Windows Problems; Network Scan Problems - Ricoh AC205 User Manual

Windows Problems

Condition
The test page is not
printed.
Set IP is unable to
automatically detect
printers.
The printer does not print.

Network Scan Problems

Condition
I can't find a scanned
image file.
I can't find the scanned
image file after scanning.
I forgot my ID and PIN.
I can't view the Help file.
Suggested solutions
Turn off the printer, then turn it back on.
1.Check LAN cable is connected to the printers.
• Check LAN cable is connected to the printers yourself.
• Make sure that there are the connected printers
shown in network neighborhood. If not, check the
communication status of the printers.
• If IP address is assigned to the computers, try ping
command.
2.If LAN is connected by routers, Set IP is unable to
detect the printers. Make sure the computers and
printers are on the same network segment.
3.Check entry values of IP address, subnet mask and
default gateway.
1.Check IP address
2.Check Model name of the driver
3.Try add a port
4.Refer to the "Set IP"
Suggested solutions
You can check the scanned file's destination in the
Advanced Page in the Network Scan program's Properties
screen.
Check if the scanned file's application is on your
computer.
Check 'Open immediately with the default application' in
the Advanced Page in the Network Scan program's
Properties screen to open the scanned image
immediately after scanning.
Check your ID and PIN in the Server Page in the Network
Scan program's Properties screen.
To view the Help file, you need to have Internet Explorer
4 service pack 2 or above.
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ROUBLESHOOTING
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