3D Systems ZPrinter 150 User Manual
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11/1/12
®
ZPrinter
®
ZPrinter
User Manual
Part Number 95008
Rev. C
150
250
All Rights Reserved

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Summary of Contents for 3D Systems ZPrinter 150

  • Page 1 ® ZPrinter ® ZPrinter User Manual Part Number 95008 Rev. C 11/1/12 All Rights Reserved...
  • Page 2: Zprinter

    3D Systems' Equipment, and use of the Equipment, may be subject to limitations imposed under patents licensed to or owned by 3D Systems, and is to be used solely for the fabrication of appearance models and prototypes using new 3D Systems-supplied consumables from 3D Systems or its authorized distributors in the original packaging.
  • Page 3 ZPrinter ® 150 / ZPrinter 250 User Manual AND FITNESS FOR A PARTICULAR PURPOSE AND ANY OTHER OBLIGATIONS OR LIABILITIES WHETHER IN CONTRACT, WARRANTY, NEGLIGENCE OR OTHERWISE. THE COMPANY IS NOT LIA- BLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR INCIDENTAL DAM- AGES INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS OR BUSINESS INTERRUPTION ARISING OUT OF THE USE OR INABILITY TO USE PRODUCTS OR SER- VICES SOLD HEREUNDER.
  • Page 4: Table Of Contents

    1.6.2 Build Chamber Interior .............. 8 1.6.3 ZPrinter 150 / ZPrinter 250 Rear View ..........10 1.6.4 ZPrinter 150 / ZPrinter 250 Rear View - Connections ....11 1.6.5 Service Station.................. 12 1.6.6 Carriage and Print Head ..............13 1.6.7 Pogo Pins and Septum ..............14 1.6.8 LCD Display And Control Knob (Control Panel) .......
  • Page 5 ZPrinter ® 150 / ZPrinter 250 User Manual 2.8 Print the Build ................... 25 2.9 Dry The Part ..................... 27 2.10 Depowder the Part.................. 28 2.10.1 Gross Powder Removal..............28 2.10.2 Fine Powder Removal ..............28 2.10.3 Using the Removable Build Plate ........... 28 2.11 Next Step: Cleaning the Printer ..............
  • Page 6 150 / ZPrinter 250 User Manual 6.6 Upgrading The Firmware ................60 6.7 Printer Storage Preparation ..............61 7 Troubleshooting the ZPrinter 150 / ZPrinter 250..... 62 7.1 Try This First..................... 63 7.2 Problems Powering Up ................64 7.3 Print Head Errors/Weak Parts ..............65 7.3.1 Try This First..................
  • Page 7: Zprinter 150 / Zprinter 250 Overview

    In addition, the ZPrinter 150 and ZPrinter 250 share the same hardware and controls, with the only differ- ence being the color capability of the ZPrinter 250. This commonality makes training a simple matter for facilities that have both machines.
  • Page 8: Specifications

    ZPrinter 150 / ZPrinter 250 Overview 1.2 Specifications Specifications apply to both the ZPrinter 150 and ZPrinter 250, unless noted otherwise. Type 1 refers to older hardware versions of the ZPrinter 150/250; Type 3 refers to the latest hardware versions.
  • Page 9: Computer/System Requirements

    ® 150 Powder with zb ® 63 Binder High Performance Composite 3D Systems is always evaluating new materials for use with your printer. For the latest information check the Materials section of our Web site: 3dscentral.3dsystems.com. Print Head HP11 (ZPrinter 150 and ZPrinter 250)
  • Page 10: How 3D Printing Works

    ZPrinter ® 150 / ZPrinter 250 User Manual ZPrinter 150 / ZPrinter 250 Overview 1.4 How 3D Printing Works The 3D Printing System is based on the Massachusetts Institute of Technology's patented 3DP Technol- ® ogy (3D Printing). The 3D Printing process involves: •...
  • Page 11: Important Terms

    ® 150 / ZPrinter 250 User Manual ZPrinter 150 / ZPrinter 250 Overview When the part is finished printing, the user empties the Build Bed of most of the excess powder around and on the part by vacuuming with the integrated vacuum system. This “gross depowdering” returns the pow- der to the Feeder for reuse.
  • Page 12 ZPrinter 150 / ZPrinter 250 Overview Print Head - There is one HP11 Print Head for the ZPrinter 150. When a new HP11 print head is installed, the printer runs an automatic purge cycle to clean the print head of its ink and to prepare it for dispensing binder.
  • Page 13: Zprinter 150 And Zprinter 250 Components

    ZPrinter 150 / ZPrinter 250 Overview 1.6 ZPrinter 150 and ZPrinter 250 Components The main components of the ZPrinter 150 and ZPrinter 250 systems are highlighted below. Unless speci- fied other wise, all components are the same on the two printers.
  • Page 14: Build Chamber Interior

    ZPrinter ® 150 / ZPrinter 250 User Manual ZPrinter 150 / ZPrinter 250 Overview 1.6.2 Build Chamber Interior 3dscentral.3dsystems.com All Rights Reserved 11/1/12...
  • Page 15 Fast Axis Assembly Build Bed Front Overflow Parking Caps (Behind Fast Axis in top photo) (ZPrinter 250 Type 1 only - filled with blank plate on ZPrinter 250 Type 3 and on all ZPrinter 150) 3dscentral.3dsystems.com All Rights Reserved 11/1/12...
  • Page 16: Zprinter 150 / Zprinter 250 Rear View

    ZPrinter ® 150 / ZPrinter 250 User Manual ZPrinter 150 / ZPrinter 250 Overview 1.6.3 ZPrinter 150 / ZPrinter 250 Rear View Number Component Upper Rear Panel (Full-length rear panel on Type 3) Lower Rear Panel (Not present on Type 3)
  • Page 17: Zprinter 150 / Zprinter 250 Rear View - Connections

    ZPrinter ® 150 / ZPrinter 250 User Manual ZPrinter 150 / ZPrinter 250 Overview 1.6.4 ZPrinter 150 / ZPrinter 250 Rear View - Connections Type 1 Type 3 Number Component Power Switch Power Cord Connection Network Cable Connection (Ethernet/RJ-45) Electronics Box (E-Box) Connections...
  • Page 18: Service Station

    ZPrinter ® 150 / ZPrinter 250 User Manual ZPrinter 150 / ZPrinter 250 Overview 1.6.5 Service Station Number Component Cover Wick Squeegees Fill Cap (Cleaning Solution) Front Overflow 3dscentral.3dsystems.com All Rights Reserved 11/1/12...
  • Page 19: Carriage And Print Head

    ZPrinter ® 150 / ZPrinter 250 User Manual ZPrinter 150 / ZPrinter 250 Overview 1.6.6 Carriage and Print Head ZPrinter 150 ZPrinter 250 Number Component Cover Print Head (HP 11) Carriage Plug (ZPrinter 150 only) Color Print Head (HP 57)
  • Page 20: Pogo Pins And Septum

    ZPrinter ® 150 / ZPrinter 250 User Manual ZPrinter 150 / ZPrinter 250 Overview 1.6.7 Pogo Pins and Septum ZPrinter 150 ZPrinter 250 Number Component Pogo Pins - Binder Printhead (HP 11) Septum Pogo Pins - Color Printhead (HP 57) (ZPrinter 250 only) 3dscentral.3dsystems.com...
  • Page 21: Lcd Display And Control Knob (Control Panel)

    ZPrinter ® 150 / ZPrinter 250 User Manual ZPrinter 150 / ZPrinter 250 Overview 1.6.8 LCD Display And Control Knob (Control Panel) Number Component LCD Display Control Knob 1.6.9 Control Knob Operations Push the Control Knob once to: • Bring up the LCD menu.
  • Page 22: Lcd Menu Overview - Zprinter 150

    ZPrinter ® 150 / ZPrinter 250 User Manual ZPrinter 150 / ZPrinter 250 Overview 1.7 LCD Menu Overview - ZPrinter 150 Main Menu Printhead Submenu Build Chamber Submenu VACUUM MAIN MENU > MAIN MENU > EXTERNAL DEPOWDER CHANGE PRINTHEAD RAISE PLATFORM PREP BUILD CHAMBER FILL BED &...
  • Page 23: Setup And Print The Build

    This section will briefly introduce you to using ZPrint to get your part ready to build. Then it will show you how to get your ZPrinter 150 / ZPrinter 250 ready and actually print your part. For all the details on using ZPrint, refer to the ZPrint User Manual.
  • Page 24: Speed, Strength, And Accuracy

    ZPrinter ® 150 / ZPrinter 250 User Manual Setup And Print The Build 2.2.1 Speed, Strength, and Accuracy There are three important characteristics to 3D printing that will help you print the best parts for your intended purposes. • Part Placement = Printing Speed. The ZPrint Software automatically positions parts in the Build Bed for maximum build speed by placing parts with the smallest dimension in the Z-Axis.
  • Page 25: Parts Containing Cylindrical Features

    ZPrinter ® 150 / ZPrinter 250 User Manual Setup And Print The Build 2.2.3 Parts Containing Cylindrical Features Cylindrical features will be more accurate when the cylindrical axis is parallel to the Z-Axis. 2.2.4 Parts Containing Overhangs For delicate parts and parts with overhangs, create a Fixture, or create a Fixture for the area of the part that needs support.
  • Page 26: Zprint Main Window

    ZPrinter ® 150 / ZPrinter 250 User Manual Setup And Print The Build 2. In the Open dialog, select a file to print, or browse to a file on your computer. Click the Open button, or double click on a file to open it in ZPrint. 3.
  • Page 27: Check The Default Settings

    ZPrinter ® 150 / ZPrinter 250 User Manual Setup And Print The Build 2.4 Check The Default Settings Before you start your build, check the settings for both the printer and the powder. 2.4.1 Printer Settings 1. Select Settings > Printer Settings to display the Default Printer Settings dialog. 2.
  • Page 28: Powder Settings

    ZPrinter ® 150 / ZPrinter 250 User Manual Setup And Print The Build 4. The Default Printer Settings dialog reopens showing your new default settings. To save your set- tings, click the Save As Default button. You can change these settings at any time by repeating Steps 1 - 4.
  • Page 29: Check For Errors Or A Collision

    ZPrinter ® 150 / ZPrinter 250 User Manual Setup And Print The Build • Select Edit > Make Fixture to change the Fixture Clearance amount. This value is the smallest amount of space between the Fixture and the part, without actually touching. Create A New Powder Type You can create a new powder type and enter new data in the fields that are activated in the Powder Settings dialog.
  • Page 30: Prepare The Build Area

    150 / ZPrinter 250 User Manual Setup And Print The Build 3. Bleed Compensation is checked (On) by default. For most ZPrinter 150 / ZPrinter 250 users, the Bleed Compensation setting should not be unchecked (Off) except in a couple of special situations: •...
  • Page 31: Print The Build

    ZPrinter ® 150 / ZPrinter 250 User Manual Setup And Print The Build 2.8 Print the Build 1. Select File > 3D Print, or click on the Toolbar, to display the Printing Options dialog. • Layer Print Range allows you to print either the entire build or just a selected range of layers. •...
  • Page 32 ZPrinter ® 150 / ZPrinter 250 User Manual Setup And Print The Build ZPrinter 150 ZPrinter 250 4. Choose your options for the build in the Print Job Options section of the Printer Status dialog. • Delay Start Time - Delays starting the build for a time period you specify.
  • Page 33: Dry The Part

    ZPrinter ® 150 / ZPrinter 250 User Manual Setup And Print The Build 2.9 Dry The Part When your part is finished printing, the printer runs a drying cycle. A timer on the LCD menu will count down the time remaining to dry the part. Drying the part gives it added strength, so you should not handle parts before they have adequately dried.
  • Page 34: Depowder The Part

    2.10.3 Using the Removable Build Plate The ZPrinter 150 and ZPrinter 250 feature a removable Build Plate, which allows you to pick up the entire Build Plate and use it as a tray to transport very delicate parts to the Powder Recycling Station.
  • Page 35 ZPrinter ® 150 / ZPrinter 250 User Manual Setup And Print The Build 1. Open the printer top cover. 2. Ensure that the Fast Axis is pushed all the way back into its parked position. 3. Following the steps in the Gross Powder Removal section, vacuum as much powder as you can from around the part.
  • Page 36: Next Step: Cleaning The Printer

    ZPrinter ® 150 / ZPrinter 250 User Manual Setup And Print The Build Number Component Foam (Build Plate removed) Locating pins Front overflow 2.11 Next Step: Cleaning the Printer Right now - after depowdering and before post-processing - while the part continues to dry, take a few min- utes and clean the printer.
  • Page 37: Routine Cleaning

    ZPrinter ® 150 / ZPrinter 250 User Manual Routine Cleaning 3 Routine Cleaning This chapter describes the routine cleaning you should complete after every build. This will prepare the printer for the next build and keep the printer running smoothly. These tasks take only a few minutes to per- form but make a huge difference in how well your printer runs.
  • Page 38: Empty The Debris Separator

    ZPrinter ® 150 / ZPrinter 250 User Manual Routine Cleaning NOTE - When the feeder is full, it has enough powder to complete a build that uses the entire vertical capacity of the Build Bed. Adding further powder provides no benefit, and risks overfilling the feeder. Do not continue running the vacuum after the message appears.
  • Page 39: Clean The Fast Axis Rails And Carriage

    ZPrinter ® 150 / ZPrinter 250 User Manual Routine Cleaning 3.3 Clean The Fast Axis Rails and Carriage Keeping the Fast Axis Rails and Carriage clean will keep the Carriage moving smoothly and thus optimize printing accuracy. 1. Open the printer top cover and pull the fast axis forward until it stops. 2.
  • Page 40: Clean The Service Station

    ZPrinter ® 150 / ZPrinter 250 User Manual Routine Cleaning 3.4 Clean The Service Station The function of the Service Station is to clean the print head during printing. Clean the Service Station after every build to remove residue buildup and ensure the print head is kept clean. Before you begin: •...
  • Page 41: Example - Clean Service Station

    ZPrinter ® 150 / ZPrinter 250 User Manual Routine Cleaning 3.4.2 Example - Clean Service Station 3.4.3 Cleaning Procedure 1. Place paper towels around the Service Station, and between the Service Station and the Build Bed. 2. Cover the front overflow with paper towels. 3.
  • Page 42: Clean The Parking Caps (Zprinter 250 Type 1 Only)

    Note: Parking caps are only installed on older ZPrinter 250 printers (Type 1). There are no parking caps on newer ZPrinter 250 printers (Type 3) and on all ZPrinter 150 printers. Before you begin: •...
  • Page 43 ZPrinter ® 150 / ZPrinter 250 User Manual Routine Cleaning 3. Use a dry paper towel to wipe the Parking Caps clean. 4. Remove the paper towel and wipe up any excess water on the Deck. 3dscentral.3dsystems.com All Rights Reserved 11/1/12...
  • Page 44: Post-Processing

    4.1.5 Spraying method Prepare the Salt Solution 1. Remove the spray head from the spray bottle supplied by 3D Systems. 2. Fill with Epsom salt up to the 7 oz. line. 3. Add tap water until you reach the 16 oz. line.
  • Page 45 ZPrinter ® 150 / ZPrinter 250 User Manual Post-Processing Tip: Using warm water helps the salt dissolve faster. Note: if you're using a different spray bottle, use the mixing ratios provided in the dipping section of this document. 4. Replace the spray head, close it tightly and shake for 1-2 minutes. 5.
  • Page 46: Dipping Method

    ZPrinter ® 150 / ZPrinter 250 User Manual Post-Processing Tip: A fan or hair dryer can be used to harden the surface layers more rapidly. This allows for quicker han- dling. Note the part may still be weak, so handle with care. Dry the Part Allowed to air dry at room temperature, the part will be dried to touch within a couple hours and fully dried within 24 - 48 hours.
  • Page 47: Post-Processing With Z-Bond

    ZPrinter ® 150 / ZPrinter 250 User Manual Post-Processing Dry the Part Allowed to air dry at room temperature, the part will be fully dried within 24 - 48 hours. For faster drying, the parts can be placed in an oven set to 7° C for 3-4 hours. This also helps guarantee maximum whiteness of the parts.
  • Page 48: Post-Processing Using The Dipping Method

    Place a piece of cardboard down in your work area and place a piece of wax paper over the card- board for the part to dry on. 3D Systems also offers a Z-Bond 90 Dipping Kit. This Kit contain all the supplies needed for post-pro- cessing, and provides a convenient and cost-effective way to get started quickly.
  • Page 49 ZPrinter ® 150 / ZPrinter 250 User Manual Post-Processing Note - A color part is shown to enhance contrast of the infil- trated areas. The steps are identical for monochrome parts. 1. Place wax paper where you will be working. 2.
  • Page 50: Additional Operations

    5.2 The Printer Status Dialog The Printer Status dialog in ZPrint keeps you appraised of everything your ZPrinter 150 / ZPrinter 250 needs to start your print job. The two examples below show what appears when the printer is ready to print, and when it’s not ready.
  • Page 51: Ready To Print

    ZPrinter ® 150 / ZPrinter 250 User Manual Additional Operations 5.2.1 Ready to Print In the examples above, the Printer Status dialog shows the printer is ready for printing. Notice that each item shows OK, and the Print button is enabled. From here you would choose your printing options and click Print to start the job.
  • Page 52: Not Ready To Print

    ZPrinter ® 150 / ZPrinter 250 User Manual Additional Operations 5.2.2 Not Ready to Print If there are not enough materials to complete the job, or the printer is not properly prepared, a mes- sage appears similar to the examples in red above. When any one of these messages appears, the Print button is disabled.
  • Page 53: Change Print Head

    ZPrinter ® 150 / ZPrinter 250 User Manual Additional Operations 5.3 Change Print Head If the Printer Status dialog indicates a print head needs changing, follow the steps below. 1. Open the printer top cover. 2. On the printer’s LCD menu, select then .
  • Page 54 ZPrinter ® 150 / ZPrinter 250 User Manual Additional Operations 6. Get an alcohol swab (included with your Startup Kit). Snap it to break the glass inside, and squeeze the tube to saturate the swab 7. Wipe off all the pogo pins for (both) printhead(s) (inside the carriage) with the alcohol swab. Use addi- tional swabs if needed.
  • Page 55 ZPrinter ® 150 / ZPrinter 250 User Manual Additional Operations 8. Wet a paper towel with distilled water and wipe the underside of the Carriage. Keep wiping until the towel picks up no more debris or ink. 9. Dry with a clean paper towel. 10.
  • Page 56 ZPrinter ® 150 / ZPrinter 250 User Manual Additional Operations 11. Insert the new printhead. Press down firmly on the top of the printhead, at the same side as the pogo pins, to securely fit the printhead into its slot. 12.
  • Page 57: Add Binder

    ZPrinter ® 150 / ZPrinter 250 User Manual Additional Operations 5.4 Add Binder If there is not enough binder in one or more of the cartridges, ZPrint displays BINDER LOW in the Printer Status dialog. Important: Do not add binder unless you are prompted to in the ZPrint Printer Status dialog. To add binder, follow the steps below.
  • Page 58: Add Powder

    ZPrinter ® 150 / ZPrinter 250 User Manual Additional Operations 5.5 Add Powder ZPrint evaluates the geometry of the part to determine if there is enough powder in the Feeder to complete the build. If there is not enough powder, ZPrint displays ADD POWDER in the Printer Status dialog.
  • Page 59: Add Wash Fluid

    ZPrinter ® 150 / ZPrinter 250 User Manual Additional Operations TIP: To check that powder is getting into the Feeder, look at the Debris Separator. You should see powder moving through the window when the vacuum is running. The vacuum automatically shuts off when the Feeder becomes full. See below. NOTE - When the feeder is full, it has enough powder to complete a build that uses the entire ”...
  • Page 60: Replace The Waste Tray

    ZPrinter ® 150 / ZPrinter 250 User Manual Additional Operations 3. Remove the red cap. Add cleaning solution until the tank is half full. Do not overfill. 4. Replace the cap and close the Service Station cover. 5. Reset the Maintenance Counter in ZPrint. See the ZPrint Software Manual for details on how to do this.
  • Page 61: Printer Maintenance

    ZPrinter ® 150 / ZPrinter 250 User Manual Printer Maintenance 6 Printer Maintenance This chapter details how to perform maintenance on your printer and how to prepare your printer for stor- age if you will not be running it for extended periods. Most of these procedures are only performed when you are prompted to in the ZPrint Maintenance dialog.
  • Page 62: Piston Screw Lubrication

    ZPrinter ® 150 / ZPrinter 250 User Manual Printer Maintenance shipped with the printer. You can also find these instructions on our Web site at 3dscentral.3dsystems.com. 3. Squeeze the handle until grease dispenses from the tip. Wipe clean with a clean paper towel. 4.
  • Page 63 ZPrinter ® 150 / ZPrinter 250 User Manual Printer Maintenance 6. Wipe the Piston Screw clean of old grease, dust, etc. Number Component Piston Screw 7. Squirt grease onto a paper towel and spread the grease up and down the Piston Screw to evenly dis- tribute it over the entire length of the screw.
  • Page 64: Slow Axis Bearing Lubrication

    ZPrinter ® 150 / ZPrinter 250 User Manual Printer Maintenance 6.4 Slow Axis Bearing Lubrication Frequency: When prompted in ZPrint, or when you receive an Error 2303-0. 1. Locate the round plastic cover on the Deck to the left of the Build Bed and close to the Service Station. 2.
  • Page 65: Clean The Spreader Roller

    ZPrinter ® 150 / ZPrinter 250 User Manual Printer Maintenance 6.5 Clean The Spreader Roller Frequency: On a regular schedule, depending on your usage. Or, whenever the printer has problems related to the surface finish of horizontal surfaces. 1. On the LCD, select then .
  • Page 66: Upgrading The Firmware

    At some point it may be necessary to upgrade the firmware that resides in your printer. You should only do this when instructed to by your local Service Provider or by 3D Systems Service. 1. Open ZPrint and select the printer you will be upgrading. Make sure the printer is powered up and online.
  • Page 67: Printer Storage Preparation

    6.7 Printer Storage Preparation The ZPrinter 150 / ZPrinter 250 should never be turned off so it can automatically service the print head and exercise the moving components during idle times. If the printer will be unused for an extended period (several weeks or even months), some extra care is required to be sure your printer is ready to go when it is reactivated.
  • Page 68: Troubleshooting The Zprinter 150 / Zprinter 250

    7 Troubleshooting the ZPrinter 150 / ZPrinter 250 If you should encounter any problems with your ZPrinter 150 / ZPrinter 250, the steps below will help you troubleshoot the problem and, in most cases, correct it yourself. If you need to call service, we’ve provided a list of the information to have ready for your Service Provider.
  • Page 69: Try This First

    ZPrinter ® 150 / ZPrinter 250 User Manual Troubleshooting the ZPrinter 150 / ZPrinter 250 7.1 Try This First Before calling for service, follow these steps: 1. Clean the machine thoroughly! This includes all parts of the deck, service station, axis rails, pulley teeth, and pogo pins. Remove any debris build up at the ends of travel, on the axis rail and even on the axis rail supports.
  • Page 70: Problems Powering Up

    ZPrinter ® 150 / ZPrinter 250 User Manual Troubleshooting the ZPrinter 150 / ZPrinter 250 7.2 Problems Powering Up If your printer does not power up normally, use the flowchart below to isolate the problem. 3dscentral.3dsystems.com All Rights Reserved 11/1/12...
  • Page 71: Print Head Errors/Weak Parts

    ZPrinter ® 150 / ZPrinter 250 User Manual Troubleshooting the ZPrinter 150 / ZPrinter 250 7.3 Print Head Errors/Weak Parts This section covers two types of problems, which share a common set of solutions. • Weak parts that break too easily when handled.
  • Page 72: Troubleshoot Print Head/Weak Parts

    ZPrinter ® 150 / ZPrinter 250 User Manual Troubleshooting the ZPrinter 150 / ZPrinter 250 7.3.2 Troubleshoot Print Head/Weak Parts If your printer is reporting print head errors, or is building parts that break too easily, follow the flowchart below. Also see Section 7.8, ’Part Quality Issues Streaky/Striped Parts, Delamination, Weak...
  • Page 73: Motion Errors/Fast Axis

    ® 150 / ZPrinter 250 User Manual Troubleshooting the ZPrinter 150 / ZPrinter 250 7.4 Motion Errors/Fast Axis There are a number of Error Codes the printer may report that all relate to the Fast Axis, and that all share a common set of solutions.
  • Page 74: Troubleshoot Fast Axis

    ZPrinter ® 150 / ZPrinter 250 User Manual Troubleshooting the ZPrinter 150 / ZPrinter 250 7.4.1 Troubleshoot Fast Axis If your printer is reporting Fast Axis errors, follow the flowchart below. How to do it To perform the cleaning and lubrication called for in the flowchart, see: •...
  • Page 75: Motion Errors/Slow Axis

    ZPrinter ® 150 / ZPrinter 250 User Manual Troubleshooting the ZPrinter 150 / ZPrinter 250 7.5 Motion Errors/Slow Axis There are a number of Error Codes the printer may report that all relate to the Slow Axis, and that all share a common set of solutions.
  • Page 76: Troubleshoot Slow Axis

    ZPrinter ® 150 / ZPrinter 250 User Manual Troubleshooting the ZPrinter 150 / ZPrinter 250 7.5.1 Troubleshoot Slow Axis If your printer is reporting Slow Axis errors, follow the flowchart below. 3dscentral.3dsystems.com All Rights Reserved 11/1/12...
  • Page 77: Network Errors/Cannot Connect To Printer

    ZPrinter ® 150 / ZPrinter 250 User Manual Troubleshooting the ZPrinter 150 / ZPrinter 250 7.6 Network Errors/Cannot Connect to Printer If you have trouble connecting to your printer over the network, follow the troubleshooting flowchart below. 3dscentral.3dsystems.com All Rights Reserved...
  • Page 78: Network Errors/Packet Timeout

    ZPrinter ® 150 / ZPrinter 250 User Manual Troubleshooting the ZPrinter 150 / ZPrinter 250 7.7 Network Errors/Packet Timeout Explanation: The Packet Time Out error is a result of lost or impaired communication between the printer and the PC. A Packet Time Out error may also occur if the file is too large and the PC cannot transfer the file data fast enough.
  • Page 79: Part Quality Issues Streaky/Striped Parts, Delamination, Weak Parts

    ZPrinter ® 150 / ZPrinter 250 User Manual Troubleshooting the ZPrinter 150 / ZPrinter 250 7.8 Part Quality Issues Streaky/Striped Parts, Delamination, Weak Parts Explanation: In a color print job, streaky or striped parts are easy to identify (see photo below). The streaks or stripes are caused either by powder buildup on the print head, a failed print head, or an electri- cal issue within the printer.
  • Page 80: Part Quality Issues Bad Surface Finish

    ZPrinter ® 150 / ZPrinter 250 User Manual Troubleshooting the ZPrinter 150 / ZPrinter 250 7.9 Part Quality Issues Bad Surface Finish The problems behind bad surface finish on parts will be different depending on whether the rough surface is in the vertical plane or the horizontal plane.
  • Page 81: Miscellaneous Problems

    ZPrinter ® 150 / ZPrinter 250 User Manual Troubleshooting the ZPrinter 150 / ZPrinter 250 Solution - Print Head Troubleshoot using Section 7.3, ’Print Head Errors/Weak Parts’. Solution - Motion Problems • Clean the Fast Axis Rails. See Section 3.3, ’Clean The Fast Axis Rails and Carriage’.
  • Page 82: Binder Cartridge Is Full But Zprint Indicates Empty

    ZPrinter ® 150 / ZPrinter 250 User Manual Troubleshooting the ZPrinter 150 / ZPrinter 250 • Turn the printer power off. • Wait a full 60 seconds for the motors, valves, etc. to completely reset. • Turn the printer power back on.
  • Page 83: Error Codes And Messages Background Details

    Change the print head according to the instructions in this manual. When a print head is changed, the ZPrinter 150 / ZPrinter 250 will run an automatic purge cycle. Error 2303 (0)
  • Page 84: Additional Information

    ZPrinter ® 150 / ZPrinter 250 User Manual Troubleshooting the ZPrinter 150 / ZPrinter 250 ERROR CODE Error 1905 Explanation: This error is caused by a layer that is too large for the printer’s buffer. The printer is unable to process the layer and reports the error.
  • Page 85: Calling For Service

    EXACT Error Code/ Description of Problem Also look at the back of the printer, near where the LED 3 power cord attaches. If you have a ZPrinter 150/250 Type 3, there will be 4 diagnostic LEDs. Record the pattern of which LEDs LED 2 are illuminated and which are not, and report this to Service.
  • Page 86 ZPrinter ® 150 / ZPrinter 250 User Manual Index Numerics Default Printer Settings, 21 Default Settings, Check or Change, 21 3D Print Setup dialog, 23 Depowder, Definition, 5 3D Printing description, 1 Diagram of interior and exterior saturation, 4 Diagram, Carriage, 13 Diagram, Print Heads, 13 Accuracy, Part, 17 Diagram, Rear View, 10, , 11...
  • Page 87 ZPrinter ® 150 / ZPrinter 250 User Manual Index ers, 23 Parts With Overhangs, 19 Parts, Cylindrical, 19 Piston Screw, Lubrication, 56 Platform, Definition, 5 Gantry, Definition, 5 Pogo Pins, Definition, 5 Powder Removal, Automatic, 28 Powder Removal, Fine, 28 How 3D Printing Works, 4 Powder Screen, Definition, 6 Powder Settings, Defaults, 22...
  • Page 88 ZPrinter ® 150 / ZPrinter 250 User Manual Index Service Station, Definition, 6 Settings, Check Build, 23 Settings, Powder, 22 Setup And Print, 17 Slice View, 23 Slice view, 23 Slow Axis Bearing, Lubrication, 58 Specifications, 2 Speed, Build, 2 Speed, Printing, 17 Storage Preparation, Printer, 61 Strength, 17...

This manual is also suitable for:

Zprinter 250

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