3D Systems ZPrinter 850 User Manual
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3D Systems ZPrinter 850 User Manual

3D Systems ZPrinter 850 User Manual

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ZPrinter
850
User Manual
Part Number 95028
Rev. B
11/1/12
All Rights Reserved

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Summary of Contents for 3D Systems ZPrinter 850

  • Page 1 ® ZPrinter User Manual Part Number 95028 Rev. B 11/1/12 All Rights Reserved...
  • Page 2 3D Systems' Equipment, and use of the Equipment, may be subject to limitations imposed under patents licensed to or owned by 3D Systems, and is to be used solely for the fabrication of appearance models and prototypes using new 3D Systems-supplied consumables from 3D Systems or its authorized distributors in the original packaging.
  • Page 3 The full warranty statement for 3DSystems, Inc. products is found on our 3DS Central web site: 3dscentral.3dsystems.com. Symbols The following symbols are used on the ZPrinter 850 system and in this manual. General Caution: User should use care to avoid possible damage to equipment.

  • Page 4: Table Of Contents

    1.7.1 System Exterior ................6 1.7.2 Printer Interior .................. 7 1.7.3 Storage ..................... 8 1.8 ZPrinter 850 Rear View ................9 1.9 Service Station..................10 1.10 Parking Caps ..................11 1.11 Carriage, Print Heads, and Pogo Pins............ 12 1.11.1 Front View..................12 1.11.2 Top Inside View ................
  • Page 5 ZPrinter 850 User Manual ® 2.9.2 Create a Fixture for a portion of a part..........25 2.10 Check the Build Layers for Errors or a Collision ........26 2.11 Check The Build Settings ............... 26 2.12 Prepare the Build Area ................27 2.13 Print the Build ..................
  • Page 6 ZPrinter 850 User Manual ® 6.8 Printer Storage Preparation ..............66 7 Troubleshooting the ZPrinter 850 ..........67 7.1 Try This First..................... 68 7.2 Problems Powering Up ................69 7.3 Print Head Errors/ Weak Parts ..............70 7.3.1 Try This First..................70 7.4 Alignment Errors ..................

  • Page 7: Zprinter 850 Overview

    ® 1 ZPrinter 850 Overview Welcome to the exciting world of 3D Printing with our newest and largest 3D Printer, the ZPrinter 850. In addition to its outstanding build volume, the ZPrinter 850 incorporates many new features that automate and streamline the 3D printing process. The full-color capability, an easy-to-use design, combined with high-performance composite materials, makes ZPrinter 850 the fastest, most cost-effective 3D printer available today for rapid prototyping.

  • Page 8: Computer/System Requirements

    Sleep mode. Materials - High Performance Composite zp®150 Powder zb® 61 Binder 3D Systems is always evaluating new materials for use with your printer. For the latest information check the Materials section of our Web site: 3dscentral.3dsystems.com. Print Heads 5 each HP11 (clear, black, cyan, magenta, yellow)

  • Page 9: How 3D Printing Works

    ZPrinter 850 User Manual ZPrinter 850 Overview ® * Note that ZPrint. ZEdit and ZEdit Pro are 32-bit applications, and when used on a 64-bit computer will operate in 32-bit mode. 1.4 How 3D Printing Works The 3D Printing System is based on the Massachusetts Institute of Technology's patented 3DP™ Technol- ogy (3D Printing).

  • Page 10: Printing Process Diagram

    ZPrinter 850 User Manual ZPrinter 850 Overview ® 1.5 3D Printing Process Diagram 1.6 Important Terms Alignment Sensor Window - Located on the underside of the Carriage unit. After the printer prints an Alignment pattern it scans the pattern using this sensor and automatically corrects misalignment.
  • Page 11 Print Head - There are five Print Heads for the ZPrinter 850 - clear, black, cyan, magenta, and yellow. All are HP11 print cartridges. When a new HP11 print head is installed, the printer runs an automatic purge cycle to clean the print head of its black ink and to prepare it for dispensing binder.

  • Page 12: Zprinter 850 Components

    ZPrinter 850 User Manual ZPrinter 850 Overview ® 1.7 ZPrinter 850 Components The main components of the ZPrinter 850 system are highlighted below. 1.7.1 System Exterior Number Component Printer Cover Control Panel Storage Compartment 3dscentral.3dsystems.com All Rights Reserved 11/1/12...

  • Page 13: Printer Interior

    ZPrinter 850 User Manual ZPrinter 850 Overview ® 1.7.2 Printer Interior Number Component Binder Cartridges Debris Separator Heater Vent Vacuum Hose Service Station Deck Fast Axis Assembly Build Bed Front Overflow LCD Display Control Knob 3dscentral.3dsystems.com All Rights Reserved 11/1/12...

  • Page 14: Storage

    ZPrinter 850 User Manual ZPrinter 850 Overview ® 1.7.3 Storage Number Component Tools and Acessories Storage Cleaning Solution Cartridge Print Head Storage Waste Tray 3dscentral.3dsystems.com All Rights Reserved 11/1/12...

  • Page 15: Zprinter 850 Rear View

    ZPrinter 850 User Manual ZPrinter 850 Overview ® 1.8 ZPrinter 850 Rear View Number Component Power Switch Power Cord Network Cable Electronics Box (E-Box) Connections 3dscentral.3dsystems.com All Rights Reserved 11/1/12...

  • Page 16: Service Station

    ZPrinter 850 User Manual ZPrinter 850 Overview ® 1.9 Service Station Number Component Squeegee Spit Plate Front Overflow 3dscentral.3dsystems.com All Rights Reserved 11/1/12...

  • Page 17: Parking Caps

    ZPrinter 850 User Manual ZPrinter 850 Overview ® 1.10 Parking Caps Number Component Parking Caps (5 total) Parking Spittoon (under Parking Caps) 3dscentral.3dsystems.com All Rights Reserved 11/1/12...

  • Page 18: Carriage, Print Heads, And Pogo Pins

    ZPrinter 850 User Manual ZPrinter 850 Overview ® 1.11 Carriage, Print Heads, and Pogo Pins 1.11.1 Front View Number Component Print Head (removed) Print Head Contacts Pogo Pins (inside) Septum Print Head (installed) Carriage Cover 3dscentral.3dsystems.com All Rights Reserved 11/1/12...

  • Page 19: Top Inside View

    ZPrinter 850 User Manual ZPrinter 850 Overview ® 1.11.2 Top Inside View Number Component Pogo Pins (5 sets total) Septum (5 total) Note: Carriage cover shown removed. 3dscentral.3dsystems.com All Rights Reserved 11/1/12...

  • Page 20: Lcd Menu And Control Knob (Control Panel)

    ZPrinter 850 User Manual ZPrinter 850 Overview ® 1.12 LCD Menu And Control Knob (Control Panel) 1.12.1 Control Knob Operations Push the Control Knob once to: • Bring up the LCD menu. • Select a menu item. • Open a submenu.

  • Page 21: Contact 3D Systems

    ZPrinter 850 User Manual ZPrinter 850 Overview ® Post-Processing Learn more about the different post-processing products that are available to use with your printer, on the Best Practices section of our 3DS Central Web site at 3dscentral.3dsystems.com. Consumables To order consumables/materials, visit our 3DS Shop online store at 3dsshop.3dsystems.com.

  • Page 22: Setup And Print The Build

    This section will show you how to use ZPrint to get your part ready to build, including adding fixtures and transforming the part. Then it will show you how to get your ZPrinter 850 ready and actually print your part.

  • Page 23: Parts Containing An Opening Or Hollow Area

    ZPrinter 850 User Manual Setup And Print The Build ® 2.2.1 Parts Containing an Opening or Hollow Area Place the hollow side of a part facing down in the Build Bed to allow powder to evacuate during powder removal. Depending on how the part is imported into ZPrint, you may need to use the Rotate feature to correctly orient the part.

  • Page 24: Zprint/Zedit Installation

    ZPrint™ Software Manual. Be sure to install the software on the same computer that is connected to your 3D Printer. Also be sure you use the version of ZPrint that came with the ZPrinter 850. If you encounter any problems during installation, please contact your local Service Provider or Reseller, or visit the Support section of our Web site at 3dscentral.3dsystems.com.

  • Page 25: Zprint Main Window

    ZPrinter 850 User Manual Setup And Print The Build ® 3. If the Choose Units dialog opens, choose the display units that correspond to the part dimensions and then click Next. The file is opened in a new ZPrint window using the units specified in this dialog. 4.
  • Page 26 ZPrinter 850 User Manual Setup And Print The Build ® 3. In the Select 3D Printer dialog, choose Network as the Port Type. Click the Find button to locate the printer on the network. If the printer is connected to the network, it will appear on the list. Select the printer and click OK.

  • Page 27: Check The Default Powder Settings

    ZPrinter 850 User Manual Setup And Print The Build ® 2.7 Check The Default Powder Settings 1. Select Settings > Powder Settings to display the Powder Settings dialog. 2. Select the printer and the powder type from the left-side panel to view the settings for that combination. •...

  • Page 28: Create A New Powder Type

    ZPrinter 850 User Manual Setup And Print The Build ® Important: Most of the powder settings cannot be changed, but you can override the settings for the Layer Thickness, Bleed Compensation, Anisotropic Scaling, and the Fixture Clearance for the current build only. We do not recommend changing these, but should you need to: •...
  • Page 29 ZPrinter 850 User Manual Setup And Print The Build ® Positions the selected part by the amount specified for the X, Y, and Z coordinates. The default values of 0,0,0, represent the lower-left corner of the Build Translate Bed. Rotate - Rotates the selected part in the specified plane (view).

  • Page 30: Fixtures

    ZPrinter 850 User Manual Setup And Print The Build ® 2.9 Fixtures A Fixture is a grid-shaped object that builds under the part and supports it from underneath. Generate a Fixture under a part, or a portion of a part, to create a “cradle” that is easily handled during transport, depowdering and post-processing.

  • Page 31: Create A Fixture For A Portion Of A Part

    ZPrinter 850 User Manual Setup And Print The Build ® • Holes between walls: Powder may get trapped between the Fixture and the part. You can gener- ate a Fixture with holes at the grid intersections to allow powder to escape during automatic pow- der removal.

  • Page 32: Check The Build Layers For Errors Or A Collision

    ZPrinter 850 User Manual Setup And Print The Build ® • To Resize: Click on the box and drag the mouse to resize the box. • To Rotate: Click on the box, press Ctrl and drag the mouse to rotate the box. 4.

  • Page 33: Prepare The Build Area

    Select Printer button to locate an Online printer via a Network connection. 3. Bleed Compensation is checked (On) by default. For most ZPrinter 850 users, the Bleed Compensa- tion setting should not be unchecked (Off) except in a couple of special situations: •...

  • Page 34: Print The Build

    ZPrinter 850 User Manual Setup And Print The Build ® • Check that Carriage and Rails are clean. See Section 3.4 for instructions on how to clean the Car- riage and Rails. • Check that Service Station is clean. See Section 3.5 for instructions on how to clean the Service Station.

  • Page 35: Dry The Part

    ZPrinter 850 User Manual Setup And Print The Build ® 3. Check the Printer Status window to see what is currently displayed on the printer LCD menu. The printer must be Online before you can start the print job. 4. When all of the items in the Print Heads, Powder, and General sections show OK, the Print button is enabled.

  • Page 36: Gross Powder Removal

    ZPrinter 850 User Manual Setup And Print The Build ® • You can leave the part in the Build Bed after the drying cycle ends and it will continue to increase in strength. The longer a part is dried the stronger it becomes, although until it is infiltrated, it will still be fragile and should be handled with care.

  • Page 37: Depowdering In The Prs-L

    ZPrinter 850 User Manual Setup And Print The Build ® 2. Open the printer top cover. From the main menu on the LCD select ACCESS BUILD PLATE 3. Raise the cart using the foot-operated jack so that the cart is level with the bottom of the build plate. Be careful the cart is not too low - it can damage the service station or the front of the printer.

  • Page 38: The Next Step

    ZPrinter 850 User Manual Setup And Print The Build ® Important: For thin-walled or delicate parts, start with light air pressure. 4. Using the Air Wand or Air Gun, remove all remaining powder on the part. The vacuum will collect the powder through the perforated floor of the Powder Recycling Station and recycle it into the Powder Tray underneath.

  • Page 39: Routine Cleaning

    ZPrinter 850 User Manual Routine Cleaning ® 3 Routine Cleaning This chapter describes the routine cleaning you should complete after every build. This will prepare the printer for the next build and keep the printer running smoothly and problem free. These tasks take only a few minutes to perform but make a huge difference in how well your printer runs.
  • Page 40 ZPrinter 850 User Manual Routine Cleaning ® 1. Pull the Debris Separator out of its holder on the printer. 2. Empty the contents into a trash receptacle. 3. Use the soft brush found in the Accessory Kit to brush any caked-on powder from the screen. 4.

  • Page 41: Clean The Parking Caps

    ZPrinter 850 User Manual Routine Cleaning ® 3.3 Clean The Parking Caps The Parking Caps keep the print heads from drying out between print jobs. Cleaning the Parking Caps after every build results in longer lasting print heads and precise accuracy during printing. The Parking Caps are located on the right end of the Fast Axis.
  • Page 42 ZPrinter 850 User Manual Routine Cleaning ® 4. Squirt the distilled water onto the Caps. The water should drain out through the Spittoon under the Caps. 5. Use a dry paper towel to wipe the caps clean. 6. Remove the paper towels from the Build Bed and Deck. Wipe up any water on the Build Bed, Fast Axis or Deck.
  • Page 43 ZPrinter 850 User Manual Routine Cleaning ® 3dscentral.3dsystems.com All Rights Reserved 11/1/12...

  • Page 44: Clean The Fast Axis Rails And Carriage

    ZPrinter 850 User Manual Routine Cleaning ® 3.4 Clean The Fast Axis Rails and Carriage Keeping the Fast Axis Rails and Carriage clean will keep the Carriage moving smoothly and thus optimize printing accuracy. 1. Pull the Fast Axis toward you. 2.

  • Page 45: Clean The Service Station

    ZPrinter 850 User Manual Routine Cleaning ® 3.5 Clean The Service Station The function of the Service Station is to clean the print heads during printing. Clean the Service Station after every build to remove residue buildup and to ensure the printer runs optimally for your next print job. Before you begin: •...

  • Page 46: Example - Clean Service Station

    ZPrinter 850 User Manual Routine Cleaning ® 3.5.2 Example - Clean Service Station Number Description Wash Holes Clean and Open Squeegee Clean and Dry Spit Plate Clean Housing Clean Overflow and Build Bed Clean 3.5.3 Cleaning Procedure 1. Place paper towels around the Service Station, and between the Service Station and the Build Bed. 2.
  • Page 47 ZPrinter 850 User Manual Routine Cleaning ® 3. Position the squirt bottle close to the station and squirt water on and around the squeegee. 4. Use the cotton swabs or a paper towel and wipe the front and back of the squeegee. Use the Pick to scrape excess powder out of any corners.
  • Page 48 ZPrinter 850 User Manual Routine Cleaning ® 6. Wipe off any water or cleaning solution on the Wash Holes. Thoroughly wipe the Service Station clean. 7. Install a needle onto the small syringe. Gently push the tip of the needle through each of the six Wash Holes to clear them.

  • Page 49: Post-Processing With Z-Bond

    Place a piece of cardboard down in your work area and place a piece of wax paper over the card- board for the part to dry on. 3D Systems also offers a Z-Bond 101 Dipping Kit, which contains all the supplies needed for post-pro- cessing. The Kit provides a convenient and cost-effective way to get everything you need.

  • Page 50: Using The Zbench

    ZPrinter 850 User Manual Post-Processing With Z-Bond ® 4.2 Using the ZBench The ZBench provides a convenient way to infiltrate parts with ample work area and quiet operation. Follow the steps below to set up the ZBench for infiltration. WARNING The ZBench is for use with Z-Bond and Z-Max only.

  • Page 51: Post-Processing Using The Drizzle Method

    ZPrinter 850 User Manual Post-Processing With Z-Bond ® 6. Quickly and thoroughly wipe any excess liquid off the part with the paper towels and place the part on the wax paper. 7. Do not let excess liquid pool on the part as this may cause its texture to change. 8.

  • Page 52: Additional Operations

    5.1 The Printer Status Dialog The Printer Status dialog keeps you appraised of everything your ZPrinter 850 needs to start your print job. The two examples below show what appears when the printer is ready to print, and when it’s not ready.

  • Page 53: Not Ready To Print

    ZPrinter 850 User Manual Additional Operations ® In the example above, the Printer Status dialog shows the printer is ready for printing. Notice that each item shows OK, and the Print button is enabled. From here you would choose your printing options and click Print to start the job.

  • Page 54: Change Print Head(S)

    ZPrinter 850 User Manual Additional Operations ® 5.2 Change Print Head(s) If the Printer Status dialog indicates one or more print heads needs changing, follow the steps below. 1. On the Control Panel select , then . Continue holding in the BUILD CHAMBER LOWER PLATFORM Control Knob until the build bed is about 6”...
  • Page 55 ZPrinter 850 User Manual Additional Operations ® 6. Lift the print heads to be replaced out of their slots and properly recycle or dispose of any empty car- tridge(s). 7. Get an alcohol swab (included with your Startup Kit). Snap it to break the glass inside, and squeeze the tube to saturate the swab 8.
  • Page 56 ZPrinter 850 User Manual Additional Operations ® 9. Remove the new printhead from its packaging. Be sure to pull the tape tab off of the new printhead. 10. Insert each new printhead. Press down firmly on the top of the printhead, at the same side as the pogo pins, to securely fit a printhead into its slot.

  • Page 57: Add Binder

    ZPrinter 850 User Manual Additional Operations ® 5.3 Add Binder If there is not enough binder in one or more of the cartridges, ZPrint displays BINDER LOW in the Printer Status dialog. Important: Do not add binder unless you are prompted to in the ZPrint Printer Status dialog. To add binder, follow the steps below.

  • Page 58: Add Powder To The Feeder

    ZPrinter 850 User Manual Additional Operations ® 5.4 Add Powder To The Feeder ZPrint evaluates the geometry of the part to determine if there is enough powder in the Feeder to complete the build. If there is not enough powder, ZPrint displays ADD POWDER in the Printer Status dialog.

  • Page 59: Add Cleaning Solution

    ZPrinter 850 User Manual Additional Operations ® 5.5 Add Cleaning Solution If there is not enough cleaning solution, ZPrint displays ADD CLEANING SOLUTION in the Printer Status dialog. Important: Do not add cleaning solution unless you are prompted to in the ZPrint Printer Status dialog.

  • Page 60: Position Build Piston (Build Bed)

    ZPrinter 850 User Manual Additional Operations ® 5.7 Position Build Piston (Build Bed) The Build Bed platform must be in its proper position at the top of the Build Bed in order for the printer to fill the bed and spread a layer of powder before starting a print job. If you see the message RAISE BUILD the Printer Status dialog, go to the printer and select to raise the platform to...

  • Page 61: Printer Maintenance

    ZPrinter 850 User Manual Printer Maintenance ® 6 Printer Maintenance This chapter details how to perform maintenance on your printer and how to prepare your printer for stor- age if you will not be running it for extended periods. Most of these procedures are only performed when you are prompted to in the ZPrint Maintenance dialog.

  • Page 62: Piston Screw Lubrication

    ZPrinter 850 User Manual Printer Maintenance ® 4. Using a paper towel dampened with distilled water, wipe the top and bottom Rails to remove any pow- der. Move the Carriage back and forth as needed to clean the entire length of both rails. 5.
  • Page 63 ZPrinter 850 User Manual Printer Maintenance ® shipped with the printer. You can also find these instructions on our Web site at: 3dscentral.3dsystems.com. 5. Look into the right side of the printer, next to the Waste Tray and in front of the blower motor and locate the 3 piston screws.
  • Page 64 ZPrinter 850 User Manual Printer Maintenance ® 6. Reach into the right end of the printer and wipe the 3 Piston Screws clean of old grease, dust, etc. If reaching the left rear screw is too difficult, also remove the left side panel and reach in from there as shown below.

  • Page 65: Slow Axis Bearing Lubrication

    ZPrinter 850 User Manual Printer Maintenance ® 8. Spread the grease up and down the Piston Screw to evenly distribute it over the entire length of the screw. 9. Move the Build Bed up and down through its full range of travel a couple of times to finish lubricating the screw.

  • Page 66: Clean The Alignment Sensor Window

    ZPrinter 850 User Manual Printer Maintenance ® 7. Squeeze the trigger 2 - 3 times or until you feel the tension change and then STOP. Do not over- grease. 8. Unsnap the grease gun from the fitting. Replace the plastic cover. 9.

  • Page 67: Clean The Fast Axis Pulleys

    ZPrinter 850 User Manual Printer Maintenance ® Note: Do not wipe the bottoms of the print heads. 4. Dry thoroughly with a clean paper towel. 6.5 Clean The Fast Axis Pulleys Frequency: On a regular schedule, depending on your usage. Or, whenever the printer has problems or errors related to the Fast Axis motion.

  • Page 68: Clean The Slow Axis Rails And Pulleys

    ZPrinter 850 User Manual Printer Maintenance ® 6.6 Clean The Slow Axis Rails and Pulleys Frequency: On a regular schedule, depending on your usage. Or, whenever the printer has problems or errors related to the Slow Axis motion. 1. Unsnap the top deck from the chassis by pulling up at the front edge. 2.
  • Page 69 ZPrinter 850 User Manual Printer Maintenance ® 3. On the LCD select to turn the vacuum on. Thoroughly vacuum the area around the slow axis VACUUM rails. Number Component Slow Axis Rails Ends of Rail 4. Using a paper towel dampened with distilled water clean the slow axis rails on both sides. Carefully clean any debris from the ends of the left rail (see also next step).
  • Page 70 ZPrinter 850 User Manual Printer Maintenance ® 5. Using the pick from the Accessories Kit, reach below the slow axis rail and carefully remove any debris or powder from the teeth of the pulley. Slide the fast axis assembly forward and back to rotate the pul- ley and expose all the teeth.
  • Page 71 ZPrinter 850 User Manual Printer Maintenance ® 9. Line up the cutout in the deck with the Service Station. 10. Press down on the front, middle and rear of the deck to snap all 6 retainers back into position. 3dscentral.3dsystems.com All Rights Reserved 11/1/12...

  • Page 72: Clean The Spreader Roller

    7. Make sure the roller is completely dry before attempting to spread any powder. 6.8 Printer Storage Preparation The ZPrinter 850 should never be turned off so it can automatically service the print heads and exercise the moving components during idle times.

  • Page 73: Troubleshooting The Zprinter 850

    7 Troubleshooting the ZPrinter 850 If you should encounter any problems with your ZPrinter 850, the steps below will help you troubleshoot the problem and, in most cases, correct it yourself. If you need to call service, we’ve provided a list of the information to have ready for your Service Provider.

  • Page 74: Try This First

    ZPrinter 850 User Manual Troubleshooting the ZPrinter 850 ® 7.1 Try This First Before calling for service, follow these steps: 1. Clean the machine thoroughly! This includes all parts of the deck, service station, axis rails, pulley teeth, and pogo pins. Remove any debris build up at the ends of travel, on the axis rail and even on the axis rail supports.

  • Page 75: Problems Powering Up

    ZPrinter 850 User Manual Troubleshooting the ZPrinter 850 ® 7.2 Problems Powering Up If your printer does not power up normally, use the flowchart below. 3dscentral.3dsystems.com All Rights Reserved 11/1/12...

  • Page 76: Print Head Errors/ Weak Parts

    ZPrinter 850 User Manual Troubleshooting the ZPrinter 850 ® 7.3 Print Head Errors/ Weak Parts There are a number of Error Codes the printer may report that all relate to the print heads, and that all share a common set of solutions. The same solutions also apply to parts that are weak and break too eas- ily.
  • Page 77 ZPrinter 850 User Manual Troubleshooting the ZPrinter 850 ® 3dscentral.3dsystems.com All Rights Reserved 11/1/12...

  • Page 78: Alignment Errors

    ZPrinter 850 User Manual Troubleshooting the ZPrinter 850 ® 7.4 Alignment Errors If you have run an alignment pattern and the printer reports that the alignment has failed, follow the trou- bleshooting flowchart below. How to do it If it passes alignment but the print quality is not OK, see Section 7.3, ’Print Head Errors/ Weak...

  • Page 79: Motion Errors - Fast Axis

    ZPrinter 850 User Manual Troubleshooting the ZPrinter 850 ® 7.5 Motion Errors - Fast Axis There are a number of Error Codes the printer may report that all relate to the Fast Axis, and that all share a common set of solutions.
  • Page 80 ZPrinter 850 User Manual Troubleshooting the ZPrinter 850 ® 3dscentral.3dsystems.com All Rights Reserved 11/1/12...

  • Page 81: Motion Errors - Slow Axis

    ZPrinter 850 User Manual Troubleshooting the ZPrinter 850 ® 7.6 Motion Errors - Slow Axis There are a number of Error Codes the printer may report that all relate to the Slow Axis, and that all share a common set of solutions.
  • Page 82 ZPrinter 850 User Manual Troubleshooting the ZPrinter 850 ® 3dscentral.3dsystems.com All Rights Reserved 11/1/12...

  • Page 83: Network Errors - Cannot Connect To Printer

    ZPrinter 850 User Manual Troubleshooting the ZPrinter 850 ® 7.7 Network Errors - Cannot Connect to Printer If you have trouble connecting to your printer over the network, follow the troubleshooting flowchart below. 3dscentral.3dsystems.com All Rights Reserved 11/1/12...

  • Page 84: Network Errors - Packet Timeout

    ZPrinter 850 User Manual Troubleshooting the ZPrinter 850 ® 7.8 Network Errors - Packet Timeout Explanation: The Packet Time Out error is a result of lost or impaired communication between the printer and the PC. A Packet Time Out error may also occur if the file is too large and the PC cannot transfer the file data fast enough.
  • Page 85 ZPrinter 850 User Manual Troubleshooting the ZPrinter 850 ® Solution: If your parts are thin-walled or just small, you may want to consider not using the automatic Empty Build Chamber feature. We also recommend that you generate a fixture with bumpers to support your part during the automatic empty build chamber cycle.

  • Page 86: Part Quality Issues - Streaky Or Striped Parts, Delamination

    ZPrinter 850 User Manual Troubleshooting the ZPrinter 850 ® 7.10 Part Quality Issues - Streaky or Striped Parts, Delamination Explanation: Streaky or striped parts are caused either by powder buildup on the print head, a failed print head, or an electrical issue within the printer. Delamination (layers splitting apart) may be due to a print head that is caked with powder, or a pause in network communications.

  • Page 87: Part Quality Issues - Bad Surface Finish

    ZPrinter 850 User Manual Troubleshooting the ZPrinter 850 ® 7.11 Part Quality Issues - Bad Surface Finish The problems behind bad surface finish on parts will be different depending on whether the rough surface is in the vertical plane or the horizontal plane.

  • Page 88: Miscellaneous Problems

    ZPrinter 850 User Manual Troubleshooting the ZPrinter 850 ® Solution - Print Heads Troubleshoot using Section 7.3, ’Print Head Errors/ Weak Parts’. Solution - Motion Problems • Clean the Fast Axis Rails. See Section 3.4, ’Clean The Fast Axis Rails and Carriage’.

  • Page 89: Binder Cartridge Is Full But Zprint Indicates Empty

    ZPrinter 850 User Manual Troubleshooting the ZPrinter 850 ® 7.12.2 Binder Cartridge is Full But ZPrint Indicates Empty Explanation: This is usually caused by a damaged binder cartridge, or a failure in the binder cartridge pocket. Solution: • Remove and reseat the binder cartridge. Check the following: •...

  • Page 90: Error Codes And Messages - Background Details

    5 print heads every time a print head is replaced. The ZPrinter 850 will prompt you when a print head has reached its maximum life and requires changing. Change the print head according to the instructions in this manual.

  • Page 91: Additional Information

    ZPrinter 850 User Manual Troubleshooting the ZPrinter 850 ® ERROR CODE Error 2303 (0) Explanation: If the error shows 2303 (0) it means that there is excessive friction on the slow axis rails, or something is obstruct- ing the travel path of the axis. If the error is 2303 (1), it means that...
  • Page 92 ZPrinter 850 User Manual Troubleshooting the ZPrinter 850 ® • Log File (obtainable through the ZPrint Software Service Menu) • .INI File (Obtainable through the ZPrint Software Service Menu) • SPREAD.CSV File(Z450, Z650 and Z850) (Obtainable through the ZPrint Software Service Menu, Receive File option) •...
  • Page 93 ZPrinter 850 User Manual ® Index Numerics 3D Print Setup dialog, 26 Debris Filter, Clean, 33 3D Printing description, 1 Debris Filter, Definition, 4 3D Printing Process Diagram, 4 Deck, Definition, 4 Default Powder Settings, 21 Default Printer Settings, 19 Default Settings, Check or Change, 19 Accuracy, Part, 16 Depowder, Definition, 4...
  • Page 94 ZPrinter 850 User Manual ® Index Error 60701, 70 Mirror, Toolbar Shortcut, 23 Error 60702, 70 Network Connectivity, 1 Fast Axis Bearing, Lubrication, 55 New Features, 1 Feeder, Add Powder, 52 New Powder Type, 22 Feeder, Definition, 4 Noise Levels, 2 Fixture, Create for a part portion, 25 Fixture, Create for entire part, 24 Fixture, Holes between walls, 25...
  • Page 95 Raise Build, Printer Status Dialog, 54 ZPrint, Transform Part, 22 Rear View Diagram, 9 ZPrint/ZEdit Installation, 18 Requirements, Computer, 2 ZPrinter 850 Overview, 1 Requirements, Power, 2 ZPrinter 850, Components, 6 Requirements, Workstation, 2 Resolution - Printer, 2 Rotate, Toolbar Shortcut, 23...

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