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AXIUM RX9000
User Guide
www.ingenico.com
13-17 rue Pagès, 92150 Suresnes – France
Banks and Acquirers International Holding SAS / 814 767 216 RCS Nanterre

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Summary of Contents for Ingenico AXIUM RX9000

  • Page 1 AXIUM RX9000 User Guide www.ingenico.com 13-17 rue Pagès, 92150 Suresnes – France Banks and Acquirers International Holding SAS / 814 767 216 RCS Nanterre...
  • Page 2: Table Of Contents

    4.1 Positionning the terminals 4.2 Inserting SAM (Secure access module) and Micro SD 4.3 Connecting the terminal to the host 4.4 Setting the AXIUM RX9000 on the stand- pole adaptor Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS...
  • Page 3 4.5 Fixing the stylus on AXIUM RX9000 (optional) 5. Daily use 5.1 Card reading 5.1.1 Swiping a card 5.1.2 Inserting a smart card 5.1.3 Reading a contactless card 5.2 Signature capture 5.3 Audio 5.5 Camera 5.5.1 Front camera 5.5.2 Rear camera (optional) 5.6 Help for visually impaired people...
  • Page 4: Introduction

    1. Introduction Thank you for choosing an Ingenico payment terminal. We recommend you to read carefully this user guide: it gives you the necessary information about safety precautions, unpacking, installation and maintenance of your terminal. The product should be used indoor only.
  • Page 5: Unpacking

    The box may also include the following items depending on your working configuration : The user guide The stylus The cable for connectivity The power supply unit and cable Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS AXIUM RX9000 /1023 All rights reserved...
  • Page 6: Recommendations

    Connection of headset on audio jack CAUTION An excessive acoustic pressure of headset can involve deafness! Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS AXIUM RX9000 /1023 All rights reserved...
  • Page 7: Security Of Your Terminal

    The terminal must never be put in or left at a location where it could be stolen or replaced by another device as being trustworthy. Warranty label (on the bottom of the terminal) Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS...
  • Page 8: Main Characteristics

    If the warranty label is torn or removed, the warranty will be void. CAUTION Positioning of the AXIUM RX9000 on check stand must be in such a way to make cardholder PIN (Personal Identification Number) spying infeasible. Installing device on an adjustable stand must be in such...
  • Page 9: Power Characteristics

    By POE (Power over Ethernet) via POE BOX CABLE By USB (12VDC) Power values in different modes AXIUM RX9000 works at voltages between 8VDC and 14VDC the max current in normal and abnormal conditions is 3A Mode RX9000 Power (W) Idle mode-backlight on and brightness is 1.92...
  • Page 10: Terminal Connectivity

    WARNING The power supply unit provided with your equipment is specially designed for this Ingenico terminal. Do not use any other power supply. The use of a power supply with apparently similar voltage/current characteristics may damage your terminal 3.3.3 Terminal Connectivity...
  • Page 11: Bluetooth

    Max output power Bluetooth: 11dBm, BLE: 9.11dBm WLAN and Bluetooth antenna will only be able to emit one of these technologies at a time Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS AXIUM RX9000 /1023 All rights reserved...
  • Page 12: Contactless

    3.3.6 CONTACTLESS Operating Frequency Band (RF) RF ID: 13.56MHz(TX/RX) Max Of Transmit Power RF ID: 12.08±3dBμA/m @3m 3.4 Functional description Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS AXIUM RX9000 /1023 All rights reserved...
  • Page 13: Installation And Connections

    (away from video terminals, PC, anti- shoplifting barriers ...). The terminal is exclusively made for indoor use. The AXIUM RX9000 device may be mounted on a flat surface, wall, or customer stand. CAUTION...
  • Page 14: Inserting Sam (Secure Access Module) And Micro Sd

    Slide back the cover and screw it tight. Illustration of the SAM Card positioning : Illustration of the micro SD Card positioning : Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS AXIUM RX9000 /1023...
  • Page 15: Connecting The Terminal To The Host

    The terminal can be connected to the host by several ways, with optional cables : High speed USB device High speed USB host Ethernet RS232 Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS AXIUM RX9000 /1023 All rights reserved...
  • Page 16: Setting The Axium Rx9000 On The Standpole Adaptor

    4.4 Setting the AXIUM RX9000 on the standpole adaptor Install the terminal on a flat surface is not possible on the AXIUM RX9000 as is. It is designed to be fitted on a standpole. A specific pattern by Ingenico (UPM) has been developed to fit the AXIUM RX9000.
  • Page 17: Fixing The Stylus On Axium Rx9000 (Optional)

    The AXIUM RX9000 is now ready to use : 4.5 Fixing the stylus on AXIUM RX9000 (optional). Use the adhesive tape of holder to fix it on the AXIUM RX9000. Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS...
  • Page 18 There is a magnet in the stylus, and it can be fixed on the holder. Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS AXIUM RX9000 /1023 All rights reserved...
  • Page 19: Daily Use

    5.1.2 Swiping a smart card Chip cards should be inserted into your terminal as illustrated with the chip facing up and into the card reader. Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS AXIUM RX9000 /1023...
  • Page 20: Reading A Contactless Card

    Do not stick any label onto the contactless active zone. It can decrease seriously contactless efficiency. CAUTION Avoid metallic parts around the contactless area. Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS AXIUM RX9000 /1023 All rights reserved...
  • Page 21: Signature Capture

    This option is not designed to play music, but to facilitate the use by visually impaired people. The jack is 3.5mm and the volume key is only used to control the volume of headset. Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS AXIUM RX9000 /1023...
  • Page 22: Camera

    5.5.1 Front camera Front camera is used to face photography. Front camera face photography 5.5.2 Rear camera (optional) Rear camera is used to scanning. Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS AXIUM RX9000 /1023 All rights reserved...
  • Page 23: Help For Visually Impaired People

    Do not put anything into the slot of the smart card reader 6.2 Transport and storage Use the original packaging for storage or returning the unit. Disconnect all cables from the terminal during the transport. Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS AXIUM RX9000 /1023...
  • Page 24: Standard

    7. Standard CE MARKING The CE marking indicates AXIUM RX9000 complies with the requirements of European Directive 2014/53/EU on Radio Equipment for: The protection of the health and the safety of the user and any other person. The protection of the health and the safety of the user and any other person.
  • Page 25: Industry Canada (Ic) Statement

    être installé afin d’offrir une distance de séparation d’au moins 20cm avec l’utilisateur, et ne doit pas être installé à proximité ou être utilisé en conjonction avec une autre antenne ou un autre émetteur. Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS...
  • Page 26: Environment (Weee, Batteries And Packaging)

    In this way you can participate in the re-use and upgrading of Electrical and Electronic Equipment Waste, which can have an effect on the environment and human health. Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS AXIUM RX9000 /1023...
  • Page 27 This symbol is followed by the ratings (voltage and current for instance). This logo indicates that informations have to be read in this user guide Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS AXIUM RX9000 /1023...
  • Page 28 NOTES Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS AXIUM RX9000 /1023 All rights reserved...
  • Page 29 INGENICO and the user. INGENICO is not responsible for any use of this device, which would be non-consistent with the present document.