Alienware AW2721D User Manual
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Alienware AW2721D User Manual

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Alienware AW2721D Monitor
User's Guide
Model: AW2721D
Regulatory model: AW2721Db

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Summary of Contents for Alienware AW2721D

  • Page 1 Alienware AW2721D Monitor User’s Guide Model: AW2721D Regulatory model: AW2721Db...
  • Page 2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

  • Page 3: Table Of Contents

    Contents Safety instructions ......6 About your monitor ......7 Package contents .
  • Page 4 Setting up the monitor......31 Attaching the stand ........31 Connecting the computer .
  • Page 5 Built-in diagnostics ........67 Common problems ........68 Product specific problems .

  • Page 6: Safety Instructions

    Safety instructions CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. • Place the monitor on a solid surface and handle it carefully. The screen is fragile and can be damaged if dropped or hit sharply.

  • Page 7: About Your Monitor

    About your monitor Package contents Your monitor ships with the components shown below. If any component is missing, contact Dell technical support. For more information see Contact Dell. NOTE: Some components may be optional and may not ship with your monitor.
  • Page 8 (1.8 meters) Mini-DisplayPort to DisplayPort cable (1.8 meters) USB 3.2 Gen1 (5 Gbps) upstream cable (enables the USB ports on the monitor, 1.8 meters) • Quick Setup Guide • Safety, Environmental, and Regulatory Information • Alienware Welcome Card About your monitor...

  • Page 9: Product Features

    • On-Screen Display (OSD) adjustments for ease of setup and screen optimization. • AW2721D offers a couple of preset modes, including FPS (First-Person Shooter), MOBA/RTS (Real-Time Strategy), RPG (Role-Playing Game), SPORTS (Racing) and three customizable game modes for user's own preference.

  • Page 10: Identifying Parts And Controls

    users experiment with the different modes to find the setting that is right for them. Identifying parts and controls Front view Label Description Cable-management slot (on the To organize the cables neatly. front side of the stand) Power On/Off button (with LED To turn the monitor on or off.

  • Page 11: Top View

    Top view Label Description Ambient light sensor Detects ambient light and adjusts the brightness of the display accordingly. For more information, Ambient Light Sensor. Back view Back view without monitor stand Back view with monitor stand About your monitor | 11...
  • Page 12 Label Description Joystick Use it to control the OSD menu. Function buttons For more information, see Operating monitor. Barcode, serial number, and Refer to this label if you need to Service Tag label contact Dell for technical support. The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your monitor and...

  • Page 13: Rear And Bottom View

    Rear and bottom view Rear and bottom view without monitor stand Label Description Power connector Connect the power cable (shipped with your monitor). HDMI port (HDMI 1) Connect your computer with the HDMI cable. HDMI port (HDMI 2) Connect your computer with the HDMI cable.
  • Page 14 Downlights When the monitor set up is complete, tap the touch sensor at the bottom of the display to turn the downlights on or off. NOTE: The factory setting is on, so the downlights are active if the power cable is connected. To change the default settings, see AlienFX Lighting.
  • Page 15 Headphone port Connect the headphone or speakers. CAUTION: Increasing the audio output beyond 50% on the volume control or equalizer may increase the output voltage on the headphones thereby increasing the sound pressure levels. 8, 10 SuperSpeed USB 5 Connect your USB 3.2 Gen1 (5 Gbps) Gbps (USB 3.2 Gen1) device.* Type-A downstream...

  • Page 16: Monitor Specifications

    However this may introduce some slight and noticeable visual artifacts into the image. As every system setup and every gamer's needs are different, Alienware recommends that users experiment with the different modes to find the setting that is right for them.

  • Page 17: Resolution Specifications

    -20° to 20° Pivot -90° to 90° Resolution specifications Model AW2721D Horizontal scan range • DisplayPort 1.4: 255 to 255 kHz (automatic) • HDMI 2.0: 30 to 222 kHz (automatic) Vertical scan range • DisplayPort 1.4: 1 to 240 Hz (automatic) •...

  • Page 18: Supported Video Modes

    Supported video modes Model AW2721D Video display capabilities (HDMI 480p, 576p, 720p, 1080p, QHD & DisplayPort playback) Preset display modes HDMI display modes Display mode Horizontal Vertical Pixel clock Sync polarity frequency frequency (MHz) (Horizontal/ (kHz) (Hz) Vertical) VESA, 640 x 480 31.47...
  • Page 19 DP display modes Display mode Horizontal Vertical Pixel clock Sync polarity frequency frequency (MHz) (Horizontal/ (kHz) (Hz) Vertical) VESA, 640 x 480 31.47 25.175 VESA, 800 x 600 37.88 VESA, 1024 x 768 48.36 2560 x 1440 @ 60 Hz 89.43 243.25 2560 x 1440 @ 100 Hz...

  • Page 20: Electrical Specifications

    Electrical specifications Model AW2721D Video input signals HDMI 2.0/DisplayPort 1.4, 600 mV for each differential line, 100 Ω input impedance per differential pair AC input voltage/ 100 VAC to 240 VAC / 50 Hz or 60 Hz + 3 Hz / 1.8 A...

  • Page 21: Physical Characteristics

    Physical characteristics Model AW2721D Signal cable type • Digital: HDMI, 19 pins (cable is not included) • Digital: DisplayPort, 20 pins • Universal Serial Bus: USB, 9 pins NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor.

  • Page 22: Environmental Characteristics

    Environmental characteristics Model AW2721D Compliant standards Arsenic-free glass and mercury-free for the panel only Temperature Operating 0°C to 40°C (32°F to 104°F) Non-operating • Storage: -20°C to 60°C (-4°F to 140°F) • Shipping: -20°C to 60°C (-4°F to 140°F) Humidity...

  • Page 23: Pin Assignments

    Pin assignments DisplayPort connector Pin number 20-pin side of the connected signal cable ML3 (n) ML3 (p) ML2 (n) ML2 (p) ML1 (n) ML1 (p) ML0 (n) ML0 (p) AUX (p) AUX (n) Hot Plug Detect Re-PWR +3.3 V DP_PWR About your monitor | 23...

  • Page 24: Plug And Play Capability

    HDMI connector Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...

  • Page 25: Universal Serial Bus (Usb) Interface

    Universal Serial Bus (USB) interface This section gives you information about the USB ports that are available on the monitor. NOTE: This monitor is SuperSpeed USB 5 Gbps (USB 3.2 Gen1) compatible. Transfer speed Data rate Power consumption* Super-Speed 5 Gbps 4.5 W (Max, each port) High speed 480 Mbps...

  • Page 26: Usb 3.2 Gen1 (5 Gbps) Downstream Connector

    USB 3.2 Gen1 (5 Gbps) downstream connector Pin number 9-pin side of the connector SSRX- SSRX+ SSTX- SSTX+ USB ports • 1 x upstream - rear • 2 x downstream - rear • 2 x downstream - bottom Power charging port - the port with icon;...

  • Page 27: Lcd Monitor Quality And Pixel Policy

    LCD monitor quality and pixel policy During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state, which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see www.dell.com/pixelguidelines.
  • Page 28 • Let your upper arms rest naturally on both sides. • Ensure that your feet are resting flat on the floor. • When sitting, make sure that the weight of your legs is on your feet and not on the front portion of your seat. Adjust your chair's height or use a footrest if necessary to maintain a proper posture.

  • Page 29: Handling And Moving Your Display

    Handling and moving your display To ensure the monitor is handled safely when lifting or moving it, follow the guidelines mentioned below: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. •...

  • Page 30: Maintenance Guidelines

    • When lifting or moving the monitor, do not turn the monitor upside down while holding the stand base or stand riser. This may result in accidental damage to the monitor or cause personal injury. Maintenance guidelines Cleaning your monitor CAUTION: Read and follow the Safety instructions before cleaning the...

  • Page 31: Setting Up The Monitor

    Setting up the monitor Attaching the stand NOTE: The stand is not factory-installed. NOTE: The following instructions are only applicable for the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
  • Page 32 5. Open the protective cover on the monitor to access the VESA slot on the monitor. CAUTION: When connecting the stand assembly to the display, do not place the stand riser directly on the display back panel. Doing so may damage the pogo pins on the stand due to misalignment.
  • Page 33 8. Connect the power cable to the monitor. 9. Route the required cables, such as USB 3.2 Gen1 (5 Gbps) upstream cable, USB 3.2 Gen1 (5 Gbps) downstream cables, HDMI cables, and DisplayPort cable through the cable-management slot on the stand. NOTE: The USB 3.2 Gen1 (5 Gbps) cables and HDMI cables are not shipped with your display, they are sold separately.
  • Page 34 CAUTION: Do not plug the power cable into the wall outlet or turn on the monitor until you are instructed to do so. 11. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. CAUTION: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage.

  • Page 35: Connecting The Computer

    13. Slide the tabs on the I/O cover into the slots on the display back cover until it snaps into place. NOTE: Ensure that all cables pass through the I/O cover and cable- management slot on the stand riser. Connecting the computer WARNING: Before you begin any of the procedures in this section, follow the Safety...

  • Page 36: Removing The Monitor Stand

    2. Connect the other end of the USB 3.2 Gen1 upstream cable to an appropriate USB 3.2 Gen1 port on your computer. 3. Connect the USB 3.2 Gen1 peripherals to the USB 3.2 Gen1 downstream ports on the monitor. 4. Plug the power cables for your computer and monitor into a wall outlet. 5.
  • Page 37 5. Disconnect the cables from the monitor and slide them out through the cable-management slot on the stand riser. 6. Press and hold the stand release button. 7. Lift the stand up and away from the monitor. Setting up the monitor | 37...

  • Page 38: Vesa Wall Mounting (Optional)

    VESA wall mounting (optional) (Screw dimension: M4 x 10 mm) Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat surface. 2. Remove the monitor stand. (See Removing the monitor stand.) 3.

  • Page 39: Operating The Monitor

    Operating the monitor Power on the monitor Press the power button to turn on the monitor. Using the joystick control Use the joystick control on the rear of the monitor to make OSD adjustments. 1. Press the joystick button to launch the OSD main menu. 2.

  • Page 40: Using The Rear-Panel Controls

    • For 2-way (up and down) directional navigation. • Toggles between the menu items. • Increases (up) or decreases (down) the parameters of selected menu item. Using the rear-panel controls Use the control buttons on the rear of the monitor to access the OSD menu and shortcut keys.

  • Page 41: Using The On-Screen Display (Osd) Menu

    When you press any of these button on the rear panel (including the joystick button), the OSD Status Bar appears to let you know the current settings of some OSD functions. NOTE: The Smart HDR state is enabled automatically when your display detects HDR content.
  • Page 42 Preset Modes Allows you to choose from the list of preset color modes. • Standard*: Loads the monitor's default color settings. This is the default preset mode. (* means DisplayHDR-compliant) • FPS: Loads color settings ideal for First-Person Shooter (FPS) games. •...
  • Page 43 Preset Modes • Warm: Presents colors at lower color temperatures. The screen appears warmer with a red/yellow tint. • Cool: Presents colors at higher color temperatures. The screen appears cooler with a blue tint. • Custom Color: Allows you to manually adjust the color settings.
  • Page 44 Response Time Allows you to set the Response Time to Fast, Super Fast or Extreme. Dark Stabilizer The feature improves the visibility in the dark gaming scenarios. The higher the value (between 0 to 3), the better visibility in dark area of the display image. Variable Optimally adjusts display back-light by controlling the Backlight...
  • Page 45 Brightness/ Use this menu to activate Brightness/Contrast Contrast adjustment. Brightness Brightness adjusts the luminance of the backlight. Move the joystick right to increase the brightness level or move the joystick left to decrease the brightness level (min. 0 / max. 100). Contrast Adjust Brightness first, and then adjust Contrast only if further adjustment is necessary.
  • Page 46 Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. Select the DP input when you are using the DisplayPort (DP) connector. Press the joystick button to confirm the selection. HDMI 1 Select the HDMI 1 or HDMI 2 input when you are using the HDMI connector.
  • Page 47 AlienFX Use this menu to adjust the LED light settings for the Lighting Power button, Alienware logo, downlights on the bottom of the monitor, and the light stripe on the stand. Before making any adjustments, select any or all of these 4 zones from the submenus.
  • Page 48 All Zones To specify an LED lighting color for the selected area, select On and move the joystick to highlight the Zone 1: Back Custom Color option. Zone 2: Stand Zone 3: Downlights Zone 4: Power Button Then you can make a selection from the list of 20 available colors by moving the joystick up or down.
  • Page 49 The following table depicts the color number and the RGB codes used for the 20 LED colors. To turn off the AlienFX lights, select Off. NOTE: These functions are only available when Spectrum is disabled. Custom It is a read-only menu. When you use Color or/and Spectrum to make LED lighting adjustments, this menu status shows Off;...
  • Page 50 Spectrum When you select On, the AlienFX lights of 4 zones glow and change colors in the sequence of the color spectrum: red, orange, yellow, green, blue, indigo, and violet. Reset AlienFX Resets all settings under the AlienFX Lighting menu to Lighting the factory defaults.
  • Page 51 Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Sets the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese).
  • Page 52 Personalize Shortcut Key 1 Allows you to choose a feature from Preset Modes, Game Enhance Mode, Dark Stabilizer, Brightness/ Shortcut Key 2 Contrast, Input Source, or Volume and set it as a Shortcut Key 3 shortcut key. Reset Resets all settings under the Personalize menu to the Personalization factory defaults.

  • Page 53: Osd Warning Message

    Eco Mode When the computer goes into standby mode, the Eco Mode enables the monitor to go into Standby mode as well. The default setting is On. Selecting Off may prevent the monitor from going into Standby mode. NOTE: Pressing any button (including the joystick button) on the rear panel of the monitor may also wake up the monitor after it goes into Standby mode.

  • Page 54: Setting The Maximum Resolution

    When Factory Reset is selected, the following message appears: Troubleshooting for more information. Setting the maximum resolution To set the maximum resolution for the monitor: In Windows 7, Windows 8, and Windows 8.1: 1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic desktop.

  • Page 55: Using The Tilt, Swivel, And Vertical Extension

    Using the tilt, swivel, and vertical extension NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand.

  • Page 56: Rotating The Display

    Rotating the display Before you rotate the display, ensure it is completely extended vertically and completely tilted up to avoid hitting the bottom edge of the monitor. Rotate clockwise 56 | Operating the monitor...

  • Page 57: Rotate Counterclockwise

    Rotate counterclockwise NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go www.dell.com/support and see the Download section for Video Drivers for latest driver updates.

  • Page 58: Adjusting The Rotation Display Settings Of Your System

    Adjusting the rotation display settings of your system After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display.

  • Page 59: Using Alienfx Application

    You can configure the LED lighting effects across multiple distinct zones on your Alienware monitor through AlienFX in AWCC (Alienware Command Center). NOTE: If you have an Alienware Gaming Desktop or Laptop, you can directly access AWCC to control the lightings.

  • Page 60: Navigating The Alienfx Window

    Navigating the AlienFX window With the Alienware Command Center, AlienFX allows you to control the LED lighting colors and transition effects for your Alienware monitor. In the AWCC home screen, click FX in the top menu bar to access the home screen of AlienFX.
  • Page 61 When you start to customize a theme, you should see the following screen: Screen with the front view of monitor Screen with the back view of monitor The following table describes the functions and features on the screen: Functions Descriptions LIGHTING panel Use the controls in this panel to set up lighting effects for a theme.

  • Page 62: Creating A Theme

    When you make lighting adjustments, the preview of the monitor displays the new effects simultaneously. Thumbnails Displays the thumbnails of the Alienware monitors connected to your computer. The image displayed in the live preview area is selected from this thumbnail list. Creating a theme To create a theme with your preferred lighting settings: 1.

  • Page 63: Setting Lighting Effects

    Setting lighting effects The LIGHTING panel provides various lighting effects. You may click Effect to open a drop-down menu with available options. NOTE: The options displayed may vary depending on the lighting zone(s) you specified. The following table provides an overview of different options: Morph Descriptions The effect changes the light color into another...
  • Page 64 Pulse Descriptions The effect makes the light flash with a short pause. To make the adjustments: 1. Pick a preferred color from the color palette or the list of PRESET COLORS. The selected color and its RGB color codes will be displayed on the right field.
  • Page 65 Spectrum Descriptions The effect makes the light change in sequence of spectrum: red, orange, yellow, green, blue, indigo, and violet. You can drag the TEMPO slider to adjust the transition speed. NOTE: The option is available only when you select All Zones to make lighting adjustments.

  • Page 66: Troubleshooting

    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1.

  • Page 67: Built-In Diagnostics

    4. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. After performing the above steps, if the monitor displays no video output, then the problem may be with the graphics card or the computer. Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or...

  • Page 68: Common Problems

    Common problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common What you Possible solutions symptoms experience No Video/ No picture • Ensure that the video cable connecting the Power LED off monitor and the computer is properly connected and secure.
  • Page 69 Missing Pixels LCD screen • Cycle power On-Off. has spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell support site: www.dell.com/pixelguidelines.
  • Page 70 Intermittent Monitor • Ensure that the video cable connecting the Problems malfunctions monitor to the computer is connected on & off properly and is secure. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.

  • Page 71: Product Specific Problems

    Product specific problems Specific symptoms What you Possible solutions experience Screen image is Image is • Reset the monitor to factory settings. too small centered on screen, but does not fill entire viewing area Cannot adjust the OSD does not •...

  • Page 72: Universal Serial Bus (Usb) Specific Problems

    Universal Serial Bus (USB) specific problems Specific What you Possible solutions symptoms experience USB interface • Check that your monitor is turned on. is not working peripherals are • Reconnect the upstream cable to your not working computer. • Reconnect the USB peripherals (downstream connector).

  • Page 73: Appendix

    For customers in the United States, call 800-WWW-DELL (800-999-3355). EU product database for energy label and product information sheet AW2721D: https://eprel.ec.europa.eu/qr/352625 NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

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