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TKH security Siqura XCU3 Series User Manual

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TKH
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XCU3 Compact Series
User manual
Copyright © 2024 TKH Security. Version 1.2.
TKH Security | Siqura XCU3 Series | User manual
Rugged and reliable IP camera for aggressive environments
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Summary of Contents for TKH security Siqura XCU3 Series

  • Page 1 XCU3 Compact Series User manual Rugged and reliable IP camera for aggressive environments Copyright © 2024 TKH Security. Version 1.2. TKH Security | Siqura XCU3 Series | User manual...
  • Page 2 Any brand names mentioned in this manual are registered trademarks of their respective owners. Liability TKH Security accepts no liability for claims from third parties arising from improper use other than that stated in this manual. Although considerable care has been taken to ensure a correct and suitably comprehensive description of all relevant product components, this manual may nonetheless contain errors and inaccuracies.

  • Page 3: Table Of Contents

    Overview ..........................6 Use the web interface ......................7 Live Stream ......................... 9 Camera ..........................11 Event..........................26 Recording ......................... 31 Device ..........................35 Diagnostics ........................49 Advanced .......................... 50 Troubleshooting ........................ 51 TKH Security | Siqura XCU3 Series | User manual...

  • Page 4: About This Manual

    We are committed to delivering high-quality products and services. The information given in this manual was current when published. As we continuously seek to improve our products and user experience, all features and specifications are subject to change without notice. TKH Security | Siqura XCU3 Series | User manual...
  • Page 5 This product uses the open-source Free Type font-rendering library. The Open Source Libraries and Licenses document, available at http://tkhsecurity.com, gives a complete overview of open source libraries used by our video encoders and IP cameras. TKH Security | Siqura XCU3 Series | User manual...

  • Page 6: Overview

    The XCU Compact can be fitted with either the low-light 4x zoom or 10x zoom lens. TKH Security | Siqura XCU3 Series | User manual...

  • Page 7: Use The Web Interface

    A Revert button appears when you adjust specific settings. It lets you undo your changes. The button is available until you leave the webpage. Restore the setting to its original state (at the time of opening the webpage). TKH Security | Siqura XCU3 Series | User manual...
  • Page 8 120 minutes after login your session times out and you will be presented with the above message. Changes in date and time might also trigger a “Session expired”. Click Sign in login again. TKH Security | Siqura XCU3 Series | User manual...

  • Page 9: Live Stream

    Play Pause the preview. Play live video stream Pause live video stream Toolbar The buttons in the upper-right corner vary, based on your model. Take snapshot TKH Security | Siqura XCU3 Series | User manual...

  • Page 10: Take A Snapshot

    For better observation, you may want to enter full-screen mode. Click Full-screen. The preview fills the entire screen. Clicking or pressing [Esc] on your keyboard takes you back to Close full-screen standard mode. TKH Security | Siqura XCU3 Series | User manual...

  • Page 11: Camera

    25 fps, while 30 fps is best in areas with 60 Hz power. Mirror horizontal This function flips the image horizontally to create a mirrored effect. TKH Security | Siqura XCU3 Series | User manual...

  • Page 12: Image Settings

    Lower the settings pane Click the down arrow at the top of the transparent pane to lower it. Raise the settings pane Click the horizontal bar under the preview to raise the settings pane. TKH Security | Siqura XCU3 Series | User manual...
  • Page 13 (iris adjustment), by how long you keep the sensor exposed (shutter speed), and by other exposure parameters. Exposure mode Use this list to select the exposure mode. TKH Security | Siqura XCU3 Series | User manual...
  • Page 14 Use this slider to adjust the iris. Increasing this value reduces the amount of light reaching the sensor of the camera, but increases the depth of field of the image. Actual gain Shows the current amount of gain with the selected exposure mode. TKH Security | Siqura XCU3 Series | User manual...
  • Page 15 BLC doesn’t work when WDR is switched on. Zoom/focus TKH Security | Siqura XCU3 Series | User manual...
  • Page 16 Light source Colour temperature in °K Cloudy sky 6000 to 8000 Noon sun and clear sky 6500 Household lighting 2500 to 3000 75 W Light bulb 2820 Candle flame 1200 to 1500 TKH Security | Siqura XCU3 Series | User manual...
  • Page 17 IR cut filter. With a set level of darkness, the IR cut filter is automatically disabled (Off), and the infrared sensitivity is increased. With a set level of brightness, the IR cut filter is automatically enabled (On). TKH Security | Siqura XCU3 Series | User manual...
  • Page 18 The camera system can provide image stabilization to compensate for small amounts of camera shake. Available options: Off, On, and Hold. Select Hold if you want to keep the current image steady. TKH Security | Siqura XCU3 Series | User manual...
  • Page 19 Highlight correction. Use this function to mask extremely bright parts of the image with a grey color. Highlight mask level This determines at which brightness level the HLC masks are drawn. TKH Security | Siqura XCU3 Series | User manual...
  • Page 20 You can, for example, have the camera name, date and time information, measurements, a custom text or a logo displayed. Layout Toolbar Availability of overlay toolbar buttons varies from model to model. Button Name Add text overlay Add image overlay (TBD) TKH Security | Siqura XCU3 Series | User manual...
  • Page 21 Every item available in the MAPI database can be shown using PV(MAPI-Parameter) Render mode The text can be showed with a rectangular border or an outline along the characters. Border color, transparency, font-type, size, and colour can all be adjusted. TKH Security | Siqura XCU3 Series | User manual...

  • Page 22: Streaming Profiles

    In the Profile list (below the Stream tabs), select the factory profile which is appropriate for (or comes closest to) the intended purpose. Repeat steps 1 and 2 for the other stream, if necessary. TKH Security | Siqura XCU3 Series | User manual...
  • Page 23 Range: 1-25 fps (PAL); 1-30 fps (NTSC). Some third party VMS systems use a frame rate divider to change the frame rate. The camera supports both. GOP size Determines the distance in frames between two I-frames (or Key-frames) TKH Security | Siqura XCU3 Series | User manual...
  • Page 24 When enabled, any text or image overlays set in the Overlays page will be shown for the selected stream. When disabled, no text or image overlay will be shown for the selected stream. TKH Security | Siqura XCU3 Series | User manual...
  • Page 25 (Optional) Change the color of the shape by selecting a color from the color list in the lower-left corner of the preview. Delete a privacy mask Click the shape in the preview. Click the recycle bin button in the upper-right corner. TKH Security | Siqura XCU3 Series | User manual...

  • Page 26: Event

    To prevent loss of video when the connection to a central network video recorder or VMS system is lost, recorded video clips can be stored on the microSD card inside the edge TKH Security | Siqura XCU3 Series | User manual...
  • Page 27 This is to prevent unintended recording to the microSD card. Edge recording continues until the device becomes responsive to ping messages again - that is, on the next received ping. TKH Security | Siqura XCU3 Series | User manual...

  • Page 28: Connection Monitor

    FTP servers. A target server must hold a user account associated with the unit. If you assign two servers, images are posted simultaneously to FTP server 1 and FTP server 2. TKH Security | Siqura XCU3 Series | User manual...
  • Page 29 , type a descriptive name or accept the default name. File name With the append button you can add extra information to the file name. To activate continuous posting, select Enable TKH Security | Siqura XCU3 Series | User manual...
  • Page 30 Link an action to a digital I/O event On the Event Management page, you can add events triggered by "I/O # closed" and define actions to be taken when such events occur. TKH Security | Siqura XCU3 Series | User manual...

  • Page 31: Recording

    Continuous recording Selecting Enable activates continuous recording of the chosen video stream to the microSD card. Recording continues until you clear the check box to disable the function. TKH Security | Siqura XCU3 Series | User manual...
  • Page 32 Clip names are created automatically using UTC date/time information. NOTE: Downloading a clip to your PC does not remove the clip from the microSD card. You can delete clips manually on the Edge Recording page (see below). TKH Security | Siqura XCU3 Series | User manual...
  • Page 33 A 32 GB microSDHC with 2000 write cycles, for example, can write a total of 64 TB before it should be replaced. TKH Security | Siqura XCU3 Series | User manual...
  • Page 34 The SD card is currently being retrieved. Card size Indicates the total storage capacity of the SD card. The diagram indicates how much of the storage capacity is currently in use. TKH Security | Siqura XCU3 Series | User manual...

  • Page 35: Device

    Administrative information for article identification. Serial number Uniquely identifies the unit. You may be asked to provide this number when you contact our technical support. Firmware version Indicates the currently active firmware version. TKH Security | Siqura XCU3 Series | User manual...
  • Page 36 After clicking either of the options the unit restarts and is unresponsive for 30 seconds. If you need to keep the current network configuration, click Keep network settings TKH Security | Siqura XCU3 Series | User manual...
  • Page 37 The host name shall be unique within the network. HTTP port The port used for connections over HTTP. Default: port 80. HTTPS port The port used for secure communication over the network. Default: port 443. TKH Security | Siqura XCU3 Series | User manual...
  • Page 38 PC is set to the factory-default subnet of the unit. Having made the web interface accessible in this way, you can use the Network page to change the default network settings to the desired settings. TKH Security | Siqura XCU3 Series | User manual...
  • Page 39 HTTPS. By default HTTP uses port 80 and HTTPS port 443. You may enter a different port number when required. “Bit rate limiting” limits the http traffic to that bitrate. Useful when downloading recorded clips and not interfering with a running video stream. TKH Security | Siqura XCU3 Series | User manual...
  • Page 40 Select this check box if you need to establish MX connections. MX/IP is a proprietary UDP protocol used to communicate with TKH Security device manager SDM2. UPnP If enabled, UPnP (Universal Plug and Play) allows the unit to advertise its presence and services to control points on the network.

  • Page 41: Date And Time

    The date and time are displayed in fixed format in the web interface - that is, yyyy-mm-dd and hh:mm:ss. On the Overlays page, you can select an alternative format for text overlays. Time zone Set the local zone depending on the physical location of the unit. TKH Security | Siqura XCU3 Series | User manual...
  • Page 42 DHCP settings or you can set it on the Network page. (See section on Network) Time service query interval Indicates the time interval, in minutes, used by the camera to retrieve the current time from the time server. TKH Security | Siqura XCU3 Series | User manual...
  • Page 43 Information transported over the network - for example, device settings and user credentials - is encrypted to protect it against intrusions and infections that can compromise the security and privacy of the information. TKH Security | Siqura XCU3 Series | User manual...
  • Page 44 "Common name" box IMPORTANT: Make sure that the Common name that you specify matches the URL that is used to access the webpages of the unit. Generally, this is its IP address. TKH Security | Siqura XCU3 Series | User manual...
  • Page 45 At the top of the page, activate HTTPS by selecting Certificate required. Refresh the page. Log on to the unit. Your browser is now using a secure connection to communicate with the unit. TKH Security | Siqura XCU3 Series | User manual...

  • Page 46: User Management

    The unit supports three account types with associated access levels. Account Page access Permissions Viewer Live Stream View live video Operator All pages except Configure, manage and operate the unit. User Management Admin Full access Full control TKH Security | Siqura XCU3 Series | User manual...
  • Page 47 Repeat steps 1-5 as needed and select the role which is applicable. NOTE: For better protection, especially in high-security systems, we advise you to change the password at regular intervals. (Optional) Refresh the page to sort the user list by name. TKH Security | Siqura XCU3 Series | User manual...
  • Page 48 Heater state Indicates whether the heater is on or off. If the heater state indicates a power error, it means that the device is not properly powered. See also Troubleshooting. TKH Security | Siqura XCU3 Series | User manual...

  • Page 49: Diagnostics

    In the box, type the IP address of the syslog server you will be Syslog server IP address using. To activate Send log to syslog server, select Enable TKH Security | Siqura XCU3 Series | User manual...

  • Page 50: Advanced

    Multicast stream always on when there is no RTSP client left. Else it will stop streaming when there is no RTSP client left. TKH Security | Siqura XCU3 Series | User manual...

  • Page 51: Troubleshooting

    Cause: Physical network issue(s). Solution: Verify that all network devices are properly connected and powered up. Follow the cables, make sure they are plugged into the correct connectors, and check every connector thoroughly. TKH Security | Siqura XCU3 Series | User manual...

  • Page 52: Upgrade Issues

    Solution: Download and install usable firmware. Rule validation failed Cause: The firmware file is not suitable for this particular device. Solution: Upgrade with firmware intended for this unit. TKH Security | Siqura XCU3 Series | User manual...

  • Page 53: Video Issues

    Cause: The unit supports only recent web browser versions. Solution: Try to reload the page (F5). Make sure to use the latest versions of Chrome, Firefox, Edge or Safari. Cause: JavaScript is not enabled in your web browser. TKH Security | Siqura XCU3 Series | User manual...
  • Page 54 TKH Security Proposal | RFP Name | RFP Number tkhsecurity.com Our Brands Brands © 2020, TKH Security. © 2023, TKH Security. TKH Security | Siqura XCU3 Series | User manual...

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