Avaya J169 Using Manual
Sip ip phones in avaya cloud office
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Summary of Contents for Avaya J169
- Page 1 Using Avaya J169 and J179 SIP IP ™ Phones in Avaya Cloud Office Release 11.0 Issue 2 January 2024...
- Page 2 Avaya can be a criminal, as well as a civil offense or offered within them. Avaya does not guarantee that these links will under the applicable law.
- Page 3 (or such successor site equipment according to the instruction manual. as designated by Avaya), scroll to the bottom of the page, and select Contact Avaya Support. Note Using a cell, mobile, or GSM phone, or a two-way radio in close proximity to an Avaya IP telephone might cause interference.
- Page 4 ™ The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Avaya • Increase the separation between the equipment and receiver. LLC is under license. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
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Page 5: Table Of Contents
....................... 31 Personal contacts details ....................... 32 Combining contacts ........................ 32 Deleting a contact .................... 33 Assigning a ringtone to a contact ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... - Page 6 Presence call operations ......................... 53 Call Transfer .................. 53 Making a consultative transfer ..................... 54 Making a blind transfer .......................... 54 Call Waiting ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com...
- Page 7 .................... 73 Setting key repeat delay ....................... 73 Setting redial options .................... 74 Setting the Audio button ...................... 74 Setting Mute alert ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com...
- Page 8 Limited access during failover ...................... 98 Viewing the product ID ...................... 98 Viewing the device type Chapter 16: Resources...................... 99 ........................ 99 Documentation .......................... 99 Support ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com...
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Page 9: Chapter 1: Introduction
This document describes how to use the phone's features in an Avaya Cloud Office environment. This document is intended for people who want to learn how to use Avaya J169/J179 IP Phone features and capabilities. Installation of the phone is as simple as unpacking and connecting your phone to the network and powering on the phone. -
Page 10: Chapter 2: Avaya J169/J179 Phone Overview
Optionally, the phone supports up to three button modules, and each button module allows additional 24 physical feature buttons. Avaya J169 IP Phone has a grayscale display, and Avaya J179 IP Phone has a color display. ™ In Avaya Cloud Office environment, your phone is plug and play, so you do not need to perform phone provisioning. - Page 11 Phone overview - Volume - Mute - Main menu - Phone key ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com...
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Page 12: Physical Layout Of A J169/179 Ip Phone
Avaya J169/J179 phone overview Physical layout of a J169/179 IP Phone ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... - Page 13 • (-): To decrease the volume. Mute button Used to mute or unmute the outgoing audio. Handset Used to receive or make calls. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com...
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Page 14: Connection Jacks For J169/179 Ip Phone
Displays the list of recently called or received calls. Connection jacks for J169/179 IP Phone The following image illustrates the connection jacks that are present on the back panel of Avaya J169/J179 IP Phone. The image schematically describes which device to connect to which jack. - Page 15 Connection jacks for J169/179 IP Phone ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com...
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Page 16: Optional Components
• PoE power supply. • Avaya J100 Wireless Module (Wi-Fi Module). • Handset adapter. Note: Avaya does not supply the handset adapter. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 17: Chapter 3: Navigation
The following table lists the Main menu icons used in Avaya J169/J179 IP Phones: Note: The icons of Avaya J169 IP Phone and Avaya J179 IP Phone look similar but Avaya J169 IP Phone has grayscale icons and Avaya J179 IP Phone has color icons. - Page 18 Indicates that you have missed a call. The number in the icon indicates the number of missed calls. Table continues… ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com...
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Page 19: Bluetooth Icons
Indicates that you have missed a call. The + in the icon indicates that the number of missed calls are more than 9. Autodialing feature Bluetooth icons The following table lists the Bluetooth icons used in the Avaya J179 IP Phone: Note: Avaya J169 IP Phone does not support the Bluetooth feature. Icon Description Indicates the Bluetooth feature is on. -
Page 20: Chapter 4: Handling Incoming Calls
On the Incoming call screen, press one of the following: • Ignore soft key • + volume button • - volume button The phone turns off the audio alert. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 21: Declining A Call
You have declined the call. The caller receives one of the following alerts: • An audio message alert • A busy tone alert ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 22: Chapter 5: Handling Outgoing Calls
1. Press Redial soft key. The phone dials the most recently dialed number. The phone displays the list of recently dialed numbers. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 23: Making A Call From The Local Сontacts List
For example press the 7 key four times for the letter S or 76484 to search for someone named Smith. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 24: Hotline
• Going off-hook when a call is on hold When the Hotline feature is active, the phone disables the Call on off-hook feature. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 25: Chapter 6: Call Related Features
Procedure 1. To put an active call on hold, press the Hold soft key. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... - Page 26 Call related features 2. To resume the held call, press the Resume soft key. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com...
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Page 27: Chapter 7: Contacts
You can select an Company directory as your contact search source to enable searching from the Contacts application. This selection disables other available search sources for the Contacts application. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 28: Searching Company Directory Contacts
No contacts in the group. 4. Press Search. 5. Scroll to the Search type option and toggle between Starts with and Contains. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 29: Adding A New Contact To Personal Contacts
• To enter a symbol, press More > Symbol. Use the navigation arrows to highlight the symbol that you want to enter, and press Insert. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 30: Adding A Contact From The Recents List
5. Scroll to the field to edit. 6. Use the dial pad and soft keys to change the contact information. 7. Press Save. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 31: Doing A Quick Search For A Contact
™ In the Avaya Cloud Office environment, the following personal contacts details are available: • First name • Last name ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 32: Combining Contacts
The current contact is deleted from the Contacts list and merged with the local contact. Deleting a contact Procedure 1. Press Contacts. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 33: Assigning A Ringtone To A Contact
Your system administrator needs to enable the Centralized Personal Contact feature for you. The server supports up to 250 centralized personal contacts. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... - Page 34 Main menu. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com...
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Page 35: Chapter 8: Recents
2. (Optional) To navigate through Main menu, scroll to the following: a. Applications and press Select. b. Recents and press Select. The Recents screen displays all calls. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 36: Clearing The Recents List
4. Select one of the following when the phone prompts for confirmation: • Delete: To delete all entries. • Cancel: To cancel and return to the previous menu. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 37: Chapter 9: Recents
2. (Optional) To navigate through Main menu, scroll to the following: a. Applications and press Select. b. Recents and press Select. The Recents screen displays all calls. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 38: Clearing The Recents List
4. Select one of the following when the phone prompts for confirmation: • Delete: To delete all entries. • Cancel: To cancel and return to the previous menu. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 39: Chapter 10: Do Not Disturb And Call Forward
The following table displays the DND icons for the Avaya J100 Series IP Phones. The icons of Avaya J169 IP Phone and Avaya J179 IP Phone look similar. However, Avaya J169 IP Phone has grayscaled icons and Avaya J179 IP Phone has colored icons. -
Page 40: Call Forward Icons
The following table displays the Call forward icons for the Avaya J100 Series IP Phones. The icons of Avaya J169 IP Phone and Avaya J179 IP Phone look similar, but Avaya J169 IP Phone has grayscaled icons and Avaya J179 IP Phone has colored icons. -
Page 41: Forwarding Call When Busy
• The corresponding line key 3. Scroll to the Call forward-NA feature, and press one of the following: • Config ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... - Page 42 • Number of rings: Enter the number of rings after which the call is forwarded. 5. Press Save. 6. Press Enable. Related links Call forwarding on page 39 ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com...
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Page 43: Chapter 11: Conference Calls
4. Select the call on hold that you want to add to the conference. 5. Press one of the following: • Join ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 44: Putting A Conference Call On Hold And Resuming A Call
Ensure that your administrator has configured the Details softkey. 3. Select the person you want to drop. 4. Press Drop soft key. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 45: Chapter 12: Calendar
5. (Optional) Press Toggle to change between OAuth and Basic authentication methods. • When the authentication method is OAuth, press Connect. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 46: Accessing Calendar
If you are accessing the calendar for the first time, the phone displays the Exchange ® credentials screen to access your Microsoft Exchange Server. Related links Calendar on page 45 ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 47: Reviewing Your Calendar Event
• Today: To view calendar events of the current date. • Day: To view calendar events of the selected day. Related links Calendar on page 45 ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 48: Chapter 13: Advanced Features
Activating the screen saver Procedure 1. Press Main Menu. 2. Press Applications. 3. Scroll down to Activate screen saver, and press Select. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 49: Presence
The following table displays the Presence state icons and LED indicators for the Avaya J100 Series IP Phones and Avaya J100 Expansion Module. The icons of Avaya J169 IP Phone and Avaya J179 IP Phone look similar, but Avaya J169 IP Phone has grayscaled icons and Avaya J179 IP Phone has color icons. -
Page 50: Customizing Presence Or Blf Incoming Call Indication
Use this procedure to customize the various indicators when a call is parked at the monitored user’s extension number. This setting applies to all your monitored users. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 51: Customizing The Ring Tone
• Presence incoming call • Presence parked call 6. Scroll to a suitable ringtone, and press Select. 7. Press Save. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 52: Presence Call Operations
Alternatively, you can press the corresponding Presence line key if your system administrator configures it to perform the action of the left-most soft key on the phone screen. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 53: Call Transfer
1. While on an active call, press Transfer soft key. The phone displays the Select a destination dialogue box. The first call is placed on hold. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 54: Making A Blind Transfer
If this feature is enabled, the caller is put on waiting instead of hearing a busy tone. The phone displays incoming call screen, plays incoming call ringtone, and the beacon LED flashes. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 55: Enabling And Disabling The Call Waiting Feature
With the Auto-answer auto intercom call feature, the phone automatically answers the incoming intercom call. Without any user action, you can hear the audio from the caller and speak to them. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 56: Auto Intercom Feature With Multiple Device Access
After you answer the call, the green LED is ON for all the MDA devices until the call ends. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 57: Auto-Answer An Auto Intercom Call With Multiple Device Access
When this feature is enabled, each time you press Recents the phone sends updates about your calls to the server, and you can access your Recents from the Service Web client. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 58: Park And Page
If you receive a page, the phone automatically answers the call and displays the page details on the phone screen. You cannot use the following features on a paged call: • Conference • Hold • Transfer ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 59: Retrieving A Parked Call
Long-term acoustic exposure protection Avaya J100 Series IP Phones have the long-term acoustic exposure protection to prevent the users from getting acoustic shocks. This feature reduces the loud volume of the conversations on the phone call to permissible acoustic limits. The user can set the permissible acoustic limit to dynamic or predefined static values. -
Page 60: Configuring Long Term Acoustic Protection
The Bridged Call appearance (BCA) feature accommodates a Boss/Assistant scenario. With the feature, users can distribute incoming calls between a group of several phones that share the same lines. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 61: Bridged Call Appearance Icons And Visual Led Indication
The following table displays the BCA state icons and LED indicators for the Avaya J100 Series IP Phones and Avaya expansion module. The icons of Avaya J169 IP Phone and Avaya J179 IP Phone look similar, but Avaya J169 IP Phone has grayscale icons and Avaya J179 IP Phone has color icons. -
Page 62: Dnd Presence State In Bca Group
As a result, you can set the shared call appearance line as the default. Your phone administrator can setup any call appearance line as default. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 63: Selecting A Bridge Line For A Conference Call
4. (Optional) From the secondary display, press the line key associated with the bridge line appearance. 5. (Optional) On a connected Avaya J100 Expansion Module, press the line key associated with the bridge line appearance. 6. Press Call soft key. -
Page 64: Customizing Ringtones For The Bridged Call Appearance Extension
4. (Optional) From the secondary display, press the line key associated with the bridge line appearance. 5. (Optional) On a connected Avaya J100 Expansion Module, press the line key associated with the bridge line appearance. 6. To initiate a consultative transfer, press Talk. -
Page 65: Customizing Shared Lines
Make sure your system administrator has enabled this feature on your phone and has assigned at least one extension line to you. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 66: Retrieving A Call From Remote Hold
Listening to your voicemail About this task Use this procedure to listen to your voicemail on your phone. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 67: Shared Control
™ You can enable pairing of the soft client and the phone from the Avaya Cloud Office application. For more information about pairing the device and using the soft client for call operations, see ™... -
Page 68: Sending A Multicast Page
Accessing your visual voicemail inbox requires a passcode to protect your privacy. Contact your phone administrator to get the passcode. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 69: Accessing Visual Voicemail Messages
The phone displays the list of voice messages. Unread messages are marked with a red dot. 4. Scroll to the voicemail you want to play and press Play. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 70: Reading A Visual Voicemail Text Transcript
• Scroll to the voicemail whose sender you want to call back and press the Call back soft key. • Scroll to the voicemail whose sender you want to call back and select Option > Call Back. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 71: Deleting A Visual Voicemail Message
When it is toggled on, the Message hard key is used to directly access your Visual voicemail inbox. 3. Press Save to save your changes. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 72: Chapter 14: Customization
4. Use the Down Arrow key to go to the Display call timers. 5. Press Toggle to activate or deactivate the call timers. 6. Press Save. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 73: Setting Key Repeat Delay
• List: To see a list of the last eight numbers. 6. Press Save. Related links Redialing a number on page 22 ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 74: Setting The Audio Button
• Both: The phone beeps and displays a mute icon. • None: The phone disables the mute alert. 6. Press Save. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 75: Setting Visual Alerting
The customization menu is not available in the Blocked mode. 5. Press the Customize key. 6. Use the Navigation keys to select the line key. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 76: Restoring Customized Keys To Default
3. Scroll to Phone and press Select. 4. Scroll to Phone keys customization and press Select. 5. Scroll to Restore and press Select. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 77: Applications
About this task Enable the Prompt direct number feature if you want the phone to always prompt you to select an Avaya Spaces direct number when you place a call to join a meeting on Avaya Spaces. Before you begin Ensure that your administrator enables the Avaya Spaces feature. -
Page 78: Microsoft ® Exchange Account Integration
• Microsoft Exchange domain. • To choose Name/Password Prompt to prompt every time you access the calendar application, press Toggle. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 79: Using Oauth Authentication For Microsoft ® Exchange Integration
Integrate the Calendar application using the Oauth authentication. If you want to use Basic authentication, please contact your administrator. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... - Page 80 • Left Arrow key: To disable Exchange calendar. 6. Press Save. Enabling and Disabling Calendar reminder Procedure 1. Press Main Menu. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com...
- Page 81 6. Scroll to Snooze Time and enter the number of minutes. The range is 0 to 99. 7. Press Save. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com...
- Page 82 • Compact 6. Press one of the following: • Toggle • Right Arrow key • Left Arrow key 7. Press Save. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com...
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Page 83: Audio
You can use Bluetooth enabled devices with your phone. Note: Avaya J169 IP Phone does not support the Bluetooth feature. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 84: Pairing A Bluetooth Enabled Headset With Your Phone
7. To unpair a paired headset, under Paired devices, press Forget. Related links Pairing a Bluetooth Headset to the J179 Phone (video) ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 85: Turning Button Clicks On And Off
2. Scroll to Settings and press Select. 3. Scroll to Audio settings and press Select. 4. Scroll to Headset signaling. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 86: Configuring Hearing Aid Compatibility
Procedure 1. Press Main Menu. 2. Scroll to Settings and press Select. 3. Scroll to Audio settings and press Select. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 87: Setting Headset Mic Level
• Sennheiser: Century SC 630/660 (CAVA-31) ™ ™ • VXI: CC Pro 4010V DC, CC Pro 4021V DC (OmniCord-V) Table continues… ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 88: Setting A Personalized Ringtone
6. Press Select. 7. Scroll to the ringtone, and press Select. 8. (Optional) To play the ringtone, press Play. 9. Press Save. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 89: Display
Use this procedure to set the screen saver image for the primary display of the phone. Also, you can have the same screen saver image as the primary display for the Avaya J100 Expansion Module (JEM24) module, if your administrator makes the required settings. The JEM24 display reflects any changes made to the primary display screen saver. -
Page 90: Setting The Screen Saver Details
• Right Arrow key: To increase the brightness. • Left Arrow key: To decrease the brightness. Setting the display language Procedure 1. Press Main Menu. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 91: Setting The Backlight Timer
• Time format 24 Hour • Time format 12 Hour • Time format Default: The phone uses the administrator set value. 6. Press Save. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 92: Setting The Date Format
• Left arrow key: To decrease the font size. 7. (Optional) To restore the default font size, press Default. 8. Press Save. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 93: Setting The Network Mode
Press Cancel to go back to previous step. Related links Connecting to a Wi-Fi network on page 94 Setting the network configuration on page 95 ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 94: Connecting To A Wi-Fi Network
If the credentials are authenticated successfully, the phone automatically restarts to complete the connection. Related links Setting the network mode on page 93 ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 95: Setting The Network Configuration
• If the currently-connected network is the same as the pre-configured network that your administrator has set up, the phone will not restart and stay in the Auto mode. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... - Page 96 Related links Setting the network mode on page 93 ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com...
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Page 97: Chapter 15: Troubleshooting
• The Message Waiting Indicator is cleared, but voice mail might still be available if the voice mail server to which calls are being sent is not in failover. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 98: Viewing The Product Id
2. Scroll to Network information and press Select. 3. Scroll to System and press Select. 4. Scroll to Device type. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... -
Page 99: Chapter 16: Resources
Chat with live agents to get answers to questions, or request an agent to connect you to a support team if an issue requires additional expertise. ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com... - Page 100 ............... retrieving a call ............. enabling ................ setting DND presence state ..........62 calling BLF ................49, company directory ............™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com...
- Page 101 ............48 customizing advanced ..............ringtone, BCA extension ..........64 call forward ............. 40, shared lines ..............call waiting ..............™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com...
- Page 102 ................shared control ...............67 outbound ...............24 phone image ................ phone overview ..............10 phone settings layout ................... audio button ..............74 ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com...
- Page 103 ............searching company database ............security WEP, WPA/WPA2 PSK, 802.1x EAP ......94 select bridge line for call transfer ..............63 ™ January 2024 Using Avaya J169 and J179 SIP IP Phones in Avaya Cloud Office Comments on this document? infodev@avaya.com...
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