 8: How To Connect A Network Horn Speaker

    Use a network horn speaker to warn and deter possible intruders. This scenario explains how to connect an Axis network horn speaker to the camera and set it up to play an audio clip whenever the thermal camera detects an intrusion. In this scenario, the horn speaker can only be activated due to alarms coming outside office hours, between 18.00 and 08.00 Monday-Friday.
  • Page 9: How To Reduce Bandwidth And Storage

    3. Give the recipient a name, for example “Horn speaker”. 4. Select HTTP from the Type drop-down list. 5. Enter http://[HornSpeakerIP]/axis-cgi/playclip.cgi?clip=[x] in the url field, where [HornSpeakerIP] is the IP address of the horn speaker and [x] is the audio clip number.
  • Page 10: Daily Use

    AXIS Q19 Series Daily use Daily use About color palettes Color palettes applied to thermal images help the human eye distinguish image details. The colors in the palette are artificially created pseudocolors that emphasize temperature differences. Color palette recommendation The product has several color palettes to choose from. If an operator watches the video stream, choose any of the palettes. If the video stream is only used by applications, select the white-hot palette.
  • Page 11: Troubleshooting

    To find the latest firmware and the release notes, go to axis.com/support/firmware 1. Download the latest firmware file to your computer, available free of charge at axis.com/support/firmware...
  • Page 12: Technical Issues, Clues And Solutions

    Axis product. Check all cabling and reinstall the product. Possible IP address conflict The static IP address in the Axis product is used before the DHCP server sets a dynamic address. with another device on the...
  • Page 13: Performance Considerations

    • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. • Using palettes affects the product’s CPU load which in turn affects the frame rate.
  • Page 14: Specifications

    AXIS Q19 Series Specifications Specifications To find the latest version of the product’s datasheet, go to the product page on axis.com and locate Support & Documentation. Product overview Power connector I/O and audio terminal connector (multi-connector) Network connector Status indicator LED...
  • Page 15: Sd Card Slot

    Resetting the product to factory default settings. See page 11 . • Connecting to an AXIS Video Hosting System service. See . To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...
  • Page 16 AXIS Q19 Series Specifications Multicable connectors Multicable overview Camera power connector Camera multiconnector Power connector I/O terminal connector Audio in (pink) Audio out (green) The multicable provides the following connectors: Power connector - 2-pin terminal block used for power input. The polarity of the cables does not matter. Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either a rated output power limited to ≤100 W or a rated output...
  • Page 17 AXIS Q19 Series Specifications Function Notes Specifications 0 V DC 0 V DC (-) DC output Can be used to power auxiliary equipment. 12 V DC Note: This pin can only be used as power out. Max load =50 mA 3–4...
  • Page 18 User Manual Ver. M5.1 AXIS Q19 Series Date: October 2017 © Axis Communications AB, 2015 - 2017 Part No. 1741422...

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Q1941-eQ1942-e

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