Ricoh Aficio SP C320DN Hardware Manual page 220

9. Troubleshooting
The paper size appears on the control panel and printing is not performed with PDF Direct
Print.
• When using PDF Direct Print, printout requires paper set within the PDF file. When a message indicating
a paper size appears, either place the indicated size in the paper tray, or perform Form Feed.
Also, if [Sub Paper Size] in the [System] Menu is set to [Auto], printing is performed assuming letter
size and A4 size to be the same size. For example, When a PDF file set to A4 size paper is printed
using PDF Direct Print and letter size paper is loaded in the paper tray, the file will be printed out. This
applies similarly to the opposite case.
The color of the printout is different from the color on the computer's display.
• The colors made using color toner are different from colors displayed on the display in its production
system.
• If you select [On] for [Economy Color:] on the [Print Quality] menu in the printer driver's dialog box,
the color gradation may appear differently.
For details, see the printer driver Help.
• Turn off the main power, and then turn it back on. If the colors are not as you require them, perform
[Color Registration].
For details, see p.189 "Adjusting the Color Registration".
The color of the printout is different from the color specified.
• If a specific color is omitted, turn the printer off, wait a few moments, and then turn it back on again.
If this does not solve the problem, contact your sales or service representative.
Color changes extremely when adjusted with the printer driver.
• Do not make extreme settings for the color balance on the "Print Quality" tab in the printer driver's
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dialog box.
Note that the sample image displayed in the printer driver is used only to show what processing will
be performed, so may not match the print results.
For details, see the printer driver Help.
Color documents are printed in black and white.
• The printer driver is not set up for color printing.
For details, see the printer driver Help.
• Some applications print color files in black and white.
Solid areas, lines or text are shiny or glossy when created as a mixture of cyan, magenta,
yellow.
• Select [K (Black)] for [Gray Reproduction (Text/Line Art):] in the printer driver's dialog box.
For details, see the printer driver Help.
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