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Summary of Contents for HunterDouglas UltraGlide Duette
- Page 1 Installation Operation Care • • Duette and Applause ® ® Honeycomb Shades UltraGlide Operating System ®...
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Page 2: Table Of Contents
Remove the Shade, If Necessary ........17 Cleaning Procedures ............17 WARRANTY .................19 Questions? Contact Hunter Douglas Consumer Support at help.hunterdouglas.com. © 2024 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or their respective owners. -
Page 3: Getting Started
GETTING STARTED Product Views NOTE: Top-down and Two-On-One headrail shades not shown. Installation Brackets UltraGlide ® Standard Wand Duolite ® Not Shown: Two-On-One Headrail Shades Top-Down/Bottom-Up... -
Page 4: Tools And Fasteners Needed
GETTING STARTED Thank you for purchasing Hunter Douglas Duette and Applause UltraGlide Honeycomb ® ® ® Shades. With proper installation, operation, and care, your new shades will provide years of beauty and performance. Please thoroughly review this instruction booklet and the enclosed packing list before beginning the installation. -
Page 5: Installation
INSTALLATION Installation Overview Your order will include the correct number of ■ Shade Brackets installation brackets for your shade width, as Width Required shown in the table. 12" – 36" There are two sizes of installation brackets, ⁄ " – 72" ➤... -
Page 6: Mount The Installation Brackets - Inside Mount
INSTALLATION Mount the Installation Brackets — Inside Mount Measure 2" from each jamb for bracket location. ■ If more than two installation brackets came with your order, space additional bracket(s) ➤ evenly between the two end brackets and mark their location. Mount into wood whenever possible. -
Page 7: Mount The Installation Brackets - Outside Mount
INSTALLATION Mount the Installation Brackets — Outside Mount Center the headrail over the window opening at the desired height. Use a pencil to lightly ■ mark each end of the headrail on the mounting surface. Alternatively, measure the width of the headrail and use that width to mark the ➤... - Page 8 INSTALLATION Attach the installation or extension brackets using the screws provided. ■ IMPORTANT: The front edges of the brackets must be level and aligned to each other. If using spacer blocks, first attach the installation bracket to ■ ⁄ " spacer block before stacking additional spacer blocks together.
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Page 9: Mount The Installation Brackets - End Mount
INSTALLATION Mount the Installation Brackets — End Mount End mount the headrail when conventional mounting techniques will not work — for example, in an arched window opening. Position the end mount brackets so that the top of the attached installation brackets are at ■... -
Page 10: Install The Shade
INSTALLATION Install the Shade The front of the bracket Fit the front channel on top of the headrail onto the front ■ fits under the groove. lip of the installation brackets. Bracket Push the headrail up and back until it snaps into place. ■... -
Page 11: Install The Wand
INSTALLATION Install the Wand The wand must be securely attached to the shade for proper operation. Gently pull out the bumper and threaded connector ■ until it is visible. Bumper Connector Slide the bumper away from the threaded connector. ■ CAUTION: Do not grip the bumper on top of the connector and attempt to screw on the wand at this point. -
Page 12: Operation
OPERATION Operate the Shade For smooth operation, keep the wand close to the fabric when raising and lowering the shade. To Raise: Pull the wand straight IMPORTANT: There is a 12" stroke limit for all UltraGlide products. down with short strokes. ®... -
Page 13: Attach Magnetic Hold-Down Brackets (Optional)
OPERATION Attach Magnetic Hold-Down Brackets (Optional) Hold-down brackets provide stability and prevent swaying by securing the bottom rail, for example on French door applications. Hold-down brackets can only be used on outside mount shades. Check the Magnet Polarity Place the magnetic hold-down bracket near one end of the bottom rail. ■... - Page 14 OPERATION Mark the Bracket Location Lower the shade to the closed position. ■ Mark the location on the door where the bracket will be placed. ■ For Shades with 1¼" Fabric ONLY: Attach the Spacer to the Bracket Slide the bracket onto the bracket spacer. ■...
- Page 15 OPERATION For Shades with ¾" Fabric ONLY: Mark the Position for the Second Pilot Hole ■ Slide the bracket cover over the bracket ➤ Mark for the second pilot hole. ■ Drill the pilot hole using a ” drill bit ■...
- Page 16 OPERATION Place and Attach Second Bracket Repeat the process from “Check the Magnet Polarity” on page 11 to install the second magnetic hold-down bracket. IMPORTANT: Make sure the bottom rail is level when marking the second bracket location. Final Adjustments Verify that the bottom rail is level.
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Page 17: Level The Rail(S), If Necessary
OPERATION Level the Rail(s), If Necessary Lift the bottom rail to locate the pockets on the ■ underside of the rail. With the middle rail on Top-Down/Bottom- ➤ Up shades, the pockets are on the top side of the rail. See below for the middle rail adjustment on ➤... -
Page 18: Troubleshooting
Refer to the following troubleshooting procedures for specific solutions for your shade. ■ If questions remain, please contact Hunter Douglas Consumer Support at help.hunterdouglas.com. Problem The shade is hard to raise or lower, or will not raise or lower. Solution Make sure that the shade fabric is not caught between the installation bracket and the headrail. -
Page 19: Care
CARE Remove the Shade, If Necessary Lower the shade ■ Bracket approximately 4". Back of While holding the headrail, ■ Remove Headrail Shade push back on the bottom tab of the installation bracket with a flat head screwdriver Bottom to release the bottom of the headrail. - Page 20 CARE Ultrasonic Cleaning CAUTION: Do not ultrasonically clean Commercial, Batiste 1 ⁄ ” Semi-Sheer, ClearView ™ Sheer fabrics, or any room-darkening fabric. Specify that a mild detergent solution be used. ■ IMPORTANT: Never immerse the headrail into the solution. Dry the shade completely in the lowered (or closed) position. ■...
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Page 21: Warranty
If you are not thoroughly satisfied, simply contact Hunter Douglas at (800) 789-0331 or visit hunterdouglas.com. In support of this policy of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.
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