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Foscam FI9816P User Manual
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Foscam FI9816P User Manual

Indoor hd pan/tilt ip camera, black/white
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Indoor HD Pan/Tilt IP Camera
Model: FI9821P
Color: Black/White
Model: FI9831P
Color: Black/White
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Model: FI9826P
Color: Black/White
Model: FI9816P
Color: Black/White
V4.0

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Summary of Contents for Foscam FI9816P

  • Page 1 Indoor HD Pan/Tilt IP Camera Model: FI9821P Model: FI9826P Color: Black/White Color: Black/White Model: FI9831P Model: FI9816P Color: Black/White Color: Black/White V4.0...

  • Page 2: Table Of Contents

    Table of Contents Security Warning ............................1 1 Overview ..............................1 1.1 Key Features ..........................1 1.2 Read Before Use........................... 2 1.3 Package Contents ......................... 2 1.4 Physical Description ........................3 1.5 Hardware Installation ........................5 2 Access the IP Camera ..........................6 2.1 Hardware Connection &...

  • Page 3: Security Warning

    FOSCAM provides Smart Phone App for Android and iPhone users, please search and install Foscam App named Foscam on App Store and Google Play for iOS and Android devices, then you can view your camera anywhere, anytime on your smart mobile devices.

  • Page 4: Read Before Use

     Pan 300 degree, tilt 120 degree(FI9826P:Pan 300 degree, tilt 100 degree)  Support IE/Firefox/Google/Safari browser  Support WPA-PSK and WPA2-PSK Encryption  Wireless connection is compliant with IEEE 802.11b/g/n WI-FI, up to 150Mbps  IR Range up to 8m(26ft) ...

  • Page 5: Physical Description

    1.4 Physical Description 1.Speaker: Built-in speaker 2.LENS: Fixed focus lens (only FI9826P supports optical zoom). 3.Infrared LED: Infrared LEDs for night vision 4.Microphone: Built-in microphone  LAN: 10/100 Mbps RJ-45 port for wired connection  Power: DC 5V/2A Power supply ...
  • Page 6 Bottom View There are some labels located of the camera; this is an important feature of original Foscam cameras. If your camera does not have labels, it may be a clone. Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services.

  • Page 7: Hardware Installation

    1.5 Hardware Installation Step 1: Screw the mount on the wall with the two screws Provided. Step2: Loosen the thumb screws to adjust the mount to the desired position. Once the position is set, tighten the screws securely.

  • Page 8: Access The Ip Camera

    2. Connect the camera to the LAN network (Router or Switch) via network cable. 3. Connect the power adapter to the camera. , select “Support > Download Center > 4. Visit Foscam official website http://www.foscam.com Software Tools”, then you can find the “Equipment Search Tool”, download the tool to your computer, the icon shows as below: 2.2 Access the Camera in LAN...

  • Page 9: Access The Camera In Wan

    The default HTTPS port NO. is 443. You can use the URL to access the camera: https:// LAN IP + HTTPS port NO. Go to Settings - Network - Port panel, you can see and change the HTTP and HTTPS port NO. NOTE：...

  • Page 10: Using The Vlc Player

    2.4 Using the VLC player The camera supports RTSP streaming, here you can view the camera by VLC player. RTSP URL rtsp:// [user name][:password]@IP:port number/videosream The part in the square brackets can be omitted. user name & password: The user name and password to access the camera. This part can be omitted.
  • Page 11 Sometimes you may need to enter the user name and password for another time. Click OK and you can see the real-time preview.

  • Page 12: Ip Camera Connection To The Server

    If you cannot play the video in the VLC player, please check the port mapping. NOTE: If you modify the camera’s username or password, you had better reboot the camera to apply the new username and password in authentication in the VLC. 2.5 IP camera connection to the server Device supports ONVIF 2.2.1 protocol, You can easily access NVR with ONVIF or server with ONVIF.

  • Page 13: Surveillance Software Gui

    3 Surveillance Software GUI Please refer to the section 2.1 if you install the camera for the first time. You can start to learn about software operation after finish quick installation. 3.1 login Window Section1 Enter the Username and password The default administrator username is “admin”...

  • Page 14: Setup Wizard

    3.2 Setup Wizard You will go to “Setup Wizard”automatically after your first-login, where you can set the basic parameters of camera, such as camera name, camera time, wireless settings, IP configuration. Device Name: You could give name for your camera. System Time: Select the time zone you need to set the date, time,format and so on.
  • Page 15 Wireless networks: Click “Scan”, find the SSID of your wireless router, select and enter the password. IP: Set IP address of the camera. You could obtain an IP automatically or set the IP address according to your needs.

  • Page 16: Surveillance Window

    3.3 Surveillance Window Section 1 FOSCAM Logo/ Live Video / Settings/Playback buttons : FOSCAM LOGO : Path to surveillance window. Click this button to go back to the surveillance window : Path to Administrator Control Panel, Click it, to go to Administrator Control Panel and do advanced settings.
  • Page 17 Section 2 Multi-Device Window The firmware inside the camera supports up to 9 cameras being monitored at the same time. You can add other cameras in multi-device setting . Section 3 Mode/ Stream / NAA / Mirror/ Flip buttons Mode 1) 50HZ ---------Indoor surveillance (Region: Europe, China) 2) 60HZ ---------Indoor surveillance (Region: USA, Canada) 3) Outdoor------Outdoor surveillance...
  • Page 18 After changing, please re-login the camera and you can see the modification. NAA(Network Auto-Adaptability) When you turn NAA on, IP camera can change the real-time rate to adapt different network conditions. It can supply better preview experience. The default NAA setting is off. Zoom Control Zoom in the camera’s lens.
  • Page 19 1----- Up control button, 2-----Down control button, 3------Left control button, 4------Right control button, 5----- Up-Left control button 6----- Up-Right control button 7----- Down-Left control button 8----- Down-Right control button Click this button and go to center Section 4 Cruise / Preset settings Cruise Settings The default cruise tracks have two types: Vertical and Horizontal.
  • Page 20 Secondly: Click Start cruise button, the camera will cruise following the predefined path. Thirdly: Click stop button and finish cruising. Preset settings IPCam supports 16 preset positions, which is considered enough for DIY home & small business surveillance market The default preset position is Topmost, Bottom most, Left most, right most, you can add other preset positions.
  • Page 21 Manual: Select it and you can turn on or turn off the infra led manually. Schedule: Select it and the IR led light will be off at the schedule period. If you want to define or change the IR led lights schedule time, please go to Settings--->Video---> IR LED Schedule page. Color Adjustment In this page, you can tune Hue, Brightness, Contrast, Saturation, and Sharpness to get higher quality.
  • Page 22 7----- Full Screen Click it to make full-screen, or you can double click the surveillance screen to make full-screen. Double click again and exit full-screen. Onscreen Mouse Control Right click the mouse and you can adjust the screen ration, full screen and Zoom up. Keep ration: Select it and the camera will adjust the size of live window based on the the computer monitor automatically.
  • Page 23 When you select the Full Screen, then click right mouse, there is a Screen PTZ button. Click the Screen PTZ button and put the mouse on the screen to indicate the camera move direction you prefer, press the left mouse, the camera will move to the corresponding direction. Loosen the mouse and stop moving.

  • Page 24: Advanced Camera Settings

    4 Advanced Camera Settings Click the button “Settings”, goes to Administrator Control Panel to make advanced camera settings. 4.1 Setup Wizard Please go to section 3.2 to find the way to set it. 4.2 Status Status contains four columns: Device Information, Device Status, Session Status and Log, it will show you various information about your camera.

  • Page 25: Session Status

    4.2.3 Session Status Session status will display who and which IP is visiting the camera now. 4.2.4 Log The log record shows who and which IP address accessed or logout the camera.

  • Page 26: Basic Settings

    Reboot the camera and clear the log records. 4.3 Basic Settings This section allows you to configure your camera’s Name, Time, Mail, User account and Multi-Device. 4.3.1 Camera Name You can define a name for your camera here such as apple. Click Save to save your changes. The alias name cannot contain special characters.

  • Page 27: User Accounts

    Time Zone: Select the time zone for your region from the dropdown menu. Sync with NTP server: Network Time Protocol will synchronize your camera with an Internet time server. Choose the one that is closest to your camera. Sync with PC: Select this option to synchronize the date and time of the Network Camera with your computer.
  • Page 28 How to change the password? Firstly, select the account which you want to change the password, then select “Change password”, enter the old password and the new password, lastly click modify to take effect. How to add account ? Select one blank column, then enter the new user name, password and privilege, last click Add to take effect.
  • Page 29 Delete ：Select the account which you want to delete, then click Delete button to take effect. NOTE: The default admin account cannot be deleted, but you can add other administrator users. How to change the username ? Firstly, select the account which you want to change the username, then select “Change username”, enter the new password, lastly click modify to take effect.

  • Page 30: Multi-Camera

    The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window.
  • Page 31 1 Click it, camera model, alias, host and HTTP Port will be filled in the following boxes automatically. 3 Click Add to take effect. 2 Enter the User name and password of the 2nd camera. Camera Model: Our Company produces two series cameras: MJPEG and H.264. Here will show you which series the camera belongs to.

  • Page 32: Voice Prompt

    4.3.5 Voice Prompt On this page, you can enable or disable voice prompt. Select “Yes” to enable or select “No” to disable. 4.4 Network This section will allow you to configure your camera’s IP, Wireless Settings and Port.
  • Page 33 4.4.1 IP Configuration If you want to set a static IP for the camera, please go to IP Configuration page. Keep the camera in the same subnet of your router or computer. Changing settings here is the same as using the Equipment Search Tool. It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC.

  • Page 34: Wireless Settings

    Set the same Subnet Mask and gateway of the camera with your There are two DNS servers. You can set any of them. Same with gateway is also OK. If you don’t know the DNS server, you can use the same settings as the Default Gateway. 4.4.2 Wireless Settings There are two ways of wireless connection: Manually configure the wireless connection and WPS.
  • Page 35 Click the Scan button to search for wireless networks. Click the Page number to see other wireless networks devices if there are more than 10. Step 2: Click the SSID (name of your router) in the list, the corresponding information related to your network, such as the name and the encryption, will be filled into the relevant fields automatically.
  • Page 36 Step 3: Please click on the Save button after all settings have been entered and disconnect the network cable. Never shut down the power of the camera until the IP camera is able to connect to the wireless network. The LAN IP address will disappear on the window of Equipment Search Tool when the camera is configuring a wireless connection.
  • Page 37 4.4.3 Port This camera supports HTTP Port. HTTP Port is used to access the camera remotely. If you want to access the camera and view the video, the HTTP Port must both be configured correctly. HTTP port: By default, the HTTP is set to 88. Also, they can be assigned with another port number between 1 and 65535.
  • Page 38 (Except FI9816P) RTSP port: The default port is 443. Only some IP Cameras have RTSP port. Note: The Onvif port and RTSP port of FI9816P are showed on Onvif page, you can enable or close the port. Please refer chapter 4.4.10.

  • Page 39: Mail Settings

    4.4.4 Mail Settings If you want the camera to send emails when motion has been detected, here Mail will need to be configured. 1---- SMTP Server/ Port /Transport Layer Security Enter SMTP server for sender. SMTP port is usually set as 25. Some SMTP servers have their own port, such as 587 or 465, and Transport Layer Security usually is None.
  • Page 40 If the test success, you can see the Success behind the Test, at the same time the receivers will receive a test mail. If the test fails with one of the following errors after clicking Test, verify that the information you entered is correct and again select Test .
  • Page 41 Figure a Figure b FTP server: If your FTP server is located on the LAN, you can set as Figure a. If you have an FTP server which you can access on the internet, you can set as Figure b. Port: Default is port 21.

  • Page 42: Video

    Foscam App named Foscam on App Store and Google Play for iOS and Android devices NOTE： If the QR code scanning is not successful, please input the UID on the bottom of the camera manually. 4.4.7 Onvif(Only FI9816P) On this page, you can enable the Onvif port and RTSP port. ONVIF( Open Network Video Interface Forum) is a standard for talking to Network Camera Devices and other similar security hardware.

  • Page 43: On Screen Display

    Stream type: There are four types to identify different streams you have set. Resolution: The camera supports multiple types. The higher the resolution is the clearer video will become. But the code flux will become larger too, and it will take up more bandwidth. (The maximum frame rate for each model is different.

  • Page 44: Snapshot Settings

    Display Time stamp There are two options: Yes or NO. Select Yes and you can see the system date on the video. Display Camera Name There are two options: Yes or NO. Select Yes and you can see the device name on the video. 4.5.3 Snapshot Settings On this page you can set the snapshot pictures’...

  • Page 45: Ir Led Schedule

    3 Select the capture time  Capture anytime Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will capture.  Specify an capture schedule Click the week day words, the corresponding column will be selected.
  • Page 46 Step 1: Enable Motion detection Step 2: Sensitivity---- It supports five modes: Lowest, Lower, Low, Medium and High. The higher the sensitivity, the camera will be more easily alarmed. Select one motion sensitivity. Step 3: Trigger interval--- The interval time between two motion detection. Step 4:There are some alarm indicators: A Camera Sound and PC Sound...
  • Page 47 Capture interval: The interval time between two pictures. D Recording If you select this checkbox, when the motion has been detected, the camera will record automatically and store the record files to the SD Card. Make sure the camera has inserted SD card and you have set the SD card as the Alarm record files storage path, please go to Record—>...
  • Page 48 ③ Press the left mouse and drag it on the time boxes, you can select the serial area. Step 7: Click Save button to take effect. When the motion has been detected during the detection time in the detection area, the camera will alarm and adopt the corresponding alarm indicators.

  • Page 49: Record

    If the Sensitivity is set to “High”, the camera will detect the sound whose more than 55db. If the Sensitivity is set to “Medium”, the camera will detect the sound whose more than 65db. If the Sensitivity is set to “Low”, the camera will detect the sound whose more than 75db. If the Sensitivity is set to “Lower”, the camera will detect the sound whose more than 85db.

  • Page 50: Alarm Recording

    Alarm Recording Location : SD card, FTP. Check “SD card” : The video will be saved in SD card. Make sure the camera has been inserted the SD card. On this page, you can see the available space of the SD card. Check “FTP”...

  • Page 51: Schedule Recording

    4.7.4 Schedule Recording When the video is selected as FTP, the device supports scheduled recording. When the video is selected as SD card, the device supports pumping frame recording. When the parameter Recording Location is set SD Card on the Storage Location page, you can configure parameters as shown in follow figure.

  • Page 52: Sd Card Management

    Record frame: There are six frame selections, such as 1/30, 4/30, 8/30, 15/30, 24/30, 30/30. Recommended default is 4/30. The greater the Frame rate is, the sharper picture quality is, and the greater of storage space is, the shorter the storage time is. Record full strategy: When the SD card is full, you can choose to cover the previous recording, or stop recording.

  • Page 53: Ptz

    The default storage path of alarm record files is SD card, when the available size of SD card is less than 256M, the old record files will be deleted automatically. 4.8 PTZ This page will allow you to change the pan/tilt speed and do cruise tracks settings. 4.8.1 Pan &...
  • Page 54 Setting the Cruise Mode There are two cruise mode: Cruise time and Cruise Loops. Cruise time: Select Cruise time from Cruise Mode drop-down, then you can set the Cruise time of the camera. Cruise Loops:Select Cruise Loops from Cruise Mode drop-down, you can set the Cruise Loops of the camera.
  • Page 55 Delete: Select one cruise track and delete it. Save: After you modify the Dwell time, you should click Save button to take effect. Example How to do add cruise tracks ? Firstly, Click Add button and enter a descriptive name to identify the cruise track. Secondly: On the lower left of the page, you can see all preset points you have added.
  • Page 56 Add the preset. The cruise tracks have added to the “track 1”. After add the cruise track, back to the surveillance window, click Cruise, here you can see all cruise tracks you have added. There are other buttons between the Preset points and Cruise track, you can use these buttons to adjust...

  • Page 57: Start-Up Options

    the order of preset points or add/delete one preset points in one cruise track. Add: Select one preset points and add it to the selected cruise track. Delete: Select one preset points you have added to one cruise track, click delete. Move up/ down: Select one cruise track, adjust the order of preset points in one cruise track.

  • Page 58: System

    Enable firewall, If you select Only allow access from these IP addresses and fill in 8 IP addresses at most, only those clients whose IP addresses listed in the Only allow access from these IP addresses can access the Network Camera. If you select Block access from these IP addresses, only those clients whose IP addresses are in the IP list cannot access the Network Camera.

  • Page 59: System Upgrade

    4.10.2 System Upgrade Click “Download the latest firmware”, you will see the following screen. And click “save” to save the firmware on your computer locally. Your current firmware version will be displayed on your screen. You may go to the Status Device Information page to check for the latest firmware versions available.
  • Page 60 Upgrade Firmware by Equipment Search Tool Double click the Equipment Search Tool shot icon , select the Camera IP that you want to upgrade the firmware. Then select Upgrade Firmware and enter the username and password, choose the firmware file, and upgrade.

  • Page 61: Patch Installation

    CAUTION: We recommend that you regularly update your camera to the latest available software and firmware versions to help ensure the best experience for your camera. NOTES:  Please ensure you have download the correct firmware package for your camera before upgrading. Read the upgrade documentation (readme.txt file) in the upgrade package before you upgrade.

  • Page 62: Playback

    5 Playback On this page you can view the record files stored in the SD card. Section 1 Define the Record files time and Type : The storage path of record files : Here supports three types: current day, current month and All records. Another way, select the time on the time&date manually.
  • Page 63 Section 2 Search record files On this panel you can see all record files satisfy the conditions you set. Section 3 Play/Stop/Audio/Full screen buttons Please select one record file before use these buttons. Click this button to play the record files Click this button to stop the record files Open or stop audio Click this button to make full screen, and double click left mouse to exit full screen.

  • Page 64: Appendix

    6 Appendix 6.1 Frequently Asked Questions NOTE: Any questions you would meet, please check Network connections firstly. Check the working status revealed by the indicators on the network server, hub, and exchange. If abnormal, check the network connections. 6.1.1 Equipment search tool cannot find the camera After power on camera and connect it to router by Ethernet cable, open Equipment Search Tool it cannot find any camera IP address.
  • Page 65 6.1.2 Install plugin for Internet Explore Suggest use IE browser to log in the camera and install the plugin for the first time, then you can use it on other browser as well. Just remember to allow the plugin to run. See below for steps to install plugin via IE browser.
  • Page 66 Please click it to download plugin and follow wizard to install. See this link for help if after installed plugin but still cannot login camera: http://www.foscam.com/faqs/view.html?id=14 6.1.3 Unable to connect to router wirelessly After setup wireless configuration, and input the wireless password correctly, save the settings. Normally, after you disconnect the Ethernet cable, wait for few minutes camera will show up again in Equipment Search Tool (or show up in router’s DHCP client list/LAN list) with a new IP address.
  • Page 67 Step1: Please make sure wireless signal is strong enough to connect with. (1) Make sure the camera antenna is fixed well; (2) Best to keep the distance between the camera and router in 2~3 meters while setup; (3) There’s no interference or obstacles from house appliance or walls; Step2: Please check if the frequency band of the wireless signal is 2.4GHz.
  • Page 68 (3) Set the Detection Area (4) Set a Schedule. (5) Click Save to save the settings. Note: 1) Please DO NOT forget to set the alarm schedule, the alarm schedule is red. 2) Please make sure your camera time is correct. 3) Please DO NOT forget to set the alarm area, the detected area is covered by the red grids.
  • Page 69 6.1.6 How to setup alarm Emails Setup alarm Emails, when camera detects a motion it’ll send Email with snapshot to inform about the motion alarm. Steps as below. Step 1: Setup Mail Settings Before you set, please make sure that your email for sender enabled SMTP. And get your Email SMTP server, SMTP port, TLS information ready.
  • Page 70 Please go to Settings > Alarm > Motion Detection menu: 1. Click enable, 2. Choose Send E-mail for the alarm action, 3. set your detection area, 4. Set your schedule. Do not forget to click on Save after you finish settings. If there is motion trigger, camera will alarm and you can receive alarm emails.

  • Page 71: Default Parameters

    6.1.9 Camera is added by others When use myfoscam.com cloud or Foscam app, one camera can only be added to one account at the same time. To solve error “This camera has already been added by another account” when add camera to Foscam app or cloud, please send a clear photo of camera’s model sticker to Foscam support email...
  • Page 72 0 Lux 0 Lux 0 Lux 0 Lux Minimum Illumination (With IR Illuminator) (With IR Illuminator) (With IR Illuminator) (With IR Illuminator) Lens Display Resolution 1.0M Pixels 2.0M Pixels 1.3M Pixels 2.0M Pixels Lens Type f:2.8mm, F:2.4 f:2.8mm, F:2.4 f: 3mm~10mm F:1.8 f:2.8mm, F:2.4 Horizontal:70°...

  • Page 73: Ce & Fcc

    Firewall Supports IP Filtering Supports IP Filtering Supports IP Filtering Supports IP Filtering User Accounts Three levels user role Three levels user role Three levels user role Three levels user role Audio √ √ √ √ 2-Way Audio √ √ √...

  • Page 74: Warranty

    No warranty service is provided unless the product is returned to an authorized return center in the region where the product was first shipped by FOSCAM or to the point-of-purchase, which may have regional specific warranty implications.

  • Page 75: Return Procedures

     Normal wear and tear. Return Procedures  Please read FOSCAM warranty policy & policy of your reseller first before sending items back to point-of-purchase.  Customer must first contact point-of-purchase to obtain a Return Merchandise Authorization (RMA) number before returning the product. If the product you received is suspected to be defective and the product warranty has not expired, The RMA number will allow your reseller to track your return much easier and help them expedite processing your request.
  • Page 76 FOSCAM, shall be the repair or replacement of defective parts. If FOSCAM lists a product on its website specification in error or that is no longer available for any reason, FOSCAM reserves the right to explain it without incurring any liability.

  • Page 77: Statement

    You need to abide by the relevant laws and regulations of the use restrictions when using Foscam cameras. Our company takes no responsibility of illegal activities by using our products. Our company takes no responsibility of the loss by force majeure, such as failure or faults of telecom system or the Internet network, computer viruses, malicious attacks of hackers, information damage or loss, and faults of computer system.

  • Page 78: Obtaining Technical Support

    User’s Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, please contact our service department: support@foscam.com...

This manual is also suitable for:

Fi9821pFi9826pFi9831p