Troubleshooting - Datalogic DS6400 Reference Manual

Datalogic laser scanner reference manual
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TROUBLESHOOTING

6 TROUBLESHOOTING
Before contacting your local Datalogic office or Datalogic Partner or ARC,
it is suggested to save the device configuration to a *.ddc file by means of
the Genius™ software configuration program and check the device exact
model and serial number.
NOTE
Problem
Power On:
the "Power On" LED is not lit.
On Line Mode:
the Master's "Phase On" LED is not lit
(when external trigger activates).
On Line Mode:
the
Master's
"Phase
correctly lit but nothing happens (no
reading results).
Serial On Line Mode:
the reader is not triggered (no reading
results).
TROUBLESHOOTING GUIDE
Suggestion
Is power connected?
If using a power adapter (like PG6000), is it
connected to AC source?
If using rail power, does rail have power?
If using C-BOX 100, does it have power
(check switch and LED)?
Check
25/26-pin connector or to the C-BOX 100
spring clamp connectors.
Measure voltage either at pin 13 and
pin 25 (for 25/26-pin connector) or at spring
clamp 1 and (for C-BOX 100).
Check carefully if you are referring to the
25/26-pin connector or to the C-BOX 100
spring clamp connectors.
Is sensor connected to EXT TRIG/PS input?
Is power supplied to photo sensor?
Is power supplied to one out of the two EXT
TRIG/PS (NPN output)?
Is one out of the two EXT TRIG/PS grounded
(PNP output)?
Are the photo sensor LEDs (if any) working
correctly?
Is the sensor/reflector system aligned (if
present)?
Is the software configuration consistent with
the application condition (operating mode,
On"
LED
is
etc..)?
In
program select the OPERATING MODES
folder and check for related parameters.
In
OPERATING MODE folder and check if
serial on line is enabled as "On Line options"
parameter value.
Are the Start-Stop string correctly assigned?
Is
connected and configured)
if
you
are
the
Genius™
software
the
Genius™
program
the
serial
trigger
6
referring
to
the
configuration
select
the
source
correctly
95

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