Sungrow SH3.0RS User Manual

Sungrow SH3.0RS User Manual

1-phase hybrid inverter
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User Manual
1-phase Hybrid Inverter
SH3.0RS/SH3.6RS/SH4.0RS/SH5.0RS/SH6.0RS
SH3.0RS/
SH3.6RS/SH4.0RS/SH5.0RS/
SH6.0RS1-phase Hybrid
InverterUser ManualSH3.0-6.0RS-
UEN-Ver15-202211
SH3.0-6.0RS-UEN-Ver15-202211

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Summary of Contents for Sungrow SH3.0RS

  • Page 1 User Manual 1-phase Hybrid Inverter SH3.0RS/SH3.6RS/SH4.0RS/SH5.0RS/SH6.0RS SH3.0RS/ SH3.6RS/SH4.0RS/SH5.0RS/ SH6.0RS1-phase Hybrid InverterUser ManualSH3.0-6.0RS- UEN-Ver15-202211 SH3.0-6.0RS-UEN-Ver15-202211...
  • Page 3: All Rights Reserved

    Software Licenses • It is prohibited to use data contained in firmware or software developed by SUNGROW, in part or in full, for commercial purposes by any means. • It is prohibited to perform reverse engineering, cracking, or any other operations that...
  • Page 4: About This Manual

    Please read this manual carefully before using the product and keep it properly at a place for easy access. All contents, pictures, marks, and symbols in this manual are owned by SUNGROW. No part of this document may be reprinted by the non-internal staff of SUNGROW without written authorization.
  • Page 5 Symbols This manual contains important safety instructions, which are highlighted with the following symbols, to ensure personal and property safety during usage, or to help optimize the prod- uct performance in an efficient way. Please carefully understand the meaning of these warning symbols to better use the manual. Indicates high-risk potential hazards that, if not avoided, may lead to death or seri- ous injury.
  • Page 7: Table Of Contents

    Contents All Rights Reserved .....................I About This Manual......................II 1 Safety Instructions ....................1 1.1 Unpacking and Inspection ................1 1.2 Installation Safety ...................2 1.3 Electrical Connection Safety................2 1.4 Operation Safety ....................4 1.5 Maintenance Safety ..................4 1.6 Disposal Safety ....................5 2 Product Description ..................6 2.1 System Introduction ..................6 2.2 Product Introduction..................7...
  • Page 8 3.3.2 Discharge Management...............19 3.4 PID Recovery Function .................20 3.5 Communication and Configuration ..............21 3.6 Import Power Limit Function ................21 4 Unpacking and Storage .................22 4.1 Unpacking and Inspection ................22 4.2 Inverter Storage ...................22 5 Mechanical Mounting ..................24 5.1 Safety during Mounting .................24 5.2 Location Requirements .................24 5.2.1 Environment Requirements..............25 5.2.2 Carrier Requirements ................25...
  • Page 9 6.9.3 Connecting the Enable Cable...............55 6.10 WiNet-S Connection ...................55 6.10.1 Ethernet Communication ..............55 6.10.2 WLAN Communication ..............57 6.11 Meter Connection ..................58 6.12 RS485 Connection..................60 6.13 DRM Connection ..................60 7 Commissioning ....................64 7.1 Inspection before Commissioning ..............64 7.2 Powering on the System ................64 7.3 App Preparation ...................65 7.4 Plant Creation ....................65 8 iSolarCloud App...
  • Page 10 8.10.7 Battery Discharge Time ..............90 8.10.8 Battery Forced Charge Time ..............90 8.10.9 Communication Parameters...............91 8.10.10 Firmware Update................92 8.10.11 Grounding Detection ................93 8.10.12 Frequency Shift Power Control ............93 8.10.13 Import Power Limit................94 9 System Decommissioning ................95 9.1 Decommissioning the Inverter ...............95 9.1.1 Disconnecting the Inverter ..............95 9.1.2 Dismantling the Inverter...............95 9.1.3 Disposal of the Inverter................96...
  • Page 11: Safety Instructions

    Perform operations considering ac- tual onsite conditions. • SUNGROW shall not be held liable for any damage caused by violation of gen- eral safety operation requirements, general safety standards, or any safety in- struction in this manual.
  • Page 12: Installation Safety

    1 Safety Instructions User Manual Installation Safety Make sure there is no electrical connection before installation. Before drilling, avoid the water and electricity wiring in the wall. Improper installation may cause personal injury! • If the product supports hoisting transport and is hoisted by hoisting tools, no one is allowed to stay under the product.
  • Page 13 User Manual 1 Safety Instructions Danger to life due to a high voltage inside the inverter! • Be sure to use special insulation tools during cable connections. • Note and observe the warning labels on the product, and perform operations strictly following the safety instructions.
  • Page 14: Operation Safety

    1 Safety Instructions User Manual Operation Safety Please comply with the following requirements when the product is running: • Do not touch its enclosure. • It is strictly forbidden to plug and unplug any connector on the inverter. • Do not touch any wiring terminal of the inverter. Otherwise, electric shock may occur.
  • Page 15: Disposal Safety

    To avoid the risk of electric shock, do not perform any other maintenance opera- tions beyond those described in this manual. If necessary, contact your distributor first. If the problem persists, contact SUNGROW. Otherwise, the losses caused is not covered by the warranty.
  • Page 16: Product Description

    Do not short-circuit the Backup port during operation. Otherwise, the inverter or power distribution system will be seriously damaged. The loss is not covered by the SUNGROW warranty. • Do not connect any local load between the inverter and the AC circuit breaker.
  • Page 17: Product Introduction

    User Manual 2 Product Description Product Introduction Model Description The model description is as follows (take SH5.0RS as an example): Appearance The following figure shows the appearance of the inverter. The image shown here is for reference only. The actual product received may differ. figure 2-1 Inverter Appearance Description Name...
  • Page 18: Symbols On The Product

    The following figure shows the dimensions of the inverter. figure 2-2 Dimensions of the Inverter W (mm) H (mm) D (mm) Inverter Model SH3.0RS / SH3.6RS / SH4.0RS / SH5.0RS / SH6.0RS Symbols on the Product Symbol Explanation Parameters on the PV side.
  • Page 19: Led Panel

    User Manual 2 Product Description Symbol Explanation UKCA mark of conformity. The inverter does not have a transformer. Do not dispose of the inverter together with household waste. Disconnect the inverter from all the external power sources be- fore maintenance! Read the user manual before maintenance! Burn danger due to the hot surface that may exceed 60℃.
  • Page 20: Dc Switch

    2 Product Description User Manual Description Name To indicate the working state of the inverter. Touch it to switch the information in normal state or view multiple indicator error codes in error state. The error code in the figure is just an example. Error code •...
  • Page 21: Pv Energy Storage System (Pv Ess)

    Description Item Note Compatible with monocrystalline silicon, polycrystalline sili- PV strings con, and thin-film modules without grounding. SH3.0RS, SH3.6RS, SH4.0RS, SH5.0RS, SH6.0RS. Inverter Metering device Meter cupboard with power distribution system. Utility grid TT,TN-C,TN-S, TN-C-S. Common loads, which will be lack of power when grid is Loads blackout.
  • Page 22: Declaration For Back-Up Function

    PV modules and batteries. If there is no available power from batteries or PV modules in backup mode, the backup power supply will be automatically terminated. SUNGROW shall hold no liability for any consequences arising from failing to observe this instruction.
  • Page 23: Retrofitting The Existing Pv System

    User Manual 2 Product Description Retrofitting the Existing PV System The hybrid inverter is compatible with any single-phase PV grid-connected inverters. An ex- isting PV system can be retrofitted to be a PV ESS with the addition of the hybrid inverter. The power generation from the existing PV inverter will be firstly provided to the loads and then charge the battery.
  • Page 24 2 Product Description User Manual Retrofit the Existing PV Inverter(s) to the Hybrid Inverter Off-grid Port figure 2-6 Retrofit the Existing PV Inverter(s) to the Hybrid Inverter Off-grid Port The off-grid port retrofits the existing PV system in order to maximize the use of PV energy by allowing the PV inverter to work even when off-grid.
  • Page 25: Function Description

    Function Description Safety Function 3.1.1 Protection Several protective functions are integrated in the inverter, including short circuit protection, grounding insulation resistance surveillance, residual current protection, anti-islanding pro- tection, DC overvoltage / over-current protection, etc. 3.1.2 Earth Fault Alarm The device gives an alarm if there is a grounding fault. If the AC side is poorly grounded or not grounded, the buzzer rings, and the LED indicator turns red.
  • Page 26: Drm ("Au"/"Nz")

    3 Function Description User Manual 3.2.2 DRM (“AU”/“NZ”) The inverter provides a terminal block for connecting to a demand response enabling device (DRED). The DRED asserts demand response modes (DRMs). The inverter detects and ini- tiates a response to all supported demand response commands within 2s. The following table lists the DRMs supported by the inverter.
  • Page 27: Reactive Power Regulation

    The reactive power regulation mode can be set via the iSolar- Cloud App. Battery Management Li-ion battery from SUNGROW and BYD are compatible with the PV ESS,further battery models will be made compatible in the furture. The currently supported battery brands and models are shown in the following table.
  • Page 28: Charge Management

    3 Function Description User Manual table 3-2 Battery Status Definition Port Voltage / SOC Type Empty Normal Full SUNGROW 5 %...100 % (SBR096/128/160/ SOC < 5 % SOC = 100 % (by default) 192) BYD (Battery-Box 5 %...100 %) Premium HVM / SOC <...
  • Page 29: Discharge Management

    The emergency charge command reported to the inverter is cleared. table 3-4 Default SOC Conditions for Li-ion Battery Backup Charge Type Trigger SOC Finishing SOC SUNGROW SOC ≤ 2 % SOC ≥ 4 % BYD (Battery-Box Premium HVM / SOC ≤ 2 % SOC ≥...
  • Page 30: Pid Recovery Function

    3 Function Description User Manual For this reason, the battery discharge power may not reach the nominal power. • If the PV voltage is higher than the upper limit value of MPP voltage (560 V), the battery cannot discharge. • The hybrid system will start to discharge the battery when the import power value exceeds a threshold value of 70 W.
  • Page 31: Communication And Configuration

    User Manual 3 Function Description Communication and Configuration The inverter provides various ports for device and system monitoring, including RS485, Ethernet, WLAN, and CAN; various parameters can be configured for optimal operation. All the inverter information is accessible through the iSolarCloud App. Import Power Limit Function Import power means the total power purchased from grid, which includes power to charge the battery from grid via inverter, power consumed by local loads and loads connected to in-...
  • Page 32: Unpacking And Storage

    • Check the inner contents for damage after unpacking. Contact SUNGROW or the transport company in case of any damage or incompleteness, and provide photos to facilitate services. Do not dispose of the original packing case. It is recommended to store the device in the original packing case when the product is decommissioned.
  • Page 33 User Manual 4 Unpacking and Storage • Do not store the inverter in places susceptible to direct sunlight, rain, and strong electric field. • Do not place the inverter in places with items that may affect or damage the inverter. •...
  • Page 34: Mechanical Mounting

    Mechanical Mounting Respect all local standards and requirements during mechanical installation. Safety during Mounting Make sure there is no electrical connection before installation. Before drilling, avoid the water and electricity wiring in the wall. Poor installation environment will affect system performance! •...
  • Page 35: Environment Requirements

    User Manual 5 Mechanical Mounting 5.2.1 Environment Requirements • The installation environment must be free of inflammable or explosive materials. • The location should be not accessible to children. • The ambient temperature and relative humidity must meet the following requirements. •...
  • Page 36: Angle Requirements

    5 Mechanical Mounting User Manual 5.2.3 Angle Requirements Install the inverter vertically. Never install the inverter horizontally, or at forward/backward tilted, side tilted, or upside down. 5.2.4 Clearance Requirements Reserve enough clearance around the inverter to ensure sufficient space for heat dissipation.
  • Page 37: Installation Tools

    User Manual 5 Mechanical Mounting Install the inverter at an appropriate height for ease of viewing the screen and LED indicator and operating switch(es). Installation Tools Installation tools include but are not limited to the following recommended ones. If necessary, use other auxiliary tools on site.
  • Page 38: Moving The Inverter

    5 Mechanical Mounting User Manual MC4 terminal Tube terminal Electric screwdriver Hammer drill (φ10) crimping tool (4 crimping tool (0.5 (M4, M5, M6) –1.0 mm –6 mm Phillips screwdriver Vacuum cleaner Measuring tape Heat shrink tubing (M4) Heat gun Wrench (33 mm, 35 MC4 terminal Multimeter (≥...
  • Page 39: Installing The Inverter

    User Manual 5 Mechanical Mounting Improper handling may cause personal injury! • Arrange an appropriate number of personnel to carry the inverter according to its weight, and installation personnel should wear protective equipment such as anti-impact shoes and gloves. • Attention must be paid to the center of gravity of the inverter to avoid tilting dur- ing handling.
  • Page 40 5 Mechanical Mounting User Manual * The image shown here is for reference only. The actual product received may differ. step 2 Place the expansion tubes into the holes. Then secure the wall-mounting bracket to the wall firmly with the expansion bolt sets. step 3 Lift the inverter and slide it down along the wall-mounting bracket to make sure they match perfectly.
  • Page 41: Electrical Connection

    Electrical Connection Safety Instructions The PV string will generate lethal high voltage when exposed to sunlight. • Operators must wear proper personal protective equipment during electrical connections. • Must ensure that cables are voltage-free with a measuring instrument before touching DC cables. •...
  • Page 42: Terminal Description

    6 Electrical Connection User Manual • All vacant terminals must be covered with waterproof covers to prevent affect- ing the protection rating. • When the wiring is completed, seal the gap of cable inlet and outlet holes with fireproof / waterproof materials such as fireproof mud to prevent foreign matter or moisture from entering and affecting the long-term normal operation of the inverter.
  • Page 43 For Li-ion battery communication via CAN protocol. H, L For inverter daisy chain (Reserved) A1, B1 RS485 For Li-ion battery communication via RS485 protocol. RSD-1, Reserved (Detail availability contact SUNGROW) RSD-2 EN_H, EN_ Enable the battery with a voltage of 12V. Enable...
  • Page 44: Electrical Connection Overview

    For external Demand Response Enabling Device ("AU"/ D1/5, D2/6, "NZ") D3/7, D4/8, R, C For Ripple Control Receiver Reserved (Detail availability contact SUNGROW) COM, NO H, L For Li-ion battery communication via CAN protocol. RJ45-CAN Electrical Connection Overview The electrical connection should be realized as follows:...
  • Page 45: Backup Wiring Diagram

    4 – 6 mm (Rec- Outdoor 3-core ommend Backup 10 – 21 mm copper wire cable SH3.0RS: 4 mm cable Others: 6 mm Additional Outdoor single- The same as that of the PE wire in the Grounding core copper wire...
  • Page 46 6 Electrical Connection User Manual Note 1: * If the battery is integrated with a readily accessible internal DC breaker, no addi- tional DC breaker is required. Note 2: The recommended values in the table are for reference only. The actual values must comply with local standard and actual conditions.
  • Page 47 User Manual 6 Electrical Connection Note 4: If the rated current of on-site power cables are lower than those recommended above, the breakers specification should be considered to match the power cables in first priority. Note 5: The AC port takes power from the grid and is set according to the grid circuit breaker. For TT system In the TT system, the following diagram is an example for grid systems without special re- quirement on wiring connection.
  • Page 48: External Protective Grounding Connection

    AC side grounding terminal are reliably grounded. The grounding connection can be made by other means if they are in accordance with the local standards and regulations, and SUNGROW shall not be held liable for the possible consequences.
  • Page 49: Ac Cable Connection

    User Manual 6 Electrical Connection step 1 Prepare the cable and OT/DT terminal. (1) Heat shrink tubing (2) OT/DT terminal step 2 Remove the screw on the grounding terminal and fasten the cable with a screwdriver. step 3 Apply paint to the grounding terminal to ensure corrosion resistance. - - End AC Cable Connection 6.6.1 AC Side Requirements...
  • Page 50: Connecting The Ac Cable

    6 Electrical Connection User Manual Before connecting the inverter to the grid, ensure the grid voltage and frequency comply with requirements, for which, refer to "Technical Date". Otherwise, contact the electric power company for help. AC Circuit Breaker An independent two-pole circuit breaker must be installed on the output side of the inverter to ensure safe disconnection from the grid.
  • Page 51 User Manual 6 Electrical Connection step 3 Thread the AC cable through the swivel nut, appropriate sealing and waterproof cover in sequence. step 4 Strip the cable jacket and the wire insulation as shown in the following figure. step 5 Crimp the OT/DT terminal.
  • Page 52 6 Electrical Connection User Manual step 6 Remove the waterproof lid from the GRID terminal. step 7 Fix all the wires to the terminals according to the assignment and tighten to a torque of 2.0 N•m with a screwdriver. Observe the terminal assignment. Do not connect any phase line to the "PE" termi- nal or PE wire to "N"...
  • Page 53: Dc Cable Connection

    User Manual 6 Electrical Connection step 8 Secure the AC waterproof cover to the inverter with a torque of 1.2 N•m and tighten the swiv- el nut to a torque of 5 N•m–6 N•m. step 9 Connect the PE wire to ground and the phase lines and the “N” line to AC circuit breaker. Then connect the AC circuit breaker to electric board.
  • Page 54: Pv Input Configuration

    The damage caused by this is not covered by the warranty. • Electric arc or contactor over-temperature may occur if the PV connectors are not firmly in place, and SUNGROW shall not be held liable for any damage caused. •...
  • Page 55: Assembling The Pv Connectors

    User Manual 6 Electrical Connection figure 6-3 PV Input Configuratinon Prior to connecting the inverter to PV inputs, the following electrical specifications must be met simultaneously: Open-circuit Voltage Limit Max. Current for Input Connector Inverter Model SH3.0/3.6/4.0/ 600 V 20 A 5.0/6.0RS 6.7.2 Assembling the PV Connectors High voltage may be present in the inverter!
  • Page 56: Installing The Pv Connector

    6 Electrical Connection User Manual 1: Positive crimp contact 2: Negative crimp contact step 3 Lead the cable through cable gland, and insert the crimp contact into the insulator until it snaps into place. Gently pull the cable backward to ensure firm connection. Tighten the ca- ble gland and the insulator (torque 2.5 N.m to 3 N.m).
  • Page 57 User Manual 6 Electrical Connection step 2 Check the cable connection of the PV string for polarity correctness and ensure that the open circuit voltage in any case does not exceed the inverter input limit of 600V. step 3 Connect the PV connectors to corresponding terminals until there is an audible click. step 4 Follow the foregoing steps to connect PV connectors of other PV strings.
  • Page 58: Emergency Load Connection (Backup)

    Do not short-circuit the Backup port during operation. Otherwise, the inverter or power distribution system will be seriously damaged. The loss is not covered by the SUNGROW warranty. step 1 Unscrew the swivel nut of the AC connector. step 2 Thread the AC cable of appropriate length through the swivel nut, the sealing ring and the housing.
  • Page 59 User Manual 6 Electrical Connection step 4 Open the clamp on the spring-loaded terminal and fully insert the wires into the correspond- ing holes. Then close the clamp and push the terminal plug into the housing until there is an audible click.
  • Page 60: Battery Connection

    6 Electrical Connection User Manual step 7 Lift the locking part upwards and insert the AC connector into the BACKUP terminal on the bottom side of the inverter. Then press the locking part and lock it with the screw. step 8 Connect the other ends to the emergency loads. Pull all the lines outward lightly to check whether they are firmly installed.
  • Page 61: Connecting The Power Cable

    User Manual 6 Electrical Connection Do not disconnect under load! Battery connectors must not be disconnected while under load. They can be placed in a no load state by shutting down the inverter completely. During the installation and operation of the inverter, please ensure that the positive or negative polarities of batteries do not short-circuit to the ground.
  • Page 62 6 Electrical Connection User Manual step 3 Lead the cable through cable gland, and insert the crimp contact into the insulator until it snaps into place. Gently pull the cable backward to ensure firm connection. step 4 Tighten the cable gland and the insulator. step 5 Check for polarity correctness.
  • Page 63 User Manual 6 Electrical Connection step 2 Ensure that the connectors are securely in place. - - End 6.9.1.3 Assembling Evo2 Compatible Connector The connector type is subject to the actual received device. step 1 Strip 15 mm of the insulation layer from each PV cable. step 2 Unscrew the swivel nut of the connector.
  • Page 64: Connecting The Can Cable

    2 Check for polarity correctness. - - End 6.9.2 Connecting the CAN Cable The CAN cable enables the communication between the inverter and the Li-ion battery from SUNGROW and BYD. • Pin terminal connection Refer to the section "6.11 Meter Connection"...
  • Page 65: Connecting The Enable Cable

    User Manual 6 Electrical Connection Refer to the section "6.13 DRM Connection" for details. Plug the wires into the RJ45–CAN terminal on the bottom of the inverter. 6.9.3 Connecting the Enable Cable The Enable cable along with the RS485 cable, are used for communication between the in- verter and the Li-ion battery.
  • Page 66 6 Electrical Connection User Manual step 2 Unscrew the swivel nut from the communication module and take out the inner sealing ring. step 3 Unscrew the housing from the communication module. step 4 Thread the network cable through the swivel nut and gasket. Afterwards, route the cable into the opening of the sealing.
  • Page 67: Wlan Communication

    User Manual 6 Electrical Connection step 6 Remove the waterproof lid from the COM1 terminal and install WiNet-S. step 7 Slightly shake it by hand to determine whether it is installed firmly. - - End 6.10.2 WLAN Communication step 1 Remove the waterproof lid from the COM1 terminal. step 2 Install the module.
  • Page 68: Meter Connection

    6 Electrical Connection User Manual 6.11 Meter Connection The inverter can provide export control but will require the use of a external smart meter. The export control functionality has not been tested to AS/NZS 4777.2:2020. step 1 Remove the cable jacket and strip the wire insulation. step 2 (Optional) When using a multi-strand wire cable, connect the wire head to the cord end ter- minal.
  • Page 69 User Manual 6 Electrical Connection step 5 Plug the wires into the corresponding terminals as shown in the following figure. Ensure that the wires are securely in place by slightly pulling them. step 6 Remove the waterproof lid from the COM2 terminal.
  • Page 70: Rs485 Connection

    6 Electrical Connection User Manual step 7 Insert the terminal plug into the COM2 terminal at the bottom side of the inverter and then in- stall the housing. step 8 Slightly pull out the cable and then fasten the swivel nut. Lock the connector with the screw. - - End 6.12 RS485 Connection The RS485 connection is reserved for inverter daisy chain.
  • Page 71 User Manual 6 Electrical Connection table 6-4 Method of Asserting DRM Asserted by Shorting Terminals Switch Operation on External Mode on Inverter DRED DRM0 R & C Close S1 and S5 DRM1 D1/5 & C Close S1 DRM2 D2/6 & C Close S2 DRM3 D3/7 &...
  • Page 72 6 Electrical Connection User Manual 1: RJ45 plug 2:Protective cap Skip this step if a standard network cable with RJ45 plug is prepared. step 2 Unscrew the swivel nut from the connector. step 3 Remove the seal.
  • Page 73 User Manual 6 Electrical Connection step 4 Lead the cable through the cable gland. step 5 Plug the wires into the corresponding terminals as shown in the following figure. Ensure that the wires are securely in place by slightly pulling them. step 6 Slightly pull out the cable and then fasten the swivel nut.
  • Page 74: Commissioning

    Commissioning Inspection before Commissioning Check the following items before starting the inverter: • All equipment has been reliably installed. • DC switch(es) and AC circuit breaker are in the "OFF" position. • The ground cable is properly and reliably connected. •...
  • Page 75: App Preparation

    "8.3 Account Registration". If you have got the account and password from the distributor/installer or SUNGROW, skip this step. step 3 Download the firmware package to the mobile device in advance. Refer to “Firmware Upa- date”. This is to avoid download failure due to poor on-site network signal.
  • Page 76 7 Commissioning User Manual step 4 Fill in the content according to actual needs, and the parameters containing * are required. Tap Next to enter the next interface. figure 7-2 Plant Creation Settings Parameter Description Name Plant name The name of the plant. Plant type The type of the plant, which should be set corresponding to the actual plant type.
  • Page 77 User Manual 7 Commissioning Parameter Description Name Time zone The time zone where the plant is located, which can be filled through automatic positioning and manual input. The location of the plant, which can be filled in two ways: • Manually: Manually enter the plant location in the input box.
  • Page 78 7 Commissioning User Manual step 6 After a device is bound, tap Device and Commissioning to go to corresponding interface. step 7 Tap Network Configuration to go to the WLAN connection interface. Tap the home net- work in the WLAN list, enter the password, and then tap Confirm.
  • Page 79 User Manual 7 Commissioning step 8 Enter the Activate EasyConnect interface, and press the multi-function button on the WiNet-S to enable the Easyconnect mode according to the prompt on the screen. The App automatically enters a waiting processing interface if this mode is enabled, and automatically returns to the commissioning interface after the processing is completed.
  • Page 80 7 Commissioning User Manual When the country is set to Australia, additionally set the applicable network service provider and then the grid type. The image shown here is for reference only. Refer to the actual interface for the supported network service providers.
  • Page 81 User Manual 7 Commissioning table 7-1 Description of Network Service Provider and Grid Type Network Service Provider Grid Type AS/NZS 4777.2:2015 AS/NZS 4777.2:2020 Australia A AS/NZS 4777.2:2020 Australia B AS/NZS 4777.2:2020 Australia C • STNW1170: single-phase < 10 kVA & ENERGEX &...
  • Page 82 7 Commissioning User Manual • Please check the country supported by this product at http:// support.sungrow- power.com/. • Set Country/Region to the country/region where the inverter is installed. Oth- erwise, the inverter may report a fault. • For the commissioning process – country code must be selected before the in- verter can operate.
  • Page 83: Isolarcloud App

    App. * To achieve direct login via WLAN, the wireless communication module developed and manufactured by SUNGROW is required. The iSolarCloud App can also establish communi- cation connection to the inverter via Ethernet connection.
  • Page 84: Account Registration

    8 iSolarCloud App User Manual Account Registration The account distinguishes two user groups, end user and distributor/installer. • The end user can view plant information, create plants, set parameters, share plants, etc. • The distributor/installer can help the end user to create plants, manage, install, or main- tain plants, and manage users and organizations.
  • Page 85: Login

    User Manual 8 iSolarCloud App step 4 Fill in the registration information, including email, verification code, password and affirm- ance and country (region). The distributor/installer has the permission to fill in the company name and the code of upper level installer/distributor. The code of upper level distributor/installer can be obtained from the upper level distributor/installer.
  • Page 86 8 iSolarCloud App User Manual figure 8-1 Enabling the WLAN Hotspot step 2 Connect the mobile phone to the WLAN network named as "SG-xxxxxxxxxxx" (xxxxxxxxxxx is the serial number indicated on the side of the communication module). step 3 Open the App to enter the login screen. Tap Local Access to enter the next screen. step 4 Tap Confirm, then enter the password and tap LOGIN.Or tap MANUAL CONNECTION at the bottom of the interface and select WiNet-S, then enter the password and tap LOGIN.
  • Page 87: Initial Settings

    User Manual 8 iSolarCloud App figure 8-3 WLAN Local Access step 6 After finishing the settings, tap TUNR ON DEVICE at the upper right corner and the device will be initialized. The App will send start instructions and the device will start and operate. step 7 After initialization settings, the App will return automatically to the home page.
  • Page 88: Function Overview

    8 iSolarCloud App User Manual Function Overview The App provides parameter viewing and setting functions, as shown in the following figure. figure 8-4 App Function Tree Map Home Home page of the App is shown in the following figure.
  • Page 89: Run Information

    User Manual 8 iSolarCloud App figure 8-5 Home table 8-2 Home page description Description Name Shows the PV power generation power, feed-in power, etc. The line with an arrow indicates energy Load flow chart flow between connected devices, and the arrow pointing indicates energy flow direction.
  • Page 90: Records

    8 iSolarCloud App User Manual figure 8-6 Run Information The run information includes the PV information, inverter information, input, output, grid in- formation, load information, and battery information. Records Tap Records on the navigation bar to enter the screen, as shown in the following figure. figure 8-7 Records On Records screen, users can view chart and check fault alarm record.
  • Page 91: Fault Alarm Record

    User Manual 8 iSolarCloud App figure 8-8 Power Curve The App displays power generation records in a variety of forms, including daily power gen- eration graph, monthly power generation histogram, annual power generation histogram, and total power generation histogram. table 8-3 Description of power generation records Item Description Daily power generation...
  • Page 92: Event Record

    8 iSolarCloud App User Manual figure 8-9 Fault Alarm Record Click " " to select a time segment and view corresponding records. Select one of the records in the list and click the record, to view the detailed fault info as shown in following figure.
  • Page 93: System Parameters

    User Manual 8 iSolarCloud App figure 8-12 More The More screen supports the following operations: • Set parameters including inverter system parameters and energy management parameter. • Upgrade inverter firmware (ARM/DSP/PVD/CPLD). 8.10.1 System Parameters Tap Settings→System Parameters to enter the corresponding screen, as shown in the fol- lowing figure.
  • Page 94: Running Time

    8 iSolarCloud App User Manual Boot/Shutdown Tap Boot/Shutdown to send the boot/shutdown instruction to the inverter. For Australia and New Zealand, when the DRM state is DRM0, the "Boot" option will be prohibited. Date Setting/Time Setting The correct system time is very important. Wrong system time will directly affect the data logging and power generation value.
  • Page 95: Off-Grid Parameters

    User Manual 8 iSolarCloud App table 8-5 The control mode of DO configuration Setting description Mode Grounding Detection "8.10.11 Grounding Detection" 8.10.4 Off-grid Parameters Tap Settings→Operation Parameters→Off-grid Parameters to enter the screen, as shown in the following figure. figure 8-16 Off-grid Parameters Refer to the description in "8.5.2 Backup Mode"...
  • Page 96: Reactive Power Regulation

    8 iSolarCloud App User Manual figure 8-17 Active Power Regulation table 8-6 Description of active power regulation Description Range Parameter Default Switch for activating/deactivating the Active Power Soft function of active power soft start after On/Off Start after Fault a fault occurs Active Power Soft The soft start time required for raising Start Time after...
  • Page 97 User Manual 8 iSolarCloud App figure 8-18 Reactive Power Regulation table 8-7 Description of reactive power regulation Description Range Parameter Default Switch for activating/deactivating the Reactive Power function of reactive power setting Setting On / Off persistence Persistence Off / PF / Reactive Power Qt / Q(P) / Regulation Mode...
  • Page 98 8 iSolarCloud App User Manual “Q(P)” Mode The PF of the inverter output varies in response to the output power of the inverter. table 8-9 “Q(P)” Mode Parameter Descriptions: Explanation Range Parameter Select corresponding curve according to Q(P) Curve A, B, C local regulations Output power at P1 on the Q(P) mode QP_P1...
  • Page 99 User Manual 8 iSolarCloud App table 8-10 “Q(U)” Mode Parameter Descriptions: Explanation Range Parameter Select corresponding curve according to lo- Q(U) curve A, B, C cal regulations Voltage hysteresis ratio on the Q(U) mode Hysteresis Ratio 0 ~ 5% curve Grid voltage limit at P1 on the Q(U) mode QU_V1 77% ~ 123%...
  • Page 100: Battery Discharge Time

    8 iSolarCloud App User Manual figure 8-20 Q(U) Curve 8.10.7 Battery Discharge Time Tap Settings→Energy Management Parameter→Battery Discharge Time to enter the corresponding screen, as shown in the following figure. figure 8-21 Battery Discharge Time 8.10.8 Battery Forced Charge Time Tap Settings→Energy Management Parameter→Battery Forced Charge Time to enter the corresponding screen.
  • Page 101: Communication Parameters

    User Manual 8 iSolarCloud App figure 8-22 Battery Forced Charge Time When there is no PV power, the power imported from the grid charges the energy system during the time period until the target SOC is reached. It is recommended to set the time period in off-peak tariff time. The time period 1 is in priority to the time period 2 if two periods overlap.
  • Page 102: Firmware Update

    8 iSolarCloud App User Manual 8.10.10 Firmware Update To avoid download failure due to poor on-site network signal, it is recommended to download the firmware package to the mobile device in advance. step 1 Enable the "Mobile data" of the mobile device. step 2 Open the App, enter the account and password on the login screen.
  • Page 103: Grounding Detection

    If the distributor is unable to provide the required information, contact SUNGROW. Unauthorized personnel are not allowed to log in with this account. Otherwise, SUNGROW shall not be held liable for any damages caused. Tap More→Settings→Operation Parameters→Grounding Detection to enter the corre- sponding screen.
  • Page 104: Import Power Limit

    8 iSolarCloud App User Manual increases beyond the value specified in Set Test Frequency, the PV inverter limits its output power accordingly. Before retrofitting the existing PV system to an off-grid port, the Frequency Shift Power Control parameter needs to be enabled. It must be ensured that the connected PV inverters limit their power at the AC output via the hybrid inverter due to changes in frequency.
  • Page 105: System Decommissioning

    System Decommissioning Decommissioning the Inverter 9.1.1 Disconnecting the Inverter Danger of burns! Even if the inverter is shut down, it may still be hot and cause burns. Wear protec- tive gloves before operating the inverter after it cools down. For maintenance or other service work, the inverter must be switched off. Proceed as follows to disconnect the inverter from the AC and DC power sources.
  • Page 106: Disposal Of The Inverter

    9 System Decommissioning User Manual 9.1.3 Disposal of the Inverter Users take the responsibility for the disposal of the inverter. Please scrap the inverter in accordance with relevant local regulations and stand- ards to avoid property losses or casualties. Some parts of the inverter may cause environmental pollution. Please dispose of them in accordance with the disposal regulations for electronic waste applicable at the installation site.
  • Page 107: Troubleshooting And Maintenance

    App or the LCD. Modify the overvoltage protection values with the consent of the local electric power operator. 3. If the fault still exists, contact SUNGROW. Generally, the inverter will be reconnected to the grid after the grid returns to normal. If the fault occurs repeatedly: 1.
  • Page 108 2. Check whether the protection parameters are ap- propriately set via the App or the LCD. 3. If the fault still exists, contact SUNGROW. Generally, the inverter will be reconnected to the grid after the grid returns to normal. If the fault occurs repeatedly: 1.
  • Page 109 App or the LCD. 3. If the fault still exists, contact SUNGROW. 1. Check whether the corresponding string is of re- verse polarity. If so, disconnect the DC switch and ad- just the polarity when the string current drops below 0.5 A.
  • Page 110 3. Check if the DC fuse is damaged. If so, replace the 580-595 Alarm fuse. 4. If the alarm still exists, contact SUNGROW. *The code 548 to code 563 are corresponding to string 1 to string 16 respectively. *The code 580 to code 595 are corresponding to string 17 to string 32 respectively.
  • Page 111 If so, replace the damaged cable and secure terminals to ensure a reliable connection. 5. If the fault still exists, contact SUNGROW. 1. Check whether the AC cable is correctly connected. 2. Check whether the insulation between the ground Grounding Cable cable and the live wire is normal.
  • Page 112 Abnormal 2. Reconnect the communication cable of the meter. Alarm 3. If the alarm still exists, contact SUNGROW. 1. Check whether the output port is connected to ac- Grid tual grid. Disconnect it from the grid if so.
  • Page 113 System Fault 248–255, Close the AC and DC switches in turn 15 minutes lat- 300–322, er and restart the system. 324–328, 3. If the fault still exists, contact SUNGROW. 401–412, 600–603, 605, 608, 612, 616, 620, 622– 624, 800, 802, 804, 807, 1096–...
  • Page 114 515–518, corresponding corrective measures when necessary. 635–638, 3. If the alarm persists, please contact SUNGROW. 900, 901, 910, 911, 1. Check whether the corresponding string is of re- verse polarity. If so, disconnect the DC switch and ad-...
  • Page 115 4. If the fault is not caused by the foregoing reasons and still exists, contact Sungrow Customer Service. 1. It is prohibited to disconnect the DC switch when the DC current is greater than 0.5 A when the fault occurs.
  • Page 116: Maintenance

    To avoid the risk of electric shock, do not perform any other maintenance opera- tions beyond those described in this manual. If necessary, contact your distributor first. If the problem persists, contact SUNGROW. Otherwise, the losses caused is not covered by the warranty.
  • Page 117: Routine Maintenance

    User Manual 10 Troubleshooting and Maintenance Touching the PCB or other static sensitive components may cause damage to the device. • Do not touch the circuit board unnecessarily. • Observe the regulations to protect against electrostatic and wear an anti-static wrist strap.
  • Page 118: Appendix

    11 Appendix 11.1 Technical Data Parameter SH3.0RS SH3.6RS Input (DC) Recommended max. PV input 10000 Wp 10700 Wp power Max. PV input voltage 600 V Min. operating PV voltage / Start- 40 V / 50 V up input voltage Rated PV input voltage...
  • Page 119 User Manual 11 Appendix Parameter SH3.0RS SH3.6RS Efficiency Max. efficiency / European 97.4% / 97.0% 97.5% / 97.1% efficiency Protection Grid monitoring DC reverse polarity protection AC short circuit protection Leakage current protection Surge Protection DC Type II / AC Type II...
  • Page 120 11 Appendix User Manual Parameter SH3.0RS SH3.6RS Rated output power for backup 6000 W load Rated output current for backup 27.3 A load Backup Data(off-grid mode) Rated voltage 220 V / 230 V / 240 V (±2 %) Frequency range 50 Hz / 60 Hz (±0.2 %)
  • Page 121 User Manual 11 Appendix Parameter SH4.0RS SH5.0RS SH6.0RS 4999 VA for "AU", Rated AC output apparent 4000 VA 5000 VA for 6000 VA power others Rated AC output current 21.7 A for "AU", 17.4 A 26.1 A (at 230V) 21.8 A for others 21.7 A for "AU", Max.
  • Page 122 11 Appendix User Manual Parameter SH4.0RS SH5.0RS SH6.0RS Max. charge / discharge 6600 W power General Data Dimensions (W x H x D) 490 mm x 340 mm x 170 mm Weight 18.5 kg Mounting method Wall-mounting bracket Topology (solar / battery) Transformerless / Transformerless Degree of protection IP65...
  • Page 123: Quality Assurance

    • The customer shall give SUNGROW a reasonable period to repair the faulty device. Exclusion of Liability In the following circumstances, SUNGROW has the right to refuse to honor the quality guarantee: • The free warranty period for the whole machine/components has expired.

This manual is also suitable for:

Sh3.6rsSh4.0rsSh5.0rsSh6.0rs

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