Troubleshooting Game Problems; Troubleshooting Hard Drive Problems - HP Compaq Presario,Presario EZ2700 Reference Manual

Troubleshooting Game Problems

Symptom
Game crashes frequently.
Graphic distortion or blank
screen exists during game's
introduction.

Troubleshooting Hard Drive Problems

Symptom
Internet PC seems to have
locked up.
Hard drive error message is
displayed.
Hard drive fault protection
error message is displayed.
Troubleshooting
Games
Problem
Minimum hardware or software
requirements set by game
manufacturer have not been met.
Game was not set up properly when
installed.
Incorrect version of game.
Hard Drive
Problem
Program in use has stopped responding
to commands.
Part of hard drive has failed.
Part of hard drive has potential to fail or
could already have failed.
Solution
Review the game documentation or packaging for
minimum requirements.
Reinstall the program, noting any settings and
default selections that pertain to your Internet PC,
and restart the game.
Contact game manufacturer for updated version of
game.
Solution
Attempt a normal Windows shutdown. If this fails,
restart your Internet PC by pressing the Reset
button for 4 or more seconds to power it off. To
restart your Internet PC, press the Reset button
again.
Run the Windows Maintenance Wizard to repair
the drive.
Call a Compaq Authorized Service Provider. Refer
to your Certificate of Warranty for details.
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