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Alienware AW2725QF Simplified Service Manual
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Alienware AW2725QF Simplified Service Manual

Alienware AW2725QF Simplified Service Manual

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Alienware AW2725QF Monitor
Simplified Service Manual
Version: 01
Date: 2024/07/24

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Summary of Contents for Alienware AW2725QF

  • Page 1 Alienware AW2725QF Monitor Simplified Service Manual Version: 01 Date: 2024/07/24...

  • Page 2: Important Safety Notice

    1. Important Safety Notice Product Announcement: ! To ensure using a proper screwdriver, follow the This product is certificated to meet RoHS Directive torque and force listed in assembly and and Lead-Free produced definition. Using disassembly procedures to unscrew screws. approved critical components only is ! Using Lead-Free solder to well mounted the recommended when the situation to replace...
  • Page 3 2. Exploded view diagram with list of items Figure 1. Major components Item Description Q'ty Remark Panel Middle frame Joystick board holder Joystick board Joystick USB board Power key board Interface board Base Only forEMEA regions Power board Stand 27 logo optic module Head logo optic module Base assy Riser assy...
  • Page 4 3. Wiring Connectivity Diagram Interface board Power board USB board Figure 2. Wiring Connectivity Diagram...

  • Page 5: Connecting The Hdmi Cable

    4. How to connect and disconnect power cable/ connectivity cable WARNING: To change power cable/ connectivity cable, switch off power before unplugging the cable and replugging in required cable. Figure 3. Turn o the monitor Connecting the DisplayPort cable Figure 4. Connecting the DisplayPort cable Connecting the HDMI cable HDMI...
  • Page 6 4. How to connect and disconnect power cable/ connectivity cable Connecting the USB cable Figure 6. Connecting the USB cable...

  • Page 7: Disassembly And Assembly Procedures

    5. Disassembly and Assembly Procedures NOTE: The removal and installation procedure are applicable only for the EMEA region. Dell deems the warranty void if any removal is done on the monitors. List of tools/equipment: 1. Philips-head screwdriver 2. Elecstric screwdriver Disassembly Procedures: Removing the monitor stand.
  • Page 8 5. Disassembly and Assembly Procedures Remove power key board. Remove the joystick board. a. Remove 1 screw (M3x6). a. Peel the mylar tape. b. Remove 2 screws (M2x2.4). b. Peel the tape. c. Pull out key cable from the connector. c.
  • Page 9 5. Disassembly and Assembly Procedures Remove the Mylar sheet. Remove PCBA (interface board and power board). a. Remove 1 ground screw (M4x8). b. Remove 9 screws (M3x6). c. Disconnect all the cables.
  • Page 10 5. Disassembly and Assembly Procedures 5.2 Assembly Procedures: Insert mylar sheet to the chassis. Paste 1 silicon sheet on the main chassis. Connect eDP cable to display panel. Assemble AC outlet power board to the main chassis. a. Place display panel faced down on a cushion. a.
  • Page 11 5. Disassembly and Assembly Procedures Lock power keypad PCBA to middle frame. a. Lock 2 screws (M2x2.4). b. Paste mylar tape on the keypad PCBA. Lock joystick board and holder to middle frame. a. Assemble the joystick board with the holder. b.
  • Page 12 5. Disassembly and Assembly Procedures Assemble 2 light bar PCBA to a display back cover. Connect light bar cable to PCBA. a. Peel the paper of the light bar. a. Lower the backcover and connect the light bar to b. Paste the LGP to light bar. the connector.

  • Page 13: Troubleshooting Instructions

    While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs that are shown below will continuously scroll through the screen. Alienware 27 Monitor No DP Cable The display will go into Standby mode in 4 minutes.

  • Page 14: Common Problems

    6. Trouble Shooting Instructions Common problems The following table contains general information about common monitor problems that you might encounter and the possible solutions: Table 25. Common problems description. Common Symptoms What Y ou Experience Possible Solutions No Video/Power LED o No picture •...

  • Page 15: Product Specific Problems

    • Some DP 1.1a graphics card cannot support DP 1.4 monitors. After changing resolution The image looks 4 times or one • Refer to https:/ /www.dell.com/support/AW2725QF/ quarter the size of the screen from FHD to 4K or vice displayscaling for the workaround steps.

  • Page 16: Universal Serial Bus (Usb) Specific Problems

    6. Trouble Shooting Instructions Universal Serial Bus (USB) specific problems Table 27. USB specific problems description. Common Symptoms What Y ou Experience Possible Solutions USB interface is not USB peripherals are not working • Check that your display is turned ON. working •...