HP Compaq Presario,Presario EZ2700 Reference Manual page 80

Symptom
Diskette drive cannot
save information to
diskette.
Diskette drive cannot
read a diskette.
Zip drive cannot read a
disk. (available on select
models)
Zip drive indicator light
continuously blinks.
(available on select
models)
6-6
Diskette Drive or Zip Drive
Problem
Diskette is not formatted.
Diskette is write-protected.
Diskette is full or file is too big.
File save command not properly executed. When saving information to the diskette drive, verify
Diskette is damaged.
Diskette drive has failed.
Diskette is not formatted.
The wrong diskette type is being used.
Diskette drive has failed.
Windows does not detect Zip driver.
Wrong disk is being used.
Windows is not enabled.
Zip disk is not inserted properly.
Solution
To format the diskette, follow these steps:
1. Double-click the My Computer
desktop.
2. Select the 3 1/2 Floppy (A:) drive.
3. Click File, and point to Format.
4. Select desired options, and click Start to begin
formatting the diskette.
Slide the write-protection tab to the unlocked
position on the diskette.
Use another diskette or compress the file to reduce
the size.
that you are using the correct drive letter.
Replace the damaged diskette.
Call a Compaq Authorized Service Provider. Refer to
your Certificate of Warranty for details.
To format the diskette, follow these steps:
1. Double-click the My Computer
desktop.
2. Select the 3 1/2 Floppy (A:) drive.
3. Click File, and point to Format.
4. Select desired options, and click Start to begin
formatting the diskette.
Check the type of drive you have and use the correct
diskette type.
Call a Compaq Authorized Service Provider. Refer to
your Certificate of Warranty for details.
Reinstall your Zip drive driver.
Verify that the disk you have inserted is a Zip disk
and is compatible with your Zip drive.
Zip drive cannot be used in DOS mode.
Push the Disk Eject button to remove disk, then
reinsert.
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Troubleshooting