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(Only available in the continental US and Canada)
VISIT OUR WEBSITE FIRST, SO WE CAN HELP YOU RIGHT AWAY!
Although great care has been taken to ensure proper packaging and handling of this product, occasionally problems occur. If you discover any missing, damaged or defective parts, please visit our website to order replacement parts. If you experience any further trouble with your product, please contact our customer service department.
parts.nychbrands.com (Continental US and Canada only)
support@zippity-outdoor.com
704-892-5222 / 877-234-6196
Customer service agents are available to take calls weekdays from 9am5pm EST.
If you call outside of business hours, please leave a voicemail.
To help you quickly and accurately, please have reference item number ZP19037 and the specific part name. It is helpful if you can provide the batch lot which is a stamped number on the inside of the box.
If you are having problems with the assembly or installation of this product, we are happy to assist you with the process, so please give us a call at 704-892-5222 / 877-234-6196.
If for some reason you need to return this product, please allow us to help resolve your issues first. If you still decide to return the product, you will need to initiate the return from the company you originally purchased from.
Tools required for a smoother installation experience.
*- May be needed depending on soil condition
support@zippity-outdoor.com
704-892-5222
877-234-6196
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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