Troubleshooting - D-Link MediaLounge DSM-520 User Manual

DSM-520 User's Manual

Troubleshooting

I cannot see the Setup Wizard when I turn on my DSM-520 player for
the first time.

Make sure your TV is displaying the appropriate video source.You may need to use the
AV Input, Source, Select, or TV/Video button on your TV or TV remote to change video
sources. If you are having trouble changing the video source, refer to the instructions
that came with your TV.

If you did not connect the player directly to your TV, but are instead passing the signal
through your VCR, make sure your VCR is displaying the appropriate video source.
You may need to use the Input or Source button on your VCR or VCR's remote control.
Some VCRs only pass the signal through when they are turned off. If you are having
trouble displaying the correct video source, refer to the instructions that came with
your VCR.

Make sure cables are connected to the IN jacks on your TV or VCR, not the OUT
jacks.

The cables you are using to connect your receiver to your TV or other equipment may
be damaged or defective. Try exchanging the cables connected to the receiver with
other cables that you know are working properly.
 Make sure you have firmly attached the power adapter plug to the back of the player.
Also, verify the power adapter is plugged into a working power outlet and that the
outlet is not controlled by a light switch.
I've updated the firmware on my DSM-520 but all of the features do
not work.

Be sure you've updated to the latest version of the D-Link Media Server software as
well.
You can download the latest version at http://support.dlink.com
My remote control isn't working.

Make sure the batteries are inserted correctly.

Try removing the batteries and reinserting them without touching any buttons on the
remote control.

Replace the batteries with new ones.
The volume and mute buttons on the remote control don't work when
playing content that was encoded in 5.1 surround.

The volume can only be adjusted on your digital stereo receiver. The DSM-520
can pass-through the audio signal to a compatible audio receiver for multi-channel
decoding.
D-Link Systems, Inc.
Troubleshooting
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