Quality Assurance - Sungrow SH5T User Manual

11 Appendix
Type
Refrigerator
TV / Computer
Bath heater
Fluorescent / LED lights
Electric fan / Ceiling fan
Conditioner (Frequency
conversion)
For those loads that not covered in this document, please contact SUNGROW to make
sure the compatibility of the specific loads under off-grid scenario. SUNGROW will not be
held responsible for the usage of any load without confirmation. We will keep updating this
document, please contact SUNGROW if there are any relevant issues.
11.3 Q uality Assurance
When product faults occur during the warranty period, SUNGROW will provide free service
or replace the product with a new one.
Evidence
During the warranty period, the customer shall provide the product purchase invoice and
date. In addition, the trademark on the product shall be undamaged and legible. Otherwise,
SUNGROW has the right to refuse to honor the quality guarantee.
Conditions
• After replacement, unqualified products shall be processed by SUNGROW.
• The customer shall give SUNGROW a reasonable period to repair the faulty device.
Exclusion of Liability
In the following circumstances, SUNGROW has the right to refuse to honor the quality
guarantee:
• The free warranty period for the whole machine/components has expired.
• The device is damaged during transport.
• The device is incorrectly installed, refitted, or used.
• The device operates in harsh conditions beyond those described in this manual.
• The fault or damage is caused by installation, repairs, modification, or disassembly
performed by a service provider or personnel not from SUNGROW.
152
SH15T SH20T
2 kW 2 kW
10 kW 10 kW
2 kW 2 kW
10 kW 10 kW
2 kW 2 kW
3P 3P
Load Power
SH25T
2 kW
10 kW
2 kW
10 kW
2kW
3P
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